tp-227 fall newsletter 2017 - t. parker host · work at the new louis dreyfus grain terminal in...

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1 the CURRENT ISSUE #11 • Q3 • SUMMER 2017 I often compare Host to the protagonist, Daniel, in the movie The Karate Kid. We have been sanding the deck, waxing the car, and painting the fence since 1923. Now, we’re bringing all of those hard-earned experiences and skills together to take the next steps. For Daniel, it was winning the karate tournament trophy with a well-timed crane kick. At Host, it is combining our efforts to provide REAL SOLUTIONS to our industry, bundling our services as well as offering them individually. Tom and David Host just celebrated their 40th work anniversary at Host. When they started out, they knew that in order to earn a promotion at Host, not only did they need to perform exceptionally, but someone had to retire first to open up a management position. While the exceptional performance is still a prerequisite for promotion, opportunities at Host are available as quickly as you can earn them. For the second year in a row, Host was listed as one of Inc. Magazine’s Fastest Growing Companies in the United States. In the last three years, we’ve gone from 213 to 391 employees. By the end of 2018, we plan to have over 500 employees. Our company’s mission is to adopt our customers’ goals as if they were our own. When we are successful at doing that, we not only set the bar in our industry, but raise it over and over. As individuals, we want to follow the same pattern. Almost every member of our management team started in the industry as administrative assistants, longshoremen, deckhands, or boarding agents. So no matter what position you’re in when you join Host, we’re going to push you to move your personal bar higher. Our best team members embrace accountability and enjoy driving things forward. We’re looking for candidates who love to be challenged. We want people who are adaptable, can learn skillsets, and embrace change. Life outside of our comfort zones is not easy, but it is the key way we grow as individuals, to become a stronger team. I have no idea how much the company will grow over the next 20 years, but I am certain that the journey is more rewarding than the destination. As I start on my 20th year with the company, I want to thank you for your hard work. It is humbling to work with such an exceptional team. Adam Anderson, President and CEO FROM THE BRIDGE

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theCURRENTISSUE #11 • Q3 • SUMMER 2017

I often compare Host to the protagonist, Daniel, in the movie The Karate Kid. We have been sanding the deck, waxing the car, and painting the fence since 1923. Now, we’re bringing all of those hard-earned experiences and skills together to take the next steps. For Daniel, it was winning the karate tournament trophy with a well-timed crane kick. At Host, it is combining our efforts to provide REAL

SOLUTIONS to our industry, bundling our services as well as offering them individually.

Tom and David Host just celebrated their 40th work anniversary at Host. When they started out, they knew that in order to earn a promotion at Host, not only did they need to perform exceptionally, but someone had to retire first to open up a management position. While the exceptional performance is still a prerequisite for promotion, opportunities at Host are available as quickly as you can earn them.

For the second year in a row, Host was listed as one of Inc. Magazine’s Fastest Growing Companies in the United States. In the last three years, we’ve gone from 213 to 391 employees.

By the end of 2018, we plan to have over 500 employees. Our company’s mission is to adopt our customers’ goals

as if they were our own. When we are successful at doing that, we not only set the bar in our industry, but raise it over and over. As individuals, we want to follow the same pattern. Almost every member of our management team started in the industry as administrative assistants, longshoremen, deckhands, or boarding agents. So no matter what position you’re in when you join Host, we’re going to push you to move your personal bar higher.

Our best team members embrace accountability and enjoy driving things forward. We’re looking for candidates who love to be challenged. We want people who are adaptable, can learn skillsets, and embrace change. Life outside of our comfort zones is not easy, but it is the key way we grow as individuals, to become a stronger team.

I have no idea how much the company will grow over the next 20 years, but I am certain that the journey is more rewarding than the destination. As I start on my 20th year with the company, I want to thank you for your hard work. It is humbling to work with such an exceptional team.

Adam Anderson, President and CEO

FROM THE BRIDGE

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Congratulations to the winner of Host’s photo contest this quarter, Bill McIntyre!

A big thanks to all those who participated and voted! We had some popular contenders, but Bill’s picture “Sailing on Sunset” took a strong lead with 31.8% of the votes.

Agent Bill McIntyre took the photo while attending a wood pellet vessel in Savannah, GA. Looking up river, downtown Savannah is in the horizon.

With a three-year growth rate of 139%, Host made the Inc. 5000 list of the fastest growing private companies in America for the second time in a row, ranking at 2,535. (Last year, our three-year growth rate was 81%, and we were ranked 3,783.)

Most of the finalists on the list are successful startups, with significant growth over their first three years, but it’s a very different story for Host. Thanks to our people, relationships, and exceptional service, this 94-year-old company isn’t slowing down.

SAILING ON SUNSET WINS QUARTERLY PHOTO CONTEST

HOST MAKES THE 2017 INC. 5000 LIST

Host and Tradepoint Atlantic were featured in the June issue of Breakbulk Magazine.

“We competed for the privilege of operating this. It isn’t a once-in-a-lifetime chance – it is a once-in-five-lifetimes’ chance,” T. Parker Host President and CEO Adam Anderson said. “We are going to use that chance and change the way you move cargo. It’s a complex ballet but the reason that Host came to the table is to help.”

To read more, visit the News section on our website, and find the link under “Host in the News.”

BREAK BULK MAGAZINE FEATURES HOST AND TRADEPOINT ATLANTIC

Industry friends and Host team members celebrate Tidewater Tank Terminal’s 100th Barge

Tidewater Tank Terminal’s 100th Barge

Host recently celebrated our 100th voyage at Tidewater Tank Terminal with industry friends and team members.

The 100th barge departed Tidewater Tank on July 3, 2017. Since the first truck arrived at our terminal on December 26, 2015, we’ve handled 34,160 trucks, or 211,346,135 gallons, worth of product as ofJuly 3rd.

“We’re very pleased with the continued success of the terminal and the solutions it provides,” said CCO Cees Van De Mortel at the event. “Thank you to everyone who made this possible. We couldn’t have done it without you!"

TIDEWATER TANK TERMINAL’S100TH VOYAGE

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This year we celebrate Tom and David’s 40th anniversary with the company. “Things were a lot different then,” Tom says, thinking back to his first day. From teletype machines and typewriters to cellphones and computers, the life of the ship agent has changed significantly over the past four decades.

More so than technological advances, they agree the biggest difference for Host employees today is all the opportunities to grow with the company. “There wasn’t much of a career path in the early days, because we were such a small company,” Tom recalls.

“You just had to wait for someone to retire,” David explains. “Tom and I boarded ships for 18 years.”

“Today’s growth means more opportunities for personal development with Host,” says Tom. “That’s really important for a business employing so many members of the younger generation. I think my grandfather would be very proud if he was here today.”

Since Tom and David started working at Host, the company has gone from having one agency location to over 30 agency offices and terminal operations, spanning the East and Gulf coasts and handling a diverse range of cargos. Along with these developments, our team has grown from 20 full-time employees to 321.

“I’m sure things will continue to change,” says David. “But at the end of the day, we’re still

dealing with the basics. We’re still watching the tide.”On June 1st, Host celebrated Tom and David’s 40th

Anniversary at the Half Moon Cruise and Celebration Center in Norfolk, VA with close industry friends and family. In their honor, the company made four $10K donations to organizations in our community, including the Chesapeake Bay Foundation, the Newport News Mariners’ Museum, Nauticus, and the American Cancer Society.

TOM AND DAVID HOST CELEBRATE 40TH ANNIVERSARY WITH HOST

The Host Family at Tom and David’s 40th Anniversary Celebration

Our team at Drax Biomass, celebrating 1,000 Lost Time Injury Free Days

The Host Terminals team at Drax Biomass in Baton Rouge, LA recently achieved one thousand lost time injury free days. The official thousand-day milestone was Friday, March 17th.

“I am very pleased with our team and their commitment to safety,” says Terminal Manager Brian Taylor. “The thousand-day achievement demonstrates our constant focus to eliminate hazards in our workplace. All employees play an active role in maintaining safety here and all realize that they are their brothers’ keeper.”

Safety is a top priority for Host and is discussed daily at Drax. The team begins each shift with a safety briefing that addresses job requirements for the day and any safety hazards that are accompanied with those tasks. At the end of every shift, each employee is asked to fill out a Safety Observation Checklist that evaluates the safety of another employee who was working at the time. This helps operators remain aware of their personal adherence to the safety standards while continuously auditing the safety performance of the team.

“I am extremely proud of our team,” says Regional Manager Randy Gleason. “One thousand days is a remarkable

and rare accomplishment, and we look forward to achieving another one thousand days. The commitment to operating in an efficient and safe manner can only be achieved through dedication and teamwork. Thank you all for such a great job!”

HOST TERMINALS CELEBRATES 1,000 LOST TIME INJURY FREE DAYS AT DRAX BIOMASS TERMINAL

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MEET YOUR MATESBrian Taylor

Host Terminals, Gulf Regional Manager, Baton Rouge, LA

Host Terminals Gulf Regional Manager Brian Taylor was born and raised in southeast Kansas on a large farm with his parents and twelve siblings.

He began working in 1982 as a maintenance manager overseeing a mile-long production line for an ammunition company in Kansas that supplied the military. Ten years later, Brian left the company and moved to Chalmette, LA to work as a stevedore. He worked for six years, loading

petcoke into barges and vessels before being promoted to terminal manager of another facility in Gramercy, LA. Brian did such a great job as terminal manager that his company’s customer offered him an opportunity in 2010 to work for them at their petcoke calcine facility as plant manager.

Brian accepted the offer, but in his four years of plant management, he realized he enjoyed terminal operations much more. That’s when someone recommended Host. “During my interview, I saw how excited the people were to be working here,” he remembers. “I couldn’t pack my bags fast enough!” Brian was hired by Host in 2014 as the terminal manager of a new pellet facility in Baton Rouge, LA. “It was a breath of fresh air! Host put me back to doing what I enjoyed. Three years have

passed in the blink of an eye,” he says.In early 2017, Brian was promoted to Gulf Regional

Manager. He spends his days overseeing our operations at the Louis Dreyfus and Drax facilities in Baton Rouge, coordinating our work and overseeing the safety of our people.

When asked what is his favorite part about the job, Brian answered, “Everything, really. There’s a sheer enjoyment with terminal operations that’s hard to beat.” He mentions that he also enjoys the higher degree of expectations that comes with the position. “I love a challenge,” he says.

Brian says that coordination, relationships, and the ability to work with people are the three main skills needed to do his job. “There are a lot of moving parts. You don’t realize how important the relationships are until you start working. They help make everything move faster.” He adds, “You can’t just know how to work with people, you have to listen and understand them.”

When Brian’s not working, he enjoys spending time at home on his peaceful 12 acres in Folsom, LA. “Louisiana is all water, and southeast Kansas is all land. Folsom is the closest thing I could find that reminds me of my country home.” He’s also a Louisiana State University fan and enjoys hunting. “When I moved to Louisiana, I had to become an LSU fan. You don’t have a choice,” he jokes.

His favorite part about Host is being a member of a unique, energetic, and diverse team. “People can tell I love working at Host. They get jealous when I talk about it. By the end of the conversation, they always ask, ‘Are they hiring?’”

Kim Kaiser Host Terminals, Operator, Baton Rouge, LA

One month after we began work at the new Louis Dreyfus grain terminal in Baton Rouge, Operator Kim Kaiser did some detective work and learned Host was where he wanted to be.

Kim is a perfect fit for Host. He has a dual background in maintenance mechanics and heavy equipment operations, and he has seven years of experience in the maritime industry. “I worked both offshore and on

the River, and I did it all—from inspections of facilities and machines to working the equipment that moves the cargo,” he explains.

He was hired in March of this year. “I knew this would be the place for me. Being a brand-new facility means there are lots of opportunities for growth and promotion.”

Along with the opportunities that Host offers, Kim loves the relationships he has developed. “When you’re spending twelve hours each day with people, you become more than a coworker. You become family.” He appreciates that the managers and the crews work hard to really make everyone feel welcomed.

Kim spends his days at the terminal operating heavy equipment that loads cargo onto ships to be sent all around the

world. “I like the days where I can be in the crane one moment, then hop in a dozer, then use a man-lift,” he says. He enjoys that his job is so versatile, but his favorite thing about being an operator is the rewarding work. “We all bring in our different background knowledge and experiences, and we work together as a team to get a job done. When we sit back at the end of our shifts, we’re all really proud of our work.”

Kim says the most important skill required to be an operator is effective communication. “We’re constantly communicating with each other and the ship crew. We all have to be on the same page at all times.” Having a high level of safety conscientiousness and being a team player are also essential skills for the job, he adds.

When he’s not working, Kim spends a lot of time with his motorcycle club. He has been riding for 15 years now and is a strong advocate for motorcycle safety. He and his organization are active in the community and around the nation, campaigning for their signature program “Look Twice and Save a Life.” They also do a lot of community service, from holding bike events to offering tutoring services at their clubhouse and holding fundraisers for underprivileged youth. “Bikers have always had this bad boy image,” he says, “But behind the scenes, we’re lawyers, counselors, operators, and professionals out here doing things for our community.”

Kim’s favorite thing about Host is that it’s a growing company. “We’ve done great numbers so far in Baton Rouge and I hope Host continues to expand along the River,” he says. “This company has given me a lot of opportunity, so I hope the same for it. I can’t wait to see it continue to grow.”

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Matt CruderHost Agency, Vessel Manager, Baltimore, MD

Vessel Manager Matt Cruder’s love for the maritime field began in high school, when he worked on a commercial sailboat. “I wanted to get my captain’s license and hop from yacht to yacht,” he says. “But I decided to go to school just in case that didn’t pan out.”

After earning his bachelor’s in tourism management from Old Dominion University in 2012,

Matt spent two years working as the second purser on a 1,200-passenger cruise ship. His job was to organize the ship’s clearance in every port by preparing the necessary paperwork for all passengers and ensuring the ship met all custom and immigration requirements.

“It turns out that living every day as a tourist isn’t as fun and glamorous as it sounds,” he explains. “In each port of call, I worked with an agent. It seemed like a job I’d be good at, and I liked the idea of going home at night.”

He found Host in early 2015 and began as an agent trainee in our Norfolk, VA office. “I felt much more confident and independent at Host,” he says. “The leadership team really

wants you to do well, and they offer a lot of good training to help you progress. You get the opportunity to own your work and decisions. You get to be responsible and accountable.”

As an agent, Matt’s job was to represent our customer’s best interests while their ship or cargo was in port. When his friends asked him to explain what he did for a living, Matt answered, “I’m like a complicated party planner for shipping…with less cake.” He says multi-tasking is a very important skill for the job. “You also need to be ready to work quickly and accurately under pressure.”

After being promoted to full agent, Matt worked for Host Agency in Savannah, GA and Charleston, SC, before his recent move to Baltimore, MD, where he’s now a vessel manager. “I enjoy building new agents ‘The Host Way,’” he says.

“I like that my job is different every day,” he says. “It’s not the standard nine-to-five. I’m out there making relationships, providing service, and watching everything in motion. Most people don’t realize how much this industry affects normal, everyday life. I like knowing I’m a part of something big.”

When he’s not working, Matt enjoys sailing. In Charleston, he was part of CORA, the Charleston Offshore Racing Association, which holds weekly races.

(Fun Fact: Matt and his girlfriend just returned from the cruise Host offers agents to celebrate their two year tenure!)

Kerry Douglas Host, Senior Business Development Analyst, Norfolk, VA

Self-described nerd, Kerry Douglas says she loves ships, rocks, and interactive maps. “I still remember looking at the Bloomberg map for the first time,” she gushes.

After earning her bachelor’s in geology from Virginia Tech, Kerry started her professional career at the metals trading desk for Alcoa while getting her MBA at the University of Tennessee.

After graduating, she moved to Charlotte, NC, where she was on the treasury and consumer finance teams for Bank of America, and later transitioned to working at the company’s commodity desk for sales and trading.

“I actually did a pitch book for Host while I worked at Bank of America’s commodity desk,” she says. “Pretty cool to see that project when I got to the other side!”

Kerry says she never really thought about getting into logistics. She just knew she enjoyed commodities and finance, and she wanted to be closer to her family in Virginia. She joined Host’s Norfolk, VA headquarters on Halloween last year (which also happens to be her birthday). “I wanted to be part of a company where I could make actual contributions and feel challenged,” she remembers. “When I heard about Host’s growth in my interview, I knew it was the perfect opportunity. I like that the company grew so much over the past two years, and it’s still driving forward.”

As Senior Business Development Analyst, Kerry provides

analytical support for current and developing business. One of her largest projects to date was creating a model for tracking operating expenses on a weekly basis at Tradepoint Atlantic in Baltimore, MD—the largest maritime development in the United States. The model helped Host get a better understanding of the hourly labor expenses on-site, and it provided our operations team with a tool for financially quantifying decisions. The model was later implemented for Host’s South Florida operations as well.

She says that in order to do her job well, you have to have a good grasp on Excel, extreme attention to detail, and a flexible, positive attitude. “It helps that I genuinely enjoy building models,” she laughs. “You also have to be able to think creatively. There are no step-by-step directions. You face new challenges every day.” She likes that the work is never repetitive.

“At Host, I get to be part of a lot of the decision making and development. I have the opportunity to contribute at a higher level than I think I’d have anywhere else,” she says. “It’s incredibly exciting to see big projects progress from the ground-up and actually witness the result of your efforts.”

One of her favorite parts of the job is working directly with the executive team. “It’s awesome to see them work through strategies and learn why we do the things we do. They have a very honest dedication to our customers.”

“Host is intense, because we’re all intensely passionate about what we do,” she says. “Everyone here is genuinely excited about the work that has to be done.”

Kerry enjoys spending time with family, friends, and her beloved dog, Ty, especially while rooting for both the Virginia Tech and Tennessee football teams. She also likes to run, and as former college swimmer, she loves surfing.

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In 2012, Host began a five-year, $75K endowment to the Chesapeake Bay Foundation, whose goal is to protect, preserve, and restore the Bay and its rivers and streams.

“From sailing with our father to boarding vessels at anchorage, the Chesapeake Bay has always been a special place for the Host family and organization,” says Tom Host. “After all it’s given us, it’s an honor to give back. We’re very grateful to all the dedicated members of the Foundation for leading the way in restoring the Bay.”

Host’s SponsorshipOur sponsorship came with a new panel sign located

on the trail at the Brock Environmental Center at Pleasure House Point in Virginia Beach. Our sign features the Mummichog fish, a small fish found in the Chesapeake Bay and a great representation of Host, as itis mostly

known for its high adaptability.

Last month, the Host family gathered for a sign dedication and to celebrate the sponsorship. Now in the last year of Host’s five-year endowment, the Chesapeake Bay Foundation is one of the special four organizations receiving $10,000 this year in honor of Tom and David Host’s 40th anniversary with the company.

About the Chesapeake Bay Foundation

Founded in 1967, the Chesapeake Bay Foundation is now recognized as the largest independent conservation organization dedicated solely to saving the Bay. With over 200,000 members, the organization works at the local, state, and federal levels for effective laws and regulations that will reduce pollution, restore vital natural systems, and encourage smart growth in our communities.

HOST CELEBRATES FIVE YEAR $75K ENDOWMENT TO THE CHESAPEAKE BAY FOUNDATION

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BLAST FROM THE PASTThis picture appeared in the Newport News Times-Herald

57 years ago. It was taken at the farewell luncheon to honor Col. W. T. Watkins’ (right) retirement as vice president and general manager of The Tidewater Stevedoring Company. J. Elmore Eubank, Jr. (middle) became company manager.

Although T. Parker Host, Sr.’s (left) company was known exclusively as a ship agency back then, he served as The Tidewater Stevedoring Company’s president from 1925 until his death in 1962.

The Host family celebrates our sponsorship at the Brock Environmental Center in Virginia Beach

Host’s new panel sign at the Brock Environmental Center

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The following employees were hired between April 1st and August 31st of 2017.Luke Anderson, VP of Systems Benjamin Barr, Boarding Agent TraineeJordan Bass, Regional OperatorJeremy Blackburn, OperatorJacob Brackhan, Boarding Agent TraineeAlex Brubaker, Boarding Agent TraineeLarry Butler, OperatorMichael Butler, DeckaneerRaphael Christofidis, Account ManagerSteve Clark, Regional ManagerDanny Claywell, Boarding Agent TraineePatrick Collins, Boarding Agent TraineeBreyon Harris, DA TraineeEric Dettwiller, Maintenance ElectricianChristopher Dowling, ControllerScott Dozier, Boarding Agent TraineeEvan Drewrey, RecruiterClay Dundas, DeckhandRonald Dunphy, Accounting ManagerBen Edmonds, DA TraineeRussell Ellifritz, Senior Maintenance MechanicWilliam Faulkner, Boarding Agent TraineeMichael Fountaine, Sr. Business Development Scott Funk, Junior Maintenance MechanicThomas Gaydos, Maintenance ElectricianJeff Guillot, Boarding Agent TraineeGareth Hamer, Cargo ManagerTerry Hirsch, General ManagerTiffany Hussein, Terminal SupportRasheedah Johnson, Scale ClerkSelvin Juarez, SupervisorAllen Katicich, Operations SupportAndrew Kitchin, OperatorEverett Kornegay, OperatorHarold LaFountain, OperatorCarlos Lawrence, OperatorMatthew Link, Assistant Regional ManagerBrandon McSweeney, OperatorAmber Mercurio, HR AssistantAmanda Miller, DA TraineeRobert Neveras, DeckaneerRyan O’Connor, OperatorJon Palmbak, General ManagerJason Pierce, OperatorMatthew Reynolds, Boarding Agent TraineeMark Roldan, Business Development AnalystDavid Ronan, Safety and Operations LeadJake Schouest, Boarding SpecialistDaniel Serrato, OperatorPatrick Shaw, OperatorCameron Sims, OperatorChristian Sistrunk, SupervisorMike Smith, Regional OperatorHarris Thomas, Boarding Agent TraineeOrlando Thompson, OperatorDonald Weems, OperatorMatt White, SupervisorEve Wiebicke, Inside Sales Administrator

WELCOME ABOARD NEW EMPLOYEES!

Host team members from Hampton Roads, VA and their loved ones recently celebrated Family Day with an afternoon at headquarters and an evening at the ball park! There were games, raffles, races, a hot dog eating contest, and a lot of great food! Regional Manager Nate Morgan’s son, Chase Morgan, got things started off with the first pitch, and Executive Admin Rachel Clement carried us through the seventh inning stretch with “God Bless America.”

We consider every team member to be part of the Host Family, and we’re extremely grateful to their significant others, parents, and children for sharing them with us.

We are pleased to announce that Luke Anderson has joined Host as our Vice President of Systems Development, based at headquarters in Norfolk, Virginia.

Luke has over 15 years of experience in software development and quantitative research. He most recently worked at Bloomberg LP in New York, where he supervised a team of quantitative developers in administering key product development initiatives and creating systems in support of evaluated pricing products. Luke holds a bachelor’s in systems engineering from the University of Virginia and a master’s degree in applied mathematics from Columbia University.

Luke is responsible for the management, development, and maintenance of systems and applications to support Host operations and for building systems to improve efficiency and effectiveness across the organization.

HOST CELEBRATES FAMILY DAY IN HAMPTON ROADS

INTRODUCING LUKE ANDERSON, VICE PRESIDENT OF SYSTEMS DEVELOPMENT

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PEOPLE • SAFETY • SERVICE • RELATIONSHIPS • DETECTIVES • OPPORTUNITY • INTEGRITY • LEGACY

FAMILY MILESTONES & CELEBRATIONS

Terminal Manager Matthew Lichtenwalter and wife Lynda got married on July 13, 2017 in front of the “Welcome to Vegas” sign in Las Vegas, NV. Lynda is an RN and the director of nursing for a home health care company. The couple currently live in Fort Lauderdale and enjoy road trips, museums, national parks, and photography.

Meet London Betancourt! She arrived on June 6, 2017 to parents Rachel Betancourt, Vessel Accounts Payable Associate, and husband Greg Betancourt. London has an older sister and brother, Summer and Caleb, who are both six years old.

On May 18, 2017, Marine Manager Matt Hardison and wife Mary Hunter Hardison welcomed their beautiful baby girl Harriett, also known as “Hattie Jane.” She is the happy couple’s second child.

Proud parents Jason Pierce, Operator at Enviva Chesapeake, and his wife welcomed Abigail Pierce on July 1, 2017. The couple also has a son, Nolan George Pierce.

Regional Supervisor Cody McMahan and wife Sarah McMahan are proud to announce the birth of their daughter, Everett McMahan, born on June 26, 2017. She is welcomed by her two older siblings, six-year-old Gray and two-year-old Jane.