the virtualisation maturity model - the path to your virtualisation strategy

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The Virtualisation Maturity Model The Path to your Virtualisation Strategy Simon Walker, Foundation IT

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Page 1: The Virtualisation Maturity Model - the path to your virtualisation strategy

The Virtualisation Maturity Model

The Path to your Virtualisation Strategy

Simon Walker, Foundation IT

Page 2: The Virtualisation Maturity Model - the path to your virtualisation strategy

Page 2

Session Overview

Background

Issues

Summary

Q&A

1

2

3

4

5

The Virtualisation Maturity Model

Page 3: The Virtualisation Maturity Model - the path to your virtualisation strategy

Page 3

Introduction

Simon Walker

Director and founder of Foundation IT

Virtualisation Strategy

Business Alignment and Enablement

Working with Virtualisation since 1980‟s!

SharePoint Specialist as well

Range of Projects Including:

First stretch Datacentre and Vmotion

implementation

Small scale to large deployments

Business case preparation

Business alignment and strategy

consultancy

Foundation IT

Virtualisation Practice (and SharePoint)

Formed in 1996

All 3 VMware competencies held

Services, Hardware and Software Integrator

Lifecycle services for Virtualisation

Strategy and Business Alignment

Design Services

Deployment Services

Managed Services and Support

Operational and Strategic Reviews

Technologies

Datacenter Virtualisation

WorkSpace Virtualisation

Cloud Services and Consultancy

Page 4: The Virtualisation Maturity Model - the path to your virtualisation strategy

Page 4

Foundation IT Virtualisation Structure

Page 5: The Virtualisation Maturity Model - the path to your virtualisation strategy

Page 5

The Cloud

The Next Big Thing ?

Page 6: The Virtualisation Maturity Model - the path to your virtualisation strategy

Page 6

What is the Cloud ? – Act 1

SaaS

PaaS

IaaS

Internal Cloud

Software as a Service

Platform as a Service

Infrastructure as a Service

Private Cloud

The Vendor View….

Page 8: The Virtualisation Maturity Model - the path to your virtualisation strategy

Page 8

What is the Cloud ? – Act 3

Envy of the new Web

generation services

More prone to fads than

the fashion industry

Get on the bandwagon

quick!

The industry likes to

reinvent itself – keeps us

in a job!

Fashion

Marketing

The Emperors New

Clothes

Industry hype

All things to all men

Join the club – everyone

will in the end

Hype

Cloud means nothing

Cloud means everything

Nothing or Everything!

Pessimist View - Larry Ellison, “What the Hell is Cloud Computing?!”….

And What About…?

Privacy, Compliance, Security, Legality, Integration

Service, Support, Competitive Edge, Innovation

Page 9: The Virtualisation Maturity Model - the path to your virtualisation strategy

Page 9

So … What is the Cloud ?

A New Economic Model

A New Consumption Model

The Road Towards Utility Maturity

Inevitability (?) and a Challenge to every IT Professional !!

Page 10: The Virtualisation Maturity Model - the path to your virtualisation strategy

Page 10

The Challenge

Be more aligned and

responsive to the

business needs -

deliver agility to the

business capability

Reduce technological

complexity, and

simplify the delivery

and approach of

services

Deliver a computing

environment that

secures the

business

appropriately

Reduce cost, power,

cooling, space,

manpower – fulfil our

business‟s green

mission

Provide high levels of

availability and protect

the business in the

event of a disaster

Respond Reduce Simplify Protect Secure

Do More With Less !

Page 11: The Virtualisation Maturity Model - the path to your virtualisation strategy

Page 11

Why Do You Need A Virtualisation Strategy ?

To maximise and realise your return on investment

To recognise and plan for the long term effort required

To secure appropriate stakeholders at a senior level

To define the correct level of investment over time (it‟s not a one-off!)

To ensure ongoing alignment with the business

1

2

3

4

5

To reduce your risk of failure

To make sure you get the right skills at the right time

To ensure you have a long term vision to leverage virtualisation fully

6

7

8

Key Reasons

Page 12: The Virtualisation Maturity Model - the path to your virtualisation strategy

Page 12

Virtualisation Strategy Study – NCC and Foundation IT

42

46

93

Yes Planning To No Don‟t Know

42

46

9

Yes - To A Great Extent

Yes - To Some Extent

No

Has your organisation defined a long term strategy to maximise the business benefits from virtualisation technologies ?

Will not having a clear strategy inhibit the future uptake of virtualisation projects ?

Page 13: The Virtualisation Maturity Model - the path to your virtualisation strategy

Page 13

Virtualisation Strategy Study – NCC and Foundation IT

6

33

32

29

Fully Mostly

To Some Degree Too Early

39

28

27

6

Yes - Long Term Not Aware

No Yes - Short Term

Has your organisation achieved the expected Return On Investment for server virtualisation ?

Do senior management perceive virtualisation as a key technology to deliver business benefits to the organisation ?

Page 14: The Virtualisation Maturity Model - the path to your virtualisation strategy

Page 14

Why Do Virtualisation Projects Fail ?

Unable to quantify the

cost savings

Cannot demonstrate a

clear ROI

Perceived as technology

change project – no

business change

No recognition that this is

a long term strategy

No long term vision

Resistance to change

Business

Lack of resource

Adoption rate too fast /

too slow

Perception this would be

quick and easy

Incomplete scope that

doesn„t address

people, vision, communic

ation etc.

Application vendors and

owners

Training

Project

VM sprawl

Storage explosion

Backups

Network impact

New technical issues

Virtualised layer

introduces extra

complexity

Skill silos

Performance concerns

Datacentre – not server

consolidation anymore

Technical

Page 15: The Virtualisation Maturity Model - the path to your virtualisation strategy

Page 15

Be Prepared for the Long Haul

100

80

61

43

26

11

0

20

40

60

80

100

120

140

160

Start Year

1

Year

2

Year

3

Year

4

Year

5

Physical Total Servers Conversion Momentum

100 servers

10% growth in server count / annum

30 servers per annum virtualised

At this rate Year 6 will have 100%

conversion

To achieve a high virtualisation %

needs 40+ servers per annum

deployed for 3 years

Plan a long term commitment

Page 16: The Virtualisation Maturity Model - the path to your virtualisation strategy

Page 16

Virtualisation Maturity Model

Experimental Tactical Strategic Transformation Utility

Business Alignment

Page 17: The Virtualisation Maturity Model - the path to your virtualisation strategy

Experimental

•Pilots

•Dev/Test

•No Plans

•Reactive

Tactical

•Some Production Deployments

•Consolidation Orientated

•Processes and Procedures Unchanged

•Little Or No Management Toolsets

•Lower % of Virtualised Servers

•Capex Advantages

Strategic

•Virtualise First Policy

•Workload Balancing

•DR and BC leverage

•Availability leverage

•Basic Automation

•Capacity Management

•Monitoring

•Minor Changes to Process and Procedure

Transformation

•Restructure Teams

•SLA based approach

•Self Provisioning

•Lifecycle Management

•Chargeback

•Private Cloud

•Business Agility

•Opex Advantages

Utility

•Automated

•Application Based Approach

•Completely Embedded into the Business

•Computing Resource Anywhere

•Public Cloud

•Federation

•I&O a Utility Service

Page 17

Virtualisation Maturity Model Characteristics

Business Alignment

• Requirements • Agility • Service

• Communications • Cost Model • Return on Investment

Page 18: The Virtualisation Maturity Model - the path to your virtualisation strategy

Experimental

•Pilots

•Dev/Test

•No Plans

•Reactive

Tactical

•Some Production Deployments

•Consolidation Orientated

•Processes and Procedures Unchanged

•Little Or No Management Toolsets

•Lower % of Virtualised Servers

•Capex Advantages

Strategic

•Virtualise First Policy

•Workload Balancing

•DR and BC leverage

•Availability leverage

•Basic Automation

•Capacity Management

•Monitoring

•Minor Changes to Process and Procedure

Transformation

•Restructure Teams

•SLA based approach

•Self Provisioning

•Lifecycle Management

•Chargeback

•Private Cloud

•Business Agility

•Opex Advantages

Utility

•Automated

•Application Based Approach

•Completely Embedded into the Business

•Computing Resource Anywhere

•Public Cloud

•Federation

•I&O a Utility Service

Page 18

Virtualisation Maturity Model Characteristics

Business Alignment

• Requirements • Agility • Service

• Communications • Cost Model • Return on Investment

Page 19: The Virtualisation Maturity Model - the path to your virtualisation strategy

Experimental

•Pilots

•Dev/Test

•No Plans

•Reactive

Tactical

•Some Production Deployments

•Consolidation Orientated

•Processes and Procedures Unchanged

•Little Or No Management Toolsets

•Lower % of Virtualised Servers

•Capex Advantages

Strategic

•Virtualise First Policy

•Workload Balancing

•DR and BC leverage

•Availability leverage

•Basic Automation

•Capacity Management

•Monitoring

•Minor Changes to Process and Procedure

Transformation

•Restructure Teams

•SLA based approach

•Self Provisioning

•Lifecycle Management

•Chargeback

•Private Cloud

•Business Agility

•Opex Advantages

Utility

•Automated

•Application Based Approach

•Completely Embedded into the Business

•Computing Resource Anywhere

•Public Cloud

•Federation

•I&O a Utility Service

Page 19

Virtualisation Maturity Model Characteristics

Business Alignment

• Requirements • Agility • Service

• Communications • Cost Model • Return on Investment

Page 20: The Virtualisation Maturity Model - the path to your virtualisation strategy

Experimental

•Pilots

•Dev/Test

•No Plans

•Reactive

Tactical

•Some Production Deployments

•Consolidation Orientated

•Processes and Procedures Unchanged

•Little Or No Management Toolsets

•Lower % of Virtualised Servers

•Capex Advantages

Strategic

•Virtualise First Policy

•Workload Balancing

•DR and BC leverage

•Availability leverage

•Basic Automation

•Capacity Management

•Monitoring

•Minor Changes to Process and Procedure

Transformation

•Restructure Teams

•SLA based approach

•Self Provisioning

•Lifecycle Management

•Chargeback

•Private Cloud

•Business Agility

•Opex Advantages

Utility

•Automated

•Application Based Approach

•Completely Embedded into the Business

•Computing Resource Anywhere

•Public Cloud

•Federation

•I&O a Utility Service

Page 20

Virtualisation Maturity Model Characteristics

Business Alignment

• Requirements • Agility • Service

• Communications • Cost Model • Return on Investment

Page 21: The Virtualisation Maturity Model - the path to your virtualisation strategy

Experimental

•Pilots

•Dev/Test

•No Plans

•Reactive

Tactical

•Some Production Deployments

•Consolidation Orientated

•Processes and Procedures Unchanged

•Little Or No Management Toolsets

•Lower % of Virtualised Servers

•Capex Advantages

Strategic

•Virtualise First Policy

•Workload Balancing

•DR and BC leverage

•Availability leverage

•Basic Automation

•Capacity Management

•Monitoring

•Minor Changes to Process and Procedure

Transformation

•Restructure Teams

•SLA based approach

•Self Provisioning

•Lifecycle Management

•Chargeback

•Private Cloud

•Business Agility

•Opex Advantages

Utility

•Automated

•Application Based Approach

•Completely Embedded into the Business

•Computing Resource Anywhere

•Public Cloud

•Federation

•I&O a Utility Service

Page 21

Virtualisation Maturity Model Characteristics

Business Alignment

• Requirements • Agility • Service

• Communications • Cost Model • Return on Investment

Page 22: The Virtualisation Maturity Model - the path to your virtualisation strategy

Experimental

•Pilots

•Dev/Test

•No Plans

•Reactive

Tactical

•Some Production Deployments

•Consolidation Orientated

•Processes and Procedures Unchanged

•Little Or No Management Toolsets

•Lower % of Virtualised Servers

•Capex Advantages

Strategic

•Virtualise First Policy

•Workload Balancing

•DR and BC leverage

•Availability leverage

•Basic Automation

•Capacity Management

•Monitoring

•Minor Changes to Process and Procedure

Transformation

•Restructure Teams

•SLA based approach

•Self Provisioning

•Lifecycle Management

•Chargeback

•Private Cloud

•Business Agility

•Opex Advantages

Utility

•Automated

•Application Based Approach

•Completely Embedded into the Business

•Computing Resource Anywhere

•Public Cloud

•Federation

•I&O a Utility Service

Page 22

Virtualisation Maturity Model Characteristics

Business Alignment

• Requirements • Agility • Service

• Communications • Cost Model • Return on Investment

Page 23: The Virtualisation Maturity Model - the path to your virtualisation strategy

Experimental

•Pilots

•Dev/Test

•No Plans

•Reactive

Tactical

•Some Production Deployments

•Consolidation Orientated

•Processes and Procedures Unchanged

•Little Or No Management Toolsets

•Lower % of Virtualised Servers

•Capex Advantages

Strategic

•Virtualise First Policy

•Workload Balancing

•DR and BC leverage

•Availability leverage

•Basic Automation

•Capacity Management

•Monitoring

•Minor Changes to Process and Procedure

Transformation

•Restructure Teams

•SLA based approach

•Self Provisioning

•Lifecycle Management

•Chargeback

•Private Cloud

•Business Agility

•Opex Advantages

Utility

•Automated

•Application Based Approach

•Completely Embedded into the Business

•Computing Resource Anywhere

•Public Cloud

•Federation

•I&O a Utility Service

Page 23

Virtualisation Maturity Model Characteristics

Business Alignment

• Requirements • Agility • Service

• Communications • Cost Model • Return on Investment

Page 24: The Virtualisation Maturity Model - the path to your virtualisation strategy

Experimental Tactical Strategic Transformation Utility

Business Alignment

Page 24

Virtualisation Maturity Model Dimensions

Vision, Strategy & Communication

Culture, People & Skills

Process, Standards & Governance

Technology, Architecture & Toolsets

• Virtualisation Strategy, Roadmap and Policy

• Communication and Stakeholder Management Plan

• Define the Requirements and Objectives Clearly

• Technology / Platform Capabilities

• Management / Planning Toolsets & Capability

• Storage, Network, Datacentre Rationalisation / Optimisation

• Virtualisation Team

• Training & Appropriately Skilled Resources

• Break down Operational, Organisational & Technical Silos

• Virtualisation Standards, Tiered Services etc.

• Cost Models, Chargeback

• Automation, Standardisation & Lifecycle Management

Page 25: The Virtualisation Maturity Model - the path to your virtualisation strategy

Experimental Tactical Strategic Transformation Utility

Page 25

NCC and Foundation IT Study – Maturity Breakdown

15% 43% 17% 20%3%

Page 26: The Virtualisation Maturity Model - the path to your virtualisation strategy

Experimental Tactical Strategic Transformation Utility

Page 26

Virtualisation Maturity Model Business Focus

Page 27: The Virtualisation Maturity Model - the path to your virtualisation strategy

Page 27

Virtualisation Maturity Model – Use Cases

Roadmaps & Strategy

Business Case

Virtualisation Policy

Scope & Objectives

Communication

Platform Selection

Management Toolsets

Capabilities

Skills Assessment

Virtual Team Structure

Cultural Change

Remove Silos

Service Management

Governance Plans

Service Tiering

Cost Models / Chargeback

How To Put The Virtualisation Maturity Model To Work

Page 28: The Virtualisation Maturity Model - the path to your virtualisation strategy

Page 28

Virtualisation Maturity Model – Summary

Discover

Design

Deploy

Review

Work out where you are today

Analyse/understand the issues that you will face (don‟t go overboard!)

Define where you want to be in the medium and long term

Design strategically with your target maturity level in mind

Define your roadmap for virtualisation

Design your virtualisation policy based upon your target maturity

Deploy tactically – don‟t get paralysed by discovery and design

Put in the right resource to achieve your goals

Deploy in a realistic timeframe – but be aggressive on conversions

Review and refine your deployment against your target maturity

Break down technical and organisational silos

Refresh your strategy and review your maturity target regularly

Page 29: The Virtualisation Maturity Model - the path to your virtualisation strategy

Page 29

Virtualisation Maturity Model – Key Points

Plan strategically - design strategically - act tactically. (Don‟t overanalyse!)

Use the VMM as a light framework to think about vision, people, process and technology – you will deploy a better long term solution this way

Be agressive in your plans - the technology can handle it and you will see the true benefits of a virtualisation strategy

Take Away These Three Points if Nothing Else !

Page 30: The Virtualisation Maturity Model - the path to your virtualisation strategy

Page 30

Your Virtualisation Project Health

Can you answer these questions (really!):

• What are the business benefits ?

• Can you measure and prove those benefits ?

• What is your plan both tactical and strategic ?

• What is your budget short term and long term ?

• Have you assessed your teams structure and processes ?

• Do you have a cost model or chargeback in place ?

• Do you manage the lifecycle of your VM‟s ?

• Does your business know and understand your plans ?

Use a methodology and make sure you have thought about where you

are and where you want to be.