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CHAPTER 2 CONSUMER BEHAVIOUR (UTILITY ANALYSIS)

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CHAPTER 2 CONSUMER BEHAVIOUR

(UTILITY ANALYSIS)

What is UTILITY?

The want satisfying power of a commodity The capacity of a commodity to satisfy particular human want

UTILITY

SATISFACTION

Pre-consumption Assumed satisfaction

Post-consumption

Something that is actually realized

Features

F - Forms the basis for demandE - Ethical significance not consideredA - Also different from usefulnessT - The measurement not possibleU - Utility - subjective conceptR - Relative ConceptE - Even different from pleasureS - Satisfaction and utility are different

U - Utility depends on intensity of the want

Features

F - Forms the basis for demandE - Ethical significance not consideredA - Also different from usefulnessT - The measurement not possibleU - Utility - subjective conceptR - Relative ConceptE - Even different from pleasureS - Satisfaction and utility are different

U - Utility depends on intensity of the want

A person will demand a commodity only if it has utility for him.

An uneducated person will not demand a book as it has no utility for him. A student will demand a book as it has utility for him.

Features

F - Forms the basis for demand

E - Ethical significance not considered

A - Also different from usefulnessT - The measurement not possibleU - Utility - subjective conceptR - Relative ConceptE - Even different from pleasureS - Satisfaction and utility are different

U - Utility depends on intensity of the want

Concept of utility does not consider whether the commodity satisfies a good want or a bad want.

A gun has utility for

a soldier as well as a terrorist.

Features

F - Forms the basis for demandE - Ethical significance not considered

A - Also different from usefulness

T - The measurement not possibleU - Utility - subjective conceptR - Relative ConceptE - Even different from pleasureS - Satisfaction and utility are different

U - Utility depends on intensity of the want

Usefulness = benefit derived by consuming a commodity

Utility = want satisfying power of a commodity

Alcohol has utility to drunkard but it is not useful as it harms his health.

Features

F - Forms the basis for demandE - Ethical significance not consideredA - Also different from usefulness

T - The measurement not possible

U - Utility - subjective conceptR - Relative ConceptE - Even different from pleasureS - Satisfaction and utility are different

U - Utility depends on intensity of the want

Utility is a psychological concept. Therefore, cannot be measured in numbers.

It cannot be said that “Good Day” biscuit has 5 utility and “Dark Fantasy” biscuit has 10 utility.

Features

F - Forms the basis for demandE - Ethical significance not consideredA - Also different from usefulnessT - The measurement not possible

U - Utility - subjective conceptR - Relative ConceptE - Even different from pleasureS - Satisfaction and utility are different

U - Utility depends on intensity of the want

Different from person to person

On account of differences in tastes, preference, habits, surroundings, age, occupation etc.

A measuring tape will have more utility to a tailor as compared to a cobbler.

Features

F - Forms the basis for demandE - Ethical significance not consideredA - Also different from usefulnessT - The measurement not possibleU - Utility - subjective concept

R - Relative ConceptE - Even different from pleasureS - Satisfaction and utility are different

U - Utility depends on intensity of the want

Utility of a commodity changes from time to time and place to place.

Aquaguard has more utility in the rainy season compared to other seasons because the risk of water-borne diseases is high.

Features

F - Forms the basis for demandE - Ethical significance not consideredA - Also different from usefulnessT - The measurement not possibleU - Utility - subjective conceptR - Relative Concept

E - Even different from pleasure

S - Satisfaction and utility are different

U - Utility depends on intensity of the want

A commodity may have utility but not necessarily give pleasure.

A textbook has utility for a student but he may not derive pleasure from reading it.

Features

F - Forms the basis for demandE - Ethical significance not consideredA - Also different from usefulnessT - The measurement not possibleU - Utility - subjective conceptR - Relative ConceptE - Even different from pleasure

S - Satisfaction and utility are different

U - Utility depends on intensity of the want

Utility = considered before

consumption. want satisfying

power

Satisfaction = end result of

consumption. happiness derived

after consuming a commodity.

Features

F - Forms the basis for demandE - Ethical significance not consideredA - Also different from usefulnessT - The measurement not possibleU - Utility - subjective conceptR - Relative ConceptE - Even different from pleasureS - Satisfaction and utility are different

U - Utility depends on intensity of the want

If want is intense and commodity satisfies the want, then the utility of the commodity is higher.

The utility of the fan is high when the weather is warm outside as the want for the fan’s breeze is high.

Types of Utility

Place Utility

Service Utility

Time Utility

Form Utility

Knowledge Utility

Possession Utility

SMART CODE: Place Service on Time to Form Knowledge Possession

When change in place of commodity increases its utility

When goods are transferred from place of production to place of consumption.

The utility of Alphonso mangoes increases when they are transferred from mango farms to other parts of the country.

PLACE SERVICE TIME FORM KNOWLEDGE POSSESSION

When any service is provided by any person to other person or group of people.

Professor taking lectures in a coaching class.

PLACESERVIC

ETIME FORM KNOWLEDGE POSSESSION

When utility of a commodity increases by storing it and making it available during the time of need

The utility of crackers will increase if they are distributed during the period of Diwali.

PLACE SERVICE TIME FORM KNOWLEDGE POSSESSION

Created by changing the form or shape of goods

When wood is changed to furniture,

its utility increases

PLACE SERVICE TIME FORM KNOWLEDGE POSSESSION

When the user gains knowledge about the product

Ads, demos, user manuals etc. help the user to acquire knowledge

The utility of a computer game will increase when the player knows all its control keys.

PLACE SERVICE TIME FORMKNOWLEDG

EPOSSESSIO

N

When the legal ownership and possession is transferred from one person to another

The cakes in the Monginis cake shop have utility. However, the utility will increase when you place your order for the cake, pay the price and take possession of it.

PLACE SERVICE TIME FORM POSSESSIONKNOWLEDGE

CONCEPTS OF UTILITY

TOTAL UTILITY

MARGINAL UTILITY

Sum total of the utilities derived by a consumer by consuming all possible units of a commodity at a point of time

TUn = MU1 + MU2 + MU3 + ………. + Mun

Direct relation between a stock of a commodity and total utility

Additional utility derived by the consumer on consumption of an additional unit of the commodity

MUn = TUn – TUn-1

Inverse relation between a stock of a commodity and marginal utility

Relationship : MU & TU

No. of choc.

TU MU

1st 10 10

2nd 18 8 (18-10)

3rd 22 4 (22-18)

4th 24 2 (24-22)

5th 24 0 (24-24)

6th 22 -2 (22-24)

2

0

24

141210

864

16

20

26

18

22

-2-4

1 2 3 4 5 6

. .. .

. .

..

. ..

Point OfSatiety

X

Y

Dis - Utility

Relationship : MU & TU

No. of chocolates TU MU1st 10 10

2nd 18 8 (18-10)

3rd 22 4 (22-18)

4th 24 2 (24-22)

5th 24 0 (24-24)

6th 22 -2 (22-24)

Consumption TU MU

2nd to 4th

at diminishing rate

at 5th unit

Max zero

at 6th unit

Negative

LAW OF DIMINISHING MARGINAL UTILITY

© Yash Raj Productions (For Educational Use only)

Law of Diminishing Marginal Utility

2 fundamental principles: The more we have the less we want of it. Only a single want is satiable at a time.

“other things being equal, the additional benefit which a person derives from the increase in the stock of a thing diminishes with every increase in the stock that he already has” – Alfred Marshall

H. GOSSESGerman Economist - 1854

All other factors

constant

Successive consumptio

n

There is continuity in consumption

Size of the commodity is reasonable

A thirsty person will consume a glass of water and not a jar of water or

water in a teaspoon

Uniformity of

units

Identical in terms of

shape, size, colour,

smell etc

Assumptions

Measurement

Utility can be expressed in numbers

Product or Commodity is

divisible

Divided into smaller parts to consume in

small quantities

SMART CODE: ASSUMPTON

The MU remains constantIf MU of money changes due to increase or decrease in income, then it cannot yield correct measurement of the MU

Only single use

If multiple utility, marginal utility will

keep increasing

Normal or Rational

behaviour

The aim of the consumer

should be to maximize

his satisfaction.

SMART CODE: ASSUMPTON

Exceptions

• MU of money keeps increasing as stock of money increases as money can be used to satisfy various wants• Money does not have a single

use • MU of money for a rich person

reduces as his stock of money keeps increasing

MONEY

• The MU of alcohol keeps increasing as a drunkard keeps having more of it. • Drunkard cannot be considered

to be rational

Drunkard

• A person having a hobby of collection of old coins, artifacts, painting, etc. gets more pleasure when he collects more of it• The person does not collect the

same things hence not homogeneous

HOBBIES

• Repeated hearings of a song may give more satisfaction to the listener• After a certain point music becomes

monotonous.• The listener may listen to another

song and then again listen to the previous song. Not homogeneous.

MUSIC

• A scholar may derive high utility from reading books as his knowledge keeps increasing• Scholar may acquire knowledge

only on reading different books and not reading the same book again . Not Homogeneous.

BOOKS

• MU of money increases for a miser as the stock keeps increasing• Miser is not rational

MISERS

• A person who has power, keeps wanting more of it• Not rational

POWER

SUMMARY

Sr. No Exception Violates assumption of

1 Money Single use

2 Drunkard Rationality

3 Hobbies Homogeneity

4 Miser Rationality

5 Books Homogeneity

6 Music Homogeneity

7 Power Rationality

LIMITATIONS

Law of DMU is not applicable to big and costly goods

L I M I T

Marginal utility can be calculated only when two or more units of a commodity are consumed successively at a time

Eg: Buy only one laptop or TV or house

Impractical or unrealistic assumption

Assumptions like homogeneity, rationality, constancy, successive consumption, etc

L I M I T

Measurement of utility is not possible

Utility is psychological concept and hence it cannot be measured cardinally.

in numeric terms

L I M I T

Its assumption of ‘Single Use’ not practical

L I M I T

A person may use one commodity to satisfy many wants at a time.

For e.g. Water may be used for cooking, cleaning, bathing, drinking

The marginal utility of money does not remain constant

L I M I T

MU of money changes:• From one person to another• For the same person from time to

time. For e.g.: The MU of money for a beggar will be more as compared to a wealthy person

ImportanceFraming taxation policy

Law guides the Govt in framing the taxation policy wherein higher taxes are collected from the rich. MU of money is less for them and there is a less burden of taxes on them

Government

Provides welfare to the poor people through various welfare schemes

Higher taxes are collected from the rich people in order to finance such welfare schemes

Understand ‘Value Paradox’

Shows difference between value in use and value in exchange

Eg: ‘air’ has high value in use but no value in exchange

Monopolist

Fixes any price and even charge different price to different customers.

Consumer

Consumer purchases those commodities wherein the marginal utility is equal to the price spent for it and thereby maximize his satisfaction.

For Eg: You will hesitate to pay Rs. 50 for a vada pav because you know that the MU of the one vada pav is not worth Rs.50.

Producer

Law helps the producer to fix the price of products. Larger the stock of the commodity, lower is the MU and hence the producer may decide to fix a lower price for the product.

Eg: The prices of “limited edition” items are kept very high because they producers have limited stock of that item.

SMART CODE:

Fevicol GUM Can Paste

Law of Equi-Marginal Utility

MU derived from consuming

various commodities

Consumer will derive maximum satisfaction

Respective prices of those commodities

MU of the money income of the consumer

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