“ “ Improving Quality…One Person, One Business at a time”Improving Quality…One Person, One Business at a time”“ “ Improving Quality…One Person, One Business at a time”Improving Quality…One Person, One Business at a time”

Six Sigma… the name itself

provokes interest…and honestly,

when I first heard the term, it sounded to me,

like a name of some kind of secret honor

Society. Then after careful research,

I found in a broad business sense it is… those

who employ and practice these powerful

techniques , are to me part of an honorable

group of people and companies that strive to

uphold standards of quality .

Original thought and prose by: Racheal A. O’Keefe-Mack

Six Sigma… the name itself

provokes interest…and honestly,

when I first heard the term, it sounded to me,

like a name of some kind of secret honor

Society. Then after careful research,

I found in a broad business sense it is… those

who employ and practice these powerful

techniques , are to me part of an honorable

group of people and companies that strive to

uphold standards of quality .

Original thought and prose by: Racheal A. O’Keefe-Mack

04/13/23 3

“Invented by Motorola, Inc., in 1986 as a metric for measuring defects, and improving quality. Since then, it has evolved to a robust business improvement methodology that focuses an organization on customer requirements, process alignment, analytical rigor and timely execution.”

(http://www.motorola.com/content.jsp?globalObjectId=3074-5804)

“Globalization and instant access to information, products and services continue to change the way our customers conduct business.”

“Today's competitive environment leaves no room for error. We must delight our customers and relentlessly look for new ways to exceed their expectations. “

“This is why Six Sigma Quality has become a part of our culture.”(http://www.ge.com/en/company/companyinfo/quality/

whatis.htm)

DFSS – (Design for Six Sigma) is a systematic methodology

Utilizing tools, training and measurements toenable us to design products and processes that meetcustomer expectations and can be produced at Six

Sigmaquality levels.

DMAIC – (Define, Measure, Analyze, Improve andControl)

Is a process for continued improvement. It issystematic, scientific and fact based. This closed-loopprocess eliminates unproductive steps, often focuseson new measurements, and applies technology forimprovement.

Sigma: A measure of process capabilitycalculated by identifying opportunities fordefects in a given product or process,counting the actual number of defects thatoccur per million opportunities for defectand translating that total into a Sigma ratingusing the Sigma table. . http://industry.fki.or.kr/curiss/industry/down/pdf/03/3-4GE.pdf

(Sigma

Rating) σDPM*

2 308,537

3 66,807

4 6,210

5 233

6 3.4

*Defects per million

The future of Six sigma looks bright because Unlike QA techniques like TQM or Kaizen Events, Six Sigma has the capability of taking quality to a higher level of accuracy over the long haul.

“This means that Six Sigma has the potential to outlast other quality management programs in the future.”

Also, the awareness and use of Six Sigma is growing in small and medium sized enterprises.

(http://ezinearticles.com/?Future-Of-Six-Sigma----Different-Viewpoints&id=296216)

According to the Six Sigma Academy, professionals with Black Belt certification save companies approximately $230,000 per project and can complete four to six projects per year! Get certified, “stand out from the crowd”, and start adding value to your own career and the company you work for…

Helpful Six Sigma Online Resources:

Isixsigmawww.isixsigma.com

http://www.sixsigmaonline.org Offers online training in yellow, green, lean, and black belt certifications…check it out today! Add an online self paced business credential to your business arsenal, it’s a tough world out there especially with the drowning economy, so why not set yourself out from the crowd in this heavy employers market we are living in these days…

I certainly plan to!

International Society of Six Sigma Professionalshttp://www.isssp.com/index.asp?page=index.aspwith