the rise of the digital ambassador

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Six Tips to Launch Your Econ Dev Campaign @aboutdci #dcidigital September 17, 2013

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Page 1: The Rise of the Digital Ambassador

Six Tips to Launch Your Econ Dev Campaign @aboutdci #dcidigital

September 17, 2013

Page 2: The Rise of the Digital Ambassador

The Voices Heard Round the Room

Janet FritzMetro Denver EDC@MetroDenverEDC

Kim BakerGreater Houston Partnership@GHPartnership

Susan BrakeDCI@susanbrake

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Have You Ever Heard the Term Digital Ambassador?

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am*bas*sa*dor (Noun) A person who acts as a representative or promoter of a specified activity

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A Visual Representation of Ambassadors

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Why it Matters…• The marketing tactic that C-Level executives

consider to be the most effective, is word-of-mouth marketing/peer recommendations

• Harvard Business Report that 57 percent of businesses surveyed mention that they plan to increase social media spending and 38 percent of CEO's label social as a high priority

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Why it Matters…

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Two Pioneering Campaigns

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1. Greater Houston Partnership • Mission: Build economic prosperity in the

Houston area.

• Opportunity Houston 1.0 is an aggressive marketing and lead generation program.

• Promote message: Houston is “the best place for business” and a “gateway to global markets”

• Houston received more than $144 million earned media in 2012 and more than 139.4 million media impressions featuring Houston

• Began a robust social media program in 2009 and launched the Greater Houston Partnership Digital Ambassadors Program the following year.

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Houston: Digital Ambassadors

• 24 Houston-area professionals • Post on Twitter, Facebook and Linkedin• GHP sends content that promotes business and quality of

life once or twice a week• D.A.s share news automatically or copy/paste • GHP also posts items to social mediums as well

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2. Metro Denver EDC• Mission: Promote the 9-county region

around Metro Denver for business development.

• Have promoted Energetic Bodies, Energetic Minds in traditional marketing, but made a deep dive into social

• Wanted to find a way to way to leverage business news and messages including job and population growth.

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• Mission: Harness the social media influence of Metro Denver’s influential business leaders and passionate public.

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DIGITAL AGENTS by the NUMBERS

135 active agentsTheir reach: almost

120,000 connections

Most active Networks: Twitter (60%), LinkedIn (36%)

and Facebook (5%)

Average age: 38.8

Have shared 3,375 links, resulting in 19,204 visits

to our website

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Six Tips to Launching Your Digital Ambassadors Campaign

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1. Seek Out “The Passionistas”

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Metro Denver’s Passionistas

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Houston’s Passionistas

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2. Inspire Participation

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Page 20: The Rise of the Digital Ambassador

2. Inspire Participation What information/E-Force posts do you most enjoy sharing with your network? Check all that apply.

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2. Inspire Participation Week of… Topic

TBD Company Spotlight:

August 19/Aug. 26 Top Colorado Books September 2 Rankings RecapSeptember 9 Ambassador Survey Results

September 23 Site Selector Visit and Economic Development 101

September 30What We Mean by Energetic Bodies. Energetic Minds. Launch of the Monthly Profile

October 7 Rankings Recap

October 14 Midyear Analysis

Oct. 21 How Colorado’s Business Climate is Like Its Door Climate

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Page 23: The Rise of the Digital Ambassador

3. Keep it SimpleHouston a top five "Best Big City for Jobs 2013", and Texas overall rules the list: http://ow.ly/l1rhr #HoustonBiz #WeAreHouston

Houston is a "magnet of opportunity", according to demographers Joel Kotkin and Wendell Cox. The Daily Beast reported on the nation's Top Aspirational Cities, and it’s no surprise that Houston made the list-- in the Top 3!

Forbes: The Houston-Sugar Land-Baytown, Texasregion is the metropolitan area with the mostoptimistic forecast in the nation for hiring this fall,according to a new survey by ManpowerGroup.

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3. Keep it Simple

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4. Measure What Matters

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4. Measure What Matters

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5. Engage “IRL”

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5. Engage “IRL”

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6. Don’t Be Afraid to Change

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6. Don’t Be Afraid to Change

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Six Tips to Launching a Digital Ambassadors Campaign

1. Seek out Passionistas 2. Inspire Participation 3. Keep it (participation) Simple4. Measure What Matters5. Engage #IRL (in Real Life) 6. Don’t Be Afraid to Change

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Page 34: The Rise of the Digital Ambassador

Thank You!www.slideshare.net/aboutdci