tma world viewpoint 26: matrix organization best practices - extending your collaborative influence...
Post on 19-Oct-2014
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The matrix structure is a well established organizational mechanism for managing people, products and projects across multiple geographies. Effective leadership in a matrix environment requires us to achieve a balance between exercising direct leadership authority whilst simultaneously conveying indirect leadership influence across organizational boundaries. This TMA World presentation explores eight practical approaches you can role model as a leader to support the effectiveness of your people working in a matrix environment. For more advice on how to thrive in the borderless workplace, including working in complex, global environments, contact us today: [email protected]TRANSCRIPT
Matrix Organization Best Practices
Extending Your Collaborative Influence As A Leader
© Transnational Management Associates Ltd. All Rights Reserved.
2
Matrix
Organization
Best
Practices
The matrix structure is a well
established organizational
mechanism for managing people,
products and projects across
multiple geographies.
© Transnational Management Associates Ltd. All Rights Reserved.
3
Matrix
Organization
Best
Practices
Effective leadership in a matrix
environment requires us to achieve
a balance between exercising direct
leadership authority whilst
simultaneously conveying indirect
leadership influence across
organizational boundaries.
© Transnational Management Associates Ltd. All Rights Reserved.
4
Matrix Organization Best Practices
Roles and responsibilities
Unify
Empower
Devolve
Political awareness
Digital Influence
Communication rhythm
Feedback
Here are eight practical
approaches you can role
model as a leader to
support the effectiveness
of your people working in
a matrix environment.
© Transnational Management Associates Ltd. All Rights Reserved.
5
Matrix Organization Best Practices
Roles and responsibilities
Accept that you are going to be accountable for things you do not always directly control, whilst communicating clearly your responsibilities, priorities and authority to your key stakeholders, so they can work for you, rather than against your overall goals.
© Transnational Management Associates Ltd. All Rights Reserved.
6
Matrix Organization Best Practices
Roles and responsibilities
Your personal tone and style needs to be one of partnership otherwise you will alienate rather than attract commitment.
© Transnational Management Associates Ltd. All Rights Reserved.
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Matrix Organization Best Practices
Unify
Establish a unifying and
operationally potent
vision for your people
regardless of their
location that has
sufficient elasticity to
accommodate local
market nuances, whilst
remaining relevant to the
super-ordinate task in
hand.
© Transnational Management Associates Ltd. All Rights Reserved.
8
Matrix Organization Best Practices
Empower
Focus on consulting,
engaging and
empowering your people
rather than controlling
them.
© Transnational Management Associates Ltd. All Rights Reserved.
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Matrix Organization Best Practices
Empower
The more you try to
control, the more you
potentially reinforce a
perceived lack of trust in
not allowing them to
exercise their own
individual judgement or
capability.
© Transnational Management Associates Ltd. All Rights Reserved.
10
Matrix Organization Best Practices
Devolve
Devolve decision making
initiative away from the
centre as much as you
can, to encourage
responsiveness, insight
and intimacy with local
market challenges.
© Transnational Management Associates Ltd. All Rights Reserved.
11
Matrix Organization Best Practices
Political Awareness
Develop an astute
awareness of the
competing local
priorities that potentially
split the loyalty of your
people between the local
and global agendas.
© Transnational Management Associates Ltd. All Rights Reserved.
12
Matrix Organization Best Practices
Political Awareness
Know the pressure
points and manage
organizational politics
objectively and with the
best interests of the
whole business as your
priority.
© Transnational Management Associates Ltd. All Rights Reserved.
13
Matrix Organization Best Practices
Digital Influence
Encourage a culture of transparency and openness by using corporate social media to support a flow of continuous engagement and dialogue across and beyond your matrix.
© Transnational Management Associates Ltd. All Rights Reserved.
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Matrix Organization Best Practices
Digital Influence
Role model digital communication literacy by using a variety of social media tools, for example weekly video blogs and audio briefings, to engage your key matrix stakeholders.
© Transnational Management Associates Ltd. All Rights Reserved.
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Matrix Organization Best Practices
Communication rhythm
Manage the generation,
flow and delivery of
strategic information by
keeping formal
communication
focussed.
© Transnational Management Associates Ltd. All Rights Reserved.
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Matrix Organization Best Practices
Communication rhythm
Establish a regular
communication pattern
or rhythm to assist
managers locally to
structure when and how
they engage with you on
important issues.
© Transnational Management Associates Ltd. All Rights Reserved.
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Matrix Organization Best Practices
Feedback
Elicit personal feedback from your key people on a continuous basis both formally and informally.
© Transnational Management Associates Ltd. All Rights Reserved.
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Matrix Organization Best Practices
Feedback
In an age where organizational hierarchies are transforming themselves towards ‘wirearchies,’* being connected and respected is the new mantra for personal branding
© Transnational Management Associates Ltd. All Rights Reserved.
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Matrix Organization Best Practices
Feedback
Asking for continual feedback accrues value to your personal brand and demonstrates to your matrix stakeholders that you are accessible and committed partnership.
© Transnational Management Associates Ltd. All Rights Reserved.
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Matrix Organization Best Practices
In the borderless
matrix
...collaboration is
the new competitive
advantage.
‘Wirearchies’
Source - Jon Husband
© Transnational Management Associates Ltd. All Rights Reserved.
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Publications Written by Terence Brake, Director of Learning & Innovation at TMA World. Our new Borderless Working e-book series
About Us
Visit
www.tmaworld.com/insights
to discover the latest
thinking from our experts
on global, collaborative,
cross-cultural and virtual
working.
© Transnational Management Associates Ltd. All Rights Reserved.
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Above all we’d like to hear from you directly, so please don’t hesitate to send any comments, questions or feedback
to us at: [email protected]
Or visit our website:
www.tmaworld.com
About Us
Visit
www.tmaworld.com/insights
to discover the latest
thinking from our experts
on global, collaborative,
cross-cultural and virtual
working.