trading, sharing and exchange
DESCRIPTION
This is a service design about the trading, sharing and exchange for my project sustainable vacation studio 5 in RMIT.TRANSCRIPT
Harbour
Problem StatementEveryone needs vacation to relax themselves from pressure of life and the competition of the society , however, there are still people who can!t afford the vacation.
ObjectiveTo encourage the sharing and exchange culture between the stake-holder and the personaTo encourage the social networking
The mutual benefit of exchange and sharing
Improving yourself by learning from others -
val (Cross culture)
others
Traveling less, whether by car, airplane
or boat, reduces fuel consumption and
decreases greenhouse gas emissions
that contribute to global warming.
http://www.theage.com.au/news/national/ballarat-train-
exceeds-fastest-time/2006/09/04/1157222039708.html
Sustainable vacation
http://www.greenyour.com/transportation/travel/vacation/tips/take-a-susta
inable-vacation?subject=791&category=9482
You are heading to the Colac Otway (Apollo Bay) and supporting the
local business and cultures :
website about the trading system, sign up as the visitors and contact the
stakeholders directly. Give the inquiries and ask what they need from the
your place
public transport and pick up by the stakeholders in the station while they
deliver the food at specific time
or camping in the farmer!s land (depending of what they offer); learn
about the energy and water preservation; cook and eat with local organic
ingredients. Be generous and live in harmony
other natural in Apollo Bay
the local hand made items and avoid items made from protected animals
or
food, items, events, etc
Website --> Messages --> Train --> pick up --> stay and work --> home
Intervention
STAKEHOLDER MAP
INTERNAL
EXTERNAL
Apollo BayLocal Community
Businessman
FamiliesFriends
CouncilFarmer
Retail TraderShop Owner
Supermarket
Information Centre
Restaurant Owner Accomodation/ Hotel Owner
Visitor
Environment Interest Group
Land Care
Tourist Sharing, trading and exchange Farmer
Website
Website
The service provider will keep in touch with the visitors through the website and the feedback
They will share their experiences in the feedback box and they can give any feedback whether it is positive or negative
They will share what is their valuable expriences and vacation, what is the bene!t of sharing and exchange culture and they will have an extra friends that become one part of their memory in their lifeWWOOF (World Wide Opportunities on Organic Farm
VolunTourism
Website Discussing Con!rmation
Working
Vacation Home
Staying Meeting Up
They will talk about sharing, exchange and trading about the service and how to be the fair trade between each other.
The expectation of this service is increase the social networking by trading the ability within each other, sharing by helping and ful!ll the needs.
The customers will have a farming experiences based in Apollo Bay. The customers also will learn about culture and organic farming knowledge. Moreover, customer will have the social experiences with the local community.
Satis!ed because they will have a valuable experiences that they never experiences before
USER SCENARIO
UNSKILL ACC LOCAL FARMER
UNSKILL ACC
COUNCIL
LOCAL
COUNCIL
FARMER
COUNCIL
LOCAL FARMER
COUNCIL
SERVICE
POST-SERVICE
REGISTRATION
CONTACT
CONFIRMATION
BOOKING SHARING, TRADING AND EXCHANGEPROVIDING
FEEDBACK
COUNCIL LOCALACC FARMERUNSKILL
A middle organization in this ser-vice to make a fair tradeProviding the service and collect the tax each year from the AB community
Providing a service to AB commu-nity to fulfill needsReceiving a service (accommodation) as a reward to reduce the vacation costReceiving $ from service
Providing a service to the AB community in the organic farmReceiving a service (accommodation) as a reward to reduce the vacation costReceiving an experiences fro the valuable services
Receiving a service (help) from the visitorsIncrease social networking from the serviceProviding a service (accommodation) to reward the visitors
SERVICE TO REDUCE MONEY EXCHANGE ISSUE
THE SERVICE PROVIDE THE SERVICE
SERVICE PROPOSAL
SKILL & UNSKILLED
Business AdvisorSpecialist DoctorTax AgentReal Estate or Construction (Land Use)Physician!s Office/ PrivateElectricians e PracticeToolmakersConstruction project ManagerAccountant (general)Taxation accountantActuaryLand economistSurveyorUrban and regional plannerQuantity surveyorEngineer
Waiter/ waitressReceptionistGardenerCabinet maker/ carpenterSecurity GuardClerkCleaning workerHousekeeperLaborLawn Care/ TechnicianMentor/ Life skills coachMassage therapist
SKILL/ PROFESSION UNSKILLED
RESEARCH
USER JOURNEY
BUSINESS MAN
DOCTOR
LOCAL
ACC
COUNCIL
LOCAL
FARMER
UNSKILL
9.00
working
vacation/ freemeeting/ sharing/ exchange
departing
arriving
home
1
2
2nd DAY (monday) 3rd DAY (tuesday) 4th DAY (wednesday) 5th DAY (thursday)12.00
7th DAY (saturday)15.00
6th DAY (friday)18.00 21.00
1st DAY (sunday)12.009.00 15.00 18.00 21.00 12.009.00 15.00 18.00 21.00 12.009.00 15.00 18.00 21.00 12.009.00 15.00 18.00 21.00 12.009.00 15.00 18.00 21.00 12.009.00 15.00 18.00 21.00
A WEEK
A DAY
DOCTOR
LOCAL
ACC
LOCAL
FARMER
UNSKILL
12.00 13.00 14.0011.0010.009.00 15.00 16.00 19.0017.00 18.00 21.0020.00
Leo is accountant working in the big company in Gee-long. He is 54 years old and married.
Louis is doctor working in the government hospi-tal in Melbourne. He is 55 years old and married with two kids.
Sabrina is waitress working in the Chinatown restau-rant in Melbourne. She is 19 years old and single.
UNSKILLAnna is working as a baby-sitting in St. Kilda. She is 30 years old and single mother with two kids.
LUNCH DINNERWorking and communicate with the locals
Working and communicate with the locals
Working and communicate with the locals
Working and communicate with the locals
Farmer who own a fruit garden
Western restaurant owner
Accommodation owner
Working
Working
Working
LUNCH
LUNCH
LUNCH
LUNCH
LUNCH
LUNCH
Working
Working
Working
DINNER
DINNER
DINNER
DINNER
DINNER
DINNER
Vacation
Vacation
Vacation
Vacation
Vacation
Vacation
Vacation
Vacation
Vacation
Vacation
Vacation
USER JOURNEY
SKILLNETWORKING SYSTEM
COUNCIL
1
2
3
4
5
6
1. Skill visitors contact the council2. The council confirm to the local3. The local confirms and agrees4. The council makes a booking for accommodation5. The accommodation is ready for the visitor
Sharing, trading and exchange
NETWORKING SYSTEMUNSKILLED
1
2
3
4
5
6
1. Unskilled visitors contact the council2. The council confirm to the farmer3. The farmer confirms and agrees4. The council makes a booking for accommodation5. The accommodation is ready for the visitor
Sharing, trading and exchange
COUNCIL
LOCAL
ACC
COUNCIL
LOCAL
FARMER
UNSKILL
Skill
Unskilled
Accommodation Owner
Restaurant Owner
SERVICE BLUE PRINTREGISTRATION CONTACTWEBSITE ACCOMMODATIONBOOKINGAGREEMENT WEBSITESERVICECONFIRMATION
PRE - SERVICE SERVICE PERIOD POST - SERVICE
LINE OF INTERACTION
INTERNAL INTERACTION
AGREEMENT CONVERSATIONWEBSITE ACCOMMODATIONCALLINGAGREEMENT WEBSITESERVICECONFIRMATION
WEBSITEsign in sign up
WELCOME Sebrina
sign out sign out
sign out
HOMEPAGEall the information about TX
APOLLO BAY PAGEThe description about Apollo Bay and pictures
APOLLO BAY PAGEPictures
HOST PAGEThe profile of the host candidate and the blog
VISITOR PAGEThe page of visitors, profile, friends who partici-pate, photos and blog
CONTACT US PAGEInformation about the organisation
sign out sign out