transfer upgrad eligible
DESCRIPTION
AT&TTRANSCRIPT
7/21/2019 Transfer Upgrad Eligible
http://slidepdf.com/reader/full/transfer-upgrad-eligible 1/13
Easily transfer upgrade eligibility online between
two wireless numbers and take advantage of
upgrade discounts.
AT&T Premier Shared Upgrade Automation
© 2014 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.
Release Notes
September 2014
7/21/2019 Transfer Upgrad Eligible
http://slidepdf.com/reader/full/transfer-upgrad-eligible 2/13
Quickly resolve your need to upgrade your device
With Shared Upgrade Automation, you can
transfer the upgrade eligibility of a wirelessnumber on your account to another wireless
number and upgrade immediately in Premier.
Both numbers need to be in the same billing
account. The wireless number that transfers
upgrade eligibility assumes the upgrade
eligibility date, terms and conditions, andfinancial responsibility of the wireless
number that receives the eligibility.
In Premier, you can:
• Easily transfer Shared Upgrade eligibility
in Premier Online Store
• Quickly check Shared Upgrade eligibility
in Premier Online Care
• Conveniently view Shared Upgrade
transactions in Premier eBill
Images provided in this presentation are for illustrative purposes only.
2 © 2014 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.
Note: Shared Upgrade Automation is currently available for
small businesses and Individual Responsibility Users (IRUs).
To enable Shared Upgrade Automation for mid to large-size
businesses, please contact your AT&T representative.
7/21/2019 Transfer Upgrad Eligible
http://slidepdf.com/reader/full/transfer-upgrad-eligible 3/13
© 2014 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.3
Shared Upgrade Automation lets you transfer the upgrade
eligibility of a device on the same billing account to the device
you want to upgrade.
It’s easy to transfer upgrade eligibility in Premier Online Store. If
you’re eligible for Shared Upgrade and have permission to place
Shared Upgrade orders, simply do the following.1. Select the option to use someone else’s upgrade eligibility.
2. Find and select a wireless number on your account that is
currently eligible for an upgrade.
3. Review and complete your upgrade eligibility transfer.
4. Upgrade your device in Premier Online Store using thetransferred eligibility, which may include paying to upgrade or
trading in the device that is upgrade eligible.
Easily transfer Shared Upgrade
eligibility in Premier Online Store
7/21/2019 Transfer Upgrad Eligible
http://slidepdf.com/reader/full/transfer-upgrad-eligible 4/13
Select the option to use someone else’s upgrade eligibility
To keep your number and get a new device using the upgrade eligibility date or
AT&T Next upgrade options of another wireless number on this account, clickTransfer Eligibility.
4 © 2014 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.
New upgrade option forShared Upgrade Automation.
7/21/2019 Transfer Upgrad Eligible
http://slidepdf.com/reader/full/transfer-upgrad-eligible 5/13
Find and select an upgrade-eligible number
You can quickly view a list of five and
up to 25 suggested upgrade-eligiblenumbers, or search for a specific
wireless number.
Once you find the number you want
to transfer, click Select & Continue.
5 © 2014 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.
Quickly view up to
five most eligible
wireless numbers.
Easily search for
an upgrade-
eligible number.
7/21/2019 Transfer Upgrad Eligible
http://slidepdf.com/reader/full/transfer-upgrad-eligible 6/13
Review and complete your upgrade eligibility transfer
To complete the Shared Upgrade
eligibility transfer, verify yourselection and then click Continue.
This takes you to the Phone & Device
Selection page where you can
conveniently upgrade your device
using the transferred eligibility.
Clearly see your new
upgrade eligibility.
6 © 2014 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.
7/21/2019 Transfer Upgrad Eligible
http://slidepdf.com/reader/full/transfer-upgrad-eligible 7/13
© 2014 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.7
From the View Account Information page or the Premier
Homepage, you can quickly check your Shared Upgrade
eligibility status.
• Click View upgrade options to see your current upgrade options.
• Click View Shared Upgrade history to review your Shared
Upgrade transactions.
• Click Select an upgrade-eligible wireless number to begin the
Shared Upgrade process in Premier Online Store.
Note: You’ll see the Select an upgrade-eligible wireless number link if
you’re eligible for Shared Upgrade and have permission to place Shared
Upgrade orders.
Quickly check Shared Upgrade
eligibility in Premier Online Care
7/21/2019 Transfer Upgrad Eligible
http://slidepdf.com/reader/full/transfer-upgrad-eligible 8/13
8 © 2014 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.
In the View Account Information
page or the Premier Homepage,you’ll see the link Select an upgrade-
eligible wireless number if your
device is eligible for Shared Upgrade.
Simply click the link to begin the
Shared Upgrade process. This takes
you to the Upgrade Options page inPremier Online Store.
To find out more about your
Shared Upgrade eligibility, click
View upgrade options and
View Shared Upgrade history.
Clearly see if your device is
eligible for Shared Upgrade
and start the process.
View Account Information page
7/21/2019 Transfer Upgrad Eligible
http://slidepdf.com/reader/full/transfer-upgrad-eligible 9/13
9 © 2014 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.
You’ll see a message in the Upgrade Options overlay
if you’re eligible for Shared Upgrade. Click Continue to begin the Shared Upgrade process in Premier
Online Store.
The Shared Upgrade History page lists all Shared
Upgrade transactions in which your wireless number
either transferred or received upgrade eligibility.
View upgrade options and Shared Upgrade history
Click Continue to
start your Shared
Upgrade process.
Easily view your Shared
Upgrade transactions.
7/21/2019 Transfer Upgrad Eligible
http://slidepdf.com/reader/full/transfer-upgrad-eligible 10/13
10 © 2014 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.
In Manage Product Preferences, administrators can
allow users to perform Shared Upgrades and transferupgrade eligibility between wireless numbers.
If this is not allowed, users can still view their
eligibility for Shared Upgrades.
Allow users to place Shared Upgrade orders
Note: If you do not see this
Purchasing Preference, then
Shared Upgrade may not beenabled for your foundation
account. If you would like this
enabled, please contact your
AT&T representative.
Select this checkbox toallow users to place
Shared Upgrade orders.
7/21/2019 Transfer Upgrad Eligible
http://slidepdf.com/reader/full/transfer-upgrad-eligible 11/13
© 2014 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.11
After you’ve transferred the upgrade eligibility from an
eligible to an ineligible wireless number under the same
billing account, you can easily view transaction details in
the new Shared Upgrade pop-up window.
To open the Shared Upgrade window, click Shared Upgrade
in the Detail Charges section of the View BAN InvoiceSummary page.
Conveniently view Shared Upgrade
transactions in Premier eBill
7/21/2019 Transfer Upgrad Eligible
http://slidepdf.com/reader/full/transfer-upgrad-eligible 12/13
View Shared Upgrade transactions
In Premier eBill, you can conveniently view the Shared Upgrade transaction details that occurred
in your billing account during the selected billing period.
12 © 2014 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.
Quickly see how many
transfers occurred.
Easily view your
transaction details.
7/21/2019 Transfer Upgrad Eligible
http://slidepdf.com/reader/full/transfer-upgrad-eligible 13/13
More information
• You can use a wireless number on an AT&T Next installment plan for a Shared
Upgrade. When you transfer upgrade eligibility from a wireless number that's on
an AT&T Next plan, you'll be prompted during the ordering process to pay off the
device, pay to upgrade the device, and/or trade in the device, depending on what
applies to that number.
•
You can create a list of the wireless numbers in your account that may be eligible forShared Upgrade by running an Upgrade Eligibility report in Premier Online Care.
• Shared Upgrade Automation is currently available for small businesses and
Individual Responsibility Users (IRUs). To enable Shared Upgrade Automation for
mid to large-size businesses, please contact your AT&T representative.
13 © 2014 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.