the uk intercity market model and the role and place of national express
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The UK intercity market model and the role and place of National Express. Bruce Alexander Business Development Director. £300m. Outsourced model, using 3 rd Party operators for 80% of services Consistent service and behaviour standards across all operators - PowerPoint PPT PresentationTRANSCRIPT
The UK intercity market model and the role and place of
National Express
Bruce Alexander
Business Development Director
£300m• Highly deregulated market. Route viability is totally commercial
• Operators able to compete rapidly on selected routes
• Outsourced model, using 3rd Party operators for 80% of services
• Consistent service and behaviour standards across all operators
• National Express has the only nationwide network of services
• Work with local councils on facilities
• Customer satisfaction important in driving longer term loyalty
• Revenue growth through the recession reflecting value and convenience of coach
• London services
• Airport services
• Seasonal services
•Cross country services
• Festivals & Events services
• Commuter services
• Increased price competition from rail
£300m• Highly deregulated market. Route viability is totally commercial
• Operators able to compete rapidly on selected routes
• Outsourced model, using 3rd Party operators for 80% of services
• Consistent service and behaviour standards across all operators
• National Express has the only nationwide network of services
• Work with local councils on facilities
• Customer satisfaction important in driving longer term loyalty
• Revenue growth through the recession reflecting value and convenience of coach
• London services
• Airport services
• Seasonal services
•Cross country services
• Festivals & Events services
• Commuter services
• Increased price competition from rail
£300m• Highly deregulated market. Route viability is totally commercial
• Operators able to compete rapidly on selected routes
• Outsourced model, using 3rd Party operators for 80% of services
• Consistent service and behaviour standards across all operators
• National Express has the only nationwide network of services
• Work with local councils on facilities
• Customer satisfaction important in driving longer term loyalty
• Revenue growth through the recession reflecting value and convenience of coach
• London services
• Airport services
• Seasonal services
•Cross country services
• Festivals & Events services
• Commuter services
• Increased price competition from rail
£300m• Highly deregulated market. Route viability is totally commercial
• Operators able to compete rapidly on selected routes
• Outsourced model, using 3rd Party operators for 80% of services
• Consistent service and behaviour standards across all operators
• National Express has the only nationwide network of services
• Work with local councils on facilities
• Customer satisfaction important in driving longer term loyalty
• Revenue growth through the recession reflecting value and convenience of coach
• London services
• Airport services
• Seasonal services
•Cross country services
• Festivals & Events services
• Commuter services
• Increased price competition from rail