the update of idc china weekly · 2017-07-17 · attracting digital-responding faster first talent...
TRANSCRIPT
Cloud 2.0:數位轉型的基礎與未來
Helen Chiang
Research Director
IDC Taiwan
2
What Are Enterprises Thinking Today ?
Connecting employees with real-
time customer insight
Developing and
attracting digital-
first talentResponding faster
Starting with
mobile
Surfacing rich, relevant,
interactive mobile momentsNew business
models
Making information
security a top priorityConnected business platform
Remastering business models
with internet of things (IoT)
Mapping a
360-degree view
of the customer
journey
Anticipating customer
behavior and needsInspiring innovation across the company and
working smarter with intelligent machines
Deepening
engagement with
wearables
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49% Asia companies believe DIGITAL TRANSFORMATION will
help compete differently and lead in hyper-digital era.
57% of the organization have a DX-allocated budget
Digital Transformation Will Be The Core
80% of Taiwan companies believe DIGITAL TRANSFORMATION will be the
key for future success. 60% of them will have their DX plans within 2 years.
DX : The New KPIs For A Leading Digital Business
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Leadership Transformation
Omni-Experience Transformation
InformationTransformation
Operating ModelTransformation
WorkSourceTransformation
Vision for the DX of the business
Attract and grow loyalty with customers
Information for competitive advantage
Digital business operations
Transform the way talent is leveraged
MobilityCloudBig Data/Analytics
SocialBusiness
Speed Agile Engage Innovation Reliability
/Security
Technologies Underpinning DX
5
5
Explore with new technologies
Last-Mile Delivery Process
Connected Products and Services
Cloud
Knowledge Roles
Omni-Channel Commerce, IoT, and Social Convergence
Big data analytics
Social
Mobile
0% 2% 4% 6% 8% 10% 12% 14% 16% 18% 20%
eCommerce
Robotics
3D printing
Virtual and augmented reality
Cognitive computing/systems
Mobility
Cloud
Big data and analytics
Social media/business/marketing
Internet of Things (IoT)
Security/risk management/data governance
%
A Datacenter Shift Is Underway
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Installed Datacenter Space (Msqft)
Changing Architectures : Transition to New Model
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Infrastructure Spending On Premise Datacenters Vs. Service Providers
• Public Cloud
• Dedicated hosted private cloud
• On-demand hosted private cloud
• Traditional outsourced
Source: IDC CloudView Survey 2016, APEJ =2266
Top Cloud Investment Areas for 20171.Hosted private cloud infrastructure services
1. Security tools and services
1. On-premises cloud systems
More than 60% of enterprise IT organizations will commit
to multicloud architectures by 2018
Driving up the rate and pace of change in IT organizations
Legacy on-primises
34%
On-primise private cloud12%
Tranditional outsourced
19%
On-demand hosted private cloud
9%
Dedicated hosted private cloud
9.3
Public cloud17%
2016
Legacy on-primises
31%
On-primise private cloud13%
Tranditionaloutsourced
16.6%
On-demand hosted private cloud
11.40%
Dedicated hosted private cloud
11.60%
Public cloud15.80%
2018
Cloud 2.0
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Laggards Late majority Early majority Early
adopters Innovators
Cloud 2.0
User, solution
driven
Cloud 1.0
Vendor, technology
driven
Most of us are
here
In 2017, the cloud market is moving From ‘Push’ to ‘Pull’
Source: IDC APeJ MaturityScape, CloudView Survey 2016, n=2,266
10
Borderless competition
is defining global
benchmark
Source: Euromoney and DBS Bank
A midsized Asian bank
Created by the Government of
Singapore in 1968
22,000 employees
The first Asian bank with a global
accolade
The World's Best Digital Bank
Cloud 2.0 Trend
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Cloud 2.0
Channel Mediated
Trusted & secured
Intelligent
Distributed
• By 2018, the majority of mid-tier cloud
service providers offer brokered access
to competitive cloud services.
• By 2020, over 70% of Cloud services
providers’ revenues will be mediated by
channel partners/brokers
By 2020, Public Cloud will be the
“secure”option, using cloud-
basedencryption,threat analytics,
blockchain,compliance
• By 2018, 75% of developer teams will include
cloud-based Cognitive/AI functionality in
applications/services
• By 2020, new cloud compute options and pricing
models serve specific analytics workloads,
driving 5X higher growth in spending on cloud vs.
on-premises analytics
• 85%/60%(WW /AP) of enterprises will
be multicloud by
2018
• 43% of IoT data will be processed at the
edge in 2019
Industry-focus
By 2018, the number of Industry
Collaborative Cloudswill triple to more
than 450
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Preparing for the
Future:
New Markets, New
Models
Source: IDC AP Cloud Survey, n=2300 13
Cloud MaturityScape
Increasing Cloud Adoption Can Yield Significant
Benefits
14
KPI Benefit of Moving
Between Levels of Cloud
Adoption
KPI Averages
Revenue Growth
Opportunistic to Repeatable
1.4%
IT Cost Reduction 29%
Strategic Allocation of IT Budget 56%
Time to Provision 47%
Meeting SLAs 20%
Opportunistic
Repeatable
Managed
Use a Phased Approach to Cloud
Achieving maturity stage 3 provides the delivery basis for DX services
ITaaS becomes the enterprise delivery platform
Flexible
Policy-driven
Automated
Cost-effective
Workload Must Drive Platform Decisions
HIGH
HIG
H
LOW
LOW
BUSINESS VALUE
RETAIN REENGINEER
REDIRECT REPRIORITIZE
PR
IOR
ITY
Low Strategic Value Low Priority
Low Strategic Value High Priority High Strategic Value High Priority
High Strategic Value Low Priority
File Print
HR Apps
AP/AR
Payroll
Email Web
SocialBiz
Collaboration
Digital Marketing
BD/ Analytics
Database
CRM
VDI
Core-biz Apps
Engineering
ERP
SupplyChain
Outsourced/Managed Services
Public Cloud
Convergence/ Private Cloud
Traditional Systems
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Benefits of public cloud
IaaS
• Low upfront cost and low risk
• Fast growing ecosystem of value-added services
• Global delivery for geographic growth and collaboration
• Fast scaling to match demand
Benefits of dedicated
infrastructure
• Well-understood security model
• Known environment for most traditional applications
• Proximity to real world data sources (e.g. manufacturing control applications)
• Predictable costs and economies of scale
Source: IDC CloudView Survey 2016, n=2,260
Workload shift from public to private -or vice versa – is not total discontinuance
• Innovators and early adopters are architecting their systems for a fluid, flexible infrastructure layer
• Workload portability is a key capability in which organizations are investing
Hybrid infrastructure sourcing and management capabilities are critical for an agile IT environment
Public vs Private Cloud:
Its about workload
and culture, not a religious decision:
Market 2020: Multiple Clouds , Hybrid Infrastructure
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Chief customer
officer/head of
customer experience
Head of
transformation
CEO
CIO/CTO
COO/Head of
operationsCFO
CSO/
Head of sales
CMOCDO/Chief Digital
Officer
Head of strategic
planning/strategy
53.5%
34.7%
37%
29.2%
28.3%
70.5%
32.3%
21.4%
16.7%25.6%
The Roles In The DX Environment
You Can’t Do It All – Learn to Partner
Focus on doing what you know best
• Focused elements of the solution
• You don’t have to control everything or lead from the front for successful projects
Prepare to source business IP partners to complement your technology and services
Leverage others’ technology
Specialize to leverage your advantages
• Look to monetize services and data
Focus allows repeatable elements and scale
18
The Evolution Continues
20
Cloud 2.0• Everything (that matters) is delivered via cloud
• First path to market for new technologies
• Key to extending legacy data and applications
• Foundation for Cognitive/AI and IoT
• This is the end of infrastructure as we know/own it
• Rumors of the demise of on-premises IT are greatly exaggerated, and misdirected