The ‘Public’ Housing Sector Landlord & Support Services

Nick ParkerVestia Community Trust

part of The Community Housing Group

• History of ‘social’ Housing – Philanthropic Movement– Homes for Hero’s – ‘mixed’ economy

• Tenant Involvement • Support Services

– Local Employment – Worcestershire Family

Intervention Project

Philanthropic Movement

Octavia Hill (1838 – 1912) • Provision & Management of

housing for working people: – ‘Hands on’ working directly

with tenants – meeting housing needs– employment– education

Philanthropic Movement

Peabody Trust (Victorian banker), Bournville Housing (Industrialist) and many more

• A good home

• Healthy Labour Force

• Communities

• Quality of life

Homes for Hero’s

First World War • Shock at ‘public health’

• Decent homes for returning soldiers

• Owned by municipal authorities

Co-regulation

Tenants

Government Landlord

Tenant Involvement

• Governance

• Policies & Procedures

• Shaping Services

• Performance & Monitoring Services

More than Just Landlord Services

Vestia - Training

• Housing Providers are:– large employers– have a significant supply

chain

• Help tenants into work • Vestia Training focus on

training young people

• Families are our tenants • Some have multiple and

complex problems • Service designed around needs

of families • Asertive help• Partnership working

• Five Partner Housing Providers

• Children Services

• West Mercia Police

• Schools

Worcestershire Family Intervention Project

• WFIP staff many backgrounds • Families involved in interviews• Person Specification

Good inter-personal skills assertive Good all round education

• Inductions and staff training for remaining skills

Staff

nick.parker@vestia.org.uk www.vestia.org.uk