training series live!: making the most of online leads

11
Cast Your Inter-NET Capture Your Prospect Steve Wunch: Vice President, Learning & Development Landmark Apartment Trust

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Page 1: Training Series Live!: Making the Most of Online Leads

Cast Your Inter-NET – Capture Your Prospect Steve Wunch: Vice President, Learning & Development – Landmark Apartment Trust

Page 2: Training Series Live!: Making the Most of Online Leads

• To hear the presentation:

– Listen using your speakers

– Dial-In

• (646) 307-1720

• Access Code: 802-032-353

• Questions?

– Send them and we’ll cover as many as we can at the end of the webinar

– Follow @ApartmentsBiz

– This session will be recorded for future reference

Housekeeping tips

Page 3: Training Series Live!: Making the Most of Online Leads

Steve Wunch

Vice President, Learning & Development

Presented by

Page 4: Training Series Live!: Making the Most of Online Leads

• HEADLINES

– Grab their attention – make them want to READ what you have to say!

• Get Personal BEFORE You Get To Business

– How relationship building is just as important in the virtual world as it is in the real world

• Don’t BURY the Lead

– Answer EARLY – they’re probably on their Phablet anyway!

What’s in store

Page 5: Training Series Live!: Making the Most of Online Leads

• There’s POWER in Questions!

– A new slant on “Telling Isn’t Selling”

• Chunk It – Don’t Dump It!

– Little Tidbits keep the conversation going!

What’s in store

Page 6: Training Series Live!: Making the Most of Online Leads

Talk In Headlines

Page 7: Training Series Live!: Making the Most of Online Leads

• What does this look like?

• Why does it matter?

• Any best practices out there?

Get Personal Before You Get To Business

Page 9: Training Series Live!: Making the Most of Online Leads

• Telling Isn’t Selling!

– Turn your tells into “Asks”

• GREAT Example for Apts.com Webex.pdf

– Keep It Simple!

• Chunking NOT Dumping

– Little tidbits

– Not all at once

– Have a conversation

There’s POWER in Questions!

Page 10: Training Series Live!: Making the Most of Online Leads

• Questions? Tweet them using #ApartmentsBiz

• Each session will be archived on the Apartments.com Blog

(blog.apartments.com) and at advertise.apartments.com/webinars/

Apartments.com Training Series Live!

Page 11: Training Series Live!: Making the Most of Online Leads

Thank you!