tma world viewpoint 23 digitally resonant leadership in the borderless workplace

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Digitally Resonant Leadership in the Borderless Workplace TMA World Viewpoint

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New horizons for developing leadership influence are emerging in the borderless workplace. What were once seen as peripheral capabilities like leading virtual teams and remote knowledge workers are now central to the talent development agenda of the future. This presentation examines the habits, mindsets, behaviors and skills that leaders require to thrive in the digital workplace. To find out more about this topic, contact us today: [email protected]

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Page 1: TMA World Viewpoint 23 Digitally Resonant Leadership in the Borderless Workplace

Digitally Resonant Leadership in the Borderless Workplace

TMA World Viewpoint

Page 2: TMA World Viewpoint 23 Digitally Resonant Leadership in the Borderless Workplace

Digitally Resonant Leadership in the Borderless Workplace

New Horizons

New horizons for developing leadership influence are

emerging in the borderless workplace.

Page 3: TMA World Viewpoint 23 Digitally Resonant Leadership in the Borderless Workplace

Digitally Resonant Leadership in the Borderless Workplace

New Horizons

What were once seen as peripheral capabilities like leading

virtual teams and remote knowledge

workers are now central to the

talent development agenda

of the future.

Page 4: TMA World Viewpoint 23 Digitally Resonant Leadership in the Borderless Workplace

Digitally Resonant Leadership in the Borderless Workplace

As businesses become increasingly connected and collaborative, one of the most significant daily challenges confronting a new generation of leaders is: Transferring the fidelity of leadership performance in a digital environment, without degrading the integrity of personal leadership impact.

Page 5: TMA World Viewpoint 23 Digitally Resonant Leadership in the Borderless Workplace

Digitally Resonant Leadership in the Borderless Workplace

Whilst it can take years to master the leadership skills and professional expertise required for stand out performance in today’s complex organizations, most people develop those capabilities in the physical world, working face-to-face with colleagues and clients alike.

Page 6: TMA World Viewpoint 23 Digitally Resonant Leadership in the Borderless Workplace

Digitally Resonant Leadership in the Borderless Workplace

In the new borderless world, the transference required from the physical leadership realm to the virtual sphere is by no means easy or straightforward.

Page 7: TMA World Viewpoint 23 Digitally Resonant Leadership in the Borderless Workplace

Digitally Resonant Leadership in the Borderless Workplace

Many organizations imagine that their leaders will ‘somehow instinctively pick up’ leading in a virtual environment and whilst it’s true to say that many do, far fewer reach the levels of mastery that excellent performance demands.

Page 8: TMA World Viewpoint 23 Digitally Resonant Leadership in the Borderless Workplace

Digitally Resonant Leadership in the Borderless Workplace

Effective leaders in a face-to-face situation often become relatively impotent working virtually, frustrated that the digital environment seems to diminish the resonance and impact of their influence and authority. The nuances and subtitles of effective virtual leadership are often unpredictable and unseen.

Page 9: TMA World Viewpoint 23 Digitally Resonant Leadership in the Borderless Workplace

Digitally Resonant Leadership in the Borderless Workplace

The required skills have to be learned and can to a certain extent be trained. This is particularly true for leaders who have yet to develop the technological fluency of using social and collaborative tools as ‘second nature’. It’s also true of leaders who have yet to develop a borderless workplace mindset.

Page 10: TMA World Viewpoint 23 Digitally Resonant Leadership in the Borderless Workplace

Digitally Resonant Leadership in the Borderless Workplace

Digital Leadership Skills & Capabilities

Three strands of virtual leadership capability in the borderless

workplace are becoming critical for new generation leaders.

They are differentiated and distinct, but also interrelated:

Team Individual Environmental

Page 11: TMA World Viewpoint 23 Digitally Resonant Leadership in the Borderless Workplace

Digitally Resonant Leadership in the Borderless Workplace

ENVIRONMENTAL

Leading through collaborative and social networks.

Here leaders focus on establishing, contributing to and leveraging

collaboration across and beyond the business, often in open access

or closed networks and communities of contributors.

Page 12: TMA World Viewpoint 23 Digitally Resonant Leadership in the Borderless Workplace

Digitally Resonant Leadership in the Borderless Workplace

Leading virtual teams, focused on achieving specific

goals and objectives in a structured and disciplined

way for high performance to meet strategic or

operational goals.

TEAM

Page 13: TMA World Viewpoint 23 Digitally Resonant Leadership in the Borderless Workplace

Digitally Resonant Leadership in the Borderless Workplace

INDIVIDUAL Remote leadership focused on inspiring the best

performance from remote knowledge workers, often

working as individual contributors.

Page 14: TMA World Viewpoint 23 Digitally Resonant Leadership in the Borderless Workplace

Digitally Resonant Leadership in the Borderless Workplace

Digital Resonant Leaders

What are some of the habits, mindsets and behaviours

of digitally resonant leaders?

Networked Sense Makers

Attention Getters

(not seekers)

Connectors & Digital

Facilitators

Page 15: TMA World Viewpoint 23 Digitally Resonant Leadership in the Borderless Workplace

Digitally Resonant Leadership in the Borderless Workplace

Digital Resonant Leaders

Some of the more consistent and distinguishing characteristics of

those who gain digital influence within company communities and

beyond are:

Networked Sense Makers

Attention Getters

(not seekers)

Connectors & Digital

Facilitators

Page 16: TMA World Viewpoint 23 Digitally Resonant Leadership in the Borderless Workplace

Digitally Resonant Leadership in the Borderless Workplace

NETWORKED

They have cultivated a well developed but

discretionary and selective network of

connections, both inside and outside

the organization.

Page 17: TMA World Viewpoint 23 Digitally Resonant Leadership in the Borderless Workplace

Digitally Resonant Leadership in the Borderless Workplace

NETWORKED

Powerful networks accumulate over time

and focus on influencing and facilitating

relational energy rather than merely

accumulating vast numbers of

contacts.

Page 18: TMA World Viewpoint 23 Digitally Resonant Leadership in the Borderless Workplace

Digitally Resonant Leadership in the Borderless Workplace

SENSE MAKERS

They have built their credibility and reputation

on an insightful, reflective and balanced

interpretation of the complex and contradictory

workplace they inhabit and they are offer thought

leadership in their respective professional field.

Page 19: TMA World Viewpoint 23 Digitally Resonant Leadership in the Borderless Workplace

Digitally Resonant Leadership in the Borderless Workplace

SENSE MAKERS

The borderless workplace is by definition a place

of multiple contexts and therefore it offers

multiple contexts for spawning new

‘thought leaders’ connected to expert

‘communities of practice’ who enrich

collective knowledge.

Page 20: TMA World Viewpoint 23 Digitally Resonant Leadership in the Borderless Workplace

Digitally Resonant Leadership in the Borderless Workplace

They have an organizational profile that attracts attention ‘in an age

of continual partial distraction’.

They may have implicitly acquired a following, where by their

identity becomes an informal personal brand inside the organization.

ATTENTION GETTERS (not seekers)

Page 21: TMA World Viewpoint 23 Digitally Resonant Leadership in the Borderless Workplace

Digitally Resonant Leadership in the Borderless Workplace

The reputational value of their brand is reinforced by the dwell time

of others (tracked and measured through social analytics) on the

sites, blogs or social networks personally associated with them.

‘Likes’, ‘dislikes’ ‘comments’ and ‘shares’ all accumulate to build their

brand equity.

ATTENTION GETTERS (not seekers)

Page 22: TMA World Viewpoint 23 Digitally Resonant Leadership in the Borderless Workplace

Digitally Resonant Leadership in the Borderless Workplace

CONNECTORS & DIGITAL FACILITATORS

They have a reputation sustained not just by how much

they offer personal comment (they are not egocentric),

but also much how they assist, direct, recommend

and connect others to relevant sites, blogs, articles

and comments that help people get things done.

Page 23: TMA World Viewpoint 23 Digitally Resonant Leadership in the Borderless Workplace

Digitally Resonant Leadership in the Borderless Workplace

CONNECTORS & DIGITAL FACILITATORS

That process is conducted digitally. The more they

usefully facilitate, the more their visible

worth grows.

In that sense they become a centrifugal force

for digital leadership.

Page 24: TMA World Viewpoint 23 Digitally Resonant Leadership in the Borderless Workplace

Digitally Resonant Leadership in the Borderless Workplace

Virtual Leadership what has changed?

In the world of social and collaborative networks,

leadership presence and charisma take on a

new meaning.

Page 25: TMA World Viewpoint 23 Digitally Resonant Leadership in the Borderless Workplace

Digitally Resonant Leadership in the Borderless Workplace

Virtual Leadership what has changed?

Specifically in the last three years, new technologies have

significantly shifted and opened up leadership

opportunities for people to become leaders of whole

networks, rather than just specific teams

and individuals.

Page 26: TMA World Viewpoint 23 Digitally Resonant Leadership in the Borderless Workplace

Digitally Resonant Leadership in the Borderless Workplace

Virtual Leadership what has changed?

This in turn perpetuates a new level of value added

engagement and inclusion among talented employees

who, for whatever reason, may have been locked out

of or excluded from the formal leadership

development pipelines of an organization.

Page 27: TMA World Viewpoint 23 Digitally Resonant Leadership in the Borderless Workplace

Digitally Resonant Leadership in the Borderless Workplace

Digitally resonant leaders both articulate and personify

the vision of borderless working, by role modeling the

communication behaviours and leadership style

required for exceptional performance.

Page 28: TMA World Viewpoint 23 Digitally Resonant Leadership in the Borderless Workplace

Digitally Resonant Leadership in the Borderless Workplace

They are quite simply, the new core and the

pulse of a difficult to manage borderless world.

Page 29: TMA World Viewpoint 23 Digitally Resonant Leadership in the Borderless Workplace

Digitally Resonant Leadership in the Borderless Workplace

To learn more about how TMA World can help

your organization, please contact us at

[email protected]

or visit

http://www.tmaworld.com/training-solutions/