top ten open enrollment headaches
DESCRIPTION
Ten reasons why HR & Payroll departments, and the employees they serve, HATE open enrollment.TRANSCRIPT
Ten reasons why HR & Payroll departments, and the employees they serve,
HATE open enrollment.
#10 Have you seen how much paper that a manual open enrollment
can produce?
# 9 Group meetings with benefits brokers. With the same questions.
Over and over and over.
# 8 Employees have to take home documents and make decisions with their spouses.
It is difficult to compare plans, the benefits of those plans, and how it affects their total
take home pay.
# 7 For some employees using web-based self-service, the sign up process
doesn't make any sense. This means more calls to HR.
# 6 Getting the information entered into Payroll accurately is more than a chore.
For companies using a paper process, this is an absolute nightmare.
# 5 Getting the information transferred to insurance carriers, and making sure it is
accurately processed AND billed, can also be a nightmare – one that lasts year ‘round.
# 4 HR Departments spend weeks before, during, and after open enrollment
making sure it was done right.
While they are doing this, they don’t have the capacity to do anything else that helps
the company run smoothly.
# 3 Employees can be confused and overwhelmed by their options, with many
choosing to make NO changes in order to avoid the headache.
This can cost them more money out of pocket, and ultimately leave them
feeling dissatisfied by the whole process.
# 2 Making changes regarding dependents/life stages/health care reform, for each employee, are repetitive and painstaking tasks for the HR
department to process.
# 1 With a lot of data to transfer, and a lot of people touching that data,
the probability for mistakes is high.
The cost of those mistakes?
Even higher.
