IMPROVED CUSTOMER EXPERIENCE

Free staff from tills to provide a much more personal shopping service

TM-Intelligent Range

IMPROVE EFFICIENCY AT THE POINT OF SALE

IMPROVED CUSTOMER INTERACTION

Show tailored information to customer using tablets

IMPROVED CROSS-SELLING AND UP-SELLING

Provide staff with up-to-the-minute management information to increase sales

Changing the way you do business

High street stores have been hit by two key issues affecting the retail and hospitality sector: changes in consumer behaviour, and increasing competition from online stores and alternative shop formats. To address this, retailers need to adapt by finding new ways to improve the customer experience and attract more shoppers.

Research1 shows retailers’ top priorities are the integration of POS applications offering enhanced services (such as loyalty programmes and dynamic marketing content management), and the introduction of mobile POS devices.

Among the many advantages offered by mobile POS systems is their capability to improve the efficiency of retailers’ IT systems. Mobile POS systems also help retailers improve the in-store customer experience, enabling retail assistants to influence customer buying behaviour as they walk through the store by:

– performing transactions away from the till– providing tailored information– remotely printing receipts– reducing queuing times

How Epson can help?

As Europe’s number one POS printer manufacturer2, we understand what matters when it comes to POS services. Building on the success of our popular TM receipt printers, we have developed a range of intelligent devices — the TM-Intelligent range — that offer a compact, all-in-one, tablet-based POS platform. Reliable, resilient and easy to upgrade, TM-Intelligent devices can be set-up and operated remotely — ideal for today’s challenging business environments.

By working closely with a number of POS software innovators, we have ensured that our TM-Intelligent devices deliver a cost-effective, low-risk, tablet-based POS platform that will help you deliver better customer service and increase the efficiency of your business.

To find out how your business can benefit, visit www.epson.co.uk/epos

Increased mobility Flexible solution Designed for retail Bridge to the future

Using tablet PCs and other mobile devices, you can extend beyond the checkout to provide better customer service.

Legacy POS Windows and Linux applications are supported.

Benefit from a streamlined system that maximises counter space and is designed for easy integration and maintenance.

Designed to work with both native and web-based applications.

TM-iHub Series (TM-T88V-iHub, TM-T70-iHub, FP-90III)

Intelligent receipt printers that communicate with compatible web browsers

Print receipts and labels directly from tablets and other mobile devices using the TM-iHub Series. It’s a convenient, elegant and straightforward printing solution that’s ideal for retail and hospitality businesses. With unique, built-in intelligence, called ePOS3, TM-iHub series can print and control basic POS peripherals from apps or web-based applications, making it ideal for tablet-based POS solutions.

Designed for markets where a fully-compliant fiscal printer is needed, including Italy, our FP-90III is designed to make fiscal reporting and receipt printing as easy and efficient as possible.

Control POS peripheralsThese intelligent devices can control customer displays or cash drawers, and can also control legacy Epson TM printers — both wired and wireless.

Easy configurationNo need for print drivers as a LAN or WLAN connection is all that’s required.

Easy maintenancePC-free operation.

TM-P20, TM-P60II and TM-P80

Portable printers for receipts and labels

Fast and effective, these printers add flexibility and ease to customer interaction with capabilities ranging from high-quality receipt and barcode printing to direct printing from web browsers on tablets and mobile devices.

Choose between the small and light TM-P20 and the TM-P60II4 with autocutter for 58mm receipts or the TM-P80 for 80mm-wide receipts.

DependableWith a long battery life and rugged casing, our printers deliver the high reliability businesses need.

EfficientOur portable printers with fast print speeds enable customers to be served more quickly and efficiently.

ConvenientLight to carry and simple to use, our portable printers make great customer service easier than ever.

1Coleman Parkes, Epson Retail Research Programme, 2012.2Futuresource consulting, 2013.3Patent pending.4Available as receipt or peeler model.

TM-T88V-DT, TM-T70II-DT and TM-H6000IV-DT

Intelligent terminals with integrated peripheral controller

These integrated terminal and receipt printers are ideal for retailers who want to add a differentiator in their Linux or Windows based POS system. Providing a powerful built-in CPU, memory, storage and pre-loaded operational system, they can integrate the traditional POS applications with online services such as loyalty programs and electronic receipts. They also have the ability to control POS peripherals and existing TM receipt printers from a cloud-based application.

With Epson’s commitment of continuous evolution, investment and improvement, TM-DT is the best choice to assure the continuity of your business, no matter if you decide on local or web-based solutions.

Full resilienceOffers offline redundancy for full resilience, so even if the network is down, sales won’t stop. Comes with an option of Linux or Windows operation system.

Peripheral controlePOS-Device technology allows you to control peripherals such as scanners, customer displays, cash drawers and scales, through the web, without the need for additional drivers.

Small footprintThe TM-T88V-DT has a compact design that saves counter space, while the TM-T70II-DT is designed for mounting under counters with front-facing controls and paper loading.

Comprehensive supportSupports most popular virtualisation technologies.

Integrated designEliminates the need for a PC.

Multi-function capabilityThe TM-H6000IV-DT is an integrated, multi-station, intelligent terminal that can process cheques and print receipts and slips.

Epson-approved software solutionsWe are working with multiple POS software innovators to help you boost efficiency, increase sales and manage customer retention.

To find your perfect solution, visit www.epson.co.uk/isv

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Epson’s range of TM-Intelligent devices