tip catalouge service 2016 oct review...• advice on hse compliance • industrial hygiene study...
TRANSCRIPT
SERVICES CATALOGUE
TIP Regulatory Authority• Affection Plans• Plot demarcation• Design approval• Construction permit• Fitout permit• Building completion certificate
Project Management
Planning Services• Master planning• Data Collection• Data Analysis• Technical Feasibilities• Costs Estimate • Scheduling• Scope governance• Projects initiation
Execution Management Services• Construction Management & Supervision• Infrastructure Implementation, utility connections• Design Management
Technical Services• Technical Solution• Value Engineering• Architectural Concepts• Building Systems Engineering
Facilities Maintenance And Operations • HVAC Maintenance
• FF/FA & Extinguishers Maintenance
• Civil Maintenance
• MEP Maintenance
• Satellite TV Maintenance
• Fit Outs (Assembly & Dis assembly of furniture’s)
• Electrical substation Maintenance
• Lift/Elevators Maintenance
• Generator Maintenance
• Building Life Cycle management
TIP IT Overview:The mission of the TIP Information Technology Division is to providethe most innovative, high quality, technology based services inthe most cost effective manner, and to facilitate the achievementof the vision, goals and objectives of our tenants.
TIP provides various IT services in compliance with theISO/IEC 20000-1:2011 standard and the ITIL Best Practices.
Our pool of skilled resources create and mould their services around the needs and strategic objectives of our customers/ tenants.
International Standards are strategic tools and guidelines to help companiestackle some of the most demanding challenges of modern businesses.TIP IT have derived their standard set of policies through continuousassessment and study to benefit their clients and the users throughthe ISO/IEC 27001 security standards to provide their clients withInformation Security Management System Framework.
Information Technology
IT Infrastructure Services
Service Level Agreement
• Comprehensive Annual agreements
• Contracts for selective services
• Management of Tenant’s IT assets and services
IT Services
Email & Active Directory Services
Network Services
Internet and Intranet Services
Backup, Storage and Recovery Services
Endpoint Security Services
Service Desk & Support Services
Data Center Services
Telecommunication Services
Wireless Services
Hosting Services
Hardware Procurement Services
Software Procurement Services
Cabling Services
WAN Services
LAN Services
Access Control & Time Attendance Services
CCTV Services
Printing Services
Project Management & Consultancy Services
Information Technology
Health, Safety and Environment
HSE Compliance • Facilities Design review• Tenant’s Vendor/contractor prequalification • Regular inspections and walkthroughs with tenants and their contractors• Advice on HSE compliance • Industrial Hygiene Study (Workplace, Atmosphere Study, Noise, Vibration)• Environmental Impact Assessment
HSE Awareness• Trainings• Seminars/ Workshops • Awareness collateral : Signs, Posters and Slogans• HSE Alerts• Health Surveys• Emergency Drills
Emergency Services• Emergency response services :Fire, Medical, Trauma, Rescue, HazMat and any Others• Liaison with Authorities• Fire safety inspection & advice• Crisis Management in coordination with NCEMA
Security & Protocol
• Provide security services
• Single point of contact for incident, accident / emergency
• Provide smooth access to tenants, employees, visitors,
suppliers/service providers
• Escort services for all weapons/ ammunitions: IN/OUT under authorization from GHQ, AD Police and MOD
• Single point of contact for access to Military bases
• Protocol services for all government delegations
• Coordinate product/prototype clearance, movement and participation in events (weapons/ammunition)
• Help customs clearance from GHQ
Employee Security Clearance
• Standard clearance
• Explosive training clearance
General Services
Staff Accommodation • New rooms• Room management
Catering for• Staff & offices • Meetings• Corporate Events & Delegations• Any other Events/ Occasions
Support Staff • Cleaners• Office Boys• Messenger• Supervisor• Driver
Transportation• Buses, Cars• Chauffer driven car• Staff Transportation • Delegation Transportation• Material Transportation
Pest Control: • Offices Industrial Facilities Reservation of TIP facilities• Auditorium • VIP Tent• Recreations park • Gymnasiums (Male / Female)• Recreation Centre• Majlis Zayed• VIP Lounge
Nursery• Registration • Renewal
Guest House • Hotel Management
PRO Services
Business Services
• Business Setup (Establishment, Branches, L.L.C ..ECT)
• Industrial License (New, Renew, adding/ removing activities ..etc)
• Commercial License (New, Renew,adding/ removing activities ..etc)
• P.O.BOX related issues
• Establishment Card
• Registration & Renewal of Investor's vehicles
• Custom duty exemption issues
• Official documents translation
• Other related services
Visa Transactions• All cooporate Visa transactions
Documents Authentication
• Authentication of Foreign documents by MOFA
• Authentications of documents by embassies
• Authentications of official Arabic translation of Foreign documents by
ministry of Justice obtain equivalence from ministry of education
• Pre- approval of documents by Notary Public
• Other related services
Commercial
Industrial Real Estate Lease
• Industrial Land
• Workshops
• Warehouses
• Offices
• Staff accommodations
• Customized Facilities
Corporate Event Managment
• Plan, Coordinate & Manage corporate events
• Meet & Greet
Branding
• Design corporate branding
• Design and source gifts and souveniers
• Design and print business stationery
Marketing
• Design and create marketing collateral
TIP Customer Service
• One point of contact for all tenants
• One stop shop for all business needs of our tenants
• Receive all requests/complaints from TIP tenants
• Coordinate towards successful resolution of all tenant requests/ complaints
• Surveys : staff and customers/clients
TIP CUSTOMER SATISFACTION
AU
TOM
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SUPPORT
BUSINESSTEAM WORK REL
ATI
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SHIP
CO
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UN
ICA
TIO
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HELP
QU
ALI
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EXPERIENCE
FOCUSTIME
PEOPLE
LOYALTY
CALL CENTRE
ONLINE
SYSTEM
REP
RES
ENTA
TIV
ESUGGESTION
COMPLAINTS
SERVICE
HEALTHSAFETY
ENV
IRO
NM
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COMMUNITYSECURITY
IND
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Contact Us
TIP Customer ServiceTel : 600 588884 or +9712 506 9555Fax: +971 2 506 9998E-mail: [email protected]
Emergency:24/7 Hotline: 02 506 9997
Security:24/7 Hotline: 02 5069738Mobile: 056 3192410
FM Duty Officer:Mobile: 056 8794333
TIP Head Office:P.O.Box 136565, Abu Dhabi, UAE.T+971 2 506 9999 f +971 2 506 9998
www.tip.ae
www.tip.ae