Tovah Donovan1908 Perryman Rd, Aberdeen, MD 21001− 410-652-8206 – tovahf01@yahoo.com

Summary A dedicated and detail-oriented individual with a strong background in operations and logistics, training and development, staffing and recruiting, diversity programs, safety, and labor relations. As a resourceful and results-driven performer, overcomes challenges to secure smooth operations and the achievement of objectives. An accomplished producer who possesses a proven track record of implementing new processes to improve the performance, employee engagement and productivity of a business.

Education

Experience

Bachelor of Science, Psychology Graduated 2007Towson University, Towson, MDPHR CertificationInstitute of Human Resources In Progress

Executive Team Leader; Human Resources May 2015- CurrentTarget, Baltimore, MD

Acts as a strategic business partner to the Store Team Leader making key business decisions and implementing changes in order to improve store operations and drive sales

Responsible for all staffing: created strategic and proactive staffing plans for a store of 200 team members, utilized and interpreted survey and selection tools to ensure most qualified candidates are selected

Training & Development: ensured the quality training of all team members across work centers; supported leadership development amongst supervisors and salaried management; tied training and development to business operations

Promoted Retention: conducted monthly chat sessions for team members feedback, fostered an open door culture; created action plans to retain key talent and reduce turnover

Managed Company Brand: adhered to legal standards and compliance managed payroll and overtime; used designated pay structure to uphold compliance with experience pay and shift differential

Recognition & Feedback: Implemented a strong performance based culture by influencing the store leaders to provide recognition and address performance issues accurately, appropreiately and in timely manner

Regional Talent Development Facilitator/HR liaison March 2014- May 2015Walmart, Baltimore, MDFacilitates functional training on retail business operations, compliance, leadership and company initiatives i.e. Assistant Manager Training, AHSD, In store Fresh & Produce Workshops, Resume & Interviewing skills

Partnered with Market/Regional on ROI of course success, GLMS completion, weekly reporting of progress reports

Recruited & supported hiring process for Assistant Manager Training throughout Region

Provide and support the implementation of business solutions by building relationships and networking with key leaders throughout company

Shift Manager/Market Trainer January 2012 – March 2014

Walmart, Aberdeen, MD