the story of sam the salesman
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This is Sam………
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Sam was stressed…
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“Why?” you ask………
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Well……. He’s a salesman
in a call center
AND…
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……..was under a huge amount of
pressure…….
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….from his managers’
demands
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and his team members
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He thought to himself…
“Do I have what it takes to be a good salesman?”
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How Can I improve my
presentation?
“can I Increase my sales
revenue”?
Do I have Self-Motivation?
“Do I Understand my customer’s
needs?”“How do I deal with
Objections”?
“Do I have good time management?”
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….but Sam was operating with a minimum
knowledge about sales
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“Oh no… so….. what
will he do?” I hear you ask
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Sam had limited visibility of the sales
world.He wanted to know what kind of
skills sales people
must be able to show & why some people were
succeeding and some
were not
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He went back to
the start…
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He started to
investigate what sales winners do differently
& how he couldwin a sale EVERY TIME
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Sam went to his
sales tool box and started to look for
information… What he found
was amazing!!!
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It was then that Sam realized selling is a
learned skill
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He started to search the net for more
information about sales
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Then Sam started to attended sales training seminars & read books about
selling…
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He realized that if he will work more efficiently on
CRM, it will increase his sales.
He will have more control over his
leads and much better time management
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Sam also understood that Sales is a numbers
game. The more potential
clients he reaches, the more sales he will make
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Sam Stop Complaining about the leads and Start
Conquering them
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Before he started
“pitching” about his
product, Sam asked more questions during the sales
call.
The questions gave him the
additional insight he
needed to present his product more effectively .
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He realize that in order to sell more, he needed to know what
his customers need & want.
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He understood that he needed to listen more than
talk
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Sam applied everything he learned and by the end of the
year, he was the best salesperson in his call
center.
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He then identified the metrics of
how he would measure and
influence the team’s activity
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Sam is now a hero…
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“Sam has the ability to improve the work
environment and increase all
employee's sales”
…to his sales manager.
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…to the CEO“My board is happy that we’ve increased
shareholder value ”
“We’ve exceeded this year’s targets.”
“The sales revenue has
increased significantly”
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… to the sales team“The sales
team is
performing better and we are reaching our
goals every month”
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And Sam?
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