To Current And Beyond: Highlights of Virginia Beach’s

10.2 Upgrade And ArcGIS Online Implementation From A

Systems Analyst Perspective

Dave Arnold, Systems AnalystSridhar Katragadda, Systems Analyst

Objective

• 10.2 Upgrade (from 9.3.1) and ArcGIS Online implementation from a customer-focused perspective

• less focus on the technical details, more focus on the observed benefits

• Lots of new capabilities, not without challenges

About Virginia Beach

• Located in the Coastal Plain Physiographic Region of Virginia (aka “Tidewater”)

• Population: ≈ 450,000• Land Area: 248 mi²• Total Area: 307 mi²• Coastline: 38 mi

Department of Communications and Information Technology

• Dept. of Communications and Information Technology (ComIT) one of 30+ municipal departments

• Support municipal government of approx. 7,000 employees

• Center for Geospatial Information Services (CGIS) is a division of ComIT

ComIT Operational Areas• Applications Support• Business Center• Center for Geospatial

Information Services• City/School Printing Services• Information Security

and Privacy• Multimedia Services• Systems Support• Technology Project

Management• Technology Service Center• Telecommunications

CGIS and the Enterprise GIS Concept

• Provides GIS services to municipal enterprise

• Maintains enterprise GIS infrastructure (hardware, software, DBMS)

• Maintains enterprise data assets• Manages/maintains enterprise

desktop and web GIS applications• Provides training and technical

support to GIS user communities• Responds to ad-hoc data and map

requests

Public-facing web mapping application

Employee only web mapping application

The CVB EGIS Community Development Functional Team

• Planning• Real Estate Assessor’s Office• Housing and Neighborhood

Preservation• Economic Development

• Management Services• Parks and Recreation• Schools• Commissioner of Revenue

Two Other Functional Teams• Engineering and Operations

• Public Works• Public Utilities• Parks and Recreation

• Public Safety• Police• Fire• Emergency Medical Services

(Rescue)• Emergency Communications &

Citizen Services (ECCS)Photo Credit:

HamptonRoads.com

Summary of the City’s 10.2 Upgrade

• Prior to 10.2 upgrade, the City was using 9.3.1 (since 2010)• In addition to desktop, server, and ArcSDE upgrades, hardware was

also upgraded (entire web delivery platform was “re-architected”)• Fault tolerant• Increased redundancy• Expands capacity and reliability

Diagram Credit: Chris Jones, Systems Engineer

Greater Capacity Means More Services Can Be Offered

• Expanded demographic data repository

Median Age

Diversity Index

% of Families Below Poverty

% of Households in SNAP

Greater Capacity Means More Services Can Be Offered

• Operational map services using data from dept. specific business systems

• Software used by Real Estate Assessor

• Software to manage inspections, violations, and permits for Code Enforcement and Permits

6

5

1

4

3

2

Sources: Esri, HERE, DeLorme, TomTom, Intermap, increment P Corp., GEBCO,USGS, FAO, NPS, NRCAN, GeoBase, IGN, Kadaster NL, Ordnance Survey, EsriJapan, METI, Esri China (Hong Kong), swisstopo, MapmyIndia, © OpenStreetMapcontributors, and the GIS User Community

Inspector Zones

Permit - Locations - Building - Commercial

Permit - Locations - Building - Residential

Image Services Increase Access to Sizeable Raster Data Repositories

• Internal and External Desktop and Web users

Profile View using LAS Dataset Toolbar

Image Services Enhance Web Applications

Image Services Enhance Web Applications

Potentially Flooded Areas from Storm Surge During a Hurricane

Summary of ArcGIS Online Implementation

• Organizational account structure (68 users per Desktop licenses with additional 50 users and 20,000 credits)

• Community Analyst (5 users)• GIS Open Data site

ArcGIS Online Facilitates Integration with Enterprise Business Systems

• ProVal • Accela Automation

Self-Service Mapping/Data Analysis w/ AGOL and Community Analyst• Custom maps created by REA appraisers and appraiser supervisors• Department of Housing and Neighborhood Preservation for rental

inspection area determination

Self-Service Mapping/Data Analysis w/ AGOL and Community Analyst

• Community Analyst used primarily by

• Economic Development for prospective businesses (market potential studies)

• Mgt. Services for feasibility studies (i.e., potential light rail stops)

• Parks and Recreation-Population demographics around facilities

Virginia Beach’s Open Data Initiative