top use cases for ibm workload automation

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Top use cases for IBM Workload Automation

March 3, 2021

Marco Cardelli, HCL Workload Automation Product Manager

Jerry Sood, HCL Workload Automation Sales Director


Agenda

2

• What is IWA

• IWA and the Cloud Journey

• The Automation Hub

• Examples of new job types: Ansible, Chef, Kubernetes

• Uses cases: AWS, Azure, SAP

• IWA on Kubernetes

• What’s new in V9.5.0.3

• What’s next

Copyright © 2020 HCL Technologies Limited | www.hcltech.com

What is Workload Automation?

Large-scale, unattended, Intelligent Automation

• What started out as Job or Batch Scheduling has completely transformed into comprehensive intelligent Automation

• From: overnight processing to: continuous daytime and 24x7 processing

• From: point solution to: an automation hub

• No large company can compete today without the benefits of mission critical, large-scale, unattended Workload Automation

• Many clients run 10’s of millions of monthly jobs

Orchestrate across islands of automation:

• Business applications (e.g. SAP, Oracle)

• Data, reporting, and analytics (e.g. Hadoop, Oozie)

• Robotic Process Automation (e.g. Automation Anywhere, BluePrism*, UiPath*, IBM RPA*)

• Job and batch scheduling (e.g. Kubernetes Batch Jobs)

• Cloud Services (e.g. Amazon, Azure)

• Runbooks / playbooks / recipes (e.g. Ansible, Chef)

• Scripts (e.g. Cron, Windows Scheduler)

* In plan for 1H2021


Confidence

Workload Automation is Modernized

✓ Market Leading technology

• Infrastructure: RedHat Certified containers and operators, IBM Certified Kubernetes best practices, Multitenant, SaaS, High Availability

• User Experience: New graphical modeling & monitoring, AI assistance

• Fast TTV: Out-of-the-box no-code automation for 70 apps & services

✓ Modern Engagement

• Team & Accessibility: Dedicated IWA sales team, Transparent Development

• Automation Hub: Continuous release of new plug-ins & automations

• Community: Blogs, Forum, Resources

• Youtube Channel: Educational Videos

✓ Analyst Recommended

• EMA – Value Leader

• EMA Impact Brief on new capabilities

• Leader in final Gartner Magic Quadrant

https://www.yourautomationhub.io/

http://www.workloadautomation-community.com/resources.html

https://www.youtube.com/channel/UC_R7b8BDt_qaRdzuxczBM1Q


EasyMoveRisk free, automated migration from competitor’s automation tools with EasyMove, the HCL Automation Migration factory

5

Time-boxed migration

Visit us: https://www.hcltechsw.com/products/workload-automation/resources/migration

Free of charge migration assessment

Have the experts sitting by your side to assess all migration's costs and needed time. This is a no-cost service.

The HCL WA migration services team has run multiple successful migrations from BMC Control-M, CA-Automic, CA-Autosys, Redwood and conversions from our z platform to our distributed one

Experts

Time-boxed migration

Enjoy a risk free, migration that takes an average of 3 to 8

months for data migration and deployment (for 20k

workloads).

The HCL WA migration services team automates this process with a

migration tool, and accompanies clients through the transition, with

a proven 4-step methodology, assisting client from planning phase

until Go Live and enablement, tailoring the conversion to client’s

business needs.

Method

Zero business impact and near-zero downtime

Guaranteeing your business continuity is at our core. With HCL

EasyMove you can switch to IBM Workload Automation and

keep your business going with no impact on it.

Major competitor solutions for scheduling and automation are

covered with tools that automate the migration, minimizing manual

intervention.

Migrations with no disruption to the client’s business.

Tools

Zero business impact and near-zero downtime No-cost migration assessment

https://www.hcltechsw.com/products/workload-automation/resources/migration


Customers’ approaches to Modernization

6

- Legacy - - Cloud - - Cloud Native -

Docker

Kubernetes

Re-host, Re-architect Re-build, re-inventEnhance, Open

DelaysErrorsInefficienciesCosts

Business-processes are interconnected with platforms and heterogeneous systems

https://hclo365.sharepoint.com/sites/ippsolutionsbu/Shared%20Documents/IPP&Solutions%20BU%20MBRs/Luca's%20MBRs/WA/October%202020/WA%20Monthly%20Business%20Review%20-%20October%202020.pptx?web=1

https://hclo365.sharepoint.com/sites/ippsolutionsbu/Shared%20Documents/IPP&Solutions%20BU%20MBRs/Luca's%20MBRs/WA/October%202020/WA%20Monthly%20Business%20Review%20-%20October%202020.pptx?web=1


IWA V9.5 accelerates customers’ cloud journey

7

IWA orchestrates cloud applications

Orchestrate cloud applications and services from cloud or on-premise environments

IWA V9.5 manages your cloud applications locally or remotely with the Automation Hub integrations

▪ Deploy the IWA agent on the application container▪ REST API plugin ▪ Kubernetes plugin▪ Integrations for main cloud providers services (AWS, Google,

Azure)

IWA deployment on cloud

Deploy IWA on container in Kubernetes platforms to automate cloud environments and applications

IWA V9.5 is fully containerized and certified for Kubernetes platforms

▪ Red Hat Operator certified for Red Hat OpenShift 4.2+▪ Helm Operators to deploy IWA images in OCP environment▪ Deploy WA components (Server, Agent, Console) in Amazon

EKS cluster▪ Select load balancers and ingresses and monitor IWA from a

customized Grafana Dashboard▪ Azure AKS and Google GKE planned for 1Q 2021

http://www.yourautomationhub.io

The AUTOMATION HUB is :

✓ A showcase of our ability to orchestrate IT and Business workloads : automation and orchestration needs of DevOps, digital enterprises, hybrid cloud architectures

✓ A library of objects and templates that will increase the usage of :

• Plugins (out of the box integrations)

• Event actions

• Reports templates

• Playbook (samples of business or IT workflows)

▪ Objects can be used by HCL and IBM clients.

▪ Plugins can be RELEASED BY HCL, IBM or Partners

▪ Continuous Delivery Approach

Automation Hub

http://www.yourautomationhub.io/


70+ Out-of-the-Box PluginsFree Development Kitfor third-party devs and business partners to create their own plugins

Integrates seamlessly with any business application supporting

industry-standard interfaces:{REST:API} - Java - J2eejsr352 java batch - MQ

Seamless centralized end-to-end control across platforms: Distributed + Mainframe + Cloud + Hybrid + Containers

ETL & Big Data Integration

❑ Cognos❑ Informatica❑ SAP Business Objects❑ SAS❑ Hadoop❑ Salesforce

File transfer & Relational Databases

❑ FTP, SFTP, Built-in file Transfer Server, MFT

❑ Oracle, MySQL, Postgres, Sybase, DB2

ERP & RPA Processes Orchestration

❑ SAP❑ People Soft❑ Oracle e-business suite❑ BluePrism❑ Automation Anywhere❑ IBM WDG

Service Oriented Architecture

❑ Message Queues❑ Web services❑ Java/J2EE

Public Cloud Offering, Datacenter orchestration, Containers and Serverless automation❑ AWS❑ Azure❑ Google Cloud❑ Kubernetes❑ Lambda❑ Chef❑ Ansible❑ uDeploy

Automobile

Manufacturing

Financial

Retail


Ansible plug-in

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Ansible is an IT automation engine that automates cloud provisioning, configuration management, application deployment, intra-service orchestration

▪ Submit and track Ansible playbooks

▪ Orchestrate complex IT automation workflows


Chef plug-ins

11

Chef is a configuration management tool for dealing with machine setup on physical servers, virtual machines and in the cloud

▪ ChefBootstrap - Automate the installation of the Chef client on one or more nodes

▪ ChefRunlist - Automate the infrastructure configuration by managing Chef recipes and cookbooks

11


Title

BUSINESS CHALLENGEA bank needs to track the transaction flow of its customers to evaluate and detect any anomaly to their usual behaviors and act accordingly.

TECH REQUIREMENTSCustomers’ data – including transactions history - are stored on premise and used to train the behavioral models. Cloud services are hosted on AWS and the whole process is orchestrated by Workload Automation.

Automation on Cloud: a scenario for AWS

What is AWS Lambda used for?Lambda is the event-driven, serverless computing platform provided by Amazon as a part of AWS.

What is AWS SQS used for?Fully managed message queues for microservices, distributed systems, and serverless applications

What is AWS SNS used for?It is a managed service that provides message delivery from publishers to subscribers.

What is AWS Cloud Formation used for?It speeds up cloud provisioning with infrastructure as code.


TitleAutomation on Cloud: a scenario for AWS

PRODUCTS INVOLVED

✓ Hybrid workload(AWS cloud + on premise) in common workflows

✓ Automatic recovery actions to prevent workflow to get stuck

✓ Agents' dynamic capabilities and Kubernetes self-scaling to manage high volume of transactions

✓ Monitoring, alerting automatic incident creation for process failure


NEW PLUGINS: Azure Data Lake Storage & Analytics

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WHAT IS THIS?Customers can orchestrate their cloud and big data automation processes by interacting with the Azure Resource Manager and Data Lake plugins, using them to manage big data analysis and storage.

BUSINESS CHALLENGELarge retail companies with e-commerce, want to keep a competitive advantage on prices, especially with the rise of online shopping.

TECH REQUIREMENTSTo be truly competitive companies need to 1) regularly analyze scraped pricing data from web sources and 2) automatically reprice their goods and update the inventory based also on historical data and trends.Workload Automation can orchestrate the entire process.


With an easy and intuitive interface

Widening customers’ SAP landscapes with IBM Workload Automation

+

IBM WorkloadAutomation

integration with SAP

From a centralized point of monitoring and control

Seamlessly orchestrate combined SAP and non-SAP workflowsacross platforms and environments

Orchestrate SAP activities on a flexible and comprehensive

runcycle basis

Create sophisticated automated IT business flows

(eg. Re-run on failure)

Create complex logicaldependencies between

several SAP tasks

Trigger IT business flows usingexternal events

Create alerts or tickets basedon the results of your

automated flows

Predict the effect of changes to your workflows with a

what-if analysis tool

Higher productivity

Lower operating costs

Better control

Manage SLAs


Use case: Inventory management automation

With the IWA-SAP integration customers can orchestrate (by plan or event-driven):✓ SAP ECC or S/4HANA process chains✓ SAP BO / BI✓ Run jobs in parallel where possible✓ Add logic to rerun when needed✓ Integrate with non-SAP jobs where needed


Use case: corrective actions

Run SAP job according to plan

get job result

Subsequent steps (SAP &

non-SAP)

Submit re-run

get re-run result

Corrective actions (SAP &

non-SAP)

Alert

Ticket in ServiceNow or

others

ok

error

ok

error

✓ Submit SAP job as part of a scheduled jobstream✓ Intercept the results of a job✓ Execute actions according to the result, for example:

▪ Proceed with jobstream if job is successful▪ Try a re-run if 1st attempt had errors▪ Intercept result of re-runExecute actions accordingly:

▪ Proceed with jobstream if successful▪ Email or other alert▪ Open ticket in ServiceNow or other systems▪ Other corrective actions (eg. Launch a

secondary branch of the jobstream)

+

Faster problem resolution

Lower operating costs

Business continuity


Use case: Trigger actions by SAP event

user adds manual job

IWA intercepts the event

Run specific flow (SAP &

non-SAP)

Alert

Ticket in ServiceNow or

others

• SAP user adds a manual job• IWA is integrated with SAP interception system and

captures the job• IWA intercepts the event and in addition executes

predefined actions, for example:• Alert or email• Open a ticket in ServiceNow• Execute a specific job or jobstream• others

+

Faster problem resolution

Business continuity

SLA compliance


Make the most out of Workload Automation on Kubernetes

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Why you need IBM Workload Automation

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• Scheduled, on request, on events

• Scripted or with direct application integrations

• Simple or complex flows with parallel or alternate branches

• Bound to a specific server, or distributed across pools

• Time dependent or resource constrained

• On Premise, on Cloud, hybrid

Automate any kind of unattended process

• Centralized security

• Centralized auditing

• Integrations with incident managements

• Centralized compliance reporting

Centralized management for Regulation Compliance

• Consolidate operation teams and procedures

• Integrations with monitoring and alerting tools

• Predicts impacts of failures on business deadlines

Monitor all enterprise unattended processes from a single point


Workload Automation + K8s: the New Grid Computing

21

Agent

K8s job type kubectl

App

Node 1 Node 2

App

App

Starting temporary containers(to run executables, scripts, java mains)

Pro• Agents and Applications running in their own container with their

own libraries and OS distribution• Application container runs only when needed• Can run on different nodes, K8s will run each job on the best systems• Same pool of agents can schedule multiple applications in the cluster• Agent authorized by K8s security to run jobs on one or more

namespaces• Most efficient way to use K8s cluster• Best solution to run executables, scripts, java mains

Cons• Not possible if the application need to always active and be called via

APIs


What’s new in V9.5.0.3 and what comes next


Enhanced Business Control

23

Alerts for your dashboard KPIs▪ alerts on widgets defined on value

change or threshold

Custom Roles▪ customized UI for each role

Launch in Context▪ ability to use direct links to UI

pages

XML support for dashboards▪ support XML for REST datasource

Dashboard import/export▪ Share customized dashboards

with other users


9.5.0.3 Integrated File Transfer Operations

▪ New dashboards for File Transfer operations


9.5.0.3 Integrated File Transfer Operations

▪ Monitoring transferred bytes, transfer rate, completion time estimate

▪ Parallel transfer, Selective re-transfer

▪ Encryption at rest

▪ Rerun from the point of failure

▪ Post processing of transferred files (delete, rename, move)

When the transfer is interrupted at 98%

I can restart it without picking up the entire file

again

Useful

Clear

Available for D, Z, SaaS

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IWA Next

26

Manage your File Transfer operations

Empower your automation with AI

User-centered modeling

Integrate in your WA workflows File Transfer operations and RPA bots

• Agent-to-agent File Transfer• Integrations with MFT tools and cloud

data services• Integrations with RPA tools for UiPath,

IBM RPA

Leverage historical workload execution data with AI to provide enhanced operational experience

• Anomaly detection for overall workload and individual jobs

• Job resolution prioritization• New component included in IWA to

provide AI capabilities

Unified access point for workflows design and self-service scenarios

• New Workload Designer with single access point for all objects

• Integrated graphical views• Self-service catalog in Workload

Designer

$9.95 BILLION ENTERPRISE | 153,000 IDEAPRENEURS | 50 COUNTRIES

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