training cat 16-17 allblue - cascade employers association · 2016-11-15 · september 2016 -...

Training Catalog

September 2016 - August 2017

Cascade Employers AssociationUnsurpassed Resources for Great Employers

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Down to earth knowledge and insight in human resource management and leadership development

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A complete range of services for employers –from hiring well, to training for excellenceto meeting your compliance obligations

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2 Register Today! cascadeemployers.com/events

CONTENTS

HR & Team Development 4

Nonprofi t Development 7

Legal Compliance 8

Compensation & Benefi ts 11

Leadership & Supervision 12

Personal/Professional Development 14

Trainer Development 14

Bring these programs on-site.

Most classes deliverablein both English and Spanish.

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Equip your people with powerful training to mitigate risk, navigate employment laws, and engage employees. And Cascade’s training doesn’t stop there. We remain available for guidance once you’re back at your workplace implementing what you’ve learned.

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If you haven’t already joined Cascade Employers Association, doing so could be your best decision of the year. Drive value to the people side of your business. Join today!

About This CatalogThis is your resource for the best of HR management and leadership soft skills. Inside you’ll find detailed descriptions of upcoming training sessions, including dates, times, locations and pricing. Also be sure to browse classes online and look for special programs not listed in this publication.

Registration – It’s easy. Go to cascadeemployers.com/events. Or, simply give us a call at 503.585.4320 and we’ll complete the registration for you. Once you register, we will follow up with confirmation and additional details.

Pricing – Cascade members receive preferred pricing. Both member and standard prices are listed below each session (for example, $125 / $185).

HR Academy Designations – Many classes say “HR Academy” directly under the title. Although these classes are electives within our popular HR Academy certification program, they are also offered as stand-alone training.

PHR/SPHR Recertification and SHRM Credits – Many of these classes qualify as credit toward recertification. Qualified programs are indicated online within the program description. (The use of the HRCI seal is not an endorsement by the HR Certification Institute of the quality of the activity. It means that the activity has met the HR Certification Institute’s criteria to be pre-approved for recertification credit.)

Cancellation Policy – Cancellations received up to five business days prior to a training program are fully refundable, less any credit card processing fees. Cancellations received less than five business days prior to a program, or no-shows, are non-refundable.

Portland 503.224.5219 Salem 503.585.4320 3

September 2016Developing Leadership Skills: 9-Part Certifi cate Series 12Discipline and Documentation 9Employee Handbooks and Supervision Handbooks 9How to Deal with Diffi cult Customers 6HR Academy Certifi cate Series Orientation 5Leadperson Effectiveness 12Performance Management: Finding the Best Approach 6Respect in the Workplace 7Unemployment: The Inside Scoop 10

October 2016Advanced Employment Law - Case Law Update 8Appraising Achievement and Performance Lab 4Basics of Family Leave 8Basics of Supervision 12Developing a Total Compensation Strategy Lab 11Employee Engagement: Beyond Satisfaction 6Employment Law: Minimize Risk and Gain Confi dence 9Leadership Engagement Essentials 16Making Job Descriptions Compliant, Accurate & Meaningful 10Reasonable Suspicion Training 10Strengths-Based Leadership 13Workplace Investigations: Building Trust and Credibility 10

November 20165-Star Customer Service 4Accountability and Delegation 4Advanced Family Leave 8Americans with Disabilities Act 8Be a Better Board Member 7Coaching Employees and Supervisors 4Diffi cult and Crucial Conversations 14Employment Law and HR Risk Management for Supervisors 12HR Peer Roundtable 6Performance Management: Finding the Best Approach 6Recruiting and Attracting Talent 6Wage and Hour Basics 10

December 20162017 Compliance Update 8Creating Stellar Recognition Programs 4Expressing Yourself: Presenting Your Thoughts and Ideas 14Harassment Awareness Training 9HR Compliance Lab 10Leadperson Effectiveness 12

January 2017Attracting, Retaining and Engaging Your Workforce Lab 4Basics of Supervision 12Diffi cult and Crucial Conversations 14Email Communication: Best Practices 14Mastering the Art of Interviewing 6Nonprofi t Mission, Vision and Values Lab 7Resiliency for Navigating Workplace Stressors & Change 14Teamwork and Interpersonal Communication 7Train the Trainer 14

February 2017Discipline and Documentation 9Employee Handbooks and Supervision Handbooks 9Employment Law and HR Risk Management for Supervisors 12Employment Law: Minimize Risk and Gain Confi dence 9HR Academy Certifi cate Series Orientation 5Leadperson Effectiveness 12Performance Management: Finding the Best Approach 6Reasonable Suspicion Training 10Taking Your 401(k) Plan From Average to Great! 11

March 20175-Star Customer Service 4Accountability and Delegation 4Appraising Achievement and Performance Lab 4Basics of Family Leave 8Coaching Employees and Supervisors 4Diffi cult and Crucial Conversations 14Leadership Engagement Essentials 16 Making Job Descriptions Compliant, Accurate & Meaningful 10Unemployment: The Inside Scoop 10Workplace Investigations: Building Trust and Credibility 10

April 2017Advanced Employment Law - Case Law Update 8Advanced Family Leave 8Americans with Disabilities Act 8Employee Engagement: Beyond Satisfaction 6Recruiting and Attracting Talent 6Respect in the Workplace 7Strengths-Based Leadership 13Wage and Hour Basics 10

May 2017Basics of Supervision 12 Be a Better Board Member 7Creating Stellar Recognition Programs 4Developing a Total Compensation Strategy Lab 11Mastering the Art of Interviewing 6Maximizing Your 401(k) Plan Design 11

June 2017Attracting, Retaining and Engaging Your Workforce Lab 4Employment Law and HR Risk Management for Supervisors 12HR Compliance Lab 10 HR Peer Roundtable 6Leadership Engagement Essentials 16 Leadperson Effectiveness 12

July 2017Basics of Supervision 12 Diffi cult and Crucial Conversations 14Harassment Awareness Training 9 Reasonable Suspicion Training 10 Resiliency in the Nonprofi t World 7

August 20175-Star Customer Service 4Expressing Yourself: Presenting Your Thoughts and Ideas 14Performance Management: Finding the Best Approach 6Resiliency for Navigating Workplace Stressors & Change 14Teamwork and Interpersonal Communication 7Train the Trainer 14


HR & Team Development5-Star Customer Service

Skill-building for employees, supervisors and managers.

Time for a customer service tune-up? This workshop provides skills for developing the service mindset and behaviors that cement loyalty with your internal and external customers. Learn the core skills and attitudes every individual should have, regardless of your industry or position within the organization.

Modules include: Dealing with Difficult Customers; Connecting with Customers; Repairing Customer Relationships; and, Creating Great Customer Service Externally and Internally.

Participants receive a Customer Service Star Certificate.

This class is easily customized for specific industries, and can be brought to your worksite.

Nov 16 (Salem), 8:30-4:30Mar 22 (Eugene), 8:30-4:30Aug 17 (Salem), 8:30-4:30 $215 / $325

Accountability and DelegationHR Academy #201The skills of building a culture of trust are vital to promote clear accountability, powerful engagement and natural delegation. Learn the core components of an effective accountability strategy so that all participants understand the path to clear agreements, and explore trust-building approaches to employee engagement. This fun and interactive class challenges all of us to empower our teammates.

Nov 8 (Portland), 8:30-12:00Mar 28 (Salem), 8:30-12:00 $125 / $185

Appraising Achievement and Performance Lab HR Academy #212Have you found an approach to performance appraisal that fits well with your work culture? In this lab, we’ll look at several approaches, the advantages/disadvantages of each, and ways to engage your supervisors and managers in this much-maligned process. Leverage strengths-based leadership to improve employee engagement and review best practices and keys to establishing a foundation for improved performance discussions.

Oct 19 (Portland), 8:30-10:30Mar 8 (Salem), 8:30-10:30 $95 / $155

Attracting, Retaining and Engaging Your Workforce LabHR Academy #214Can you predict the engagement level of an applicant before you even make an offer? The accuracy of your prediction has a lot to do with your organization’s leadership. This interactive session puts the theories of strengths-based leadership and employee engagement into action with the goal of equipping you and your team to better attract, retain and engage your workforce while demonstrating a positive impact on the bottom line.

Jan 12 (Salem), 8:30-10:30Jun 6 (Salem), 8:30-10:30 $95 / $155

Coaching Employees and SupervisorsHR Academy #109Bringing out the best in others isn’t always easy. Learn proven techniques for guiding and motivating employees and supervisors toward taking increased responsibility and sensible risks while reaching higher levels of performance. Key learning points include active listening to encourage better teamwork, dealing with negativity, and coaching to spur taking initiative.

Nov 29 (Portland), 8:30-12:00Mar 30 (Salem), 8:30-12:00 $125 / $185

Creating Stellar Recognition ProgramsHR Academy #205Giving positive recognition is both a skill and an art, but most of all it is a commitment. Explore the do’s and don’ts of praise and showing appreciation by sharing best experiences with spontaneous and organized recognition, learning what the research says about how often recognition is needed and what impact it has, and reviewing the top ten creative ways Oregon organizations recognize good work.

Dec 7 (Portland), 8:30-12:00May 16 (Salem), 8:30-12:00 $125 / $185

Portland 503.224.5219 Salem 503.585.4320 5

HR AcademyA Certifi cate Program for Human Resource Professionals

Develop your skills, knowledge and abilities in the fundamental tenets of HR and the more advanced niche areas of this important management function. Graduates of the Academy gain more confi dence in their abilities, perform their jobs at a higher level and are simply happier at work.

Academy Orientation

Begin the program with a half-day orientation session, leaving with an assessment of your organization’s HR programs, a professional development plan, and recommendations on your electives.

Then, Choose Your Track

100 Level – HR Fundamentals: Perfect for those newer to HR, or those seeking to expand their general HR knowledge. Includes six half-day elective courses.

200 Level – HR Professional: Designed for the more experienced HR professional, this track assumes you have a solid understanding of the fundamentals and are seeking more specialized knowledge. Includes fi ve half-day elective courses and putting your knowledge to the test in two hands-on, highly interactive labs.

100 Level: HR Fundamentals 200 Level: HR Professional

Elective Courses Six half-day electives required for certifi cation

Elective CoursesFive half-day electives and two, two-hour labs

required for certifi cation

101: Employment Law: Minimize Risk and Gain Confi dence 102: Basics of Family Leave 103: Wage and Hour Basics 104: Discipline and Documentation 105: Making Job Descriptions Compliant, Accurate and

Meaningful 106: Performance Management: Finding the Best

Approach for Your Workforce 107: Mastering the Art of Interviewing 108: Recruiting and Attracting Talent109: Coaching Employees and Supervisors 110: Employee Handbooks and Supervision Handbooks 111: HR Peer Roundtable

201: Accountability and Delegation 202: Advanced Family Leave 203: Advanced Employment Law: Case Law Update 204: Americans with Disabilities Act: Doing the

Right Thing the Right Way 205: Creating Stellar Recognition Programs 206: HR Peer Roundtable207: Workplace Investigations: Building Trust and Credibility 208: Diffi cult and Crucial Conversations: Keys to Improving

Workplace Communication 209: Strengths-Based Leadership 210: Employee Engagement: Beyond Satisfaction

Labs: 211: HR Compliance212: Appraising Achievement and Performance213: Developing a Total Compensation Strategy214: Attracting, Retaining and Engaging Your Workforce

Tuition: Member Price – $650 for completion of either track in the HR Academy Standard Price – $975 for completion of either track in the HR Academy

Get started toward your certifi cation by registering for the HR Academy Certifi cate Program in Portland on September 20 or in Salem on February 7.


Employee Engagement: Beyond SatisfactionHR Academy #210It’s no secret that there is a direct link between the performance of an organization, customer satisfaction and loyalty, and the engagement of employees. While the main drivers of employee engagement don’t change much over time, how they rank in order of importance does. We will cover current trends and drivers of engagement, deciding if and how to engage the disengaged, how to keep the engaged, steps to build engagement at any role or level and the one factor that matters more than anything else.

Oct 25 (Portland), 1:00-4:30Apr 18 (Salem), 1:00-4:30 $125 / $185

How to Deal with Difficult Customers

91 percent of unhappy customers will not willingly do business with you again. Yet, at the same time, studies reveal that some of the most loyal customers are those whose concerns have been addressed quickly and in a positive way. In this workshop, learn how to meet high expectations, navigate breakdowns in service, diffuse the customer’s negative feelings and regain his or her trust and satisfaction. In addition, participants will develop skills managing their own reactions to difficult situations.

Sept 22 (Salem), 8:30-12:00 $125 / $185

HR Peer RoundtableHR Academy #111 or #206Having opportunities to talk with and learn from your peers about the most critical and challenging issues facing HR is quite important to your personal and professional development. In this session, discuss specific challenges, trends, compliance concerns, etc. with peers and leave with customized training materials, tools and resources.

Nov 10 (Portland), 8:30-12:00June 8 (Salem), 8:30-12:00 $125 / $185

Mastering the Art of InterviewingHR Academy #107This interactive session will challenge the traditional approach to interviewing and focus on strengths, value alignment and engagement to help you learn how to make better hires simply with the questions you ask in an interview. Gain a whole new perspective on interviewing and understand how to develop questions that give you much deeper insight about what motivates and inspires each candidate as well as making sure they can actually do what they say they can do.

Jan 5 (Salem), 8:30-12:00May 23 (Salem), 8:30-12:00 $125 / $185

Performance Management: Finding the Best Approach for Your WorkforceHR Academy #106Most workplaces struggle to find the most effective approach to define, measure and reward great performance. Take the lead on improving your Performance Systems. Discuss your workplace culture and natural resistance to full engagement in the performance management process, learn how to position yourself to lead and support your employee’s work development journey, and greatly improve the quality of performance conversations.

Sept 27 (Portland), 8:30-12:00Nov 22 (Eugene), 8:30-12:00Feb 14 (Salem), 8:30-12:00Aug 15 (Salem), 8:30-12:00 $125 / $185

Recruiting and Attracting TalentHR Academy #108With increasing competition for attracting and retaining top talent, making great hiring decisions is no easy task. Candidates are looking in different places and in different ways. Candidate needs and expectations are different than they were in years past. This session will give you practical guidance, insight and tools to help you better attract the talent your organization needs.

Nov 3 (Portland), 8:30-12:00Apr 11 (Salem), 8:30-12:00 $125 / $185

HR & Team Development (cont.)

Have Us Bring the Training to You!

The majority of Cascade's public programs are available for training at your facility, customized

in both content and process.

Portland 503.224.5219 Salem 503.585.4320 7

Respect in the Workplace

Disrespectful behavior is more common in the workplace than harassment and can be just as destructive. This session shifts away from the law and focuses on behaviors all organizations should expect from every employee: Respect, Regard, and Courtesy. Topics include identifying behaviors that demonstrate respect and those that destroy it; minimizing workplace bullying; understanding and appreciating differences; daily actions anyone can take to build a respectful workplace; and, basic principles of communication.

Sept 1 (Salem), 8:30-10:00Apr 20 (Portland), 8:30-10:00 $95 / $155

Teamwork and Interpersonal Communication

This interactive one-day workshop explores the essential ingredients for team formation and continued success. Using assessments and exercises, participants will better understand what they can do to improve their team’s dynamic and learn the essential interpersonal skills to accelerate the process. Topics include: trust, conflict, buy-in, accountability, and results.

Jan 25 (Salem), 8:30-12:00Aug 8 (Salem), 8:30-12:00

$125 / $185

Growing Your Nonprofi tBe a Better Board Member: Identifying and Avoiding Common Board Mistakes

Getting lost in the weeds, unhealthy board/Executive Director dynamics, unmotivated board members, us-versus-them thinking between staff and boards, insufficient onboarding and succession planning: these are some of the most common organizational development challenges facing nonprofits. Understanding the role of the board can make the difference between entropy and excellence. Discover best practices, evaluate your own performance, and identify how you can improve your board leadership capabilities.

Nov 30 (Salem), 8:30-12:00May 18 (Salem), 8:30-12:00 $125 / $185

Nonprofit Mission, Vision & Values Lab

When was the last time you took a look at your organization’s mission, vision and values? Are they still at the center of the work your organization is doing? Does your staff know them by heart? Assess the strengths of your current mission, vision and values statements, identify areas for improvement, and find ways to better incorporate them into your organization's culture.

Jan 10 (Salem), 8:30-12:00 $125 / $185

Resiliency in the Nonprofit World

Any modern workplace must traverse an ever-changing environment with increasing speed, but nonprofits, particularly those in direct service, have to navigate the stress of change with less resources (and more restrictions) than their for-profit counterparts. How resilient your staff is can have a direct effect on workplace morale, engagement and employee retention, and therefore directly affect your bottom line. Learn basic, intermediate and advanced resiliency skills and come up with your own resiliency action plan to better navigate the unique challenges you face at work.

July 19 (Salem), 8:30-12:00 $125 / $185


Legal Compliance

Advanced Employment Law – Case Law UpdateHR Academy #203It can be hard to keep up with the rapid changes in employment laws. This class focuses on the most current employment case law that could impact your workplace and how you proceed in difficult employee situations, including guidance and tools to help manage risk. The cases we will explore involve a variety of topics including harassment, discrimination, retaliation, family leave, ADA, and wage and hour.


Advanced Family LeaveHR Academy #202Managing employee leaves is one of the more challenging compliance topics. Because it's so tedious, effective management requires more than just the basics. This hands-on session is designed to break down the most common problems you are likely to face administering leave, including a review of small statutory details that have a big impact, strategies to minimize and deal with common problems, and the most common mistakes.


Americans with Disabilities Act: Doing the Right Thing the Right WayHR Academy #204The Americans with Disabilities Act and state disability laws prohibit employers from discriminating against individuals with disabilities and require employers to offer reasonable accommodations. Recent amendments to the ADA have changed how employers need to approach situations in which an employee links a physical or mental impairment to their performance. We will interpret key provisions, review recent case law, work through case studies and provide you with tools and guidance to manage ADA situations.


2017 Compliance UpdateIn 2016, the onslaught of new employment laws, rules, regulations and court decisions at both the state and federal level has been overwhelming. We know maintaining compliance is not an easy task, especially when it seems like there is something new every day. We’re here to help break it all down into something easy to understand and practically apply in your workplace.

We will cover the latest in: FLSA/exempt and non-exempt/overtime rules; Oregon’s new minimum wage rules; statewide sick leave; paystub notifications; joint employer liability; OSHA injury tracking rule; new posting requirements; new equal pay reporting; EEO-1 reporting; OFLA and FMLA changes; ban the box ordinances; important employment law court decisions; and much more!

We’ll make sure you have the knowledge and tools you need to help you meet your employment compliance obligations.

Attend this must-have Annual Update session to help you navigate the maze of changes ahead.

Dec 1 (Portland), 8:30-10:30Dec 8 (Springfield), 9:00-11:00

$95 / $155

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Companies who offer voluntary legal and identity theft benefits from LegalShield have an opportunity to reduce employee stress and time away from work. Not only are workers with voluntary legal benefits less likely to miss work to deal with legal issues, they also have a better peace of mind and are less distracted while at work.

Offer LegalShield today and help youremployees worry less and live more.

To contact an Independent Associate:Sue B Martines541-990-9689suebmartines@gmail.comsuebmartines.legalshieldassociate.com

2 out of 3working Americans missed work

to deal with legal issues last year.

Portland 503.224.5219 Salem 503.585.4320 9

Basics of Family LeaveHR Academy #102Understanding the rules and dynamics between different leave laws and your organization’s policies and practices is the key to managing risk associated with leaves of absence. This session is designed to provide a basic understanding of the many leave laws that affect your workplace, including statutory requirements for OFLA, FMLA, ADA, Workers’ Compensation, and other applicable leaves, seven steps to administer leave, and how to deal with common leave issues.


Discipline and DocumentationHR Academy #104Documentation can either save or bury you. It’s not enough to just write something down. What’s written down must be timely, accurate, factual, clear, and concise. Just as important are the processes leading up to it. Build confidence and manage risk when it comes to effective discipline and documentation. Key learning points include: steps in positive and effective discipline; what, when, why and how to document effectively; and, do's and don'ts of discipline and documentation.

Sept 27 (Portland), 1:00-4:30Feb 14 (Salem), 1:00-4:30 $125 / $185

Employee Handbooks & Supervision HandbooksHR Academy #110Promote consistency in human resource administration and help reduce and respond to employee-initiated legal actions. This workshop will provide you the basics for developing, administering, and communicating organization policy. Key learning points include: crafting a company-specific document reflecting company standards; ensuring employee and management “buy-in”; common legal pitfalls; and, employee supervision handbooks for consistent policy administration.

Sept 28 (Portland), 8:30-12:00Feb 28 (Salem), 8:30-12:00 $125 / $185

Employment Law: Minimize Risk and Gain ConfidenceHR Academy #101Prevent problems before they arise, minimize financial loss and gain the confidence you need to know you are doing the right things for the right reasons. Key learning points include: understanding of current state and federal employment laws, rules, regulations and recent cases; how to apply employment laws, rules, regulations to any situation; and, avoiding common mistakes.

Oct 12 (Portland), 8:30-12:00Feb 21 (Salem), 8:30-12:00 $125 / $185

Harassment Awareness Training

Increasing awareness of workplace harassment is one of the most important steps employers can take to reduce associated risk and ensure employees have a respectful work environment. Key learning points include: elements of workplace harassment; importance of day-to-day conduct and perceptions; and, reporting claims of harassment. Additional learning points for supervisors include: gathering information and conducting investigations; responsibilities as supervisors; and, liabilities associated with complaints.

Basic: Dec 6 (Portland), 9:00-11:00 July 18 (Salem), 9:00-11:00 $95 / $155

Supervisors: Dec 6 (Portland), 9:00-12:00July 18 (Salem), 9:00-12:00 $125 / $185

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Legal Compliance (cont.)HR Compliance LabHR Academy #211In this hands-on and highly interactive session, participants will be presented with a case study and asked to resolve a complex and challenging compliance related problem(s). Participants will be provided a variety of resources, tools and information to create a realistic experience. Our team will provide guidance and support as you put your HR compliance knowledge to the test.

Dec 13 (Portland), 8:30-10:30June 1 (Salem), 8:30-10:30 $95 / $155

Making Job Descriptions Compliant, Accurate and MeaningfulHR Academy #105Job Descriptions are one of the foundations of success for any position within an organization - from the hiring process to performance management to minimizing legal risk. Key learning points include elements of an effective job description, how to draft clear, concise and accurate job descriptions, and practical and legal reasons for job descriptions.


Reasonable Suspicion Training

All supervisors and managers need to know how to recognize the signs and symptoms of and effectively respond to drug and alcohol use. Key learning points include: elements of reasonable suspicion; observing signs and symptoms of drug and alcohol use and abuse; how to document, approach employees and arrange for reasonable suspicion tests; avoiding the most common mistakes; and, how the legalization of marijuana at the state level affects your workplace.

Oct 5 (Salem), 9:00-11:00Feb 9 (Portland), 9:00-11:00July 20 (Eugene), 9:00-11:00 $95 / $155

Unemployment: The Inside Scoop

The unemployment benefits process is complex, and there aren’t a lot of good resources out there to help you understand it. Attend this presentation aimed at simplifying the law and giving you special insider tips to help you understand how unemployment benefits work. Our presenter, Ryan Orr, was an administrative law judge handling unemployment hearings for several years and is looking forward to demystifying the process for you.

Sept 15 (Salem), 8:30-10:30Mar 15 (Happy Valley), 8:30-10:30 $95 / $155

Wage and Hour BasicsHR Academy #103Keep your workplace compliant by learning about the most current wage and hour laws. Without a proper understanding of those laws and their exceptions, compliance can be a challenge. Key learning points include: federal and state regulations; travel time; exempt vs. non-exempt; overtime vs. “comp” time; rest and meal periods; deductions; final paychecks; recordkeeping; and, penalties.


Workplace Investigations: Building Trust and CredibilityHR Academy #207Learn how to uncover and legally address the issues underlying employee concerns while building trust and credibility in the process. Key learning points include: elements of an objective, confidential, and complete investigation; weighing the evidence and making a reasonable decision; and, administering appropriate discipline and following up.


Portland 503.224.5219 Salem 503.585.4320 11

Compensation & BenefitsDeveloping a Total Compensation Strategy LabHR Academy #213In a post-recession labor market focused not only on base pay, but on total compensation, employers are challenged with how to use their total compensation package to attract and retain top talent. In this hands-on session, learn the basics of total compensation development, design and strategy and work through various scenarios designed to help you better assess and develop a total compensation strategy for your organization.

Oct 26 (Portland), 8:30-10:30May 2 (Salem), 8:30-10:30 $95 / $155

Maximizing Your 401(k) Plan Design

How long has it been since you have reviewed the design of your 401(k) or 403(b) plan? Do you know what your options are or what choices you can make to setup your plan to meet your goals? This workshop will help give you the tools you need to make the right choices when designing or reviewing the design of your organization’s plan. Come join us as we talk about trends and best practices.

May 17 (Salem), 9:00-11:00 $95 / $155

Taking Your 401(k) Plan From Average to Great!

Are you frustrated by the rising costs of your retirement plan or, worse, are you unsure what you are even paying your 401(k) provider? Are there hidden costs? Are you saddled with investment decisions that leave you feeling vulnerable? Are your employees unprepared for retirement or lack the knowledge needed to make good savings and investment decisions? This workshop will tackle four key areas in moving your 401(k) plan from Average to Great.

Feb 8 (Salem), 9:00-11:00 $95 / $155

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To learn more:Contact us at: 503-585-4320 or email: [email protected]

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Leadership & SupervisionDeveloping Leadership Skills: 9-Part Certificate Series

The values, language and skills in Dynamic Leadership provide an enterprise-wide approach for aligning the power of people and knowledge with your organization’s strategic goals.

With the rarest of exceptions, leaders are truly made, not born. The following sessions, which may also be taken as individual workshops, deliver high-performance strategies for personal leadership that keep employees on track and moving in the right direction.

Developing Leadership Skills Session Options:

Foundations of Leadership: Define what is common to leadership roles regardless of the individual's specific assignment or position in the organization.

The Basic Principles of a Collaborative Workplace: Put the organization’s shared values into practice to develop a strong network of relationships at every level.

Coaching - Bring Out the Best in Others: Recognize daily opportunities to coach co-workers and acquire the coaching skills to bring out the best in everyone.

Business Communication: Learn techniques for planning, organizing, and delivering results-oriented messages in situations ranging from informal discussions to formal presentations.

Giving Recognition: Learn to acknowledge efforts and results in meaningful and appropriate ways. Recognition is a powerful tool to build better working relationships and to encourage others.

Managing Your Priorities / Business Planning: Deal with complex interpersonal interactions, build strong work relationships, and increase overall productivity, even when changing priorities are a daily reality.

Personal Strategies for Navigating Change: Explore skills to help deal effectively with change, both individually and interpersonally.

Moving From Conflict to Collaboration: Acquire the skills to turn conflicts into opportunities to achieve positive, productive results.

Addressing Poor Performance: Model and practice ways to get an individual’s performance back on track and build motivation for continual improvement.

Sept 14, 21 & 28; Oct 5, 12, 19 & 26; Nov 2 & 9 (Portland), 7:30-9:30 Series Pricing $665 / $1015

Individual Session Pricing: $95 / $145

Basics of Supervision

Every lead, supervisor, and manager should have The Basics. Build insight and strength in leadership skills: the supervisor’s role - its importance and obligations; motivation and improving performance; communication and conflict resolution; goal setting; and, giving positive and critical feedback. Also develop a professional approach to employment relations: basics of employment relations law; developing performance standards; and, discipline and documentation. Each participant receives a personalized certificate.

Oct 27 & 28 (Eugene), 8:30-4:30Jan 17 & 18 (Salem), 8:30-4:30May 10 & 11 (Portland), 8:30-4:30July 11 & 12 (Salem), 8:30-4:30 $365 / $545

Employment Law and HR Risk Managementfor Supervisors

Educating supervisors about the most common employment and HR related issues they may face day-to-day is one of the best ways any employer can manage employment risk. Armed with this knowledge your supervisors can help prevent problems before they arise, minimize financial loss, improve employee relations, and save your HR team some time. This session will give your supervisors just enough information so they know how to identify the most common issues, how to respond when a problem comes up and what needs to go to HR and when.

Nov 17 (Portland), 8:30-12:00Feb 2 (Eugene), 8:30-12:00June 27 (Salem), 8:30-12:00 $125 / $185

Leadperson Effectiveness

Being a lead demands you strike a difficult balance between being a worker and being a supervisor. Explore how to avoid the minefields on the path to: making the switch from co-worker to leadperson; clarifying your leadership role; understanding other people and motivation; dealing with negativity in yourself and others; building teams and collaborating with other teams; goal-setting and recognition; and, coaching and training for better performance.

Sept 7 (Salem), 8:30-4:30Dec 21 (Portland), 8:30-4:30Feb 22 (Springfield), 8:30-4:30June 14 (Salem), 8:30-4:30 $215 / $325

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Leadership Engagement Essentials

Become the engaged leader your organization needs.

Members receive one annual registration at no charge!

See Back Cover for Details

Strengths-Based LeadershipHR Academy #209Workplace research demonstrates the positive impact of incorporating techniques for identifying and leveraging employee strengths. In our strength zone we learn more quickly, perform more efficiently and effectively and are more motivated, focused and confident. This workshop will provide leaders at all levels of your organization an opportunity to assess their own strengths and develop skills to promote strengths in others.


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Access care from your home, office, or on the road via phone or videoconference

Get prescriptions for medications when appropriate

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For more information, contact: Jack Lawlor - 1-484-875-3085


Personal/Professional DevelopmentDifficult and Crucial Conversations: Keys to Improving Workplace CommunicationHR Academy #208“We need to communicate better” is a common complaint in many workplaces. Sometimes it is difficult to put into words where the gap is between the way we want things to be and the way things really are. There are many critical behaviors that lead to improved communication. We will explore scripting difficult and big-time conversations, your conflict style and skill building to develop alternative approaches, teaching skills for improved workplace conversation, and moving from conflict to collaboration.

Nov 8 (Portland), 1:00-4:30Jan 11 (Salem), 8:30-12:00Mar 28 (Salem), 1:00-4:30July 25 (Springfield), 8:30-12:00 $125 / $185

Email Communication: Best Practices

Many of us manage up to 100 emails each day. Like so many things in our lives, technology may have surpassed our skill set. Come join us for a practical, hands-on workshop exploring the good, bad and ugly of email. Expect to gain practical tips on how to improve your communication practices and communicate more effectively and efficiently.

Jan 31 (Salem), 8:30-12:00 $125 / $185

Expressing Yourself: Presenting Your Thoughts and Ideas

In this interactive class, explore the three key considerations we all must make when expressing ourselves. These skills are critical whether you are addressing your team members at a meeting or simply discussing some ideas with a coworker. Participants will practice skills and take away a proven outline for planning, organizing and delivering results-oriented messages. We will review specific techniques for overcoming anxiety associated with public speaking and dealing effectively with peers and authority figures.

Dec 14 (Salem), 8:30-12:00Aug 9 (Springfield), 8:30-12:00 $125 / $185

Resiliency for Navigating Workplace Stressors & Change

Some people are defeated by problems, obstacles and setbacks, while others gain strength from them. Some manage stress and some let stress manage them. Investing in resiliency skills learning can offset the detrimental effects of job-related stress, such as loss of productivity, burnout and turnover. In this workshop, you'll have an opportunity to assess your own resilience quotient and create a personal improvement plan. Discuss practical ways to create improved resilience behavior at work and coach others to do so as well.

Jan 19 (Salem), 8:30-12:00Aug 10 (Salem), 8:30-12:00 $125 / $185

Trainer DevelopmentTrain the Trainer

Most workplaces have employees who are given the responsibility of passing specific information to the rest of the workgroup. It might be safety, some procedure or technique, or even important “tribal knowledge” critical to the success of your business. These trainings often lack consistency, structure or measureable learning outcomes. Some of us become reluctant trainers. Fear not! Join us for a dynamic hands-on learning experience that will sharpen your skills and spice up your training.

Jan 24 (Eugene), 8:30-4:30Aug 16 (Salem), 8:30-4:30 $215 / $325

Portland 503.224.5219 Salem 503.585.4320 15

4068 Hudson Avenue N.E.Salem, Oregon 97301

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Leadership Engagement EssentialsBecome the engaged leader your organization needs.

Engaged leaders are the key drivers of initiatives that ensure the “people programs” in a company support and contribute to the mission and strategic objectives of the organization. In this two-day program you will learn the essential strategies and areas of knowledge that promote consistent leadership practices and superior organization performance. Learn to:

Build employee engagement Foster a strengths-based culture Manage change and transitions Master difficult and crucial conversations Strategically manage risk Create a performance culture Stay up-to-date on the latest leadership trends

The outcomes? Better productivity, increased morale, greater profitability, and overall improved organization performance.

Oct 6 & 7 (Portland), 8:30-4:30 Mar 2 & 3 (Salem), 8:30-4:30 Jun 22 & 23 (Eugene), 9:00-5:00 $195* / $395

cascadeemployers.com

* Members receive one annual registration at no charge!

training cat 16-17 allblue - cascade employers association · 2016-11-15 · september 2016 -...

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