the rise of postmodern erp
TRANSCRIPT
AGENDA
► Welcome and Introductions
► How we got here to 2015
• History and evolution of Post-modern ERP for Procurement Applications
► True Cloud Security, Data Hosting, Scalability
• Considerations when doing business in the cloud
► Integrating Coupa to ERP
• How and the tools available with Coupa
► Discussion with Aggregate Industries
► Q&A
INTRODUCTIONS
Gerard Cantwell
Director of
Procurement
Paul Stuker
Manager, Technical
Solution Consulting
Alastair Bennett
Senior Integration
Architect
• IT resources perpetually in
very short supply
• Innovation constrained
• ERP too complex and scary to
even touch
• Business can’t and won’t wait
HOW DID IT HAPPEN?
• Configure NOT Customize
• Security Standards Evolve
• ISO27000+, SAS-70
• ISA-3402, SSAE16 SOC 1 & 2
• Network Technology makes a
quantum leap
HOW THE CLOUD STEPPED UP
• Hosting Evolved from caged ASP
to purpose built Cloud IaaS
• IT Revolution in the business
world. IT becomes strategic!
• Application Integration Grows Up
and standards emerge
New Paradigm for
Solution Delivery
HOW THE CLOUD STEPPED UP
HOW THE CLOUD STEPPED UPWHAT IS THE PRESENT REALITY
OF ERP?
Put the ERP in somebody else's data center?
• Kind of misses the point. It is not about where the
iron sits.
Buy up all the Cloud Innovators and turn them into low
and slow ERP and try to save the old revenue model?
• “We bought these agile high growth Cloud
companies and handed them to the guys who
couldn’t grow our ERP business. Hmm.”
Invent another database?
• Not so much…
ERP is facing the Polaroid Syndrome
• Expensive gooey peel apart film that was so cool
last year is looking at a tsunami of cheap easy digital
cameras
ERP like the main frame is not going
away and for good reason
• ERP is the hub that holds the business
together
• ERP that is open and welcomes external
innovation will drive HUGE value for the
business and earn it’s keep
• ERP is the core platform. ERP MUST
serve the business and not see it’s role as
being served by the business
• ERP must embrace and facilitate Open
Integration. The gate keeper days are over.
• ERP must embrace and champion
standards
WHAT COULD THE FUTURE HOLD?
Gartner also made the following ERP
predictions:
• By 2017, 70 percent of organizations adopting hybrid ERP will fail to
improve cost-benefit outcomes unless their cloud applications provide
differentiating functionality.
• By 2018, at least 30 percent of service-centric companies will move
the majority of their ERP applications to the cloud.
THE ANALYST VIEW
HOW THE CLOUD STEPPED UPWHAT DOES THE FUTURE HOLD
FOR BUSINESS?
Elegant Integration of ERP to Best of Breed
Solutions
The Best of Everything
• Much Lower Cost to Operate
• Strategic Access to Technology that
Enables Competitive market advantages
• Timely Access to Technology that Enables
Competitive market advantages
• Affordable Access to Technology that
Enables Competitive market advantages
Competitive
Advantage
True Cloud
► Rapid Innovation: Frequent release cycles
► Business owns the system and the ability change configurations
► Platform maintenance handled by Coupa
► Low TCO - Self-sustainable model where services are optional
► Downtime less than 10 minutes per month
Fake Cloud – Others
► Slow release cycles, no innovation
► Developers own the system and are required to code customizations
► Expensive customizations approach => locks you in and you can’t upgrade
► High TCO - Not self-sustainable, ongoing services are required
► System outages frequent – watch for vendors that don’t publish public uptime records
COUPA IS A TRUE CLOUD
99.999% Availability
Power & HVAC
State of the Art
Facilities
Active Active
Hot Replication
Global Support Model
Best in Class SLAs
Defense in Depth
Security & Compliance
Canadian Cloud
2 US Clouds
Across 10 Datacenters
EMEA Cloud
Across 3 Datacenters
LATAM 2015
APAC Cloud
Singapore /Australia
ACCESS EVERYWHERE INFRASTRUCTURE
COUPA IS SECURE
Access Controls
• Remote administration encrypted and controlled
• Administration performed through HMS authentication and logged
• Separate database passwords per customer instance
• Separate users for each role: app, DB, code deployer
• All building access points monitored or controlled by surveillance cameras, man-traps, biometric scanners, and guards.
• Strong encryption controls
• Full data in transit encryption (between servers)
• Data at rest encryption
► Compliance
● Corporate Information Security Officer
& Security Team
► AWS VPC
● Separate subnets for each tier: LB,
App, DB, Utility
► Intrusion Detection
● All systems monitored 24x7
● Network intrusion detection across all
data centers
● Centralized system logging and
aggregation
► Security Auditing
● Daily internal and external vulnerability
assessments using QualysGuard
● Third party application security audit of
every release by Whitehat
SSAE 16 Type II - SOC I and SOC II
6 consecutive years of auditable and materially clean audits
The implementation process consists
of:
• High Level Architectural
discussion to understand your
existing as-is business
processes and IT technical
landscape
• Get an understanding of your
to-be business processes
HOW THE CLOUD STEPPED UP
• Build an agreed data model
• Define technically how data
will flow between your ERPs
and Coupa
• Specify technical interfaces
Coupa Integration Architects
will align and recommend the
best approach.
Start with the Business Process!
APPROACH TO INTEGRATION
RIGHT AND LIGHT
INTEGRATION PHILOSOPHY
Process Driven
Value Focused
Assess Necessity
Prioritize & Phase
Rig
ht
Lig
ht
DESIGNED FOR CONNECTIVITY
Coupa Applications
Coupa Public REST-Based APIs
Standard Integration Options
(CSV, CXML, EDI)
ERP Specific Integration
Options
(Oracle, SAP, Netsuite)
On Premise Apps Cloud Apps
ERP
HR
LDAP / AD
ITSM
Travel
Tax
Labor
Credit CardSupplier Systems
INTEGRATING WITH SAP
(ESB Technology)SAP PI / Others
SAP ECC
Flat File API XML IDoc over
SFTP
Coupa SFTP
Server
XML IDocs
Native Data Format Exchange Between Coupa & SAP using XML IDocs
INTEGRATING WITH ORACLE E-BUSINESS
(ESB Technology)IBM / Oracle / Tibco / SAP / Microsoft / Others
Oracle E-Business Suite
Flat File API CSV over SFTP
CSV
Native Data Format Exchange Between Coupa & Oracleusing Oracle Interface Table Formats
INTEGRATING WITH NETSUITE
REST API
XML/HTTPS
Flat File API
CSV over
SFTP
COUPA REST APIGET, PUT, POST
SUITESCRIPTSScheduled, User Events
Out of the Box Integration NetSuite Suitescripts Platform & Coupa REST API