trading, sharing and exchange

14
SUSTAINABLE VACATION FENNY VERINA STUDIO 5, SEMESTER 1, 2011

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This is a service design about the trading, sharing and exchange for my project sustainable vacation studio 5 in RMIT.

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SUSTAINABLE VACATION

FENNY VERINA

STUDIO 5, SEMESTER 1, 2011

Harbour

Problem StatementEveryone needs vacation to relax themselves from pressure of life and the competition of the society , however, there are still people who can!t afford the vacation.

ObjectiveTo encourage the sharing and exchange culture between the stake-holder and the personaTo encourage the social networking

The mutual benefit of exchange and sharing

Improving yourself by learning from others -

val (Cross culture)

others

Traveling less, whether by car, airplane

or boat, reduces fuel consumption and

decreases greenhouse gas emissions

that contribute to global warming.

http://www.theage.com.au/news/national/ballarat-train-

exceeds-fastest-time/2006/09/04/1157222039708.html

Sustainable vacation

http://www.greenyour.com/transportation/travel/vacation/tips/take-a-susta

inable-vacation?subject=791&category=9482

You are heading to the Colac Otway (Apollo Bay) and supporting the

local business and cultures :

website about the trading system, sign up as the visitors and contact the

stakeholders directly. Give the inquiries and ask what they need from the

your place

public transport and pick up by the stakeholders in the station while they

deliver the food at specific time

or camping in the farmer!s land (depending of what they offer); learn

about the energy and water preservation; cook and eat with local organic

ingredients. Be generous and live in harmony

other natural in Apollo Bay

the local hand made items and avoid items made from protected animals

or

food, items, events, etc

Website --> Messages --> Train --> pick up --> stay and work --> home

Intervention

STAKEHOLDER MAP

INTERNAL

EXTERNAL

Apollo BayLocal Community

Businessman

FamiliesFriends

CouncilFarmer

Retail TraderShop Owner

Supermarket

Information Centre

Restaurant Owner Accomodation/ Hotel Owner

Visitor

Environment Interest Group

Land Care

Tourist Sharing, trading and exchange Farmer

Website

Website

The service provider will keep in touch with the visitors through the website and the feedback

They will share their experiences in the feedback box and they can give any feedback whether it is positive or negative

They will share what is their valuable expriences and vacation, what is the bene!t of sharing and exchange culture and they will have an extra friends that become one part of their memory in their lifeWWOOF (World Wide Opportunities on Organic Farm

VolunTourism

Website Discussing Con!rmation

Working

Vacation Home

Staying Meeting Up

They will talk about sharing, exchange and trading about the service and how to be the fair trade between each other.

The expectation of this service is increase the social networking by trading the ability within each other, sharing by helping and ful!ll the needs.

The customers will have a farming experiences based in Apollo Bay. The customers also will learn about culture and organic farming knowledge. Moreover, customer will have the social experiences with the local community.

Satis!ed because they will have a valuable experiences that they never experiences before

USER SCENARIO

UNSKILL ACC LOCAL FARMER

UNSKILL ACC

COUNCIL

LOCAL

COUNCIL

FARMER

COUNCIL

LOCAL FARMER

COUNCIL

SERVICE

POST-SERVICE

REGISTRATION

CONTACT

CONFIRMATION

BOOKING SHARING, TRADING AND EXCHANGEPROVIDING

FEEDBACK

COUNCIL LOCALACC FARMERUNSKILL

A middle organization in this ser-vice to make a fair tradeProviding the service and collect the tax each year from the AB community

Providing a service to AB commu-nity to fulfill needsReceiving a service (accommodation) as a reward to reduce the vacation costReceiving $ from service

Providing a service to the AB community in the organic farmReceiving a service (accommodation) as a reward to reduce the vacation costReceiving an experiences fro the valuable services

Receiving a service (help) from the visitorsIncrease social networking from the serviceProviding a service (accommodation) to reward the visitors

SERVICE TO REDUCE MONEY EXCHANGE ISSUE

THE SERVICE PROVIDE THE SERVICE

SERVICE PROPOSAL

SKILL & UNSKILLED

Business AdvisorSpecialist DoctorTax AgentReal Estate or Construction (Land Use)Physician!s Office/ PrivateElectricians e PracticeToolmakersConstruction project ManagerAccountant (general)Taxation accountantActuaryLand economistSurveyorUrban and regional plannerQuantity surveyorEngineer

Waiter/ waitressReceptionistGardenerCabinet maker/ carpenterSecurity GuardClerkCleaning workerHousekeeperLaborLawn Care/ TechnicianMentor/ Life skills coachMassage therapist

SKILL/ PROFESSION UNSKILLED

RESEARCH

USER JOURNEY

BUSINESS MAN

DOCTOR

LOCAL

ACC

COUNCIL

LOCAL

FARMER

UNSKILL

9.00

working

vacation/ freemeeting/ sharing/ exchange

departing

arriving

home

1

2

2nd DAY (monday) 3rd DAY (tuesday) 4th DAY (wednesday) 5th DAY (thursday)12.00

7th DAY (saturday)15.00

6th DAY (friday)18.00 21.00

1st DAY (sunday)12.009.00 15.00 18.00 21.00 12.009.00 15.00 18.00 21.00 12.009.00 15.00 18.00 21.00 12.009.00 15.00 18.00 21.00 12.009.00 15.00 18.00 21.00 12.009.00 15.00 18.00 21.00

A WEEK

A DAY

DOCTOR

LOCAL

ACC

LOCAL

FARMER

UNSKILL

12.00 13.00 14.0011.0010.009.00 15.00 16.00 19.0017.00 18.00 21.0020.00

Leo is accountant working in the big company in Gee-long. He is 54 years old and married.

Louis is doctor working in the government hospi-tal in Melbourne. He is 55 years old and married with two kids.

Sabrina is waitress working in the Chinatown restau-rant in Melbourne. She is 19 years old and single.

UNSKILLAnna is working as a baby-sitting in St. Kilda. She is 30 years old and single mother with two kids.

LUNCH DINNERWorking and communicate with the locals

Working and communicate with the locals

Working and communicate with the locals

Working and communicate with the locals

Farmer who own a fruit garden

Western restaurant owner

Accommodation owner

Working

Working

Working

LUNCH

LUNCH

LUNCH

LUNCH

LUNCH

LUNCH

Working

Working

Working

DINNER

DINNER

DINNER

DINNER

DINNER

DINNER

Vacation

Vacation

Vacation

Vacation

Vacation

Vacation

Vacation

Vacation

Vacation

Vacation

Vacation

USER JOURNEY

SKILLNETWORKING SYSTEM

COUNCIL

1

2

3

4

5

6

1. Skill visitors contact the council2. The council confirm to the local3. The local confirms and agrees4. The council makes a booking for accommodation5. The accommodation is ready for the visitor

Sharing, trading and exchange

NETWORKING SYSTEMUNSKILLED

1

2

3

4

5

6

1. Unskilled visitors contact the council2. The council confirm to the farmer3. The farmer confirms and agrees4. The council makes a booking for accommodation5. The accommodation is ready for the visitor

Sharing, trading and exchange

COUNCIL

LOCAL

ACC

COUNCIL

LOCAL

FARMER

UNSKILL

Skill

Unskilled

Accommodation Owner

Restaurant Owner

SERVICE BLUE PRINTREGISTRATION CONTACTWEBSITE ACCOMMODATIONBOOKINGAGREEMENT WEBSITESERVICECONFIRMATION

PRE - SERVICE SERVICE PERIOD POST - SERVICE

LINE OF INTERACTION

INTERNAL INTERACTION

AGREEMENT CONVERSATIONWEBSITE ACCOMMODATIONCALLINGAGREEMENT WEBSITESERVICECONFIRMATION

WEBSITEsign in sign up

WELCOME Sebrina

sign out sign out

sign out

HOMEPAGEall the information about TX

APOLLO BAY PAGEThe description about Apollo Bay and pictures

APOLLO BAY PAGEPictures

HOST PAGEThe profile of the host candidate and the blog

VISITOR PAGEThe page of visitors, profile, friends who partici-pate, photos and blog

CONTACT US PAGEInformation about the organisation

sign out sign out

URBAN REGIONAL &RURAL

Benefit to Local

Providing Benefit to Visitors

“EMPLOYER”

COMMUNITY BUILDING

COUNCIL

SKILL

UNSKILLED FARMER

LOCAL

Sharing, exchange and trading

Sharing, exchange and trading

Agreement & $

Agreement

House

Caravan

NETWORKINGSYSTEM