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The Work of Marcia J. Bates Jenna Hartel Department of Information Studies, University of Tampere, Finland Department of Information Studies, University of California, Los Angeles (UCLA), U.S.A.

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Page 1: The Work of Marcia J. Bates Jenna Hartel Department of Information Studies, University of Tampere, Finland Department of Information Studies, University

The Work of Marcia J. Bates

Jenna HartelDepartment of Information Studies, University of Tampere, Finland

Department of Information Studies, University of California, Los Angeles (UCLA), U.S.A.

Page 2: The Work of Marcia J. Bates Jenna Hartel Department of Information Studies, University of Tampere, Finland Department of Information Studies, University

White, H. D., & McCain, K. W. (1998). Visualizing a discipline: An author co-citation analysis of information science, 1972-1995. Journal of the American Society for Information Science, 49(4), 327-355.

User Theory

Experimental Retrieval

Bibliometrics

Citation Analysis

Science Communication

Page 3: The Work of Marcia J. Bates Jenna Hartel Department of Information Studies, University of Tampere, Finland Department of Information Studies, University

White, H. D., & McCain, K. W. (1998). Visualizing a discipline: An author co-citation analysis of information science, 1972-1995. Journal of the American Society for Information Science, 49(4), 327-355.

User Theory

Experimental Retrieval

Bibliometrics

Citation AnalysisScience

Communication

Page 4: The Work of Marcia J. Bates Jenna Hartel Department of Information Studies, University of Tampere, Finland Department of Information Studies, University

Scientist-Poets Wanted: I see the field of library and information science (L&IS) highly centrifugal and greatly in need of high-quality syntheses. Library and information science has always been easy to enter by persons trained in other disciplines, particularly if they bring quantitative skills. The pattern has been many fresh starts by new entrants rather than strong cumulation. Nor is there full agreement as to which work is paradigmatic. Therefore, I would give warm encouragement to writers who show a talent for creative integration and criticism of ideas already embodied in the literature. Their efforts should indeed go into reading and organizing claims, rather than gathering new data.

I would particularly like to see books that attempt to organize whole segments of L&IS through some single, powerful metaphor or thematic statement—for example, the notion of “information overload” notion of “cumulative advantage.” Since I think one of the scandals of the field is that there is no fat, standard textbook that we can all use and disparage, I would like to see ambitious people with backgrounds in literature or philosophy actually try to state what the canon is in L&IS— the writings that would be summarized in the textbook—and to justify their choices. If that is too Olympian, I would like critical explications of noted individual authors, such as Derek Price or Gerard Salton, by some-one who reads them in full and interviews their disciples and critics, in the manner of a journalist. I suppose I am calling for persons who add the skills of a poet to whatever training we can give them as scholars or scientists—scientist-poets, if you will.

Why not try to recruit students with demonstrable skills writers into our Ph.D. programs and then ask them each to write a short book at the absolute top of their bent? Ask them to do for us what John McPhee has done for geology or Steven Pinker has done for linguistics. Would it be possible for use as models of academic writing not the usual dull dissertations but Howard Gard- The Mind’s New Science or Sherry Turkle’s The Second Self Tom McArthur’s Worlds of Reference? A talented newcomer might be asked into the problem of algorithmic synopsis writings as it has occurred from Hans Peter Luhn’s day to Henry Small’s; or the problem of getting concise word-association maps— Lauren Doyle’s “semantic roadmaps” of the early 1960s— onto the computer screen to help online searchers during an actual online search (instead of merely publishing them in journals). The latter is the now-fashionable problem of visualization of literatures, which Katherine McCain and I discussed in the 1997 ARIST.

I call your attention to the fact that, just as we have no textbook, there has also never been a general account of our field published in the American trade press. There is no paperback you can give to your uncle at Christmas and say, “Here’s what it’s all about.” It would be nice to work toward such an account, perhaps by offering a monetary prize in an ASIS competition. Someday there might even be a section labeled Information Science, as there is one now for Linguistics, in bookstores like Borders or Dillon’s. Probably none of us will live that long, but one can dream.

Howard D. White, College of Information Science and Technology, Drexel University

“Scientist-Poets Wanted” by Howard D. White from The 50th Anniversary Special Issue of The Journal of the American Society for Information Science, guest edited by Marcia Bates

Page 5: The Work of Marcia J. Bates Jenna Hartel Department of Information Studies, University of Tampere, Finland Department of Information Studies, University

I see the field of library and information science (L&IS) highly centrifugal and greatly in need of high-quality syntheses.

…I would give warm encouragement to writers who show a talent for creative integration and criticism of ideas …I would particularly like to see books that attempt to organize whole segments of L&IS through some single, powerful metaphor …

…I would like critical explications of noted individual authors…by some-one who reads them in full…… I am calling for persons who add the skills of a poet to whatever training we can give them as scholars or scientists —

scientist-poets, if you will...

A call to action for creative synthesis within LIS:

Page 6: The Work of Marcia J. Bates Jenna Hartel Department of Information Studies, University of Tampere, Finland Department of Information Studies, University

Thesis

Bates has created “castles” and “inverted castles”

across the field of Library and Information Science,that clarify, structuralize, and popularize

key notions about information.

Page 7: The Work of Marcia J. Bates Jenna Hartel Department of Information Studies, University of Tampere, Finland Department of Information Studies, University

Bates OeuvreSearching

Information seeking behavior

Information structure and organization

General theoretical and professional issues of LIS

Little known fact:

She is synesthetic

Page 8: The Work of Marcia J. Bates Jenna Hartel Department of Information Studies, University of Tampere, Finland Department of Information Studies, University

Synesthesia

a neurologic condition in which a stimulus to one sense triggers another.

Examples:

a dog barking smells like lavender

the color red sounds like fireworks

ham tastes “pointy”

Page 9: The Work of Marcia J. Bates Jenna Hartel Department of Information Studies, University of Tampere, Finland Department of Information Studies, University

Text is a locus for synesthesia.

For synesthetes, letters and words may have personality and gender. The most common manifestation is a colored alphabet:

a b c d e f

g h i j k l m

n o p q r s t

u v w x y z

Page 10: The Work of Marcia J. Bates Jenna Hartel Department of Information Studies, University of Tampere, Finland Department of Information Studies, University

Gershwin was a synesthete

Page 11: The Work of Marcia J. Bates Jenna Hartel Department of Information Studies, University of Tampere, Finland Department of Information Studies, University

Nabokov was a synthesthete

Page 12: The Work of Marcia J. Bates Jenna Hartel Department of Information Studies, University of Tampere, Finland Department of Information Studies, University

Kandinsky was a synesthete

Page 13: The Work of Marcia J. Bates Jenna Hartel Department of Information Studies, University of Tampere, Finland Department of Information Studies, University

Information Information

Science?Science?

Does this impact

Page 14: The Work of Marcia J. Bates Jenna Hartel Department of Information Studies, University of Tampere, Finland Department of Information Studies, University

IInnffoorrmmaattiioonn

SScciieenncce e !!

(Bates’ alphabet)

Page 15: The Work of Marcia J. Bates Jenna Hartel Department of Information Studies, University of Tampere, Finland Department of Information Studies, University

Essentials of Bates’ Work• Crystallizes a situation or issue that afterwards seems obvious• Provides structure to something previously unstructured• Creates a simple model• Uses vivid metaphors • Has catchy terms or titles• Integrative across specialties in LIS: structure -- use• Integrative across scopes: theory -- practice

Page 16: The Work of Marcia J. Bates Jenna Hartel Department of Information Studies, University of Tampere, Finland Department of Information Studies, University

Seven by Bates

1. Rigorous Systematic Bibliography (1976)

2. Search Tactics (1979) Information Search Tactics

3. What is a Reference Book? (1986) What is a Reference Book? A Theoretical and Empirical Analysis

4. Berrypicking (1989) The Design of Browsing and Berrypicking Techniques for the Online Search Interface

5. Getty/Humanities Reports (1993-1994) The Getty Online Searching Project Reports #1-5

6. Invisible Substrate (1999) The Invisible Substrate of Information Science

7. Cascade (2002) The Cascade of Interactions in the Digital Library Interface

Page 17: The Work of Marcia J. Bates Jenna Hartel Department of Information Studies, University of Tampere, Finland Department of Information Studies, University

Explains that any subject bibliography needs to be framed or is otherwise useless!

Provides five guidelines for framing:

scope, domain, information fields, organization, selection principles

1. Rigorous Systematic Bibliography (1976)

Page 18: The Work of Marcia J. Bates Jenna Hartel Department of Information Studies, University of Tampere, Finland Department of Information Studies, University

PRESENTS 29 TACTICS FOR ONLINE SEARCHING!

Search Tactic = a move made to further a search

RESPELL: to try another spellingBIBBLE: to look for a bibliography already prepared

CHECK, WEIGH, PATTERN, CORRECT, RECORD, SELECT, SURVEY, CUT, STRETCH, CLEAVE, SPECIFY, EXHAUST, REDUCE,

PARALLEL, PINPOINT, NEIGHBOR, SCAFFOLD, BLOCK, SUPER, SUB, RELATE, TRACE, VARY, FIX, REARRANGE, RESPACE, CONTRARY

This won the JASIS best paper for 1980

2. Search Tactics (1979)Information Search Tactics

Page 19: The Work of Marcia J. Bates Jenna Hartel Department of Information Studies, University of Tampere, Finland Department of Information Studies, University

Points out that there is no descriptive definition for “reference book.”

Creates a definition based upon its unique structure: made up of files, records, and fields.

Explains how structure encourages a certain manner of use:look up and scan not reading.

3. What is a Reference Book? (1986)What is a Reference Book? A Theoretical and Empirical Analysis

Page 20: The Work of Marcia J. Bates Jenna Hartel Department of Information Studies, University of Tampere, Finland Department of Information Studies, University

4. Berrypicking (1989)

The Design of Browsing and Berrypicking Techniques for the Online Search Interface

Key points:

• Searching is an iterative behavior

• Queries evolve during searching

• Information is gathered a bit-at-a-time

• Several types of resources and search techniques are used

Page 21: The Work of Marcia J. Bates Jenna Hartel Department of Information Studies, University of Tampere, Finland Department of Information Studies, University

5. Getty Humanities Studies (1993-1994) The Getty Online Searching Project Reports #1-5

An in-depth domain study of online search practices of humanities scholars using Dialog. Among other findings:

• Humanities scholars relate differently to their literature than scientists.

• Search terminology in the humanities is distinct.

• Databases such as Dialog are poorly geared to humanities searching.

Proposes concrete solutions to better serve humanities scholars.

Page 22: The Work of Marcia J. Bates Jenna Hartel Department of Information Studies, University of Tampere, Finland Department of Information Studies, University

6. Invisible Substrate (1999) The Invisible Substrate of Information Science

Provides a succinct & inspiring definition of the information science field.

Illuminates its unique emphasis on the structure and pattern of information.

Locates LIS as a meta-discipline that runs orthogonal to subject disciplines.

This won JASIS best paper for 1999!

Page 23: The Work of Marcia J. Bates Jenna Hartel Department of Information Studies, University of Tampere, Finland Department of Information Studies, University

7. Cascade (2002)The Cascade of Interactions in the Digital Library Interface

• Models the elements that come together to form a digital library. • Shows how design features in one part of the system effect all other areas.

Page 24: The Work of Marcia J. Bates Jenna Hartel Department of Information Studies, University of Tampere, Finland Department of Information Studies, University

Thesis

Bates has created

“castles” and “inverted castles”

across the field of Library and Information Science,

that clarify, structuralize, and popularize

key notions about information.

Page 25: The Work of Marcia J. Bates Jenna Hartel Department of Information Studies, University of Tampere, Finland Department of Information Studies, University

c a s t l e s

capture the imagination

are architecturally fascinating and

elaborate

stand out on the landscape

are memorable and enduring

are seats of power

soar to heights

Page 26: The Work of Marcia J. Bates Jenna Hartel Department of Information Studies, University of Tampere, Finland Department of Information Studies, University

i n v e r t e d

c a s t l e s

are foundational & infrastructural

(are built upon)

create depth and stability

are where the tools are

stored, the workshops

Page 27: The Work of Marcia J. Bates Jenna Hartel Department of Information Studies, University of Tampere, Finland Department of Information Studies, University

One way of viewing ideas in the IS field:(Glazier and Grover, 2002)

paradigm

grand theory

formal theory

substantive theory

hypothesis

research question

proposition

concept

definition

Page 28: The Work of Marcia J. Bates Jenna Hartel Department of Information Studies, University of Tampere, Finland Department of Information Studies, University

Castles & Inverted Castles

paradigm

grand theory

formal theory

substantive theory

hypothesis

research question

proposition

concept

definition

1975 1980 1985 1990 1995 2000 2005

Invisible

Substrate

Rigorous Systematic

BibliographyReferenceBook?

Search Tactics

Cascade

Berrypicking

Getty/Humanitie

s

Work in

Progress

Page 29: The Work of Marcia J. Bates Jenna Hartel Department of Information Studies, University of Tampere, Finland Department of Information Studies, University

NOT ALL SCHOLARS CREATE CASTLES

As example:

Shera’s work is more like a weather system

Page 30: The Work of Marcia J. Bates Jenna Hartel Department of Information Studies, University of Tampere, Finland Department of Information Studies, University

Future Bates

Marcia Bates has retired from full-time teaching at UCLA but is active in research and writing.

She is working on a major meta-theoretical statement [ ]on information that is currently in review.

Page 31: The Work of Marcia J. Bates Jenna Hartel Department of Information Studies, University of Tampere, Finland Department of Information Studies, University

The End

Page 32: The Work of Marcia J. Bates Jenna Hartel Department of Information Studies, University of Tampere, Finland Department of Information Studies, University

Bibliography of Bates’ work reviewed:

Bates, Marcia J. "Rigorous Systematic Bibliography." RQ 16 (Fall 1976): 7-26.

Bates, Marcia J. "Information Search Tactics." Journal of the American Society for Information Science 30 (July 1979): 205-214.

Bates, Marcia J. "What Is a Reference Book: A Theoretical and Empirical Analysis." RQ 26 (Fall 1986): 37-57.

Bates, Marcia J. “The Design of Browsing and Berrypicking Techniques for the Online Search Interface.” Online Review 13 (October 1989): 407-424.

Bates, Marcia J. “The Getty End-User Online Searching Project in the Humanities: Report No. 6: Overview and Conclusions.” College & Research Libraries 57 (November 1996): 514-523.

Bates, Marcia J..”The Invisible Substrate of Information Science.” Journal of the American Society for Information Science 50, #12 (1999): 1043-1050.

Bates, Marcia J. “The Cascade of Interactions in the Digital Library Interface. Information Processing and Management 38 (2002):381-400.

Marcia Bates’ website: http://www.gseis.ucla.edu/faculty/bates/