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TrendCommunications

Testing the World’s Networks

User Guide -

126800

TrendUnipro VoIP

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Copyright NoticeThe information contained in this document is the property of Trend Communications Ltd. and is supplied without liability for errors and omissions.

No part of this document may be reproduced or used except as authorised by contract or other written permission from Trend Communications Ltd. The copyright and all restrictions on reproduction and use apply to all media in which this information may be placed.

Trend Communications Ltd. pursues a policy of continual product improvement and reserves the right to alter without notice the specification, design, price or conditions of supply of any product or service.

The Trend Unipro VoIP is a trademark of Trend Communications Ltd.

© Trend Communications Ltd. 2009

All rights reserved

Publication ref: 126800Issue 2 - 06/09

Trend Communications Ltd.Whitebrook Park,Lower Cookham Road,Maidenhead,Berkshire,SL6 8XYU.K.

TEL: + 44 (0) 1628 503500FAX: + 44 (0) 1628 503599

email: [email protected]: www.trendcomms.com

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Trend Unipro VoIP Quick Reference Guide

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International Contact AddressesTREND COMMUNICATIONS S.A.Burospace - Bât 7Route de Gisy91571 BIEVRES CEDEXFRANCETEL: + 33 1 69 35 54 70FAX: + 33 1 60 19 00 48

TREND COMMUNICATIONS GmbHValerystr. 185716 Unterschleißheim b. MünchenGERMANYTEL: + 49 (0) 89 32 30 09 0FAX: + 49 (0) 89 32 30 09 99

TREND COMMUNICATIONSC-207 Twin ArcadeMilitary RoadMarolMumbai -400059INDIATEL: + 91 22 29203409 or 91 22 29203431FAX: + 91 22 29206155

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Help Desk NumbersIf you have any queries about the operation of Trend Unipro VoIP, you can contact the Trend Communications Ltd. Help Desk:

From within the UK: 01628 503515

From France: (1) 69 35 54 75

From Germany: (0) 89-32 30 09-43

From other non-UK countries: +44 01628 503515

For sales enquires, talk to you local Trend Communications Ltd. representative.

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ContentsSupplied with your Trend Unipro VoIP......................EN-1

Optional Items ......................................................EN-1Safety Advice .............................................................EN-1

Connector Safety..................................................EN-2Looking after your Trend Unipro VoIP.......................EN-2A Look at Trend Unipro VoIP.....................................EN-3

Mains Electricity Adaptor Connector....................EN-3Power Switch ........................................................EN-4Battery Maintenance.............................................EN-4Management Ports ...............................................EN-4Testing Ports and Connectors .............................EN-5Audio.....................................................................EN-6Status LEDs ..........................................................EN-6Using the Keypad .................................................EN-7

Connecting Trend Unipro VoIP to a Power Supply EN-10Fitting and Using the Mains Electricity Adaptor.EN-10

Final Disposal ..........................................................EN-10Trend Unipro VoIP User Interfaces..........................EN-10

Setting up the Web Browser Interface on the PCEN-11Using Trend Unipro VoIP for the first time...............EN-13

Connecting to a Line ..........................................EN-13Ethernet ..............................................................EN-13WiFi .....................................................................EN-14

Starting and Stopping the WAN Interface ...............EN-14Starting the WAN Interface .................................EN-14Stopping the WAN Interface...............................EN-15

Displaying and Selecting Screens ..........................EN-15Selecting Screens...............................................EN-15Selecting and Choosing Menu Items.................EN-15Menu Screens.....................................................EN-16Test Screens.......................................................EN-16

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Testing with Trend Unipro VoIP...............................EN-17Making a VoIP Call..............................................EN-18Running a Data Test ...........................................EN-19

Profiles .....................................................................EN-19Managing Profiles from the Setup Screen .........EN-20Performing Profile Actions ..................................EN-22Managing Profiles from a Test Screen ...............EN-24

Editing the Profile Types..........................................EN-24Setting up a WAN Profile ....................................EN-24Setting up a SIP Profile.......................................EN-27Setting up a Call Profile ......................................EN-29Setting up a Data Profile.....................................EN-31

Performing Tests using the LUI ...............................EN-34Selecting Test screens using the Short Cut Keys....................................................EN-34Selecting Test screens using the Menu Screens.....................................................EN-34Using Profiles......................................................EN-34Starting and Stopping a Test..............................EN-35

Managing the Specific Tests ...................................EN-35WAN Interface.....................................................EN-35

VoIP Tests ................................................................EN-36Setting up the IP Phone Connection..................EN-36Starting the IP Phone..........................................EN-36Managing Calls ...................................................EN-36

Data Tests ................................................................EN-38Applying a Profile to all the Data Tests ..............EN-39

Viewing the Current Test Statistics & Results .........EN-39Viewing Individual Statistics & Test Results ............EN-41

VoIP Tests Results ..............................................EN-41Data Tests Results ..............................................EN-43WAN Status.........................................................EN-47IP Stats................................................................EN-48

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Results .....................................................................EN-51Saving Results ....................................................EN-52Filtering Results ..................................................EN-53Managing Results...............................................EN-53Exporting All the Results ....................................EN-54Deleting All the Results.......................................EN-55

Customer Profiles ....................................................EN-55Editing a Customer Profile from within a Saved ResultEN-55Managing Customer Profiles..............................EN-56

Setting up the System Settings ...............................EN-58Importing & Exporting Configuration Files.........EN-58Updating the Licence .........................................EN-61Rescuing your Trend Unipro VoIP .....................EN-62Setting up the PC ...............................................EN-62Updating the Software........................................EN-64

Menu Trees ..............................................................EN-65Home Menu ........................................................EN-65Tests Menu .........................................................EN-66Tests continued ..................................................EN-67Tests continued ..................................................EN-68Tests continued ..................................................EN-69Profiles Setup Menu ...........................................EN-70Call Profile Setup ................................................EN-70SIP Profile Setup.................................................EN-71Data Profile Setup...............................................EN-72WAN Profile Setup .............................................EN-73WAN Profile Setup continued.............................EN-74Results Menu......................................................EN-75System Menu......................................................EN-76About Menu ........................................................EN-77

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Welcome to Trend Unipro VoIP

Welcome to Trend Unipro VoIP, a hand held tester which enables you to test VoIP and Data applications.

Supplied with your Trend Unipro VoIPThe following items are supplied with your Trend Unipro VoIP and this User Guide:

• Mains Electricity AdaptorThis is used for connecting Trend Unipro VoIP to the mains electricity supply and also charges the internal batteries.See Fitting and Using the Mains Electricity Adaptor on page EN-10.

• BatteriesInternal rechargable batteries Nickel-Metal Hydride (NiMH).

Warning: The rechargeable batteries supplied with your Trend Unipro VoIP are NON USER REPLACEABLE. Do NOT attempt to open the tester under any circumstances as you will invalidate your warranty.

• Carrying case

Optional Items• Headset

Safety Advice

When using Trend Unipro VoIP, always take basic safety precautions to reduce the risk of fire, electric shock and injury to persons. These include the following:

• When connecting to the line, special care must be taken as high voltages may be present on the line and there may be a danger of electrocution.



• Avoid using the tester during an electrical storm—there is a remote risk of electric shock by lightning.

• Never remove the rubber boot of the case while Trend Unipro VoIP is switched on or connected to the network.

• Use only the mains electricity adaptor supplied with your Trend Unipro VoIP.

• Do not expose Trend Unipro VoIP to fire and do not incinerate.

• Do not allow liquids to come into contact with Trend Unipro VoIP.

• This a class A product according to EMC Standard EN55022. In a domestic environment this product may cause radio interference.

Connector SafetyThe connectors on Trend Unipro VoIP conform to EN60950 SELV safety status.

Looking after your Trend Unipro VoIPAlthough light and portable, Trend Unipro VoIP is very robust and has been designed to operate in a typical working environment.

To ensure reliable operation, avoid:

• very high or low temperatures—Trend Unipro VoIP is designed to operate between -5°C and +50°C, although you should only charge the battery between +10°C and +30°C. You can store the tester safely between -20°C and +70°C.

• wet-weather conditions.

To avoid damage, we recommend that you keep Trend Unipro VoIP in its carrying case when you are not using it.

Warning: Cleaning Trend Unipro VoIPDo not use solvents, strong detergents or abrasive materials to clean Trend Unipro VoIP. Use only cleaning agents approved for use on ABS and polycarbonate plastics.

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A Look at Trend Unipro VoIP

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A Look at Trend Unipro VoIPThe main features of Trend Unipro VoIP are identified below:

Mains Electricity Adaptor ConnectorThis is used for connecting Trend Unipro VoIP to the mains electricity supply using the external mains electricity adaptor. See Fitting and Using the Mains Electricity Adaptor on page EN-10.

NoteThe batteries are automatically charged when the external mains electricity adaptor is connected to Trend Unipro VoIP and is connected to the mains electricity supply.

Home Key

Save Results Key

Headset Connectors

Ethernet RJ45 WAN Connector

Arrow Keys

Protective Rubber Case

USB Port

Ethernet RJ45 PC Connector

Status LEDs

Display

Power Switch

Mains Electricity Adaptor Connector

Data Test Key

On Hook Key

Off Hook Key

VoIP Test Key

Escape Key

Phone Book Key

OK KeyNET Key

Speaker

MicrophoneAlphanumeric Keys

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Power SwitchThis is used to switch Trend Unipro VoIP on or off.

Optimum battery charging is achieved when Trend Unipro VoIP is switched off.

The battery life depends on the type of testing being performed. Under normal conditions this should be approximately 8 hours; using the WiFi interface takes more power so this may reduce the battery life.

Battery MaintenanceTrend Unipro VoIP includes internal rechargable batteries. To maintain the operating capacity of the internal rechargable batteries we recommend that you perform a complete power cycle (completely drain and then recharge the internal rechargable batteries) once every three months.

Management Ports

Ethernet RJ-45 PC PortThis is located on the left-hand side of Trend Unipro VoIP when viewed from the front. This can be used for:

• connecting to a PC using a straight RJ45-RJ45 Ethernet cable

• remote control operation

• software upgrades

• capturing results

• transferring results or configuration files.

Right LEDLeft LED

Bottom

Power Switch

Mains Electricity Adaptor Connector

USB Port

Ethernet RJ45 PCConnector

Left-Hand Side View

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At the top of the Ethernet RJ-45 PC port there are two small LEDs.

• Left LED: This flashes green to indicate that Ethernet traffic is being received.

• Right LED: This lights steady green to indicate that an Ethernet link has been detected.

USB PortThis can be used to connect to a USB memory device for updating software and for loading and saving configuration files.

Testing Ports and Connectors

Ethernet RJ-45 WAN PortThis is located on the right-hand side of Trend Unipro VoIP when viewed from the front.

These are used for testing 10/100Base-T interfaces.

A straight RJ45-RJ45 Ethernet cable should be used to connect the WAN port on Trend Unipro VoIP to the Ethernet port on the WAN device.

At the top of the Ethernet RJ-45 WAN port there are two small green LEDs.

• Left LED: This flashes green to indicate that Ethernet traffic is being received.

• Right LED: This lights steady green to indicate that an Ethernet Link has been detected.

Right LEDLeft LED

Bottom

Headset Connector

Microphone Connector


Right-Hand Side View

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AudioHeadset ConnectorsDuring a VoIP test you can either use the built in microphone and speaker or connect and use the headset (optional).

Status LEDsThese are located on the front of Trend Unipro VoIP above the display screen.

BAT • Steady Green: the battery is being charged.

• Flashing Green: the battery is outside the temperature range suitable for charging.

• Red: the battery needs charging.

PWR • Steady Green: Trend Unipro VoIP has power and is switched on.

WiFi • Off: Not active.

• Flashing Green: Attempting to connect to a WiFi network.

• Steady Green: Connection to a WiFi network has been established.

IP • Off: No IP connection.

• Flashing Green: Attempting to connect to an IP network.

• Steady Green: An IP address has been allocated and the connection to an IP network has been successfully established.

REG • Off: No active SIP registration.

• Flashing Green: Attempting to register with the SIP service.

• Flashing Red: Failed to register, still attempting to register.

• Steady Green: SIP registration has been successful.

Status LEDs

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PESQ Perceptual Evaluation of Speech Quality. This not currently available.

MOS Mean Opinion Score (optional).

• Off: No active MOS measurement.

• Steady Red: MOS measurement is below the threshold.

• Steady Green: MOS measurement is above the threshold.

• Steady Orange: MOS measurement has fallen below the threshold in the past but has recovered and is now above the threshold.

CALL • Flashing Green: An incoming call has been detected or an outgoing call is awaiting an answer.

• Steady Green: Call in progress.

Using the KeypadUse the keypad to:

• display menus

• highlight menu items

• display specific screens

• enter information

Up and Down Arrow KeysUse the Up Arrow and Down Arrow keys to highlight an item and to scroll through menu items. To move up or down one item at a time, press and release the appropriate Arrow key. To move several steps in the same direction, hold down the appropriate Arrow key.

The Up and Down keys may be assigned different functions which will be displayed on user entry screens.

For example:

Up Arrow key: When DELETE is displayed, press the Up Arrow key to delete the character to the right of the cursor.

Down Arrow key: When BACKSPACE is displayed, press the Down Arrow key to delete the character to the left of the cursor.

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Left and Right Arrow Keys• Use the Left Arrow and Right Arrow keys to move left

and right within an entry field. You can also use the Right Arrow key to expand a menu item to display two lines of information when the Two Line Indicator is displayed. Press it again to contract the menu item back to one line. See the Menu indicator, in A Typical Test screen on page EN-17.

Off HookPress to answer an incoming call or to make an outgoing call.

On HookPress to end a call or to reject an incoming call.

ESCPress to close and exit a screen and return to the previous screen without saving your changes. This button is also used to navigate back up through the screens.

OKPress to select a menu item, display a sub-menu or to confirm an entry.

NETPress to display the WAN Status screen to view the WAN Status or start and stop the WAN Interface.

The integral LED, on the NET key, indicates the following:

• Off: Not active.

• Solid Red: interface activity has stopped due to a problem.

• Flashing Green: attempting to activate the interface.

• Green: the interface has activated successfully.

NoteIf you have set Auto WAN Start to Yes then Trend Unipro VoIP will automatically start the WAN interface based on the configuration stored in the profile that was last used. See Setting up the System Settings on page EN-58.

Phone BookThis not currently available.

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VoIP TESTPress to display a VoIP test screen.

The integral LED, on the VoIP TEST key, indicates the following:

• Off: no test activity has been detected.

• Flashing Green: the IP Phone is currently active and VoIP tests are active.

DATA TESTPress to display the Data test screen.

The integral LED, on the DATA TEST key, indicates the following:

• Unlit: no test activity has been detected.

• Flashing Green: data testing is in progress.

HomeSelect to display the Home screen.

Save ResultsSelect to save the current results.

Alphanumeric KeysPress a key to enter information. Their operation is similar to a mobile phone keypad. For example, press key repeatedly to enter 5, J, K or L. To repeat the same letter wait 1 or 2 seconds before pressing the same key again.

NoteThe key only displays the first five characters that are assigned to it.

The full list of characters that are available are displayed, in order, below:

1 . @ - / \ _ : ? =

All the letters are entered as UPPER CASE in text fields. To enter lower case letters press . To return to UPPER CASE press again.

Only UPPER CASE characters are accepted in HEX entry fields.

Note:To speed up the entry process, press to accept your entry and move to the next character entry position.

.@-/

1

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Entering valuesOnly certain keys will be valid depending on the type of entry field that is displayed. For example only the characters 0 to 9 are accepted in a numeric field.

Connecting Trend Unipro VoIP to a Power Supply

Trend Unipro VoIP can be either battery powered or mains electricity powered, using the mains electricity adaptor supplied, giving total flexibility for most testing sites and situations.

• When Trend Unipro VoIP is connected to the mains electricity adaptor the batteries are being charged whether Trend Unipro VoIP is switched ON or switched OFF.

Fitting and Using the Mains Electricity Adaptor-1- Push the mains electricity adaptor supplied into the

Mains Adaptor Connector on Trend Unipro VoIP.

-2- Connect the mains electricity adaptor plug to a suitable mains electricity socket.

-3- Switch Trend Unipro VoIP on and make sure that the Battery LED is lit. If the battery is fully charged the Battery LED will switch off again within a few seconds.

Final DisposalWhen your Trend Unipro VoIP has reached the end of its normal life we recommend that you dispose of the complete tester in accordance with local environmental regulations. If you require further information, please contact your Trend Representative.

Trend Unipro VoIP User InterfacesThere are two ways to operate your Trend Unipro VoIP as follows:

• Keypad and Display. This is sometimes referred to as the LUI (Local User Interface).

• Web Browser InterfaceEither of these methods can be used to control most of Trend Unipro VoIP functions.

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Trend Unipro VoIP User Interfaces

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Setting up the Web Browser Interface on the PC-1- Switch Trend Unipro VoIP on.

-2- Connect the straight Ethernet cable (supplied) to the Ethernet RJ45 PC Connector on Trend Unipro VoiP.

-3- Connect the other end of the cable to the Ethernet PC port.See the following diagram.

-4- On the PC make sure that the PC interface is set to automatically request an IP Address via a DHCP server.

Setting DHCP Request to Automatic - Select Start > Settings > Network Connections

- Select Local Area Connection to display the Local Area Connection Status Dialog

- Select Properties to display the Local Area Connection Properties Dialog

- Select Internet Protocols (TCP/IP)

- Select Properties to display theInternet Protocols (TCP/IP) Properties Dialog

+-

Trend Unipro VoIP

BAT

12V DATA

TEST

VoIPTEST

NET

+

*

PQRS

7

0

TUV

8

#

WXYZ

9

GHI

4JKL

5MNO

6

.@-/

1ABC

2DEF

3

PWR WiFi IP REG PESQ MOS CALL

PC

WA

N

A Z

ESC OK

PC Browser

PC Ethernet Port

Setup Profiles screen

Ethernet RJ45 PC Connector

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- Make sure that Select Obtain an IP address automatically is selected.

- Follow any other instructions as required.

WarningBy default a DHCP server will be active on the PC interface of Trend Unipro VoIP and will serve an IP Address to any PC connected to the PC port.

For this reason we recommend that you use caution when connecting the PC interface of Trend Unipro VoIP to a computer network as the DHCP server may serve IP addresses to other computers on the network which may affect their normal operation.

-5- On the PC open a browser window and enter 192.168.10.1into the browser URL Address field.

NoteThis is the default IP Address of Trend Unipro VoIP.

-6- Select Go or press the PC Enter key to display the Trend Unipro VoIP Web-based Remote Control Interface page.

NoteThis is the default IP Address of Trend Unipro VoIP. If you are unsure:

- Display the Windows® Command prompt

- Enter ipconfig

- Make a note of the Gateway Address and enter into the browser URL Address field.

NoteDo not use the Local User Interface (LUI) while you are using the Web Interface as this will cause a conflict.

-7- Close the browser window to close the VoIP Web-based Remote Control interface.

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Trend Unipro VoIP User Interfaces

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Using Trend Unipro VoIP for the first timeIf you are using Trend Unipro VoIP for the first time we recommend that you set up the date, time and language. You can set up the other system options as required. See Setting up the System Settings on page EN-58.

Trend Unipro VoIP is supplied with default settings. However, if you want to change these setting we recommend that before you start testing refer to Managing Profiles from the Setup Screen on page EN-20.

Connecting to a LineTrend Unipro VoIP is designed to perform tests either over a wired 10/100BT Ethernet cable or over an 802.11b/g wireless Ethernet connection.

To set up Trend Unipro VoIP's line connections see Choosing the WAN Interface Type on page EN-24.

EthernetConnect Trend Unipro VoIP to the copper/metallic network cable using the Ethernet RJ45 WAN Connector. How you do this depends on the test you want to perform.

See the following diagram.

Device Under Test


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WiFiThis is only available if your organisation has purchased Trend Unipro VoIPs that are WiFi Ready or are WiFi Enabled and have the WiFi licence option enabled.

There is no physical connection required for a WiFi connection.

Starting and Stopping the WAN InterfaceStarting the WAN Interface

The Unipro VoIP will boot up and will display the WAN Status screen. There are two ways to display the WAN Status screen.

From the Home screen-1- From the Home screen choose Tests. The Tests screen is

displayed.

-2- Choose WAN Status. The WAN Status screen is displayed.

Using the Key

-1- From any screen press .

The WAN Status screen is displayed.

-2- Choose Start and press wait for the interface to start.

-3- -3- Press twice to return to the Home screen.

Device Under Test

WiFi signal

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Displaying and Selecting Screens

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Stopping the WAN InterfaceThere are two ways to display the WAN Status screen.

From the Home screen-1- From the Home screen choose Tests. The Tests screen is

displayed.

-2- Choose WAN Status. The WAN Status screen is displayed.

Using the Key

-1- From any screen press .

The WAN Status screen is displayed.

-2- Choose Stop and press and wait for the interface to stop.

-3- Press twice to return to the Home screen.

Displaying and Selecting ScreensThe following sections contain details of how to use Trend Unipro VoIP's LUI (Local User Interface) screens and menus. Options are displayed as items on a menu list. If you are using a Web Browser on a PC see Setting up the Web Browser Interface on the PC on page EN-11.

Selecting ScreensYou can either highlight a menu item or press a short cut key to display a screen.

NoteWhen you first switch Trend Unipro VoIP on the WAN Status screen is displayed.

Selecting and Choosing Menu ItemsUse the Arrow keys to highlight the menu item and press to confirm your selection or to open the next screen.

When we use the term 'select' or 'choose' it refers to the following actions:

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Menu Screens

Title Bar: This displays the name of the current screen.

Scroll Bar:

• A full length, solid yellow scroll bar indicates that there are no more menu items on the menu list.

• A short yellow scroll bar indicates that there are more menu items on the menu list that are not displayed. Use the Arrow Up and Down keys to scroll through all the menu items.

Highlighted Menu Item: If applicable the current settings for the item are displayed next to it.

Greyed Menu Item: Menu items that are not available are greyed out.

Test ScreensUse these screens to:

• select a test Profile

• start or stop a test

• view the test status

• set up the test options

Title Bar

Highlighted Menu Item

Scroll Bar

Menu Item

A Typical Menu Screen

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Testing with Trend Unipro VoIP

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Highlighted Menu Item: In the above example, this displays the name of the currently selected Profile, SIP Prof and Call Pro for this test. See Profiles on page EN-19.

Menu Indicator: This indicates that this menu entry links to another menu.

Two Line Indicator: This indicates that the text is too longto be displayed in full, on one line.

Press to display the full text on two lines.

Start/Stop: Select to start or stop the test as required.

Test Setup Option: Select to set up the test parameters for this test option.

Test Status Summaries: The current status, if applicable, is displayed.

Testing with Trend Unipro VoIPThe following instructions are designed to help you understand how to operate your Trend Unipro VoIP when using Trend Unipro VoIP's LUI (Local User Interface) screens and menus.

We recommend that you follow the steps and instructions in order. More detailed information is available were indicated if required.

IP Phone

StartSIP Prof voiptalk84>Call Pro Demo1Dest. Nu 01263 4647Reg StatCall Sta

...

Title Bar Profile

Scroll Bar

Test Setup Option

A Typical Test screen

Highlighted Menu Item

MenuItem

Menu indicator

Test Status Summaries

Two Line Indicator

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Making a VoIP Call

5. Create a Call Profile(See Creating a New Profile on page EN-22)

6. Setting up a Call profileSee Setting up a Call Profile on page EN-29

1. Create a WAN Profile(See Creating a New Profile on page EN-22

2. Set up a WAN Profile)(See Setting up a WAN Profile on page EN-24

3. Create a SIP Profile(See Creating a New Profile on page EN-22)

4. Set up a SIP ProfileSee Setting up a SIP Profile on page EN-27

7. Choosing a WAN Profile (See WAN Interface on page EN-35)

8. Start the WAN Interface(See Starting the WAN Interface on page EN-14

9. Set up the IP Phone connectionSetting up the IP Phone Connection on page EN-36

10. Start the IP Phone connectionStarting the IP Phone on page EN-36

11. Make a Call(See Making a Call on page EN-36)

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Profiles

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Running a Data Test

ProfilesA profile is made up of all the settings required by Trend Unipro VoIP to perform the required tests.

Profiles are designed to save you time setting up individual settings each time you want to perform a test and the settings are then stored in the Profile.

Your Trend Unipro VoIP is supplied with default settings which are contained within the Default profiles. To create you own Profiles your Trend Unipro VoIP is supplied with four Profile Managers as follows:

- Call

- SIP

- Data

- WAN

1. Create a WAN Profile(See Creating a New Profile on page EN-22

2. Set up a WAN Profile)(See Setting up a WAN Profile on page EN-24

3. Create a Data Profile(See Creating a New Profile on page EN-22)

4. Set up a Data ProfileSee Setting up a Data Profile on page EN-31

5. Choosing a WAN Profile (See WAN Interface on page EN-35)

6. Start the WAN Interface(See Starting the WAN Interface on page EN-14)

7. Run a Data Test(See Data Tests on page EN-38)

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Creating multiple Profiles enables you to preconfigure the tester ready for testing in the field. This saves time by minimising the set up time needed prior to performing tests.

All the Profiles are stored in a Configuration file in Trend Unipro VoIP.

WAN ProfileThe WAN Profile contains the configuration settings for the WAN Interface.

This enables you to set up the Test interface parameters, for example Wifi or Ethernet. There is only one WAN Profile type required to configure the WAN interface.

See Setting up a WAN Profile on page EN-24.

Data ProfileThis enables you to set up the parameters for Ping, FTP, HTTP and Trace Route testing. There is one Data Profile type, which can configure all the Data Tests.

Setting up a Data Profile on page EN-31.

VoIP ProfilesThe configuration of the VoIP tests is split into two Profiles, Call and SIP. This is so that the Service setup configuration is separated from the Call test configuration.

Call ProfileThis enables you to set up the Call and Codec information to perform IP Phone testing. This is one of the two VoIP Profile types. Setting up a WAN Profile on page EN-24.

SIP ProfileThis enables you to set up the SIP accounts and phone identities to perform IP Phone testing. This is one of two VoIP Profile types. See Setting up a WAN Profile on page EN-24.

Managing Profiles from the Setup ScreenThe following is applicable to all Profile Managers.

Use the Setup screen on Trend Unipro VoIP to create, edit, delete and rename selected Profiles.

-1- From the Home screen choose Setup.The Setup Profiles screen is displayed.

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-2- The Setup Profiles screen displays the four Profiles Managers:

- Call

- SIP

- Data

- WAN

NotesIf the WAN option is not displayed you will have to stop the WAN interface running before you can perform any profile management actions.

If the Call and SIP options are not displayed you will have to stop the VoIP test before you perform any profile management actions.

If the Data option is not displayed you will have to stop any of the Data tests before you can perform any profile management actions.

-3- Select the Profile you want. The following options are displayed on the xxx Profile Action screen.

• Select. To the right of this action, the Profile currently selected is displayed. If you want to select another Profile choose Select to display more Profiles.

• Edit to make any changes to the settings stored in the Profile.

NoteYou cannot edit, delete or rename the Default Profile.

• New to create a new Profile. This option will be unavailable if the maximum number of Profiles has been reached.

• Copy: if you want to copy the currently selected Profile into a new Profile. This option will be unavailable if the maximum number of Profiles has been reached. To the right of this option the Profile currently selected is displayed.

• Rename to rename the currently selected Profile.• Delete: if you want to delete the currently

selected Profile.Delete will be unavailable if the Profile is currently selected within a test, even if the test is not running.

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Performing Profile ActionsIf you are setting up Trend Unipro VoIP for the first time you will need to create new Profiles. You then need to edit these new Profiles with your required settings.

Selecting a Profile-1- From the xxx Profile Action screen choose Select.

the Select xxx Profile screen is displayed.

NoteWhen more than five profiles are displayed, and the Profile you want is not displayed choose Next to display more Profiles. Press to return to the Select xxx Profile screen.

-2- Select the Profile.The Confirm Selection screen is displayed.

-3- Choose Apply to confirm your selection orpress to exit without confirming your selection.

-4- Press to return to the xxx Profile Action screen.You are now ready to perform Profile Actions on the selected Profile.

Note Default is displayed next to Select if no Profiles are available.

Editing a ProfileIf the Profile you want to edit is not displayed next to Select you must first select the Profile you want. See Selecting a Profile on page EN-22.

-1- From the xxx Profile Action screen choose Edit.the xxx Profile Setup screen is displayed.

-2- Select and edit each item as required.

-3- Press to as many times as required to return to the screen of your choice.

Creating a New Profile-1- From the xxx Profile Action screen choose New.

the New Profile Name screen is displayed.

-2- Enter a Profile Name.

-3- Press to confirm your entry and to return to the xxx Profile Action screen.

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Creating a Copy of a ProfileIf the Profile you want to copy is not displayed next to Select you must first select the Profile you want. See Selecting a Profile on page EN-22.

-1- From the xxx Profile Action screen choose Copy.the Copy to Profile screen is displayed.

-2- Enter the name of the Profile you want to copy to.PROFILE CREATED is displayed briefly.


Renaming a ProfileIf the Profile you want to rename is not displayed next to Select you must first select the Profile you want. See Selecting a Profile on page EN-22.

-1- From the xxx Profile Action screen choose Rename.the Rename Profile screen is displayed.

-2- Enter the new name of the Profile.


Deleting a ProfileIf the Profile you want to delete is not displayed next to Select you must first select the Profile you want. See Selecting a Profile on page EN-22.

-1- From the xxx Profile Action screen choose Delete.the Delete Profile screen is displayed.

-2- Choose Yes to delete the Profileor No to cancel the deletion.


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Managing Profiles from a Test ScreenThe following is applicable to all Profile Managers.

We recommend that you use Test screens to make minor changes to a Profile. This can be useful when on the customer premises.

See Selecting Test screens using the Short Cut Keys on page EN-34 and Selecting Test screens using the Menu Screens on page EN-34 for how to display Test screens.

Once you have selected the test, follow the instructions in Performing Profile Actions on page EN-22.

NoteYou cannot create a new Profile, rename or delete a Profile from a Test screen. See Managing Profiles from the Setup Screen on page EN-20 for information on how to create, rename or delete a Profile.

Editing the Profile TypesThe following section contains detailed instructions on how to edit the Profile parameters.

You cannot edit the contents of a profile that is currently being used by a test.

Setting up a WAN ProfileThe WAN Profile contain all the setup information necessary to set up the WAN Interface. For example, the interface type, how the IP Address will be assigned and whether a PPP connection will be used.

For how to access a WAN profile see Managing Profiles from the Setup Screen on page EN-20.

Before a WAN profile can be edited the WAN interface must be stopped. See Starting and Stopping the WAN Interface on page EN-14.

Choosing the WAN Interface Type-1- From the WAN Profile Setup screen select Interface to

display the Interface screen.

-2- -2- Select either Ethernet or WiFi.

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Setting up the Ethernet Interface-1- From the WAN Profile Setup screen select Ethernet to

display the Ethernet Setup screen.

The following options are displayed in the WAN Profile Setup screen when you have selected the Ethernet Interface.

• VLAN

• PPP

• IP

VLANThis is only available if you have chosen a wired Ethernet Connection. See Setting up a WAN Profile on page EN-24.

Ethernet Settings Description

Type Trend Unipro VoIP will auto-negotiate the Ethernet connection with the remote device.

Flow Con The Flow Control is Disabled.

Min Frame This fixed at 64 bytes

Use Cust Use Custom MAC Addr. Enable or Disable.

Custom M Custom MAC Address.

VLAN Settings Description

VLAN Enable or Disable.

ID The TCI Virtual LAN identifier field. Enter a value between 0 and 4095 The default is 0.

TPID The TPID is displayed as a constant hexadecimal value (8100). This field is also known as the Ethertype.This option is not currently available.

CFI The Canonical Format Indicator Field value is displayed (0). This option is not currently available.

Priority The TCI User Priority field. Enter a value between 0 and 7. The default is 0. This option is not currently available.

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PPPThis is only available if you have chosen a wired Ethernet Connection. See Setting up a WAN Profile on page EN-24

IP

PPP Settings Description

PPP Enable or Disable.

Username Enter the Username for your ISP account.

Password Enter the Password for your ISP account.

Service Enter the name of the connected service.

Authenti Authentication. This defines the authentication protocol required for your ISP. Choose either PAP, CHAP, Auto or None.

Auto Add Auto Address. This option is not currently available.

Address Static. This option is not currently available.

IP Settings Description

IP Auto Enable or Disable.Choose Enable to receive an IP Address from the Network. Choose Disable to enter your own IP Address.

Address Enter the IP Address for the WAN connection.

Subnet Enter the netmask for you network.

Gateway Auto Enable or Disable.Choose Enable to receive a Gateway Address from the Network. Choose Disable to enter your own Gateway Address.

Gateway Enter the Gateway IP Address.

DNS Auto Choose Enable to receive DNS Address(es) from the Network. Choose Disable to enter your own DNS Address(es).

Primary Primary DNS

Secondar Secondary DNS

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Setting up the WiFi Interface-1- From the WAN Profile Setup screen select Wifi to

display the Wifi Setup screen.

The following option is displayed in the WAN Profile Setup screen when you have selected the WiFi Interface.IPFor the IP settings see the Ethernet IP Settings Table on page EN 26.

Setting up a SIP ProfileThe SIP Profile contains all the information to set up your VoIP identity. For example, your phone number, password and registration server.

For how to access a SIP Profile see Managing Profiles from the Setup Screen on page EN-20.

Setting up the Identity-1- From the SIP Profile Setup screen select Identity to

display the Identity Setup screen.

-2- Select and set up the following options as required.

Wifi Settings Description

Mode 802.11b or 802.11g

Encryptio Encryption Scheme. Choose from:- Open No Encryption- Open WEP- Shared WEP- WPA-PSK AES- WPA-PSK TKIP- WPA2-PSK AES- WPA2-PSK TKIP

SSID Enter a SSID value.

Key Type Choose either HEX or ASCII.

Key Enter a Key value.

Use Cust Use Custom MAC Addr. Enable or Disable

Custom M Custom MAC Addr Enter.

Identity Settings Description

Display Enter the name that will be displayed on the destination phone.

VoIP Num VoIP Number

Username Enter a valid Username

Password Enter the password used to access the SIP server.

Domain N Domain Name

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Setting up the SIP Proxy Server-1- From the SIP Profile Setup screen select SIP Proxy to

display the SIP Proxy Setup screen.

-2- Select and set up the following options as required.The options displayed depend on the SIP service being used.

Setting up the SIP Registration-1- From the SIP Profile Setup screen select SIP Register

setup to display the SIP Registrar Setup screen.


Setting up the Outbound Proxy Server-1- From the SIP Profile Setup screen select Outbound to

display the Outbound Proxy Setup screen.


NoteA particular SIP service will use either a SIP Outbound Proxy or a STUN server for NAT traversal. Choose:Outbound Proxy ORthe STUN Server.

SIP Proxy Settings Description

SIP Prox Enable or disable.

Address Enter either the IP Address or the URL of the SIP Proxy Server being used.

Port If 5060 is not available for example, due to a firewall, enter an alternative SIP Proxy Port number.

SIP Registration Description

Registrar Registration Enable or disable.

Address Enter either the IP Address or the URL of the SIP Register Server being used.

Port If 5060 is not available for example, due to a firewall, enter an alternative SIP Register Port number.

Expiry After this timeout, the registration with the SIP server will expire.

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-1- From the SIP Profile Setup screen select STUN Server to display the STUN Server Setup screen.


NoteA particular SIP service will use either a SIP Outbound Proxy or a STUN server for NAT traversal. Choose either Outbound Proxy or the STUN Server.

Setting up a Call ProfileThe Call Profile contains all the information about the telephone calls to be made. For example, whether the calls are going to use a particular codec, will Trend Unipro VoIP automatically answer a call or if a certain call quality threshold should be achieved.

For how to access a Call Profile see Managing Profiles from the Setup Screen on page EN-20.

Outbound Settings Description

Outbound Enable or disable.

Address Enter either the IP Address or the URL of the SIP service being used.

Port If 5060 is not available for example, due to a firewall, enter an alternative SIP Proxy Port number.

STUN Server Settings

Description

STUN Ser Enable or disable. Enable and enter the URL and Port number of the STUN Server.

Address Enter either the IP Address or the URL of the SIP service being used.

Port If 3478 is not available for example, due to a firewall, enter an alternative STUN server port number.

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Setting up the Call Parameters-1- From the Call Profile Setup screen select Call

Parameters to display the Call Parameters screen.


Selecting Codec Settings-1- From the Call Profile Setup screen select Codec

Settings to display the Codec Settings screen.

-2- Select each Codec, and the order that they are to be placed in, as required.

Setting up the Thresholds-1- -1- From the Call Profile Settings screen select

Threshold Setup to display the Threshold Setup screen.


Call Parameters Description

Destination Enter the telephone number or VoIP address which is to be called.

Auto Onh Auto On Hook. Select to enable or disable.

Auto Ans Auto Answer Enable to choose the type of Response:- Answer Call - Echo Audio- Playback File

Playback Playback File. Choose from:- Recorded Message- PESQ Voice- PESQ Modem- PESQ Fax

Thresholds Description

Call Dur Enable or disable the Call Duration threshold.

Call Dur Enter the call duration in seconds. If the call is interrupted then the test will fail.

Loss Thr Loss Threshold. Enter a value as a percentage.

Delay Th Enter the Delay Threshold in seconds.

Jitter T Enter the Jitter Threshold in milliseconds.

R-Factor Enter the R-Factor value between 0 and 100.

MOS Enter the Mean Opinion Score value between 0.0 and 5.

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Setting up a Data ProfileThe Data Profile contains all the information to set up the Data test parameters. For example, FTP address, username and password.

For how to access a Data profile see Managing Profiles from the Setup Screen on page EN-20.

Setting up the Data Tests-1- From the Data Profile Setup screen select the

following Data Tests as required.

• Ping

• FTP Uplo (FTP Upload)

• FTP Down (FTP Download)

• HTTP Dow (HTTP Download)

• Trace Route

Setting up the Ping TestThe PING Data test is used for basic network connectivity testing.

Ping Settings Description

Destinat Enter the Destination IP Address or the Destination Host Name.

Tx Numbe Enter the number of Ping requests to be transmitted between 1 and 9999.

Interval Enter the time interval, between 10 and 5000 milliseconds, to wait between sending each Ping.

Tx Size Enter a Ping payload length of between 64 and 65,507 bytes or characters.

% Lost Enter the percentage value that can fail during a test. The test will fail if the percentage of Pings that fail exceeds this value.

Tx Lost Threshold - Enter the acceptable number of Pings that can be lost before the test is a failure.

Max RTT Threshold - The maximum round trip time after which the ping will be deemed to have failed.

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Setting up the FTP UploadThe FTP Data tests are network throughput tests.

Setting up the FTP DownloadThe FTP Data tests are network throughput tests.

FTP Upload Settings Description

Server A Enter either the IP Address or the URL of the FTP service being used.

Username Enter the Username of the FTP Account.

Password Enter the Password of the FTP Account.

Dest Fil Enter the Destination Filename including the destination path within the FTP server.

Bytes To Bytes to Transfer

Pass Rat Pass Rate. Enter the Pass/Fail rate.

Repetiti Repetitions - Enter the number of times, between 1 and 9, that you want Trend Unipro VoIP to repeat the upload test. The result is averaged out over the repetitions.

FTP Download Settings

Description

Server A Enter either the IP Address or the URL of the FTP service being used.

Username Enter the Username of the FTP Account.

Password Enter the Password of the FTP Account.

Filename Enter the Target Filename including path to the file on the server.

Bytes To Bytes to Transfer


Repetiti Repetitions - Enter the number of times, between 1 and 9, that you want Trend Unipro VoIP to repeat the download test. The result is averaged out over the repetitions.

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Setting up the HTTP Download The HTTP Download Data test is a network throughput test.

Setting up the Trace RouteThe FTP Data tests are network throughput tests.

HTTP Download Settings

Description

Server A Enter either the IP Address or the URL of the HTTP server being used.

Port Enter the HTTP Port number to be used. The HTTP server will only respond to a set port number.

Filename Enter Destination Filename including the path to the file located on the HTTP server.

Password Enter the Password for the HTTP server.


Repetiti Repetitions. Enter the number of times, between1 and 9, that you want the Trend Unipro VoIP to repeat the download test. The result is averaged out over the repetitions.

Trace Route Settings Description

Destinat Enter either the IP Address or the URL of the destination.

Max Hops Enter a value between 1 and 50 for the maximum number of Hops to search for the destination. This sets the maximum number of IP network router devices the test will identify in the results. The test will stop when the number of hops exceeds the maximum number you have entered.

Packet T Probe Packet Type

Timeout Use this to enter the time to wait for a response from a specified router before terminating the test. Enter a value between 2 seconds and 5 seconds.

Interval Use this to setup the delay, in milliseconds, between Trace Route requests being sent.Enter an interval from 0 to 9999.

Max RTT Enter a value between 0 and 999999 in milliseconds.

Issue 2 - 06/09 EN-33



Performing Tests using the LUIThis section contains information on how to display test screens, use Profiles for the selected test and how to start and stop a test.

See Managing the Specific Tests on page EN-35 for information on managing individual tests.

NoteWhen we refer to Tests we have also included the WAN Interface Status as its use is very similar to tests.

-1- Switch Trend Unipro VoIP on.

-2- Connect Trend Unipro VoIP to the line.See Connecting to a Line on page EN-13.

You can either use the short cut keys or the Menu screens to begin performing tests.

Selecting Test screens using the Short Cut KeysPress:

- for the WAN Status screen

- for the VoIP Tests screen

- for the Data Tests screen

NoteThere is no Short Cut Key for IP Statistics.

Selecting Test screens using the Menu Screens-1- From the Home screen, choose Tests to display the

Tests screen.

-2- Select the Test or Status you want.

Using ProfilesEach test uses a Profile which contains pre-set settings for the test. You can use the current Profile or:

- edit the current Profile (see Editing a Profile on page EN-22).

- select another Profile to use or edit.(see Selecting a Profile on page EN-22).

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Notes• When you select a Profile from within a Test the

settings from the Profile will be applied to the test.

• The WAN interface will only use a WAN profile.

• The VoIP test (IP Phone) uses a SIP Profile and a Call Profile.

• The Data tests will only use a Data profile.

Once you have decided on which Profile to use you are ready to start testing.

Starting and Stopping a Test-1- From the xxx Test screen select Start to start the test.

Start will change to Stop indicating that WAN Interface is now running.

-2- Select Stop to stop the test running if required.

Managing the Specific TestsThe following section describes how to set up and run each test.

WAN Interface-1- Tests screen choose WAN Status or from any screen,

press to display the WAN Status screen.

-2- If you do not want to use the current Profile select Profile to display the WAN Profile Actions screen.You can:

• edit the current Profile (see Editing a Profile on page EN-22)

or

• select another Profile to use or edit.(see Selecting a Profile on page EN-22 and Setting up a WAN Profile on page EN-24).

-3- Choose Start to start the WAN Interface running. Start will change to Stop indicating that WAN Interface is now running.

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VoIP TestsBefore you can make a call you must first set up the WAN connection and then start the WAN connection.

Setting up the IP Phone ConnectionThe IP Phone connection uses two separate profiles, SIP and Call.

-1- From the Tests screen choose VoIP Tests or from any

screen press to display the VoIP Tests screen.

-2- Select IP Phone.

-3- If you do not want to use the current SIP Profile or Call Prof, select Profile to display the SIP or Call Profile Actions screen.You can:

• edit the current Profile (see Editing a Profile on page EN-22)or

• select another Profile to use or edit.(see Selecting a Profile on page EN-22;Setting up a SIP Profile on page EN-27 and Setting up a Call Profile on page EN-29).

Starting the IP PhoneWhen the IP Phone is started the number stored in the Call Profile will be loaded into the IP Phone destination. See Making a Call on page EN-36.

-1- Choose Start to start the IP Phone connection. Start will change to Stop indicating that the IP Phone Connection is now running.

Managing CallsNow you have started the IP Phone connection and have chosen your SIP and Call Profiles, you are ready to start making and receiving calls.

Making a CallBefore you can make a call you must set up the correct destination number.

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NoteIf the IP Phone is running you cannot edit the contents of the Call Profile that is being used by the test.

There are two ways to make a call. You can use the Call Profile Destination number stored in a Call Profile. If there is no destination number stored in the Call Profile or the destination number stored in the Call Profile is not suitable, you can enter the IP Phone Destination number from the IP Phone screen.

Entering the IP Phone Destination NumberYou can enter and change the IP Phone Destination Numbers at any time during an IP Phone session.

-1- From the IP Phone screen select Dest. Nu and press

.

-2- Enter the required Destination number and press

to accept your entry.

NoteThe IP Phone Destination Number that you have entered is used by the IP Phone until the IP Phone is stopped and is not stored in the Call Profile. To restore the Call Profile Destination Number you must first stop the IP Phone and then restart the IP Phone.

-3- Press to start a call.

Ending a CallBefore you can end a call you must have a call in progress.

-1- Press to start a call.

-2- Press to end a call.

Answering an Incoming CallThe CALL LED will flash green when an incoming call is detected.

-1- Press to answer the call.

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Data TestsAll the data tests, Ping, FTP, HTTP and Trace Route are grouped together.

-1- From the Tests screen choose Data Tests or from any

screen press to display the Data Tests screen.The following options are displayed.

• Data Profile This is not a test. All the settings for the data tests are contained within one Data Profile. Each data test has its own parameters within the Data Profile. You can apply one Profile to all the tests (see Applying a Profile to all the Data Tests on page EN-39) or, from within each data test, select and edit the Profile settings applicable only to that test.

• Ping• FTP Upload• FTP Download• HTTP Download• Trace Route

-2- Choose the Data Test you want.

-3- If you do not want to use the current Profile, select Profile to display the Profile Actions screen.You can:


or

• select another Profile to use or edit.(see Selecting a Profile on page EN-22 andSetting up a Data Profile on page EN-31).

-4- Choose Start to start the Data Test. Start will change to Stop indicating that the Data Test is now running.

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Applying a Profile to all the Data Tests-1- From the Data Tests screen select Data profile to

display the Profile: All Tests screen.

-2- If you do not want to use the current Profile, select Profile to display the Profile Actions screen.sYou can:


or

• select another Profile to use or edit.(see Selecting a Profile on page EN-22 andSetting up a Data Profile on page EN-31).

-3- You are now ready to select a data test.

Viewing the Current Test Statistics & ResultsTrend Unipro VoIP enables you to view test statistics and results during or after a test has been performed.

A Summary of the results and statistics are listed on the Test screen.

You can either use the Short Cut keys or the Menu screens to view test results or statistics.

See Selecting Test screens using the Short Cut Keys on page EN-34 and Selecting Test screens using the Menu Screens on page EN-34.

Viewing VoIP Test Results-1- From the Tests screen choose VoIP Tests.

-2- Select to view the following results:

- IP Phone (Call Info)

- RTP Statistics

- QoS Statistics

- SIP Trace

- Call History

For the individual VoIP Test results see VoIP Tests Results on page EN-41.

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Viewing Data Test Results-1- From the Tests screen choose Data Tests.

-2- Select to view the following results:

- Ping

- FTP Upload

- FTP Download

- HTTP Download

- Trace Route

For the individual Data Test results see Data Tests Results on page EN-43.

Viewing the WAN Status-1- From the Tests screen choose WAN Status.

-2- Select to view the following WAN information:

- Status

- Wifi Info

- IP Info

- Statistics

- WAN Trace

For individual WAN Statistics see WAN Status on page EN-47.

Viewing the IP Statistics-1- From the Tests screen choose IP Stats.

-2- Select to view the following IP information:

- IP Received and Transmitted Statistics

- ICMP Received and Transmitted Statistics

- UDP Received and Transmitted Statistics

- TCP Received and Transmitted Statistics

For the individual IP Statistics see IP Stats on page EN-48.

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Viewing Individual Statistics & Test ResultsFor more information on results, see Results on page EN-51.

VoIP Tests ResultsIP PhoneTo display the IP Phone test results follow the steps for Viewing the Current Test Statistics & Results on page EN-39 and select IP Phone from the VOIP Tests screen and choose the results you want to view.

Select RTP Statistics (Real-time Transport Protocol) to display the following:

Note* These statistics are displayed on the RTP Statistics screen.

RTP Statistics Description

Rx/Tx Lost Pkts The number of packets that have been lost. Select to display:- Status- Address- Port- Pkts- *Lost Pkt- % Lost P

Rx/Tx Jitter (ms) Delay variation in the arrival of coded speech packets at the receiving/transmitting end of a VoIP network. Jitter is a running average of the absolute value of the variation.Select to display:- Status- *Current- Average- Maximum

Rx/Tx Delay (ms) The delay between the receiver/ originator of the voice call.Select to display:- Status- *Current- Average- Maximum

Rx/Tx Stream Info Select to display:- Status Inactive or active.- Address- Port- *Pkts- Lost Pkt- % Lost Packets degradation caused by lost packets.

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Select QoS Statistics (Quality of Service) to display the following:

SIP Trace

Call History

QoS Statistics Description

Rx/Tx MOS Mean Opinion ScoreSelect to display:- Status- Current- Average- Maximum

Rx/Tx R Fact The R Factor calculated as specified in Recommendation ITU-T G.107.Select to display:Received R Factor.- Status- Current- Average- Maximum

History Events This displays a trace of all the messages, based on the filters selected, that have been captured since the test was started.

Live Events Displays the last three messages.

Clear All Events Select to delete all the Events

Filter Events Choose to view the Register and/or the Stun traces.

Tx Calls Lists the number of calls that have been sent..

Rx Calls Lists the number of calls that have been received.

Missed Lists the number of calls sent to Trend Unipro VoIP that have not been answered.

Rejected Lists the number of calls that have been rejected by the remote device

Reset Select Yes to clear all calls.Select No to cancel.

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Call InfoIf you want to view more general Call Information:

-1- From the VoIP Tests screen select IP Phone.

-2- Select Call Inf.The Call Info screen is displayed.

Data Tests ResultsAll the data tests, Ping, FTP, HTTP and Trace Route are grouped together.

Ping ResultsThe Ping test checks end-to-end connectivity between two remote points in an IP network. Ping results are only available if you have set up and performed an IP Ping test.

To display the Ping test results follow the steps for Viewing the Current Test Statistics & Results on page EN-39 and select Ping from the Data Tests screen and choose the results you want to view.

Result Description

Status The status of the current or last call.

Duration The duration, in seconds, of the current or last call.

Remote Number The telephone number of the remote end.

Rx MOS The current Mean Opinion Score for the received audio stream.

Result Description

Status Current status of the test:- Fail Host Unknown.

Dest. The destination Server’s IP Address.

Num Tx Total number of ICMP echo request messages sent.

Num Rx Total number of ICMP echo reply messages received.

Num Lost Total number of lost packets.

% Loss Percentage of packets lost computed as the ratio of timeouts and total ICMP echo reply messages sent.

MIN RTT Minimum round trip delay detected for a ICMP Echo request/reply.

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FTP Upload ResultsThe FTP Upload test can be used to test how long it takes to transfer a file to an FTP server.

To display the FTP Upload test results follow the steps for Viewing the Current Test Statistics & Results on page EN-39 and select FTP Upload from the Data Tests screen and choose the results you want to view.

AVG RTT Average round trip delay detected for a ICMP Echo request/reply.

MAX RTT Maximum round trip delay detected for a ICMP Echo request/reply.

Result Description

Status Current status of the test:-


Filename The filename of the file that was uploaded.

File Size The total size of the uploaded file.

Tx Rate The total number of bytes uploaded.

Tx Time The total length of time taken for the file to be uploaded.

Tx Bytes How long it took for file(s) to be sent to the FTP server.

Repetitions The number of times that Trend Unipro VoIP repeated the test. The result is averaged out over the repetitions.

Err. Code Error Codes received during the upload.

Result Description

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FTP Download ResultsThe FTP Download test can be used to test how long it takes to transfer a file from an FTP server.

To display the FTP Download test results follow the steps for Viewing the Current Test Statistics & Results on page EN-39 and select FTP Download from the Data Tests screen and choose the results you want to view.

Result Description

Status Current status of the test.

Dest. The destination FTP Server’s IP Address.

Filename The filename of the file that has been downloaded.

File Size The total size of the downloaded file.

Rx Rate The total number of bytes downloaded.

Rx Time The total length of time taken for the file to be downloaded.

Rx Bytes How long it took for file(s) to be received from the FTP server.


Err. Code Error Codes received during the upload.

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HTTP Download ResultsThe HTTP Download test can be used to test how long it takes to transfer a file from a HTTP server.

To display the HTTP Upload test results follow the steps for Viewing the Current Test Statistics & Results on page EN-39 and select HTTP Upload from the Data Tests screen and choose the results you want to view.

Trace Route ResultsThe TraceRoute test provides information about the topology of the network under test. It compiles a list of the hosts or routers on the path between the tester and the configured destination. Ping results are only available if you have set up and performed an IP Ping test.

To display the Ping test results follow the steps for Viewing the Current Test Statistics & Results on page EN-39 and select Trace Route from the Data Tests screen and choose the results you want to view

Result Description

Status Current status of the test.


Filename The filename of the file that has been downloaded.

Rx Rate The total number of bytes downloaded.

Rx Time The total length of time taken for the file to be downloaded.

Rx Bytes How long it took for file(s) to be received from the FTP server.


Result Description

Status Current status of the TraceRoute test:- Idle: Ping test not started.- Running: Ping in progress.- Done: Ping successfully completed.

Dest. Destination. The test destination URL or IP address under test.

Num Hops Number of Hops to the configured destination IP address.

Hop Trace Hop Trace. This not currently available.

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WAN StatusTo display the WAN Status follow the steps for Viewing the Current Test Statistics & Results on page EN-39 and select WAN Status from the Tests screen and choose the results you want to view.

Status Description

Status Current WAN status:Down: the layer is not activeActivating: the layer is in the process of coming up.Up: the layer is up and ready to use and has no errors.Up errors: the layer is up and ready to use with some errors.

Eth Info Ethernet information. Select to display:- State: Down or Up.- Speed- Duplex

Only one of the interfaces you have chosen will be active; either Ethernet or WiFi. See Choosing the WAN Interface Type on page EN-24.

IP Info IP Information. Select to display:- IP Addre: The IP Address in use. - Subnet: The destination address, of this route.- Gateway: IP address of the next hop for this route.- Primary: This is the DNS Primary Address.- Secondar: The DNS Secondary IP Address.

Statistics WAN IF Statistics. Select either Eth Rx or Eth Tx display the following:- Packets- Bytes- Errors- Drops

WAN Trace - History Events: This displays a trace of all the messages, based on the filters selected, that have been captured since the test was started.- Live Events Displays the last three messages.- Clear All Events. Select to delete all the Events- Filter Events: Choose to view the Register and/or the Stun traces.

Issue 2 - 06/09 EN-47



IP StatsTo display the IP Status follow the steps for Viewing the Current Test Statistics & Results on page EN-39 and select IP Status from the Tests screen and choose the results you want to view.

IP Internet Protocol Statistics

IP Stats Rx Tx

Datagrams The number of input IP datagrams received, including those received in error.

IP datagrams which local IP user-protocols (including ICMP) supplied to IP in requests for transmission. Note: This counter does not include any datagrams counted in Forwarded Datagrams

Discards IP datagrams for which no problems were encountered to prevent their continued processing, but were discarded (for example, for lack of buffer space). Note: This counter does not include any datagrams discarded while awaiting re-assembly.

IP datagrams for which no problem was encountered to prevent their transmission to their destination, but which were discarded, (for example, for lack of buffer space). Note: This counter would include datagrams counted in Forwarded Datagrams if any such datagrams met this (discretionary) discard criterion.

Datagram Datagram Fragments.The number of input IP datagrams received, including those received in error.

Datagram fragments that have been generated as a result of IP fragmentation.

Fragment Fragments OKIP datagrams successfully reassembled.

IP datagrams that have been successfully fragmented.

Fragment Fragments FailedThe number of failures detected by the IP re-assembly algorithm (for whatever reason: timed out, errors, etc.). Note: This is not necessarily a count of discarded IP fragments since some algorithms (notably the algorithm in RFC 815) can lose track of the number of fragments by combining them as they are received.

The number of failures detected by the IP re-assembly algorithm (for whatever reason: timed out, errors, etc.). Note: This is not necessarily a count of discarded IP fragments since some algorithms (notably the algorithm in RFC 815) can lose track of the number of fragments by combining them as they are received.

Reasm Tii Reassembly Timeout.The maximum number of seconds that received fragments are held while they are awaiting reassembly.

N/A

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Header E Header ErrorsDatagrams discarded due to errors in their IP headers, including, for example: version number mismatch, other format errors, hop count exceeded, errors discovered in processing their IP options.

N/A

Address Address ErrorsIP datagrams discarded because the IP address in their IP header's destination field was not a valid address to be received at this entity. This count includes invalid addresses (for example, ::0). For entities which are not IP routers and therefore do not forward datagrams, this counter includes datagrams discarded because the destination address was not a local address.

N/A

Unknown Unknown ProtocolLocally-addressed IP datagrams received successfully but discarded because of an unknown or unsupported protocol.

N/A

Delivers Datagrams successfully delivered to IP user-protocols (including ICMP).

N/A

Forwarde N/A ForwardedDatagrams for which this entity was not their final IP destination, as a result of which an attempt was made to find a route to forward them to that final destination.

No Route N/A Datagrams discarded because no route could be found to transmit them to their destination. Notes: - This counter includes any packets counted in Forwarded Datagrams which meet this `no-route' criterion.- This includes any datagrams which a host cannot route because all of its default routers are down.

IP Stats Rx Tx

Issue 2 - 06/09 EN-49



Internet Control Message Protocol Statistics

ICMP Stats

Rx Tx

Dest. Destination Unreachable.ICMP Destination Unreachable messages sent.

ICMP Destination Unreachable messages sent.

Time Exc Time ExceededICMP Time Exceeded messages received.

ICMP Time Exceeded messages sent

Paramete Parameter ProblemICMP Parameter Problem messages received.

ICMP Parameter Problem messages sent.

Source Q Source Quench ICMP Source Quench messages received.

ICMP Source Quench messages sent.

Redirect Redirect MessagesICMP Redirect messages received

ICMP Redirect messages sent.

Echo Req Echo RequestsICMP Echo request messages received.

ICMP Echo Request messages sent.

Echo Rep Echo RepliesICMP Echo Reply messages received.

ICMP Echo Reply messages sent.

Timestam Timestamp RequestsICMP Timestamp Reply messages received.

ICMP Timestamp Request messages sent.

Timestam Timestamp RepliesICMP Timestamp Reply messages received.

ICMP Timestamp Reply messages sent.

Addr Mas ICMP Address Mask RequestsICMP Address Mask Request messages received.

ICMP Address Mask Request messages sent.

Addr Mas Address Mask RepliesICMP Address Mask Reply messages received.

ICMP Address Mask Reply messages sent.

Errors R Errors ReceivedICMP messages which the interface received but determined as having ICMP-specific errors, for example, bad ICMP checksums, bad length

ICMP messages which this interface did not send due to problems discovered within ICMP such as a lack of buffers. This value should not include errors discovered outside the ICMP layer such as the inability of IP to route the resultant datagram.

Msgs Rx ICMP messages which the interface received. Note: This counter includes all those counted by ICMP Errors Received.

ICMP messages which this interface attempted to send. Note: This counter includes all those counted by ICMP Errors transmitted.

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Results

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User Datagram Protocol Statistics

Transmission Control Protocol Statistics

ResultsTrend Unipro VoIP enables you to Save, Filter, Manage, Export and Delete your results.

• Saving Results on page EN-52.

• Filtering Results on page EN-53.

• Managing Results on page EN-53.

• Exporting All the Results on page EN-54.

• Deleting All the Results on page EN-55.

UDP Stats

Rx Tx

Datagram UDP datagrams delivered to UDP users.

UDP datagrams sent from this interface.

Datagram Datagram ErrorsReceived UDP datagrams that could not be delivered for reasons other than the lack of an application at the destination port.

N/A

No App No Application at Destination Port Received UDP datagrams for which there was no application at the destination port.

TCP Stats Rx Tx

Segments Segments received, including those received in error. This count includes segments received on currently established connections.

Segments sent, including those on current connections but excluding those containing only retransmitted octets.

Segments SegmentsRetransm - Retransmitted SegmentsRST Segs

N/A

Issue 2 - 06/09 EN-51



Saving ResultsAfter a test has been performed, you can save the results.

You can save a result at anytime if you want to save a ‘snapshot’ but saving a result after you have performed a test is the most efficient.

NoteWhen you perform a save, All the results for All the tests will be saved to the newly created results file. To choose the results that you want to capture in a result see page EN 53.

To choose the results you want to view in a result see Filtering Results on page EN-53.

-1- Run any test(s).

-2- From the Home screen select Results.The Results screen is displayed.

-3- Select Save.The Results Save screen is displayed.

NoteThe configuration from the last saved result will be displayed. See Selecting the Result you want to Manage on page EN-53 for more information.

-4- Select Name and enter a filename for the Result.

NoteThis name will be used to create a new result.

Amending Customer ProfilesYou can edit, create, copy or delete Customer Profiles when saving a Result.

-1- From the Results Save screen select Customer and make any changes as required.See Customer Profiles on page EN-55 for more information on how to amend Customer Profiles.

Managing the Technician DetailsIf required, the details of the technician can be saved with the result.

-1- From the Results Save screen select Technici (Technician) and enter the details as required.

- Name- Reference- Company- Department

EN-52 126800

Results

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Filtering ResultsWhen you save a Result all the Test(s) results, obtained so far, are saved. The Filters option enables you to discard specific statistics or traces from the captured results. The default filter setting is On for all statistics and traces.

-1- From the Results Save screen select Filters.The Setup Save Filters screen is displayed.

-2- Choose the trace or statistic you do NOT want to display (capture).

-3- Select Off.

NoteYou can easily change the filtering set up at any time.

Managing ResultsYou can edit, delete or export your results using the Results Manager or from the Save screen when saving a Result. See Managing Customer Profiles on page EN-56.


-2- Select Manager.The Result Manager screen is displayed.

Selecting the Result you want to ManageYou can either accept the result displayed or you can select another result.

If you want to manage a different result to the one displayed:

-1- From the Result Manager screen choose Select.The Select Result screen is displayed.

-2- Choose the Result you want from the list displayed.If the Result you want is not displayed choose Next to display the following Results until the one you want is displayed.

-3- Select the Result you want.The Confirm Selection screen is displayed.

-4- Choose Apply to accept or press to exit without confirming you selection.

Issue 2 - 06/09 EN-53



-5- From the Result Manager screen select the action you want to perform. Choose:

• Edit to rename the Result and to make any changes to the Customer Profile details if required. See Managing Customer Profiles on page EN-56 for more information.

• Delete: if you want to delete the selected Result. See Deleting All the Results on page EN-55 for how to delete all the Results.

• Export: to export the selected Result to either an FTP Server or a USB memory device. See Exporting All the Results on page EN-54 for how to export all the Results.

Exporting All the ResultsThe Results are not deleted after you have exported them. See Deleting All the Results on page EN-55.


-2- Select Export All.The Export All screen is displayed.

-3- Choose the export destination either To FTP Server or To USB Disk (Device).

To an FTP Server- Connect Trend Unipro VoIP to the FTP Server.

- Enter the URL of the FTP Server.

- Enter the Username and Password.

- Enter the source path and filename.

FTP Server Settings Description

Format Choose your preferred format either, XML or HTML.

Status This displays the export status:Fail to Login - No FTP server was found.

Server Enter the URL of the FTP Server.

Username Enter the correct username.

Password Enter the correct username.

Filename Enter the name of the destination file.

EN-54 126800

Customer Profiles

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To a USB Disk (Device)- Insert a compatible USB memory device into the

USB Port on Trend Unipro VoIP.


Select Export from the Export All Results screen.

Deleting All the Results-1- From the Home screen select Results.

The Results screen is displayed.

-2- Select Delete A (Delete All).The Delete All screen is displayed.

Select Yes to delete all the Results on Trend Unipro VoIP.Select No if you do not want to delete all the results on Trend Unipro VoIP.

Customer ProfilesYou can edit, a Customer Profile using the Results Manager screen or from the Save screen when saving a Result.

Any changes you make to a Customer Profile, whether you make these from the Manager screen or when saving a Result, the changes will be saved in the Customer Profile.

Editing a Customer Profile from within a Saved Result


-2- Select Manager.The Result Manager screen is displayed.

USB Device Settings Description

Format Choose your preferred format either, XML or HTML.

Status This displays the export status:Fail to Login - No FTP server was found.


Issue 2 - 06/09 EN-55



If you want to manage a different result to the one displayed:

- From the Result Manager screen choose Select.The Select Result screen is displayed.

- Choose the Result you want from the list displayed.If the Result you want is not displayed choose Next to display the following Results until the one you want is displayed.

- Select the Result you want.The Confirm Selection screen is displayed.

- Choose Apply to accept or press to exit without confirming you selection.

-3- From the Result Manager screen select Edit. See Editing the Customer Profile on page EN-57.

Managing Customer ProfilesYou can edit, rename, create, copy or delete a Customer Profile from the Save screen.

Selecting the Customer Profile you want to ManageIf you want to manage a different result to the one displayed:

-1- From the Home screen choose Results.The Results screen is displayed.

-1- From the Results screen choose Save or press

from any screen.The current Customer Profile is displayed in the Results Save screen.

-2- Select Customer.The Cust Profile Action screen is displayed.

-3- If you want to edit the current Customer Profile displayed, go to Step 4 on page EN 57.

- If you want to edit a different Customer Profile, choose Select to display the Select Cust Profile screen.

- If the Customer Profile you want is not displayed choose Next to display the following Customer Profiles until the one you want is displayed.

EN-56 126800

Customer Profiles

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- Select the Customer Profile you want.The Confirm Selection screen is displayed.

- Choose Apply to accept or press to exit without confirming you selection.

-4- From the Cust Profile Action screen select the action you want to perform. Choose from:

• Edit -See Editing the Customer Profile on page EN-57.

• New - See Creating a New Customer Profile on page EN-57.

• Copy - See Copying a Customer Profile on page EN-57.

• Delete See Deleting a Customer Profile on page EN-58.

Editing the Customer Profile-1- From the Cust Profile Action screen select Edit.

The Customer Profile Setup screen is displayed.

-2- Choose Name to rename the name of the customer if required.

NoteThis will overwrite the existing Customer Profile name.

-3- Select Reference to amend the customer reference if required.

-4- Select Location and amend the details as required.There are 6 Location fields.

Creating a New Customer Profile-1- From the Cust Profile Action screen select New.

The Customer Name entry screen is displayed.

-2- Enter the Customer’s name.

-3- From the Cust Profile Action screen select Edit.

Copying a Customer Profile-1- From the Results Save screen select Customer.

-2- Select the Customer Profile you want to copy from.

-3- From the Cust Profile Action screen select Copy.The Copy to Profile screen is displayed.

-4- Enter a name to copy to.

-5- Select Edit from the Cust Profile Action screen if you want to make any changes.

Issue 2 - 06/09 EN-57



Deleting a Customer Profile-1- From the Results Save screen select Customer.

-2- Select the Customer Profile you want to delete.The Cust Profile Action screen is displayed.

-3- From the Cust Profile Action screen select Delete.The Delete Profile screen is displayed.

• Select Yes to delete the Customer Profile or select No to exit the Delete Profile screen without deleting the Profile.

Setting up the System SettingsIf you are using Trend Unipro VoIP for the first time we recommend that you set up the date, time and language. You can set up the other system options as required.

You do not have to set up all the systems settings at once. You can always return to the system screen to change the system settings at any time.

-1- From the Home screen choose System.The System screen is displayed.

-2- Select System Settings.

You can also use the System screen to:

• Import and Export Configuration Files. See Importing & Exporting Configuration Files on page EN-58.

• Update the Licence. See Updating the Licence on page EN-61.

• Rescue Unipro VoIP. See Rescuing your Trend Unipro VoIP on page EN-62.

• Update Software. See Updating the Software on page EN-64.

Importing & Exporting Configuration FilesAll the Profile settings are stored in the Configuration File so every time you make changes to a Profile these are automatically saved and stored in the Configuration file. You do not have to save the Configuration File in a separate procedure.

EN-58 126800

Setting up the System Settings

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It is possible to store multiple Call, SIP, Data or WAN profiles which have different settings, within a Configuration File.

For more information on Profiles see Profiles on page EN-19. You can then select and load any of these Profiles at a later date, and change the settings if required, to reconfigure Trend Unipro VoIP.

The Configuration File is stored permanently in Trend Unipro VoIP's nonvolatile memory so when Trend Unipro VoIP is switched off the current Profile settings are still available when you next switch Trend Unipro VoIP on.

Configuration files can be exported and imported to and from USB memory devices and transferred to other Trend Unipro VoIP testers or PCs.

It is possible to load a new Configuration file onto your Trend Unipro VoIP to reconfigure it with completely different settings and Profiles that have been set up on another tester.

Exporting a Configuration FileFirstly you will have to set up the Profiles you want to Export. See Editing the Profile Types on page EN-24 for information on how to do this.

-1- From the Home screen select System screen.The System screen is displayed.

-2- Select Export Config.The Export Config screen is displayed.

-3- Choose the export destination either To FTP Server or To USB Disk: (device).

SIP Profiles

Call Profiles

Data Profiles

WAN Profiles

+-

Trend Unipro VoIP

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12V DATA

TEST

VoIPTEST

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4JKL

5MNO

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PWR WiFi IP REG PESQ MOS CALL

PC

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Configuration File

Issue 2 - 06/09 EN-59



To an FTP Server- Connect Trend Unipro VoIP to the FTP Server.



- Enter the destination path and filename.

To a USB Disk (Device)- Insert a compatible USB memory device into the


- Enter the destination path and filename.

-4- Select Export from the Export Config FTP/USB screen.

The Configuration file has now been exported to Trend Unipro VoIP.

-5- Please wait while Trend Unipro VoIP automatically reboots.

Importing a Configuration FileFirstly you will have to set up the Profiles you want to Import. See Editing the Profile Types on page EN-24 for information on how to do this.


-2- Select Import Config.The Import Config screen is displayed.

-3- Choose the Import location either From FTP Server or From USB Disk: (device).


Status This displays the export status.







Filename/Technlog Enter the name of the destination file.

EN-60 126800


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From an FTP Server- Connect Trend Unipro VoIP to the FTP Server.




From a USB Disk (Device)- Insert a compatible USB memory device into the



-4- Select Import from the Import Config FTP/USB screen.

The Configuration file has now been imported onto Trend Unipro VoIP.


Updating the Licence-1- From the Home screen select System screen.

The System screen is displayed.

-2- Select Licence Update.The Licence Update screen is displayed.

-3- Depending on the where the Licence files are located, choose either:From FTP Server orFrom UBS Disk

-4- Select the Licence file to import.









Filename/Technlog Enter the name of the destination file.

Issue 2 - 06/09 EN-61



-5- Select Import from the Import Licence FTP/USB screen.The Licence file has now been imported onto Trend Unipro VoIP.


Rescuing your Trend Unipro VoIPIf your Trend Unipro VoIP has failed or has become corrupted you will need to perform a rescue.

NoteWe recommend that you contact your Trend Representative before you perform a rescue to make sure that a rescue is really necessary.

RequirementsYou will need the following to perform a rescue:

• A PC running:

- - Windows XP

- - a TFTP server such as 3CDaemon, which can be downloaded from:http://support.3com.com/software/utilities_for_windows_32_bit.htm

• Crossover Ethernet cable. This is available from Trend Communications.

• The Trend Unipro VoIP to be rescued.

Performing the RescueBefore you start the rescue the following Trend Unipro VoIP software files evos_kernel.bin and evas_rootfs.bin should be placed in a directory that the TFTP server can access. For example C:\tftpboot.

Setting up the PC-1- Disconnect the PC's Ethernet cable to remove the PC

from the network.

-2- Using a cross-over Ethernet cable, connect the PC's Ethernet port to Trend Unipro VoIP's Ethernet RJ45 WAN Connector.

-3- On the PC, from the Start Menu select Settings and choose Control Panel.

EN-62 126800


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-4- From the Control Panel window, choose Network Connections.

-5- From the Network Connections window select Local Area Connections.

-6- From the Local Area Connection Status window choose Properties.

-7- From the Local Area Connection Properties window select Internet Protocol (TCP/IP) and click Properties.

-8- From the Internet Protocol (TCP/IP) Properties General tab select Use the following IP Address.

-9- In the IP Address field, enter 192.168.10.2.

Setting up Trend Unipro VoIP-1- Press and hold down the

arrow keys while you switch

Trend Unipro VoIP on.All the LEDs on Trend Unipro VoIP will start to flash, for 10 seconds, to indicate that Trend Unipro VoIP is in rescue mode.

-2- While all the LEDs are flashing release the

arrow keys and press .

-3- Trend Unipro VoIP will automatically start the rescue process. During the rescue, the following three LEDs - REG, PESQ, MOS will flash red, green, red, green indicating that Trend Unipro VoIP is performing the rescue.

-4- Trend Unipro VoIP will automatically reboot when the rescue has finished.

+

*

Issue 2 - 06/09 EN-63



Updating the Software Note:

Please contact your Trend regional sales representative to get the latest version of Unipro VoIP software.

The Trend Unipro VoIP software file will have the following filename structure:

evas_vx-x-x.bin

Where the x-x-x represents the Trend Unipro VoIP software version.


-2- Select Software Update.The Software Update screen is displayed.

-3- To select the location, refer to Step 3 on page EN 60 in Importing a Configuration File.

-4- Select the Software file to import.

-5- Select Import from the Import Software FTP/USB screen.The Software file has now been imported onto Trend Unipro VoIP.Trend Unipro VoIP will update the software using this file. Once the software update has completed the Unipro VoIP will reboot.

EN-64 126800

Menu Trees

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Menu TreesHome Menu

Home

Setup

Results

System

About

Tests

Issue 2 - 06/09 EN-65



Tests Menu

Tests

Data Tests

WAN Status

VOIP Tests

See next pages

IP Stats

IP Phone

RTP Statistics

QoS Statistics

SIP Trace

Call History

SIP Profile

Call Profile

Start/Stop

Dest. Number

Reg Status

Call Info

Rx/Tx Jitter (ms)

Rx/Tx Delay(ms)see (Rx/Tx Jitter)

Rx/Tx Stream Infosee (Rx/Tx Lost

Pkts)

Status

Address

Port

PPkts

Lost Pkt

% Lost P

Status

Current

Average

Maximum

Status

Current

Average

Maximum

History Events

Live Events

Clear All Events

Filter Events

Tx Calls

Rx Calls

Missed Calls

Rejected Calls

Rx/Tx Lost Pkts

Rx/Tx MOS

Rx/Tx RFactorsee (Rx/Tx MOS)

Reset

Maximum

EN-66 126800

Menu Trees

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lish


Tests continued

TESTS

Data Tests

WAN Status

VOIP Tests

IP Stats

Data Profile

Ping

FTP Upload

See previous page

Profile

Start/Stop

Status

Dest.

Num Tx

Num Rx

Num Lost

% Lost

MIN RTT

AVG RTT

MAX RTT

See next pagesStart/Stop

Status

Dest.

Filename

File Size

Tx Rate

Tx Time

Tx Bytes

Repetitions

FTP Download

HTTP Download

Trace Route

Profile

Err. Code

Issue 2 - 06/09 EN-67



Tests continued

Data Profile

Ping

FTP Upload

FTP Download

HTTP Download

Trace Route

Profile

Status

Dest.

Filename

File Size

Rx Rate

Rx Time

Rx Bytes

Repetitions

Profile

Status

Dest.

Filename

Rx Rate

Rx Time

Rx Bytes

Profile

Status

Dest.

Num Hops

Hop Trace

TESTS

Data Tests

WAN Status

VOIP Tests

IP Stats

See previous pages

See next pages

Start/Stop

Start/Stop

Start/Stop

Err. Code

EN-68 126800

Menu Trees

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Tests continued

TESTS

Data Tests

WAN Status

VOIP Tests

IP Stats

Start/Stop

Profile

Status

Wifi/Ethernet Info

IP Info

Statistics

IP Rx

IP Tx

See previous pages

ICMP Rx/Tx

UDP Rx

UDP Tx

TCP Rx

TCP Tx

Datagrams

Discards

DatagramFragments

Fragments OK

Fragments Failed

Reasm Timeout

Header Errors

Address Errors

Unknown Protocol

Delivers

Datagrams

Discards

DatagramFragments

Fragments OK

Fragments Failed

Forwarded

No RouteDatagrams

Timestam

Timestam

Addr Mas

Addr Mas

Errors R/T

Msgs Rx/Tx

Dest. Un

Time Exc

Pararmete

Source Q

Redirect

Echo Req

Echo Rep

Datagram

Datagram

No App.

Datagram

Segments

Segment

Segments

RetransmittedSegs

RST Segs

WAN Trace

Issue 2 - 06/09 EN-69



Profiles Setup Menu

Call Profile Setup

Setup Profiles(Select a Profile)

Call

SIP

WAN

DataCopy

(copy selected Profile)

Rename(rename selected Profile)

Delete(selected Profile)

Select

Edit(selected Profile)

New(create new Profile)

Profile Action

Select Profile

See next pages

Setup


Call

SIP

WAN

Data

See next pages

Call Parameters

Codec Settings

Threshold Setup

Destination

Connect Action

Auto Onhook

Playback File

Auto Answer

Codec (1-5)

Call Duration

Jitter Threshold

Loss Threshold

R-Factor

Delay Threshold

MOS

Call Duration

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Menu Trees

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lish


SIP Profile Setup


Call

SIP

WAN

Data

See next pages

Identity Setup

Outbound Proxy

SIP Proxy

STUN Server

SIP Register Setup

See previous pages

Display Name

Password

VoIP Number

Domain Name

Username

SIP Proxy

Address

Port

Registrar

Address

Port

Expiry

Outbound

Address

Port

STUN Server

Address

Port

Issue 2 - 06/09 EN-71



Data Profile Setup


Call

SIP

WAN

Data

See next pages

Ping

HTTP Download

FTP Upload

Trace Route

FTP Download

See previous pages

Tx Number

% Lost Threshold

Interval

Tx Lost Threshold

Tx Size

Max RTT Threshold

Destination

Password

Pass Rate

Dest Filename

Repetitions

KBytes To Transfer

Server Address

Username

Password

Pass Rate

Filename

Repetitions

Server Address

Username

Filename

Pass Rate

Password

Server Address

Port

Packet Type

Interval

Timeout

Max RTT

Destination

Max Hops

Repetitions

EN-72 126800

Menu Trees

Eng

lish


WAN Profile Setup


Call

SIP

WAN

DataSelected Interface

IP

Interface

See previous pages

Ethernet

Wifi

SSID

Key Type

Encyption Scheme

Use Custom MACAddre

Custom MAC Address

Key

Mode

Min Frame Size

Use Custom MACAddre

Flow Control

Custom MAC Address

Type

VLAN(Ethernet only)

PPP(Ethernet only) ID

Priority

VLAN

TPID

CFI

See next pages

Issue 2 - 06/09 EN-73



WAN Profile Setup continued


Call

SIP

WAN

Data

Selected Interface

IP

Interfac

See previous pages

Password

Service Name

Username

Auto Address

Address Static

Authentication

PPP

VLAN

PPP

Address

Gateway

IP Auto

Subnet

Gateway Auto

Secondary

DND Auto

Primary DNS

EN-74 126800

Menu Trees

Eng

lish


Results Menu

Name

Customer Details

Technician Details

Filters

Results

Save

Manager

Delete All

Export All

Rename(rename selected Result)

Delete(selected Result)

Select

Edit(selected Result)

View(selected Result)

Results ManagerSelect Results

Export(selected Result)

To FTP Server

To USB Disk

Issue 2 - 06/09 EN-75



System Menu

SYSTEM

Software Update

Import Config

Export Config

System Settings

Licence Update

Date

Time

Language

PC Port

Factory Defaults

English

German

Apply

IP Address

Netmask

DHCP Server

Start Adress

Stop Address

Yes

No

From FTP Server

From USB Disk

Reboot

From FTP Server

From USB Disk

To FTP Server

To USB Disk

From FTP Server

From USB Disk

Yes

No

Auto WAN Start

EN-76 126800

Menu Trees

Eng

lish


About Menu

ABOU T

Version Info

Options List

Hardware

Browser

LOC UI

OS

Software

Boot

Model

Serial

ESN

Data Tests

PDF Results

Results Viewer

FTPImport Export

Export Results

XML Results

HTML Results

G726

QOS Stats

PESQ

G729

G723

WIFI

Issue 2 - 06/09 EN-77



EN-78 126800

TrendCommunications

www.trendcomms.com

[email protected]

UK:

Deutschland:France:

India:

+44 (0) 1628 503500

+49 (0) 8932 3009-30+33 01 69 35 54 70

+91 11 25554161

web:

mail:

Trend Communications Ltd.

Lower Cookham Rd.

Maidenhead, Berkshire

SL6 8XY - UK

Whitebrook Park

China: +86 10 8518 3141

A subsidiary of IDEAL INDUSTRIES, INC.

trend unipro voip - ideal industries · trend unipro voip quick reference guide ii 126800...

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