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Page 1: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201
Page 2: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201
Page 3: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

Thu, Oct 18, 20188:00 AM - 5:00 PM

Mesa Convention Center 263 N Center StMesa, Arizona 85201

Page 4: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

Today’s Plan

This morning

Silos in Public Procurement

Statement of Work – Getting it right!!

This afternoon

The Top 10 RFP Best Practices You Should Steal

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Page 5: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

Approaching Retirement Makes You Start to Reflect• What is the meaning of life?

• Did I leave the coffee maker on?

• When does the lawn sprinkler turn on?

• Oh, and what will public procurement look like in the future?

….. So much to contemplate

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Page 6: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

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Page 7: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

Staring into the horizon

Lots of questions……

Lots of issues…..

Lots of knowledge…

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Page 8: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

Areas the Public

Procurement Profession

Should Focus on for the Next

20 Years

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Page 9: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

The Road Less Travelled

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Page 10: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

The real challenge…

Issue will be…..success in delivering complex projects on time, within budget with anticipated deliverables in a manner that complies with law/public policy related to fair, open and transparent

Page 11: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

The Story of the King’s Armor

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Page 12: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

Motivated suppliers behave properly!!!

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1523

Gustav Eriksson

King of Sweden

Page 13: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

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1000 suits of armour

“You have failed me …”

Page 14: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

My conclusion…

Need to do better, given public policy of fair, open and transparent, how do we get more complex projects done on time, within budget and with anticipated results???

Need to provide vendors with better RFPs so they can make us successful by proposing solutions that can be delivered on time and within budget

Page 15: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

The real challenge

Delivering complex projects on time and within budget while still being fair, open and transparent!!!

Page 16: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201
Page 17: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

Silos in Public Procurement

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Page 18: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

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Statement ofWork

RFP Contract

Page 19: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

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Page 20: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

Unicorns in Public Procurement Empowering Procurement to Say “NO”!!

By Michael Asner and Sharon Sheppard

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Page 21: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

URL:

lanigp.org/images/downloads/3_article__empowering_procurement_to_say_no.pdf

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Unicorns in Public Procurement Empowering Procurement to Say “NO”!!

By Michael Asner and Sharon Sheppard

Page 22: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

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Page 23: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

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Today’s Agenda

A. The BasicsB. Sources of InformationC. An easy, simple long-term solutionD. Short-term actions

Page 24: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

A. The Basics

What is a SOW?

What does it look like?

What goes into a SOW?

The simplest template

Measures of Excellence

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Page 25: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

What is a SOW?

“a narrative description of products or services to be supplied under contract.”PMI Project Management Book of Knowledge

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Page 26: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

What is a SOW?

“…a description of the work requirement which describes the buyer’s requirements in performance terms”IEEE (Institute of Electrical and Electronics Engineers

http://www.ieee.org/membership_services/services/financial/contracts/statement_of_work.html

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Page 27: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

What is a SOW?

“… should specify in clear, understandable terms the work to be done in developing or producing the goods to be delivered or services to b e performed by a contractor… (and)… define all performance requirements for contractor effort…”

NASA

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Page 28: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

Federal Acquisition Regulations (FAR)*37.602-1 Statements of work.

Generally, statements of work shall define requirements in clear, concise language identifying specific work to be accomplished. Statements of work must be individually tailored to consider the period of performance, deliverable items, if any, and the desired degree of performance flexibility . .

When preparing statements of work, agencies shall, to the maximum extent practicable—

Describe the work in terms of "what" is to be the required output rather than either "how" the work is to be accomplished or the number of hours to be provided . . .

(2) Enable assessment of work performance against measurable performance standards;

(3) Rely on the use of measurable performance standards and financial incentives in a competitive environment to encourage competitors to develop and institute innovative and cost-effective methods of performing the work . . .

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Page 29: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

What does a SOW look like?A Statement of Work should include the following:

Introduction & Background

References the original agreement containing legal terms and conditions.

Objectives

Provides well-defined statement of the results to be achieved in order for the work to be accomplished.

Identifies quantifiable criteria that must be met for the work to be acceptable and accepted.

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Page 30: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

What does a SOW look like?Scope of Work

States briefly what the scope of work does and does not cover

Includes:

o an outline of the extent of work

o brief overview of the steps of the project

o brief description of the methodology used

o description of the location of the work or where work will be performed

o price breakdown

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Page 31: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

What goes into a SOW?

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Page 32: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

The simplest template

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Page 33: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

Measures of Excellence:Attributes of Exemplar SOWs

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Page 35: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

THE CHOICESTwo Options:

Fix the SOW

Live with the SOW

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Page 36: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

What’s the solution?

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Page 37: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

Major problems ??? You Tell Me

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Page 38: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

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Today’s Agenda

A. The BasicsB. Sources of InformationC. An easy, simple long-term solutionD. Short-term actions

Page 39: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

Associations

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www.pmi.org

Page 40: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

Project Management Institute

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Page 41: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

National Contract Management Association

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https://www.ncmahq.org

Page 42: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

Books

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Page 43: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

Search Engines

www.google.com

‘statement of work’

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Page 44: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

On-line Courses

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Page 45: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

Social Media

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LinkedIn Groups

Public procurement

Project management

Page 46: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

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Today’s Agenda

A. The BasicsB. Sources of InformationC. An easy, simple long-term solutionD. Short-term actions

Page 47: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

Some Great Tools!

1. Template (Montana)

2. SOW Guide (Arizona)

3. SOW Writing Guide (RFPSOLUTIONS)

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Page 48: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

Document #1

State of Montana - Statement of Work Template

http://sitsd.mt.gov/content/contract/docs/SOWtemplate.doc

http://sitsd.mt.gov/content/contract/docs/SOWGuidelines.doc

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Page 49: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

Document #2

State of Arizona - Guide to Preparing a Statement of Work

https://asmi.az.gov/sites/default/files/documents/files/GUIDE%20TO%20PREPARING%20A%20SOW.pdf

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Page 50: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

Document #3

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http://www.rfpsolutions.ca/rfpportal/

Page 51: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

SOW Writing Guide TABLE OF CONTENTS

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Page 52: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

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Today’s Agenda

A. The BasicsB. Sources of InformationC. An easy, simple long-term solutionD. Short-term actions

Page 53: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

THE PROBLEM

You are never the Subject Matter Expert!

SOW is critical for success of the entire project!

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Page 54: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

Search Results

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Page 55: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

Action Plan

Buy Quality Assurance and Industry Intelligence

Review Draft RFP

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Page 56: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

RFP Process Elements

In the RFP itself

‘Unduly restrictive’

BAFO/Negotiations

Fixed Price / Results

Proof of Concept

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Page 57: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

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What have we learned?

Page 58: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

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Page 59: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

Michael Asner604/530-7881

[email protected]

Page 60: Thu, Oct 18, 2018 - Amazon S3 · 2018-10-19 · Thu, Oct 18, 2018 8:00 AM - 5:00 PM Mesa Convention Center 263 N Center St Mesa, Arizona 85201

TOP 10 PRACTICES YOU SHOULD STEAL