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CANADA’S MOST RECOGNIZED SCAMS RECOGNIZE IT. REPORT IT. STOP IT. #BBBTop10Scams bit.ly/top10scams TOP10 SCAMS 2 0 1 8 bbb.org

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Page 1: TOPS 10 SCAMS 2018 SIMPLE · 2019. 3. 13. · SCAMS RECOGNIZE IT. REPORT IT. STOP IT. #BBBTop10Scams b bit.ly/top10scams TOP10 SCAMS 2018 bb.org. ... Do not give them an easy path

CANADA’S MOSTRECOGNIZED

SCAMS

RECOGNIZE IT.REPORT IT. STOP IT. #BBBTop10Scams

bit.ly/top10scams

TOP10SCAMS2 0 1 8

bbb.org

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#BBBTop10Scamsbit.ly/top10scams

www.bbb.org/scamtracker

WHILE MORE PEOPLE ARE INFORMED ABOUT SCAMS THAN EVER, SO MANY OTHERS ARE STILL VULNERABLE.

SCAM TRACKER

The number of scam victims across Canada continues to grow and just 5% of victims actually come forward to report the crime.

BBB’s Annual National Top 10 Scams list is a warning and reminder to all Canadians. The list is comprised of data retrieved from the BBB Scam Tracker, our ten locations across Canada, the Canadian Anti-Fraud Centre, and issues identified by our community partners and sponsors.

Please read about them, remember the tips and share the warnings with your friends, families, and communities.

Spot a business or offer that sounds like an illegal scheme or fraud? Tell us about it! Help us to investigate and warn others by reporting what you know at

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ROMANCE SCAMSMore than $22.5 million lost

Canadians are victimized financially, emotionally, psychologically and socially. Catphishing through online dating continues to be a very lucrative business for scammers.

Never send money to someone you have not met

Do not share personal or financial information on dating sites

Be wary of people who are out of the country or cannot meet you in person

INCOME TAX EXTORTION SCAMSMore than $6 million lost

One of the most prevalent scams. Look out for calls, texts, emails, and letters that fraudulently use CRA’s name to swindle money from you.

CRA does not make threatening calls or request information by phone or email

Delete texts and emails claiming to be from CRA

CRA does not accept payment in Bitcoin or through gift cards

ONLINE PURCHASE SCAMSMore than $3.5 million lost

Still one of the most diverse, ranging from fake websites and free trial traps to purchasing counterfeit goods and receiving fraudulent cheques from a buyer on sites like Craigslist.

Always shop on legitimate websites

Never wire money to someone you do not know

Beware of offers that are too good to be true

Always use reputable payment portals

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PHISHING SCAMSLosses Unknown

SUBSCRIPTION SCAMSLosses Unknown

Phishing takes place in many forms. However, fraudulent emails and fake websites continue to be a huge problem.

Do not share personal information or click on links in strange emails

Avoid pop-up ads and impulse spending online

Compare details of the invoice with your order

Be wary of online advertisements, free trial offers and pop-ups promoting skincare and cosmetic products, as well as weight loss and diet pills.

Be wary of websites where the terms and conditions are not available

Contact BBB to verify the business and see customer reviews

Look for pre-checked boxes that may sign you up for unwanted products and charges

EMPLOYMENT SCAMSMore than $4.5 million lost

Scammers send cheques with a significant overpayment and request that you forward excess funds to someone else. Cheques are fake and you will be held responsible to cover the costs

Do your research on a company before accepting a job offer. Look out for poor grammar, unrealistic salary offers and insufficient details about the job.

If you did not apply for a job, you did not get hired for one.

A legitimate company will not ask you to forward money for any reason or pay an administration fee.

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ADVANCE FEE LOANSAlmost $1 million lost

Scammers prey on people in a financial bind, especially if they do not qualify for loans through reputable lenders.

If a company demands money to secure a loan, walk away

Be suspicious if a company guarantees a loan before doing a credit check

Check BBB for reputable lending organizations

TECH SUPPORT SCAMSAlmost $1 million lost

Scammers call pretending to be computer techs from well-known companies like Microsoft or Apple. Eventually, they diagnose a non-existent problem and ask you to pay for unnecessary or hacker type services.

Only give control of your computer to a computer tech you contacted

Legitimate tech support companies do not call out of the blue

Do not click on links in unfamiliar emails

HOME IMPROVEMENT SCAMSLosses Unknown

Door-to-door solicitors offer quick, low-cost repairs and then take payments without returning, do shoddy work, leave incomplete projects or create issues that dramatically raise the price.

Say no to cash-only deals, high-pressure sales tactics, and high upfront payments

Check with BBB to see what other customers have experienced

Work with local businesses that have proper identification, licensing and insurance

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HOME IMPROVEMENT SCAMS

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BANK INVESTIGATOR SCAMSMore than $2 million lost

It starts with an early morning phone call from someone claiming to be a bank representative, law enforcement officer or an investigator. They tell you that there is fraudulent activity on your account and may ask for your credit card details to cancel the transaction or ask you to transfer funds to another account for protection.

Banks do not ask clients to transfer funds to another account for safekeeping

Be wary of early morning phone calls claiming to be from your bank

Check BBB for reputable financial institutions and investment firms

PASSWORD DAY#BBBPasswordDayMarch 15

Scammers are notorious for gaining access to online accounts. Do not give them an easy path to your money and personal information. March 15 is National BBB Password Day - a day dedicated to remembering the importance of changing your online passwords!

Changing your passwords on every single online account may seem extremely difficult. The BBB challenge for this year is to change the password for the top 3 online accounts that you would not want to get hacked!

Use at least 12 characters

Avoid words in the dictionary

Try using song lyrics

Avoid using family names

Try a combination of upper and lower case letters plus numbers and symbols

Password Tips:

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THE TRUST TRAP

SPONSORS

A feature on Affinity Fraud by the British Columbia Securities Commission

Did You Know?Investment recommendations from family and friends are the least recognized sign of fraud. Only 55% of Canadians considered recommendations from someone they trust as a red flag.

Reports of investment fraud to the BC Securities Commission often have one common element - victims decided to invest their money because of personal trust. This is the essence of Affinity Fraud. The scammer may choose to target people they know in the workplace or from community groups and social gatherings. They may also exploit connections among friends and family members, turning them into unwitting accomplices by getting them to share a rumor or tip about a lucrative investment. Recommendations from people you know are extremely tempting because they are received as endorsements you can trust. However, you should never solely rely on such recommendations to make investment decisions. Do your independent research and seek help from a registered advisor or you risk losing everything you invested.

For more information, visit bcsc.bc.ca

CompetitionBureau

Vancouver Police Department

vancouver.ca/police/

Bank of Canadabankofcanada.ca

Canadian Anti-Fraud Centre antifraudcentre.ca

CompetitionBureau Canada

competitionbureau.gc.ca

Royal Canadian Mounted Police

rcmp-grc.gc.ca

British Columbia Securities Commission

bcsc.bc.ca

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CONTACT USIf you believe you may be the victim of a scam, contact your local authorities and BBB.

Atlantic Provinces279-7071 Bayers RoadHalifax, NSB3L [email protected]/atlantic-provinces

Central & Northern Alberta16102 100 Ave.Edmonton, ABT5P [email protected]/edmonton

Central Ontario903-30 Duke St. WestKitchener, ONN2H [email protected]/kitchener

Eastern Ontario & the Outaouais505-700 Industrial Ave.Ottawa, ONK1G [email protected]/ottawa

Mainland British Columbia404-788 Beatty St.Vancouver, BCV6B [email protected]/mbc

Manitoba & Northwest Ontario1030 B Empress St.Winnipeg, MBR3G [email protected]/manitoba

Saskatchewan980 Albert St.Regina, SKS4R [email protected]/saskatchewan

Southern Alberta & East Kootenay5-1709 8 Ave. NECalgary, ABT2E [email protected]/calgary

Vancouver Island220-1175 Cook St.Victoria, BCV8V [email protected]/vancouver-island

Western Ontario206-190 Wortley Rd.London, ONN6C [email protected]/western-ontario