the user area
DESCRIPTION
The User Area. David Garcia Dorvau – Online Solutions Unit. Working with User area. The benefits of being registered. Doing business online will require online registration or log in: Improves security of transactions All set of solutions for online transactions (via user area). 2. - PowerPoint PPT PresentationTRANSCRIPT
The User Area
David Garcia Dorvau – Online Solutions Unit
The benefits of being registeredDoing business online will require online registration or log in:
Improves security of transactionsAll set of solutions for online transactions (via user area)
www.oami.europa.eu 2
Working with User area
Working with User area
Your dashboardYou have access to the portfolio of processes you have with the OHIM (CTM, RCD, Oppositions, Community Designs not registered yet)
www.oami.europa.eu 3
Electronic communicationCommunication with the OHIM can be done online for all CTM/RCD related processesIt is the recommended means of communication.
www.oami.europa.eu 4
Working with User area
Incoming communications of the OHIM are stored in
New Tab
Options to filter/search communications
Once open the communication must be
archived or replied (when possible)
An email alert can also be configured for new incoming
communications
Up to 1GB attachments can be
submitted
Working with alertsThree types of alerts can be created:
Working with User area
Alerts can also trigger emails
www.oami.europa.eu 5
For deadlines1
For monitoring CTM/RCD2
For watching CTM/RCD3
Advanced functionalities / modification of details Name and address can be changed. Changes will be done automatically and generate recordals, if required.
www.oami.europa.eu 6
Working with User area
Advanced functionalities / subaccountsUsers can create subaccounts and assign some specific access rights to subaccounts.
Working with User area
www.oami.europa.eu 7
When performing a transaction, the transaction (filing, for instance) will always be recorded as done in the name of the main account.
However, the system will track who has actually done the action.
Advanced functionalities - FiltersThis feature is designed for managing large lists of files.
Some pre-established filters are provided (by status, such as CTMs opposed), but users can set their own filters.
www.oami.europa.eu 8
Working with User area
More information
www.oami.europa.eu 9
Working with User area
Inside OHIM onlineHelp CentreContact us
Thank You
(+ 34) 965 139 100 (switchboard)
(+ 34) 965 139 400 (e-business technical incidents)
(+ 34) 965 131 344 (main fax)
twitter/oamitweets
youtube/oamitubes
www.oami.europa.eu
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