think global and local act together (metro c&c, l'oreal, tgcgf, ecr france)

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© ECR France 2010 Frans Muller, CEO, Metro Cash&Carry International Xavier Filou, General Manager of Corporate Trade Relations, L’Oreal International, cochair of ECR France Marc Van der Liet, Director, Marketing & Membership, The Consumer Goods Forum Moderated by: Olivier Labasse, General Manager, ECR France, Board member of ECR Europe Thursday 3d of June 2010 Plenary 2 Think global and local, Act together четверг, 10 июня 2010 г.

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Page 1: Think global and local act together (metro c&c, l'oreal, tgcgf, ecr france)

© ECR France 2010

Frans Muller, CEO, Metro Cash&Carry International Xavier Filou, General Manager of Corporate Trade Relations, L’Oreal International, cochair

of ECR FranceMarc Van der Liet, Director, Marketing & Membership, The Consumer Goods Forum

Moderated by: Olivier Labasse, General Manager, ECR France, Board member of ECR Europe

Thursday 3d of June 2010

Plenary 2Think global and local,

Act together

четверг, 10 июня 2010 г.

Page 2: Think global and local act together (metro c&c, l'oreal, tgcgf, ecr france)

© ECR France 2010

Speakers & moderator

четверг, 10 июня 2010 г.

Page 3: Think global and local act together (metro c&c, l'oreal, tgcgf, ecr france)

© ECR France 2010

Frans Muller, CEO, Metro Cash&Carry International

четверг, 10 июня 2010 г.

Page 4: Think global and local act together (metro c&c, l'oreal, tgcgf, ecr france)

© ECR France 2010•© ECR France 2010

Turnover: 17,5 billion euros in 2009 23 international brands 64 000 employees

Xavier Filou, General Manager of Corporate Trade Relations, L’Oreal International, Cochair of ECR France

четверг, 10 июня 2010 г.

Page 5: Think global and local act together (metro c&c, l'oreal, tgcgf, ecr france)

Marc van der Liet Director, Marketing & Membership Services

3rd June 2010

четверг, 10 июня 2010 г.

Page 6: Think global and local act together (metro c&c, l'oreal, tgcgf, ecr france)

WHAT IS THE FORUM?

Launched on 18th June 2009, in New York Founded on the basis of CIES – The Food Business

Forum, Global Commerce Initiative, Global CEO Forum 400 corporate members Global organisation, based in Paris with offices in

Shanghai, Washington, Singapore and Tokyo Governed on a manufacturer and retailer parity basis, and

supported by a set of statutes Not-for-profit organisation

четверг, 10 июня 2010 г.

Page 7: Think global and local act together (metro c&c, l'oreal, tgcgf, ecr france)

BoD: THE RETAILER COLLEGE

четверг, 10 июня 2010 г.

Page 8: Think global and local act together (metro c&c, l'oreal, tgcgf, ecr france)

BoD: THE MANUFACTURERCOLLEGE

четверг, 10 июня 2010 г.

Page 9: Think global and local act together (metro c&c, l'oreal, tgcgf, ecr france)

© ECR France 2010

Launched in Paris in 1997 Governed on a manufacturers and

retailers parity basis Companies members: 14 retailers &

57 manufacturers

Olivier Labasse, General Manager, ECR France, Board member of ECR Europe

четверг, 10 июня 2010 г.

Page 10: Think global and local act together (metro c&c, l'oreal, tgcgf, ecr france)

© ECR France 2010

ECR France’s members

четверг, 10 июня 2010 г.

Page 11: Think global and local act together (metro c&c, l'oreal, tgcgf, ecr france)

© ECR France 2010

ECR France’s members

четверг, 10 июня 2010 г.

Page 12: Think global and local act together (metro c&c, l'oreal, tgcgf, ecr france)

© ECR France 2010

The associations’ landscape

четверг, 10 июня 2010 г.

Page 13: Think global and local act together (metro c&c, l'oreal, tgcgf, ecr france)

© ECR France 2010

Working together at global, regional and local level in a streamlined industry landscape

« Goods ideas can originate at all levels »

четверг, 10 июня 2010 г.

Page 14: Think global and local act together (metro c&c, l'oreal, tgcgf, ecr france)

© ECR France 2010

Working together at local, regional and global level

The way to leverage synergies and avoid unconstituency

четверг, 10 июня 2010 г.

Page 15: Think global and local act together (metro c&c, l'oreal, tgcgf, ecr france)

© ECR France 2010

4 levels of ECR Implementation

Worldwide: The Consumer Goods Forum

– Orientation of global standards– …

Continental: The new ECR Europe– Issues within the competence of Europe– Coordination of the actions driven by

national ECR National: 23 national ECR in Europe

– Identification of best practices and new solutions

– Building of players critical mass– Support of bilateral initiatives

Bilateral – Aim of the ECR approach:

implementation– Intercompany solutions BO

TTO

M U

P

TOP

DO

WN

четверг, 10 июня 2010 г.

Page 16: Think global and local act together (metro c&c, l'oreal, tgcgf, ecr france)

© ECR France 2010

4 levels of ECR Implementation

Worldwide: The Consumer Goods Forum

– Orientation of global standards– …

Continental: The new ECR Europe– Issues within the competence of Europe– Coordination of the actions driven by

national ECR National: 23 national ECR in Europe

– Identification of best practices and new solutions

– Building of players critical mass– Support of bilateral initiatives

Bilateral – Aim of the ECR approach:

implementation– Intercompany solutions BO

TTO

M U

P

TOP

DO

WN

четверг, 10 июня 2010 г.

Page 17: Think global and local act together (metro c&c, l'oreal, tgcgf, ecr france)

© ECR France 2010

The bottom-up approach: when National ECR inspire ECR Europe…

New concepts developed and initiated by National Initiatives– Optimal shelf availability (France, 1999)– Consumer safety & Traceability (France, Germany, Spain, 2002)– CRM (Italy, 2003)– Shelf ready packaging (UK, 2004, France, Norway, Sweden, …)– Sustainable transport (France and UK, 2005)– Supply chain of the Future (France, 2007…)

Bottom up approach aligned with business need and the agenda of retailers and manufacturers at local level

четверг, 10 июня 2010 г.

Page 18: Think global and local act together (metro c&c, l'oreal, tgcgf, ecr france)

© ECR France 2010

The ECR community in Europe

четверг, 10 июня 2010 г.

Page 19: Think global and local act together (metro c&c, l'oreal, tgcgf, ecr france)

© ECR France 2010

The ECR community in Europe 23 National ECR Initiatives or organizations

The voice of local business needs at international level

Over 1’800 leading companies as well as SMEs operating at national level: the critical mass within the consumer goods industry

More than 250 Best Practices blue books

The National ECR have procured topics and speakers for the ECR Europe Conferences and Forums for years

There is no top-down or bottom-up approaches between national organizations: the objective is to share information and learning about ECR best practices amongst themselves for the benefit of their national companies members

2001: creation of the “National ECR Initiatives group”. This group works closely with ECR Europe by participating to or initiating working groups

2009: governance of the national Initiatives community (Code of Practice

2010: Launch of the ECR Community in Europe’s website www.ecr-all.org thanks to ECR Russia

четверг, 10 июня 2010 г.

Page 20: Think global and local act together (metro c&c, l'oreal, tgcgf, ecr france)

© ECR France 2010

The ECR community in Europe 23 National ECR Initiatives or organizations

The voice of local business needs at international level

Over 1’800 leading companies as well as SMEs operating at national level: the critical mass within the consumer goods industry

More than 250 Best Practices blue books

The National ECR have procured topics and speakers for the ECR Europe Conferences and Forums for years

There is no top-down or bottom-up approaches between national organizations: the objective is to share information and learning about ECR best practices amongst themselves for the benefit of their national companies members

2001: creation of the “National ECR Initiatives group”. This group works closely with ECR Europe by participating to or initiating working groups

2009: governance of the national Initiatives community (Code of Practice

2010: Launch of the ECR Community in Europe’s website www.ecr-all.org thanks to ECR Russia

www.ecr-all.org

четверг, 10 июня 2010 г.

Page 21: Think global and local act together (metro c&c, l'oreal, tgcgf, ecr france)

© ECR France 2010

ECR in Europe : National organisationscode of practice

Signed by 18 National ECR

четверг, 10 июня 2010 г.

Page 22: Think global and local act together (metro c&c, l'oreal, tgcgf, ecr france)

© ECR France 2010

Working together at global, regional and local level

Repositioning of ECR Europe–After 15 years , time to re-energize!–The case for ECR – consumer value, sustainable growth and consumption, supply chain efficiencies – is as valid as ever

–The economic crises makes it more urgent–Consumers and citizens are more demanding

четверг, 10 июня 2010 г.

Page 23: Think global and local act together (metro c&c, l'oreal, tgcgf, ecr france)

© ECR France 2010

The vision

четверг, 10 июня 2010 г.

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© ECR France 2010

The new associations’ landscape:Added value for companies

четверг, 10 июня 2010 г.

Page 25: Think global and local act together (metro c&c, l'oreal, tgcgf, ecr france)

© ECR France 2010

Working together at global, regional and local level

четверг, 10 июня 2010 г.

Page 26: Think global and local act together (metro c&c, l'oreal, tgcgf, ecr france)

© ECR France 2010

Working together at global, regional and local level

четверг, 10 июня 2010 г.

Page 27: Think global and local act together (metro c&c, l'oreal, tgcgf, ecr france)

THE VISION (work in progress)

To enable the Consumer Goods Industry to improve the way it meets the needs of the world’s ever more knowledgeable and demanding consumers.

To focus on: Collaboration on non-competitive matters Networking Knowledge exchange Industry priority development

To enable the industry to set a clear, strategic vision To enhance and protect the reputation of the Consumer

Goods Industry

четверг, 10 июня 2010 г.

Page 28: Think global and local act together (metro c&c, l'oreal, tgcgf, ecr france)

© ECR France 2010

Working together at global, regional and local level

четверг, 10 июня 2010 г.

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© ECR France 2010

Agenda

четверг, 10 июня 2010 г.

Page 30: Think global and local act together (metro c&c, l'oreal, tgcgf, ecr france)

• Emerging Trends

• Sustainability

• Health & Wellness and Food Safety

•Knowledge Sharing & People Development

1

2

3

5

4 • Operational Excellence

Services to the industry structured around five clusters, identified as central to today’s consumer goods industry advancement:

четверг, 10 июня 2010 г.

Page 31: Think global and local act together (metro c&c, l'oreal, tgcgf, ecr france)

5 STRATEGIC PILLARS(work in progress)

•Emerging Trends •Sustainability •Health &

Wellness and Food Safety • Operational excellence •Knowledge

Sharing & People

Development

•2020 Future Value Chain •Packaging Metrics

•Consumer & Climate Change

•Global Social Compliance Programme

•2010 Top of Mind •Food Safety Conference

•Global Food Safety Initiative

•Global Scorecard

•New Ways of Working Together

•Marketing

•Global Upstream Supply Initiative

•Future Supply Chain

•Supply Chain

•Direct Store Delivery

•Information Sharing

•Information Technology

•Future Leaders

•The Global Summit

1 2 3 4 5

четверг, 10 июня 2010 г.

Page 32: Think global and local act together (metro c&c, l'oreal, tgcgf, ecr france)

© ECR France 2010

Alignment is sought with the strategic pillars of TCGF

Health & Wellness and Food Safety

четверг, 10 июня 2010 г.

Page 33: Think global and local act together (metro c&c, l'oreal, tgcgf, ecr france)

© ECR France 2010

The Connection

четверг, 10 июня 2010 г.

Page 34: Think global and local act together (metro c&c, l'oreal, tgcgf, ecr france)

© ECR France 2010

The Connection

Enablers

Common Identification Standards

Standard Electronic Messages

Optimize Assortments Optimize Promotions Optimize New Product

Introductions Global Data Synchronization

Integrators

Collaborative Planning and Forecasting

Responsive Supply

Integrated Demand Driven Supply Operational Excellence Cost/Profit and Value Measurement

Demand Management

Supply Management

Supply Strategy and Capabilities

Collaborative Shopper Value Creation

Demand Strategy and Capabilities

четверг, 10 июня 2010 г.

Page 35: Think global and local act together (metro c&c, l'oreal, tgcgf, ecr france)

© ECR France 2010

The Connection

Enablers

Common Identification Standards

Standard Electronic Messages

Optimize Assortments Optimize Promotions Optimize New Product

Introductions Global Data Synchronization

Integrators

Collaborative Planning and Forecasting

Responsive Supply

Integrated Demand Driven Supply Operational Excellence Cost/Profit and Value Measurement

Demand Management

Supply Management

Supply Strategy and Capabilities

Collaborative Shopper Value Creation

Demand Strategy and CapabilitiesFocus on

Consumer

четверг, 10 июня 2010 г.

Page 36: Think global and local act together (metro c&c, l'oreal, tgcgf, ecr france)

© ECR France 2010

The Connection

Enablers

Common Identification Standards

Standard Electronic Messages

Optimize Assortments Optimize Promotions Optimize New Product

Introductions Global Data Synchronization

Integrators

Collaborative Planning and Forecasting

Responsive Supply

Integrated Demand Driven Supply Operational Excellence Cost/Profit and Value Measurement

Demand Management

Supply Management

Supply Strategy and Capabilities

Collaborative Shopper Value Creation

Demand Strategy and CapabilitiesFocus on

Consumer

Connected Business

Information

четверг, 10 июня 2010 г.

Page 37: Think global and local act together (metro c&c, l'oreal, tgcgf, ecr france)

© ECR France 2010

The Connection

Enablers

Common Identification Standards

Standard Electronic Messages

Optimize Assortments Optimize Promotions Optimize New Product

Introductions Global Data Synchronization

Integrators

Collaborative Planning and Forecasting

Responsive Supply

Integrated Demand Driven Supply Operational Excellence Cost/Profit and Value Measurement

Demand Management

Supply Management

Supply Strategy and Capabilities

Collaborative Shopper Value Creation

Demand Strategy and CapabilitiesFocus on

Consumer

Connected Business

Information

Share our Supply Chain

четверг, 10 июня 2010 г.

Page 38: Think global and local act together (metro c&c, l'oreal, tgcgf, ecr france)

© ECR France 2010

The Connection

Enablers

Common Identification Standards

Standard Electronic Messages

Optimize Assortments Optimize Promotions Optimize New Product

Introductions Global Data Synchronization

Integrators

Collaborative Planning and Forecasting

Responsive Supply

Integrated Demand Driven Supply Operational Excellence Cost/Profit and Value Measurement

Demand Management

Supply Management

Supply Strategy and Capabilities

Collaborative Shopper Value Creation

Demand Strategy and CapabilitiesFocus on

Consumer

Connected Business

Information

Share our Supply Chain

Prepare People

четверг, 10 июня 2010 г.

Page 39: Think global and local act together (metro c&c, l'oreal, tgcgf, ecr france)

© ECR France 2010

Who’s who?Who’s where?

четверг, 10 июня 2010 г.

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© ECR France 2010

TCGF’s board of Directors

четверг, 10 июня 2010 г.

Page 41: Think global and local act together (metro c&c, l'oreal, tgcgf, ecr france)

STRATEGIC ALLIANCES

REGIONS

ECR EuropeECR

ECR Latin AmericaFMI (US)

GMA (US)JCA (Japan)

CCFA (China)…

ADVOCACY

FMI (US)GMA (US)

AIM (Europe)EuroCommerce

(Europe)…

GLOBAL STANDARDS

GS1…

четверг, 10 июня 2010 г.

Page 42: Think global and local act together (metro c&c, l'oreal, tgcgf, ecr france)

© ECR France 2010

ECR Europe organisation chart

четверг, 10 июня 2010 г.

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© ECR France 2010•© ECR France 2010

Board of Directors d’ECR Europe

Tbc and completed at the General Assembly 23d of June

четверг, 10 июня 2010 г.

Page 44: Think global and local act together (metro c&c, l'oreal, tgcgf, ecr france)

© ECR France 2010

ECR France’s board

четверг, 10 июня 2010 г.

Page 45: Think global and local act together (metro c&c, l'oreal, tgcgf, ecr france)

THE GLOBAL SUMMIT 2010

четверг, 10 июня 2010 г.

Page 46: Think global and local act together (metro c&c, l'oreal, tgcgf, ecr france)

SO WHAT’S NEW? The first Summit of The Consumer Goods Forum Retailers and Manufacturers unite to develop common positions on key

strategic and practical issues Be the global platform for thought leadership, debate and networking

between retailers, manufacturers and their partners Be the place where the global agenda for the Consumer Goods Industry is

set The Summit is where CEOs talk to CEOs

THE GLOBAL SUMMIT 2010

четверг, 10 июня 2010 г.

Page 47: Think global and local act together (metro c&c, l'oreal, tgcgf, ecr france)

Pierre-Olivier BECKERS, President & CEO, Delhaize Group & Co-chair of The Consumer Goods Forum

Paul BULCKE, Chief Executive Officer, Nestle S.A. Muhtar KENT, Chairman & CEO, The Coca-Cola Company Michael Luscombe, CEO,Woolworths Australia Motoya OKADA, President, ÆON Co., Ltd. Lars OLOFSSON, CEO, Carrefour Paul POLMAN, CEO, Unilever Mark PRICE, Managing Director, Waitrose Ltd. Helen ZHANG, Chairman, Better Life Investment Group Co., Ltd. &

Director, Better Life Commercial Chain Share Co., Ltd (BubuGao) …………..

• SPEAKERS INCLUDE……

THE GLOBAL SUMMIT 2010

четверг, 10 июня 2010 г.

Page 48: Think global and local act together (metro c&c, l'oreal, tgcgf, ecr france)

© ECR France 2010

Thank you for your attention

ECR France12 rue Euler 75008 PARIS

01 56 89 89 [email protected]

четверг, 10 июня 2010 г.

Page 49: Think global and local act together (metro c&c, l'oreal, tgcgf, ecr france)

© ECR France 2010

Thank you for your attention

www.ecr-france.org

www.ecr-all.org

ECR France12 rue Euler 75008 PARIS

01 56 89 89 [email protected]

четверг, 10 июня 2010 г.