Six Sigma Courses - Professional development ? Six Sigma Courses Lean Six Sigma Introduction Lean

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  • Lean Six Sigma Training & Certification

    Six Sigma Courses

    Professional Development Training has a specialised division of Six Sigmaexperts that will tailor the delivery of any of the courses to be specific to yoursituation and learning needs

  • Six Sigma Courses

    LeanSixSigmaIntroduction

    LeanSixSigmaYellowBeltCertificationTraining

    LeanSixSigmaGreenBeltCertificationTraining

    LeanSixSigmaBlackBeltCertificationTraining

    LeanSixSigmaTeamMembersTrainingCourse

    LeanSixSigmaProcessManagementTrainingCourse

    LeanSixSigmaAwarenessTrainingCourse

    LeanSixSigmaChampionsCourse LeanSixSigmaProjectSelectionTrainingCourse

    LeanSixSigma-ExecutiveBriefing

    LeanSixSigmaGreenBeltCertificationTrainingUpgradefromYellowBeltCourse

    LeanSixSigmaBlackBeltCertificationTrainingUpgradefromGreenBeltCourse

  • Essential Skills for Controlling Cost andManaging Efficiency

    ProfessionalDevelopmentTraininghasaspecialiseddivisionofSixSigmaexpertsthatwilltailorthedeliveryofanyofthecoursestobespecifictoyoursituationandlearningneeds.OurextensivecurriculuminSixSigma,outstandingdepthoftrainersacrossthecountryanddiverserangeofindustryexperiencemeansthatpdtrainingisthebestchoiceforSixSigmacourses.pdtrainingwillexceedyourexpectationsandhelpyouachievetheresultsyouareseeking.

  • SixSigmaisadata-drivenapproachforeliminatingdefectsandwasteinanybusinessprocess.YoucancompareSixSigmawithturningonyourwatertapandexperiencingtheflowofclean,clearwater.Reliablesystemsareinplacetopurify,treatandmaintainwaterpressurethroughthesystem.ThatiswhatSixSigmadoestobusiness:treatstheprocessesinbusinesssothattheydelivertheirintendedresult.LeanSixSigmaIntroductionTrainingCourses,fullofpracticalhands-onactivities,arerunbyLeanSixSigmaexpertsinBrisbane,Sydney,Parramatta,Melbourne,Canberra,AdelaideandPerth.

    Lean Six Sigma Introduction Course Outline

    Foreword:Thiscoursehasbeendevelopedtoenhancetheknowledgeandcapabilityofpeopleinvolvedinthedailyoperationofbusinessprocesses.

    The goal of this training is to:

    IncreaseyourknowledgeofProcessManagement,SixSigmaandLeantechniquesasBusinessProcessImprovementmethodologies.Increaseyourskillsatimprovingtheeaseandperformanceoftheprocessesinwhichyouwork.Togainanunderstandingofyourroleasaprocessteammemberfortheachievementofbusinesssuccess.Toselectandimproveoneoftheprocessyoueitherownorworkin.

    Outcomes:

    Obtain a working understanding of Process Management, Six Sigma and Lean

    KnowandapplythebasicconceptsDemonstrateuseoftheterminology

    Comprehend daily work as a process-oriented activity

    UnderstandprocessinputsandoutputsUnderstandprocessflowandknowwhatdeterminesvalueaddvs.non-valueaddUnderstandhowtheprocessesyouareapartoffitintothelargersetofprocessesneededindeliveringvaluetothecustomer

    Perform Process Mapping and characterization

    CreateadetailedProcessMapofaprocessyouarepersonallyinvolvedin.Prioritizesignificantoutputsfromtheprocessandquantifytheirlevelofperformancetorequirements.Identifyinputsandtheirrelationshiptothesignificantoutputs.

    Perform process improvement activities

    ImproveaprocessyouarepersonallyinvolvedinusingProcessManagement,SixSigmamethodsandLeanPrinciplestoimproveitsperformance.Continuetoimproveotherprocesses.

    Establish control mechanisms and monitoring processes to sustain an existing process and/or anyimprovements you make.

  • Understanding Lean

    AboutSixSigmaAboutLeanHistorybehindLeanToyotaProductionSystemsTheToyotaPrecepts

    Likers Toyota Way

    PhilosophyProcessPeopleandPartnersProblemSolving

    The TPS House

    TheGoalsofTPSTheFirstPillar:JustInTime(JIT)TheSecondPillar:Jidoka(Error-FreeProduction)Kaizen(continuousimprovement)Thefoundationofthehouse

    The Five Principles of Lean Business

    ValueValuestreamFlowPull

    The First Improvement Concept (Value)

    BasiccharacteristicsSatisfiersDelightersApplyingtheKanoModel

    The Second Improvement Concept (Waste)

    MudaMuraMuriTheNewWastes

    The Third Improvement Concept (Variation)

    CommonCauseSpecialCauseTamperingStructural

    The Fourth Improvement Concept (Complexity)

    Whatiscomplexity?Whatcausescomplexity?Howtosimplify?

    The Fifth Improvement Concept (Continuous improvement)

    ThePDSACycle(Plan,Do,Study,Act)TheDMAICMethod

    The Improvement Toolkit

    GembaGenchiGenbutsu

  • WomacksPrincipleKaizenARoadmapforimplementation

  • ComprehensivetrainingandexampreparationtoachieveYellowBeltCertificationwiththeInternationalAssociationofSixSigmaCertification(IASSC)thehighlyregardedindependantglobalYellowBeltCertification.AustraliasbestLeanSixSigmaYellowBeltTrainingcourses,runbyLSSexperts,areavailablenowinBrisbane,Sydney,Parramatta,Melbourne,Canberra,AdelaideandPerth.Multi-nationalcorporationscanworkwithpdtrainingtoimplementthehigheststandardsofContinuousImprovementandLeanSixSigmagloballybenchmarkedbytheIASSCCertificationstandards.

    Lean Six Sigma Yellow Belt Certification Training Course Outline

    Foreword:ThepdtrainingYellowBeltCertificationTrainingcourseisapracticaltrainingexperienceincludinguseofmanyLSStoolsandtechniquesinarangeofactivitiesandscenarios.Youwilllearntheory,andpracticeapplyingthetheorysothatyouwellbewellpreparedtotaketheIASSCexamandbereadytocontributeasarespectedmemberofContinuousImprovementProjects.Theimplementationroadmapswithineachphaseprovideaclearpathforputtingintopracticetheproblemsolvingmethodologiesandmeasurementtools.Variousgroupexercisesusingtrainingactivities,datasetsandtemplatesfacilitateinteractivegrouplearningandcollaboration.OurexpertLSStrainerslookforwardtowelcomingyoutotheclassandempoweringyouwithskillsandtechniquesyoucanputintopracticeonthejob,andadvanceyourcareer.

    Outcomes:Duringthiscourse,youwilldevelop:

    CompleteunderstandingofSixSigmaAbilitytoimproveprocessesforenhancedproductqualityUnderstandingofthetacticalandstrategicaspectsofLeanSixSigmaUnderstandingofprocesscapabilitySkilltoDefine,Measure,Analyse,ImproveandControl(DMAIC)processesUnderstandingofprocessdiscoveryAnaccuratesystemofpredictingoutcomes,measurableandquantifiableClearunderstandingofgoalsAhighlyeffectivemethodologytoimproveprocessesdrasticallyMethodstominimisevariabilityinprocessesCapabilitytomaximiseproductionbyfullyutilisingthepotentialofprocessesAbilitytoreducewastethroughtheidentificationandremovalofpresentandpotentialerrorsControloverdefectsfortheireffectivepreventionMeanstobuildstrongmanagersandleadersAhighlyeffectivequalitymanagementsystemSmoother,fasteranderror-freeprocessesEffectivemeanstodrasticallyincreasesavingsthroughreductioninwasteandimprovementinprocesses

    http://pdtrainingglobal.com/http://pdtrainingglobal.com/http://www.iassc.org/

  • Yellow Belt Define Phase

    Phase Description:

    TheDefinePhaseoftheDMAICmethodologyisconstructedtointroducethefundamentalsofLeanSixSigma.Thereare5modulesinthisphase:

    Understanding Six Sigma.

    DeliverablesDescribetheobjectivesofSixSigmaDescribetherelationshipbetweenvariationandsigmaRecognisesomeSixSigmaconceptsRecognisetheSixSigmaimplementationmodelDescribeyourroleandresponsibilitiesinSixSigma

    Six Sigma Fundamentals

    DeliverablesDescribewhatismeantbyProcessFocusDescribetheimportanceofVOC,VOB,andVOE,andCTQsExplainCOPQGenerateaProcessMapDescribetheBasicSixSigmametricsExplainthedifferencebetweenFTYandRTYExplainthedifferencebetweenDPUandDPMO

    Selecting Projects:

    DeliverablesUtilizeastructuredapproachtoselectprojectsRefineandDefinetheproblemintoaProjectCharterMakeaninitialestimateofyourprojectsbenefits

    Elements of Waste:

    DeliverablesHaveaclearunderstandingofthespecificdeliverablesHavestartedtodevelopaProjectPlantomeetthedeliverablesHaveidentifiedwaystodealwithpotentialroadblocksBereadytoapplytheSixSigmamethodthroughyourproject

    Wrap Up & Action Items

    LSS Yellow Belt Measure Phase

    Phase Description:

    TheMeasurePhaseoftheDMAICmethodologyisconstructedtointroduceimportantSixSigmatoolsforcharacterizingyourbusinessissues.Thereare6modulesinthisphase:

    Process Discovery

    DeliverablesCreateahighlevelProcessMapCreateaFishboneDiagramCreateanX-YDiagramDescribetheelementsofaFMEAExplaintheimportanceofaFMEADescribewhyeachtoolisimportant

    Six Sigma Statistics

    DeliverablesExplainthevariousstatisticsusedtoexpresslocationandspreadofdataDescribethecharacteristicsofaNormalDistribution

  • TestforNormalityDescribethedifferencebetweenSpecialCauseandCommonCauseVariationGenerateavarietyofgraphsfordata

    Measurement System Analysis

    DeliverablesPerformthestepbystepmethodologyinVariableandAttributeMSAsIdentifythevariouscomponentsofvariationsocorrectionscanbemadeandthegageerrorreducedRecognisethedifferencesbetweenRepeatability,Reproducibility,AccuracyandCalibration

    Process Capability

    DeliverablesEstimateCapabilityforContinuousDataDescribetheimpactofNon-normalDataontheanalysispresentedinthismoduleforContinuousCapabilityEstimateCapabilityforAttributeData

    Wrap Up & Action Items

    LSS Yellow Belt Control Phase

    Phase Description:

    TheControlPhaseoftheDMAICmethodologyisconstructedtointroduceimportantLeanSixSigmatoolsforproperlycontrollingsolutions.Therearefivemodulesinthisphase:

    Welcome to Control

    LeanControlsDeliverablesDescribeLeantoolsUnderstandhowthesetoolscanhelpwithprojectsustainabilityUnderstandhowtheLeantoolsdependsoneachotherUnderstandhowtoolsmustdocumentthedefectpreventioncreatedintheControlPhase

    Defect Controls

    DeliverablesDescribesomemethodsofdefectpreventionUnderstandhowthesetechniquescanhelpwithprojectsustainabilityIncludingreducingthoseoutliersasseenintheAdvancedProcessCapabilitysectionIfthevitalXwasidentified,preventthecauseofdefectiveYUnderstandwhattoolsmustdocumentthedefectpreventioncreatedintheControlPhase

    Six Sigma Control Plans

    DeliverablesUnderstandthe5phasesoftheControlPlanTrainingDocumentationMonitoringResponseAligningSystemsandStructures

    Wrap Up & Action Items

  • ComprehensivetrainingandexampreparationtoachieveGreenBeltCertificationwiththeInternationalAssociationofSixSigmaCertificationthemosthighlyregardedindependentglobalGreenBeltCertification.Thiscourseisacomprehensivecoursethatdoesn'trequireapre-requisitecourse.PeoplelearnthefoundationskillsanddevelopuptoGreenBeltlevel.However,thiscoursecoversalotofgroundinlotsofdetail,sobepreparedtolearnaloteachandeveryday.ForparticipantsfocusedonCertification,itisimportanttoknowthattheIASSCGlobalCertificationisexambased.Whichmeansyoucansittheexamandbecomecertifiedassoonasyouarereadytositthestringentexam-basedonglobalbenchmarks.pdtrainingisAustralia'sonlyprovideraccreditedbytheIASSC,ourLeanSixSigmaGreenBeltTrainingcoursesarerunbyLSSexperts.AcceptingenrolmentsnowinBrisbane,Sydney,Parramatta,Melbourne,Canberra,AdelaideandPerth.

    Lean Six Sigma Green Belt Certification Training Course Outline

    Foreword:TheLeanSixSigmaGreenBeltCertificationisahighlyrespectedcredential-itmeansyoudemonstratemasteryofmethodologiesandtechniquesrequiredtohelpdriveContinuousImprovementprojectsthathavemeasurablecommerciallyfocusedoutcomes.ThistrainingcoursewillprovideyouwiththetheoryandthentheopportunitytopracticethetechniquestohelpyoureachthestandardofLeanSixSigma-GreenBelt.YouwillbesupportedbyAustralia'sleadingtrainers,andbecomepartofaglobalnetworkofSixSigmaandContinuousImprovementspecialiststhroughpdtrainingandtheIASSC.

    Outcomes:Duringthiscourse,youwilldevelop:

    Understandingoftheconcepts,implementation&objectivesofSixSigmaAbilitytouseastructuredapproachtoprocessimprovementAbilitytouseDMAIC(Define,Measure,Analyse,ImplementandControl)methodologySkilltopredict,preventandcontroldefectsinaprocessUnderstandingoftheelementsofwasteSkillstoachievesustainablequalityimprovementthroughprocessimprovementUnderstandingofthetoolsofprocessdiscoveryUnderstandingofvariationinprocessesSkillstoreducevariationinprocessesandachievepredictedoutcomesAbilitytoidentify,measureandanalyseprocesspotentialUsageofinferentialstatisticsUsageofhypothesistestingUnderstandingwhentousewhichSixSigmamethodologyAbilitytouseCapabilityAnalysistocontrolprocessesKnowledgeoftheinterdependenceofLeantoolsSkillstoprevent,identifyandcontroldefectsUnderstandinganduseofstatisticalprocesscontrolSkillstotrain,document,monitor,respond,andalignsystemsSkillstoprovidesustainableandcost-effectiveimprovementinprocesses

  • LSS Green Belt Define Phase

    Phase Description:

    TheDefinePhaseoftheDMAICmethodologyisconstructedtointroducethefundamentalsofLeanSixSigma.Therearefivemodulesinthisphase:

    Understanding Six Sigma

    DescribetheobjectivesofSixSigmaDescribetherelationshipbetweenvariationandsigmaRecognisesomeSixSigmaconceptsRecognisetheSixSigmaimplementationmodelDescribeyourroleandresponsibilitiesinSixSigma

    Six Sigma Fundamentals

    DescribewhatismeantbyProcessFocusDescribetheimportanceofVOC,VOB,andVOE,andCTQsExplainCOPQGenerateaProcessMapDescribetheBasicSixSigmametricsExplainthedifferencebetweenFTYandRTYExplainthedifferencebetweenDPUandDPMO

    Selecting Projects

    UtilizeastructuredapproachtoselectprojectsRefineandDefinetheproblemintoaProjectCharterMakeaninitialestimateofyourprojectsbenefits

    Elements of Waste

    HaveaclearunderstandingofthespecificdeliverablesHavestartedtodevelopaProjectPlantomeetthedeliverablesHaveidentifiedwaystodealwithpotentialroadblocksBereadytoapplytheSixSigmamethodthroughyourproject

    Wrap Up & Action Items

    LSS Green Belt Measure Phase

    Phase Description:

    TheMeasurePhaseoftheDMAICmethodologyisconstructedtointroduceimportantLeanSixSigmatoolsforcharacterizingyourbusinessissues.Therearesixmodulesinthisphase:

    Welcome to Measure

    Process Discovery

    CreateahighlevelProcessMapCreateaFishboneDiagramCreateanX-YDiagramDescribetheelementsofaFMEAExplaintheimportanceofaFMEADescribewhyeachtoolisimportant

    Six Sigma Statistics

    ExplainthevariousstatisticsusedtoexpresslocationandspreadofdataDescribethecharacteristicsofaNormalDistributionTestforNormalityDescribethedifferencebetweenSpecialCauseandCommonCauseVariationGenerateavarietyofgraphsfordata

  • Measurement System Analysis

    PerformthestepbystepmethodologyinVariableandAttributeMSAsIdentifythevariouscomponentsofvariationsocorrectionscanbemadeandthegageerrorreducedRecognisethedifferencesbetweenRepeatability,Reproducibility,AccuracyandCalibration

    Process Capability

    EstimateCapabilityforContinuousDataDescribetheimpactofNon-normalDataontheanalysispresentedinthismoduleforContinuousCapabilityEstimateCapabilityforAttributeData

    Wrap Up & Action Items

    LSS Green Belt Analyze Phase

    Phase Description:

    TheAnalyzePhaseoftheDMAICmethodologyisconstructedtointroduceimportantLeanSixSigmatoolsforisolatingcriticalfactors.Thereareninemodulesinthisphase:

    Welcome to Analyze

    X Sifting

    PerformaMulti-VariAnalysisInterpretandaMulti-VariGraphIdentifywhenaMulti-VariAnalysisisapplicableInterpretwhatSkeweddatalookslikeExplainhowdatadistributionsbecomeNon-normalwhentheyarereallyNormal

    Inferential Statistics

    ExplainthemeaningofthetermInferentialStatistics.DescribethebasictenetsoftheCentralLimitTheorem.Describetheimpactofsamplesizeonyourestimatesofpopulationparameters.ExplainStandardError

    Intro to Hypothesis Testing

    ArticulatethepurposeofHypothesisTestingExplaintheconceptsoftheCentralTendencyBefamiliarwiththetypesofHypothesisTests

    Hypothesis Testing Normal Data Part 1

    DetermineappropriatesamplesizesfortestingMeansConductvariousHypothesisTestsforMeansProperlyAnalyzeResults

    Hypothesis Testing Normal Data Part 2

    BeabletoconductHypothesisTestingofVariancesUnderstandhowtoAnalyzeHypothesisTestingResults

    Hypothesis Testing Non-Normal Data Part 1

    ConductHypothesisTestingforequalvarianceConductHypothesisTestingforMediansAnalyzeandinterprettheresults

    Hypothesis Testing Non-Normal Data Part 2

    CalculateandexplaintestforproportionsCalculateandexplaincontingencytests

    Wrap Up & Action Items

  • LSS Green Belt Improve Phase

    Phase Description:

    TheImprovePhaseoftheDMAICmethodologyisconstructedtointroduceimportantLeanSixSigmatoolsforproperlycontrollingsolutions.Therearefivemodulesinthisphase:

    Welcome to Improve

    Process Modeling Regression

    PerformthestepsinaCorrelationandaRegressionAnalysisExplainwhenCorrelationandRegressionisappropriate

    Advanced Process Modeling

    PerformNon-LinearRegressionAnalysisPerformMultipleLinearRegressionAnalysis(MLR)ExamineResidualsAnalysisandunderstanditseffects

    Designing Experiments

    DeterminethereasonforexperimentingDescribethedifferencebetweenaphysicalmodelandaDOEmodelExplainanOFATexperimentanditsprimaryweaknessShownMainEffectsPlotsandinteractions,determinewhicheffectsandinteractionsmaybesignificantCreateaFullFactorialDesign

    Wrap Up & Action Items

    LSS Green Belt Control Phase

    Phase Description:

    TheControlPhaseoftheDMAICmethodologyisconstructedtointroduceimportantLeanSixSigmatoolsforproperlycontrollingsolutions.Thereareeightmodulesinthisphase:

    Welcome to Control

    Advanced Experiments

    UsetheresultsofaDOEtodeterminehowtofurtheroptimizeaprocessusingthesteepestascent/descentmethod

    Capability Analysis

    UnderstandtheimportanceofCapabilityAnalysisasitisappliedintheControlPhaseSelecttheappropriatemethodforCapabilityAnalysisbasedonthetypeofdatadistributionofyourprocessInterprettheoutputofMINITABsCapabilityfunctionsUnderstandhowtheuseforCapabilityAnalysismayalterthroughtheDMAICphases

    Lean Controls

    DescribeLeantoolsUnderstandhowthesetoolscanhelpwithprojectsustainabilityUnderstandhowtheLeantoolsdependsoneachotherUnderstandhowtoolsmustdocumentthedefectpreventioncreatedintheControlPhase

    Defect Controls

    DescribesomemethodsofdefectpreventionUnderstandhowthesetechniquescanhelpwithprojectsustainability

    IncludingreducingthoseoutliersasseenintheAdvancedProcessCapabilitysectionIfthevitalXwasidentified,preventthecauseofdefectiveY

    UnderstandwhattoolsmustdocumentthedefectpreventioncreatedintheControlPhase

    Statistical Process Control - SPC

  • DescribetheelementsofanSPCChartandthepurposesofSPCUnderstandhowSPCranksindefectpreventionDescribethe9SteprouteormethodologyofimplementingachartDesignsubgroupsifneededforSPCusageDeterminethefrequencyofsamplingUnderstandtheControlChartselectionmethodologyBefamiliarwithControlChartparametercalculationssuchasUCL,LCLandtheCenterLine

    Six Sigma Control Plans

    Understandthe5phasesoftheControlPlanTrainingDocumentationMonitoringResponseAligningSystemsandStructures

    Wrap Up & Action Items

  • ComprehensivetrainingandexampreparationtoachieveBlackBeltCertificationwiththeInternationalAssociationofSixSigmaCertificationthemosthiglyregardedindependantglobalbenchmarkforSixSigmaCertification.AustraliasbestLeanSixSigmaBlackBeltTrainingcourses,runbyBlackBeltsandMasterBlackBelts,isnowavailableinBrisbane,Sydney,Parramatta,Melbourne,Canberra,AdelaideandPerth.pdtrainingsupportscompaniestoadoptglobalSixSigmaandLeanbestpracticeacrosstheworld.

    Lean Six Sigma Black Belt Certification Training Course Outline

    Foreword:ThisLeanSixSigmaBlackBeltTrainingis10-daysofcomprehensivetheory,practicalapplicationandadvancedstatisicalanalysisandmodelling.Whilstthereisnoformalpre-requisite(youdon'thavetobeYelloworGreenBelttoenrolinthiscourse),peoplewithpriorexperieinceandadvancedmathematicalcompetencieswillfinditeasiertokeepupwiththepacesheervolumeofcontent.Uponcompletionofthisecourseyouwillhavecoveredallthematerialsandconeptsrequiredtodrivesignificantchangewithinanyorganisation,andhavecoveredallconceptsreqauiredtosuccessfullypassthestringentIASSCCertificationexam.You'lllearnfromthebestinthebusiness,whowillsahredecadesofexpereincewithyou,andyou'llbereadytotakeyourcareertothenextlevel.

    Outcomes:Duringthiscourse,youwilldevelopthe:

    UnderstandingandimplementationoftheconceptsofSixSigmaAbilitytoplanprojectstoachievemaximumprocessefficiencyCapabilitytorecogniseelementsofwasteandcounteringthemSkillstomeasurekeyaspectsofaprocesstocollectrelevantdataAbilitytocreateaprocessmapAbilitytoidentifyandmeasureprocesscapabilityAbilitytoanalysisdataaccuratelytofindcause-and-effectrelationshipandidentifytherootcauseoferrorsHypothesistestingknowledgeAbilitytoimproveprocessesbasedonanalysisUnderstandingofhowtousevariousindustrymodelsforprocessimprovementAbilitytocontrolprocessesAbilitytoensureerrorsareremovedbeforetheycandamageaprocessUnderstandingofcapabilityanalysisUnderstandinganduseofleanSkillstocontrolprocesses,productivityandwaste

    http://pdtrainingglobal.com/

  • LSS Black Belt Define Phase

    Phase Description:

    TheDefinePhaseoftheDMAICmethodologyisconstructedtointroducethecorefundamentalsofSixSigma.Thereare5modulesinthisphase:

    Understanding Six Sigma

    DescribetheobjectivesofSixSigmaDescribetherelationshipbetweenvariationandsigmaRecognisesomeSixSigmaconceptsRecognisetheSixSigmaimplementationmodelDescribeyourroleandresponsibilitiesinSixSigma

    Six Sigma Fundamentals

    DescribewhatismeantbyProcessFocusDescribetheimportanceofVOC,VOB,andVOE,andCTQsExplainCOPQGenerateaProcessMapDescribetheBasicSixSigmametricsExplainthedifferencebetweenFTYandRTYExplainthedifferencebetweenDPUandDPMO

    Selecting Projects

    UtilizeastructuredapproachtoselectprojectsRefineandDefinetheproblemintoaProjectCharterMakeaninitialestimateofyourprojectsbenefits

    Elements of Waste

    HaveaclearunderstandingofthespecificdeliverablesHavestartedtodevelopaProjectPlantomeetthedeliverablesHaveidentifiedwaystodealwithpotentialroadblocksBereadytoapplytheSixSigmamethodthroughyourproject

    Wrap Up & Action Items

    LSS Black Belt Measure Phase

    Phase Description:

    TheMeasurePhaseoftheDMAICmethodologyisconstructedtointroduceimportantSixSigmatoolsforcharacterizingyourbusinessissues.Thereare6modulesinthisphase:

    Welcome to Measure

    Process Discovery

    CreateahighlevelProcessMapCreateaFishboneDiagramCreateanX-YDiagramDescribetheelementsofaFMEAExplaintheimportanceofaFMEADescribewhyeachtoolisimportant

    Six Sigma Statistics

    ExplainthevariousstatisticsusedtoexpresslocationandspreadofdataDescribethecharacteristicsofaNormalDistributionTestforNormalityDescribethedifferencebetweenSpecialCauseandCommonCauseVariationGenerateavarietyofgraphsfordata

  • Measurement System Analysis

    PerformthestepbystepmethodologyinVariableandAttributeMSAsIdentifythevariouscomponentsofvariationsocorrectionscanbemadeandthegageerrorreducedRecognisethedifferencesbetweenRepeatability,Reproducibility,AccuracyandCalibration

    Process Capability

    EstimateCapabilityforContinuousDataDescribetheimpactofNon-normalDataontheanalysispresentedinthismoduleforContinuousCapabilityEstimateCapabilityforAttributeData

    Wrap Up & Action Items

    LSS Black Belt Analyze Phase

    Phase Description:

    TheAnalyzePhaseoftheDMAICmethodologyisconstructedtointroduceimportantSixSigmatoolsforisolatingcriticalfactors.Thereare9modulesinthisphase:

    Welcome to Analyze

    X Sifting

    PerformaMulti-VariAnalysisInterpretandaMulti-VariGraphIdentifywhenaMulti-VariAnalysisisapplicableInterpretwhatSkeweddatalookslikeExplainhowdatadistributionsbecomeNon-normalwhentheyarereallyNormal

    Inferential Statistics

    ExplainthemeaningofthetermInferentialStatistics.DescribethebasictenetsoftheCentralLimitTheorem.Describetheimpactofsamplesizeonyourestimatesofpopulationparameters.ExplainStandardError

    Intro to Hypothesis Testing

    ArticulatethepurposeofHypothesisTestingExplaintheconceptsoftheCentralTendencyBefamiliarwiththetypesofHypothesisTests

    Hypothesis Testing Normal Data Part 1

    DetermineappropriatesamplesizesfortestingMeansConductvariousHypothesisTestsforMeansProperlyAnalyzeResults

    Hypothesis Testing Normal Data Part 2

    BeabletoconductHypothesisTestingofVariancesUnderstandhowtoAnalyzeHypothesisTestingResults

    Hypothesis Testing Non-Normal Data Part 1

    ConductHypothesisTestingforequalvarianceConductHypothesisTestingforMediansAnalyzeandinterprettheresults

    Hypothesis Testing Non-Normal Data Part 2

    CalculateandexplaintestforproportionsCalculateandexplaincontingencytests

    Wrap Up & Action Items

  • LSS Black Belt Improve Phase

    Phase Description:

    TheImprovePhaseoftheDMAICmethodologyisconstructedtointroduceimportantLeanSixSigmatoolsforproperlycontrollingsolutions.Thereareeightmodulesinthisphase:

    Welcome to Improve

    Process Modeling Regression

    PerformthestepsinaCorrelationandaRegressionAnalysisExplainwhenCorrelationandRegressionisappropriate

    Advanced Process Modeling

    PerformNon-LinearRegressionAnalysisPerformMultipleLinearRegressionAnalysisDeterminethereasonforexperimentingDescribethedifferencebetweenaphysicalmodelandaDOEmodelExplainanOFATexperimentanditsprimaryweaknessShownMainEffectsPlotsandinteractions,determinewhicheffectsandinteractionsmaybesignificantCreateaFullFactorialDesign

    Experimental Methods

    BeabletoDesign,ConductandAnalyzeanExperiment

    Full Factorial Experiments

    UnderstandhowtoCreateBalanced&OrthogonalDesignsExplainhowFit&Diagnose&CenterPointsfactorsintoanexperiment

    Fractional Factorial Experiments

    Explainwhy&howtouseaFractionalFactorialDesignCreateaproperFractionalFactorialDesignAnalyzeapropermodelwithaliasedinteractions

    Wrap Up & Action Items

    LSS Black Belt Control Phase

    Phase Description:

    TheControlPhaseoftheDMAICmethodologyisconstructedtointroduceimportantLeanSixSigmatoolsforproperlycontrollingsolutions.Thereareeightmodulesinthisphase:

    Welcome to Control

    Advanced Experiments

    UsetheresultsofaDOEtodeterminehowtofurtheroptimizeaprocessusingthesteepestascent/descentmethod

    Capability Analysis

    UnderstandtheimportanceofCapabilityAnalysisasitisappliedintheControlPhaseSelecttheappropriatemethodforCapabilityAnalysisbasedonthetypeofdatadistributionofyourprocessInterprettheoutputofMINITABTMsCapabilityfunctionsUnderstandhowtheuseforCapabilityAnalysismayalterthroughtheDMAICphases

    Lean Controls

    DescribeLeantoolsUnderstandhowthesetoolscanhelpwithprojectsustainabilityUnderstandhowtheLeantoolsdependsoneachother

  • UnderstandhowtoolsmustdocumentthedefectpreventioncreatedintheControlPhase

    Defect Controls

    DescribesomemethodsofdefectpreventionUnderstandhowthesetechniquescanhelpwithprojectsustainabilityIncludingreducingthoseoutliersasseenintheAdvancedProcessCapabilitysectionIfthevitalXwasidentified,preventthecauseofdefectiveYUnderstandwhattoolsmustdocumentthedefectpreventioncreatedintheControlPhase

    Statistical Process Control - SPC

    DescribetheelementsofanSPCChartandthepurposesofSPCUnderstandhowSPCranksindefectpreventionDescribethe9SteprouteormethodologyofimplementingachartDesignsubgroupsifneededforSPCusageDeterminethefrequencyofsamplingUnderstandtheControlChartselectionmethodologyBefamiliarwithControlChartparametercalculationssuchasUCL,LCLandtheCenterLine

    Six Sigma Control Plans

    Understandthe5phasesoftheControlPlanTrainingDocumentationMonitoringResponseAligningSystemsandStructures

    Wrap Up & Action Items

  • Empower your team to support and Contribute to Process Improvement

    SixSigmaProjectscansoundthreateningandominoustogeneralstaffnotincludedaspartoftheplanningandinitiationphasesoftheproject(s).AspartofthechangemanagementprocessinSixSigmainitiativesitisvitaltoprovidetheteamwithenoughknowledgetounderstandthebenefitstothebusinessandthecustomers-andempowerthemtocontribute.Thiscourseisanimportantstepinthateducationandchangemanagementprocess.ThiscourseisnowavailableinBrisbane,Sydney,Parramatta,Melbourne,Canberra,AdelaideandPerth.

    Lean Six Sigma Team Members Training Course Course Outline

    Foreword:ThisclassisdesignedasanappliedlearningexperiencewesometimesrefertoasTrainDo.Youwillbetaughthowtoidentifyandselectakeyprocessyouareinvolvedinandthenhowtofullycharacterizethisprocess.Youwillfindthatthecharacterizationactivitywillnaturallyleadtoimprovement.Inmostcasestheimprovementresultsinincreasedperformanceoftheprocessandyoureaseinperformingorsupportingtheprocess.Youwillalsolearnhowtomaintainorsustaintheperformanceofaprocessbyeithermonitoringorapplyingspecificcontroltechniques.Fromhereyouwillbewellequippedtomakeimprovementstoalmostanyprocess.

    Outcomes:In this introductory level Six Sigma Course, participants will:ObtainaworkingunderstandingofLeanSixSigma

    KnowandapplythebasicconceptsDemonstrateuseoftheterminology

    Comprehenddailyworkasaprocess-orientedactivityUnderstandprocessinputsandoutputsUnderstandprocessflowandknowwhatdeterminesvalueaddvs.nonvalueadd

    Understandhowtheprocessesyouareapartoffitintothelargersetofprocessesneededindeliveringvaluetothecustomer-PerformProcessMappingandcharacterization

    CreateadetailedProcessMapofaprocessyouarepersonallyinvolvedinPrioritizesignificantoutputsandquantifytheirlevelofperformancetorequirementsIdentifyinputsandtheirrelationshiptothesignificantoutputs

    BeabletoperformprocessimprovementactivitiesImproveaprocessyouareinvolvedinusingLeanSixSigmamethodsContinuetoimproveotherprocesses

    UnderstandhowtoestablishcontrolmechanismsandmonitoringprocessesSustainanexistingprocessand/oranyimprovementsyoumake.

  • Course outline - Lean Six Sigma Team Members Course(this is an expanded course with the same structure as the Awareness course)

    LeanSixSigmaTeamMemberTrainingCourseLesson1Opening Competition

    TheimportanceofContinuousImprovementinbusinessandgoverment.LeanSixSigmaTeamMemberTrainingCourseLesson2Process Management

    DefinitionsProcessOwnershipCostofPoorQuality

    LeanSixSigmaTeamMemberTrainingCourseLesson3Lean Principles

    SevenAreasofWasteValueStreamAnalysis5SPrinciplesPoka-YokeMethods

    LeanSixSigmaTeamMemberTrainingCourseLesson4Six Sigma

    DefinePhaseMeasurePhaseAnalyzePhaseImprovePhaseControlPhase

  • ThiscourseaddressestheuseofProcessManagement,BasicStatisticsandBasicLeanSixSigmamethodologiestoimprovetheperformanceofallprocesseswithinanorganization.ThepdtrainingProcessManagementCoursedemonstrateshowtoidentifyandselectkeybusinessprocessesandhowtofullycharacterize,improveandmanagethem.LeanSixSigmaProcessManagementtrainingcourses,fullofpracticalactivities,arerunbyLSSexpertsTraininginBrisbane,Sydney,Parramatta,Melbourne,Canberra,AdelaideandPerth.

    Lean Six Sigma Process Management Training Course Course Outline

    Foreword:TheProcessManagementCoursebreaksdownhowtomanagebusinessprocessessotheyareeffective,efficientandadaptable.Throughtheuseofvarioustools,methodologies,managementapproachesandtechnologiesyouwilllearnthatProcessManagementisthecollectionandorchestrationoftheseeffortsinordertoassureimprovementandsuccess.

    Outcomes:ThisSixSigmacoursefocussesonthe'doing'ofaSixSigmaproject.Thiscourseisdesignedtoempowerparticipantstoworkwithprojectteammembersintheanalysis,measurement,andre-designofbusinessprocesses.Thecourseisfullofpracticaltoolsandsomestatisticalanalysis.ThisSixSigmaProcesscourseissuitableforpeoplesuchasSME'sthatmaynotmanagetheprojectorspecificallymanagethechange,buttheirknowledgeaboutprocessesandtheircontributionstotheimprovementinitiativearevital.

  • Lean Six Sigma Process Training Course

    Introduction - Define and Measure Phases

    IntroductiontoProcessManagementIntroductiontoSixSigma

    Basic Statistics for Process ManagementDescriptive Statistics

    Variation,Probability,SpecificationsStatisticalAnalysis:SigmaScore,ZTable

    Cost of Poor Quality (COPQ)Define Phase

    SelectingaKeyProcessKeyProcessPrioritizationMatrixDefiningaProjectProblemStatementObjectiveStatement

    Measure Phase: Part One Process MappingIntroduction to Process Mapping

    SIPOCDiagramsControllableInputsandNoiseProcessInputsandOutputs

    Measure Phase: Part Two Finding Potential XsBrainstormingTechniquesCauseandEffectDiagramAffinityDiagramX-YMatrixAnalysis

    Process CapabilityMeasurement System AnalysisProcess Improvement ProjectAnalyze, Improve & Control PhasesLearning RoadmapWorkplace Assignment ReviewDefects, Defectives and Opportunities

    DefectsPerUnitDefectsPerMillionOpportunities

    Graphical AnalysisHistogramCapabilityAnalysisRunChartsIndividualsControlChartBoxPlotMainEffectsPlotMulti-VariChartScatterPlot

    Failure Modes and Effects AnalysisLean Principles

    LeanValueStreamAnalysisApplyingtheSPrinciples

    Introduction to Improvement ExperimentsPoka-YokeMethodsStatisticalProcessControlControlChartsTrackingandManagingaProcess

    Finalizing Your Workplace Assignment

  • Empower your team to embrace change

    ThisintroductorylevelLeanSixSigmaTeamMemberAwarenesscoursepreparesparticipantstosupportcontinuousimprovementasateammemberinaprocessaffectedbyaSixSigmaimprovementproject.ThistrainingcourseisavailablethroughoutAustralia,includingBrisbane,Sydney,Parramatta,Melbourne,Adelaide,Canberra,andPerth.

    Lean Six Sigma Awareness Training Course Course Outline

    Foreword:AsacompanyimplementsaLeanSixSigmaProgramitisessentialallemployeesunderstandtheobjectivesandterminologytobeused.Thiscoursehelpsdemistifytheterminology,andgoalsofSIxSigmaContinuousImprovementprojects,therebyreducingfear,andempoweringeveryonetocontribute.Teamswillbeformedtoconductimprovementprojects.ThetalkofthetownwillbeLeanSixSigma.Toengageallemployeesinthegroundswelltoimprovingallprocessesthiscourseprovideslearningrelativetoterminology,objectivesandtheroleeachemployeecanplayinthiseffort.

    Outcomes:During this Six Sigma Awareness course participants will:

    DevelopawarenessLeanSixSigmaprincipalsandgoals.IncreasetheirwillingnessandabilitiytocontributetoContinualImprovementProjects.Developanunderstandingoftheirroleasaprocessteammember,andhowtheycancontributetoprocessre-design.

  • LeanSixSigmaTeamMemberAwarenessTrainingCourseLesson1Opening Competition

    TheimportanceofContinuousImprovementinbusinessandgoverment.LeanSixSigmaTeamMemberAwarenessTrainingCourseLesson2Process Management

    DefinitionsProcessOwnershipCostofPoorQuality

    LeanSixSigmaTeamMemberAwarenessTrainingCourseLesson3Lean Principles

    SevenAreasofWasteValueStreamAnalysis5SPrinciplesPoka-YokeMethods

    LeanSixSigmaTeamMemberAwarenessTrainingCourseLesson4Six Sigma

    DefinePhaseMeasurePhaseAnalyzePhaseImprovePhaseControlPhase

  • Lean Six Sigma Champion

    LeanSixSigmaChampionsarekeyplayersinthesuccessofanyLeanSixSigmadeploymentandaretypicallyresponsibleforProjectSelection,Teamassignmentsandprogresstracking.Thiscoursepreparesonetofulfilthatrole.ThistrainingcourseisdeliveredbyLeanSixSigmaexpertsandisavailablethroughoutAustralia,includingBrisbane,Sydney,Parramatta,Melbourne,Adelaide,Canberra,andPerth.

    Lean Six Sigma Champions Course Course Outline

    Foreword:ThiscoursehasbeendesignedtobuildyourknowledgeandabilitytomanageaBusinessProcessImprovementinitiativethroughtheuseofLeanSixSigmamethodologies.Whileyouwillnotbeapractitionerofthetechnicalskillsetsofthesemethodologies,youmustdevelopaworkingknowledgeofthecapabilitiessuchthatyoucanrecognizewhereandhowtheycanbeappliedtoimprovethebusinessprocessesyoumanage.AsaChampionyouwillalsoberesponsiblefordrivingandinspiringchangeinyourcompany.Improvementsrequirechangepeopledontliketochangeyouwillbetaskedtoseethattheyrespondpositivelytothenecessarychanges.Wewillgiveyousomeguidanceinthatarea.ThemainfocusofaLeanSixSigmaprogramistheprocess.Businessisconductedthroughaseriesofprocessesyieldingwhatyourcustomersdesire.Bytakingthiscourseyouwillhaveawellroundedunderstandingoftheapproachyourcompanyistakingtoimplementthesemethodologiesandimproveyourbusiness.Youwillalsobepreparedtomakesignificantcontributionsinthisregard.

    Outcomes:ThisSixSigmacoursepreparesseniorstaffintheorganisationtosuccessfullysponsorandsteerSixSigmainitiatives.Participantswilldevelopanunderstandingofthestrategies,methodologiesandtoolsemployedbytheSixSigmaprojects,andhaveenoughunderstandingtoprovideclearguidanceanddirectiontoprojectteamsandtheir'Belted'managers.AswellashighlevelunderstandingthecoursewillprovidesometechnicalinformationinSixSigmamethodologiesincluding:

    ProcessManagementLeanPrinciplesSixSigma-DMAIC

    andtheresponsibilitiesofProjectChampions

  • Opening

    Competition

    Process Management

    DefinitionsProcessOwnershipCostofPoorQuality

    Lean Principles

    SevenAreasofWasteValueStreamAnalysis5SPrinciplesPoke-YokeMethods

    Six Sigma

    DefinePhaseMeasurePhaseAnalyzePhaseImprovePhaseControlPhase

    Champion Responsibilities

    ManagingPeoplethroughChangeProject&CandidateSelectionProjectTrackingCommunication&Recognition

  • Six Sigma Improvement Projects strategic selection - Recognise, Define, Launch succeed!SuccessfulimplementationofaLeanSixSigmaProgramisdependentuponprojectselectionstrategicallycorrectprojectselectionwillmakeorbreakanimprovementprogram.Thiscourseguidesmanagementthroughaprocesstoassureprojectsfocusonthemostimpactfulactivities,andreceiveeffectiveallocationofresources.AccordingtoLeanSixSigmainitiatives,itisvitaltoselecttherightprojects.ThisLeanSixSigmaProjectSelectionTrainingcourseteachesyouhow,calltodayforacourseinBrisbane,Sydney,Parramatta,Melbourne,Canberra,AdelaideorPerth.Ph:1300121400

    Lean Six Sigma Project Selection Training Course Course Outline

    Foreword:ThisSixSigmaProjectselectioncoursewillempoweryoutotakeagiantleapforwardinimprovingyourbusiness.Duringthiscourseyouwilllearntorecognisemultipleareasofopportunityforimprovement,Definetheopportunitiesandcreatealaunchplantoachievethoseimprovements.Thereisalotcoveredinthiscourse,butitreallyisaseasyas1-2-3.GeneratinghighimpactprojectsconsistsofperformingaProjectSelectionProcess(PSP)toidentifythecompanysareasofconcern;thoseareaswheresignificantbusinessproblemsoropportunitiesexist.Theopportunityanalysisisperformedthroughtwoprimaryapproaches:1)byidentifyinganyandallopportunitiesperceivedbythemanagementteamand2)byidentifyingspecificproblemswhicharepreventingtheaccomplishmentofspecificgoalsandobjectivesoftheorganization.Followingthisprocesswillallowanybusinessunitmanager,fromDepartmentManagerthroughChiefExecutiveOfficer,toidentifyALLopportunitiesforimprovementthroughoutthebusinessunit.Theopportunitiesidentifiedmayrelatetoanyandallofthecorporatestrategiestheyneedntbesolelyfinancialsavingsinnature.ThemethodologyofthePSPwillcreateafertileandhighlystructuredlistofprojectslinkedtostrategyandprojectedbenefits(usuallydollars)thatarethenorganizedbyareaandresponsibility.AssistingthePSPmethodologyisaprocessfordefiningprojects,assuringtheyareclearlywrittenwithalloftheessentialinformationtoachievemeaningfulresults.ThePSPisacompletemethodologyfromprojectideationtoprojectdefinition,selectionandongoingmanagementthroughthebusinessimprovementroadmap.

    Outcomes:UnderstandtheimportanceofprojectselectionforLSSsuccessBeabletoidentifythebestopportunitieswithintheirorganisationformeasurableandachievablesuccessUnderstandLSSprincipalsandprocessesBeabletocontributetoLSSstrategymeetingsEnsureLSSinitiativesputtheirfocusintothehighestpay-offprojects

  • Opening

    TheProjectRoadmap

    Recognize Phase

    OpportunityDefinitionProblematicAreas

    Problem Statement Creation

    ProblemStatementObjectivesExamplesGoodandBad

    Affinity Diagramming

    Step-by-StepProcessAffinityDiagrammingOutputs

    Define Phase

    StepsforDefiningaProjectChampionProjectWorksheetObjectiveStatementCreationDevelopmentofProjectListLinktoCorporateStrategies

    Launch Phase

    IdentifyPeopleAssociatedwithProjectsObtainApprovalsandLaunchDMAIC

    Glossary of Lean Six Sigma Terms

    Templates

    ProblemStatementTemplateOpportunityAnalysisMatrixTemplateOpportunityAnalysisMatrixSampleProjectListTemplateProjectListSampleChampionProjectWorksheetTemplateChampionProjectWorksheetSampleProjectListTemplateProjectList-Sample

  • AsacompanyconsidersthemeritsofundertakingaLeanSixSigmaInitiative,it'simportantthatExecutivesunderstandthecapabilities,resourcecommitmentandresultantperformanceimprovementexpectations.ThisLSScoursefrompdtrainingempowerstheExecutivewiththatunderstanding.ThistrainingcourseisavailablethroughoutAustralia,includingBrisbane,Sydney,Melbourne,Adelaide,Canberra,andPerth.

    Lean Six Sigma - Executive Briefing Course Outline

    Foreword:ThiscoursehasbeendevelopedtocreateanawarenessofthemeansofdeployingandtheimpactofaLeanSixSigmainitiativeasaBusinessProcessImprovementprogram.

    The goal of this training is to:

    IncreaseyourunderstandingofLeanSixSigmatechniquesasbusinessprocessimprovementmethodologies.Assistyouinassessingtheimpactsuchasaprogrammayhaveforyourcompany.Togainanunderstandingoftheroleyou,asmanagement,mustundertaketoachievethegreatestlevelofbusinesssuccess.

    Personal Results

    Aftersuccessfullycompletingthiscourseyouwillhaveenhancedyourknowledgeofprocessfunctionality,analyticalskills,problemsolvingskillsandmethodsforincreasingtheefficiency,effectivenessandadaptabilityoftheorganizationyoumanage.

    Specific LSS learning outcomes:

    ObtainanunderstandingofaLeanSixSigmaprogramobjectivesKnowandcomprehendtheimpacttheconceptscanhaveonyourbusinessBecomefamiliarwiththeterminology

    Comprehenddailyworkasaprocess-orientedactivityUnderstandprocessinputsandoutputsUnderstandprocessflowandknowwhatdeterminesvalueaddvs.non-valueadd

    Understandhowtheprocessesyoumanagefitintothelargersetofprocessesneededindeliveringvaluetothecustomer

    GraspthepowerofProcessMappingandcharacterizationRecognizesignificantoutputsandquantifytheirlevelofperformancetorequirementsIdentifyinputsandtheirrelationshiptothesignificantoutputsLinkkeyprocessestothestrategicobjectivesofthecompany

    Establishcontrolmechanismsandmonitoringprocessestosustainanexistingprocessandimprovementsyoumake.PreparetoimplementaLeanSixSigma

    DeterminethestructureofsuchaprogramforyourcompanyLearntoidentifyprojects,prioritizethemandlinkthemtocorporatestrategy

    Outcomes:

    During this course you will:

    ObtainanunderstandingofaLeanSixSigmaprogramobjectivesKnowandcomprehendtheimpacttheconceptscanhaveonyourbusinessBecomefamiliarwiththeterminology

    Comprehenddailyworkasaprocess-orientedactivityUnderstandprocessinputsandoutputsUnderstandprocessflowandknowwhatdeterminesvalueaddvs.non-valueadd

    Understandhowtheprocessesyoumanagefitintothelargersetofprocessesneededindeliveringvaluetothecustomer

    GraspthepowerofProcessMappingandcharacterizationRecognizesignificantoutputsandquantifytheirlevelofperformancetorequirementsIdentifyinputsandtheirrelationshiptothesignificantoutputs

  • LinkkeyprocessestothestrategicobjectivesofthecompanyEstablishcontrolmechanismsandmonitoringprocessestosustainanexistingprocessandimprovementsyoumake.PreparetoimplementaLeanSixSigma

    DeterminethestructureofsuchaprogramforyourcompanyLearntoidentifyprojects,prioritizethemandlinkthemtocorporatestrategy

    Aftersuccessfullycompletingthiscourseyouwillhaveenhancedyourknowledgeofprocessfunctionality,analyticalskills,problemsolvingskillsandmethodsforincreasingtheefficiency,effectivenessandadaptabilityoftheorganizationyoumanage.

  • Opening

    Competition

    Process Management

    DefinitionsProcessOwnershipCostofPoorQuality

    Lean Principles

    SevenAreasofWasteValueStreamAnalysis5SPrinciplesPoka-YokeMethods

    Six Sigma

    DefinePhaseMeasurePhaseAnalyzePhaseImprovePhaseControlPhase

    Deployment Model

    ImportingtheKnowledgeLeanSixSigmaCurriculumLeanSixSigmaProgramOperationsCommunication&Recognition

    Glossary of Lean Six Sigma Terms

  • ThiscourseisdesignedforpeoplethathavecompletedthepdtrainingYellowbeltcourse,oranequivalentcoursewithanotherprovider.YellowBeltTrainingprovidesfundamentalskillsintheDefine,MeasureandControlstepsoftheDMAICprocess,thisupgradetoGreenBeltprovidessignificantdepthintheAnalyzeandImprovephasesandempowerspeoplewiththeabilitytoreallydriveimprovementsintheirworkplace.

    Lean Six Sigma Green Belt Certification Training Upgrade from Yellow BeltCourse Course Outline

    Foreword:Priortoacceptingyourenrolment,pdtrainingwillprovideyouwithanIASSCPracticeTesttoconfirmyourexistingknowledge,andifaccepted,willprovideyourGreenBeltmaterialsaweekbeforethecoursewareearlysoyoucanreviewthematerialsearly,andpickupwiththetrainingwithoutmissingabeat.Thisupgradecourseisdays4and5ofthecomplete5-dayGreenbeltcourse,itpickupfromwheretheYellowBelttrainingends.MovingupfromYellowBelttoGreenBeltyoudevelopsubstantialskillsintheAnalyseandImprove phasesofDMAIC.

    Outcomes:Duringthiscourse,participantswillenhhancetheirskillsabovetheYellowBeltlevelanddevelop:

    AbilitytouseastructuredapproachtoprocessimprovementAbilitytouseallstepsofDMAIC (with a focus on Analyse and Implement) methodologySkilltoachievesustainablequalityimprovementthroughprocessimprovementUnderstandingofthetoolsofprocessdiscoveryUnderstandingofvariationinprocessesSkilltoreducevariationinprocessesandachievepredictedoutcomesAbilitytoidentify,measureandanalyseprocesspotentialUsageofinferentialstatisticsUsageofhypothesistestingUnderstandingwhentousewhichSixSigmamethodologyAbilitytouseCapabilityAnalysistocontrolprocessesKnowledgeoftheinterdependenceofLeantoolsSkilltoprevent,identifyandcontroldefectsUnderstandinganduseofstatisticalprocesscontrolSkilltotrain,document,monitor,respond,andalignsystemsSkilltoprovidesustainableandcost-effectiveimprovementinprocesses

  • LSS Green Belt Define Phase

    BriefreviewofYellowBeltcontent

    LSS Green Belt Measure Phase

    BriefreviewofYellowBeltcontent

    LSS Green Belt Analyze Phase

    Phase Description:

    TheAnalyzePhaseoftheDMAICmethodologyisconstructedtointroduceimportantLeanSixSigmatoolsforisolatingcriticalfactors.Thereareninemodulesinthisphase:

    Welcome to Analyze

    X Sifting

    PerformaMulti-VariAnalysisInterpretandaMulti-VariGraphIdentifywhenaMulti-VariAnalysisisapplicableInterpretwhatSkeweddatalookslikeExplainhowdatadistributionsbecomeNon-normalwhentheyarereallyNormal

    Inferential Statistics

    ExplainthemeaningofthetermInferentialStatistics.DescribethebasictenetsoftheCentralLimitTheorem.Describetheimpactofsamplesizeonyourestimatesofpopulationparameters.ExplainStandardError

    Intro to Hypothesis Testing

    ArticulatethepurposeofHypothesisTestingExplaintheconceptsoftheCentralTendencyBefamiliarwiththetypesofHypothesisTests

    Hypothesis Testing Normal Data Part 1

    DetermineappropriatesamplesizesfortestingMeansConductvariousHypothesisTestsforMeansProperlyAnalyzeResults

    Hypothesis Testing Normal Data Part 2

    BeabletoconductHypothesisTestingofVariancesUnderstandhowtoAnalyzeHypothesisTestingResults

    Hypothesis Testing Non-Normal Data Part 1

    ConductHypothesisTestingforequalvarianceConductHypothesisTestingforMediansAnalyzeandinterprettheresults

    Hypothesis Testing Non-Normal Data Part 2

    CalculateandexplaintestforproportionsCalculateandexplaincontingencytests

    Wrap Up & Action Items

    LSS Green Belt Improve Phase

    Phase Description:

  • TheImprovePhaseoftheDMAICmethodologyisconstructedtointroduceimportantLeanSixSigmatoolsforproperlycontrollingsolutions.Therearefivemodulesinthisphase:

    Welcome to Improve

    Process Modeling Regression

    PerformthestepsinaCorrelationandaRegressionAnalysisExplainwhenCorrelationandRegressionisappropriate

    Advanced Process Modeling

    PerformNon-LinearRegressionAnalysisPerformMultipleLinearRegressionAnalysis(MLR)ExamineResidualsAnalysisandunderstanditseffects

    Designing Experiments

    DeterminethereasonforexperimentingDescribethedifferencebetweenaphysicalmodelandaDOEmodelExplainanOFATexperimentanditsprimaryweaknessShownMainEffectsPlotsandinteractions,determinewhicheffectsandinteractionsmaybesignificantCreateaFullFactorialDesign

    Wrap Up & Action Items

    LSS Green Belt Control Phase

    BriefreviewofYellowBeltcontent

  • GreenBeltcertificationholderscanelevatetheirknowledgeandskillsinLeanSixSigmatoachievethehighestgradeofBlackBelt.Teamleaders,managersandadministratorsofLeanSixSigmaorganisationsrequireexpertiseinittobeabletoperformtheirdutiessuccessfully.Thiscourseisanindepth5-daytrainingexperience-coveringweektwooftheBlackBelttwoweekcourse.Participantsbecomeimmersedintheblackbeltspecialtiesfocusingonin-depthtechniquesfortheAnalysis,ImproveandControlstagesoftheDMAICcycle.InGreenBeltyoulearnhowtoplananddesignexperiments,theBlackBeltupgradeteachesyouhowtorun,assess,quantifyandcontrolexperimentsandtheiroutputs.BlackBeltcertificationtrainingallowsGreenBeltholderstopolishtheirexistingskills,andaddmoretoachievegreaterprofessionalsuccessandgrowthwithintheirorganisation.

    Lean Six Sigma Black Belt Certification Training Upgrade from Green BeltCourse Course Outline

    Foreword:Thepdtrainingmaterialsaremuchmorethansimpletoolstraining.Thiscurriculumisformattedinsuchawaythattheproblemsolvingstrategyisdemonstratedthroughoutthecourse.ByutilisingvariousStatisticalandBusinessImprovementtoolsparticipantscanclearlyseeandcommunicatetheflowandprocessofthemethodologyinordertoinstillboththetacticalandstrategicaspectsoftheLSSBlackBeltskillset.Theimplementationroadmapswithineachphaseprovideaclearline-of-sightforputtingintopracticetheproblemsolvingtechnology.Variousgroupexercisesutilisingtrainingaids,pre-formatteddatasetsandtemplatesfacilitateinteractivegrouplearningwithinaclass.Theseverytrainingmaterialsaretheindustrystandardusedbythousandsofindustrytrainers,coachesandmentorstotrainLeanSixSigmaBlackBeltsaroundtheworld.

    Outcomes:During this course, you will develop:

    UnderstandingandimplementationoftheconceptsofSixSigmaAbilitytoplanprojectstoachievemaximumprocessefficiencyCapabilitytorecogniseelementsofwasteandcounteringthemSkilltomeasurekeyaspectsofaprocesstocollectrelevantdataAbilitytocreateaprocessmapAbilitytoidentifyandmeasureprocesscapabilityAbilitytoanalysisdataaccuratelytofindcause-and-effectrelationshipandidentifytherootcauseoferrorsHypothesistestingknowledgeAbilitytoimproveprocessesbasedonanalysisUnderstandingofhowtousevariousindustrymodelsforprocessimprovementAbilitytocontrolprocessesAbilitytoensureerrorsareremovedbeforetheycandamageaprocessUnderstandingofcapabilityanalysisUnderstandinganduseofleanSkilltocontrolprocesses,productivityandwaste

  • LSS Black Belt Define Phase

    Quick Review/Refresher

    LSS Black Belt Measure Phase

    Quick Review/Refresher

    LSS Black Belt Analyze Phase

    Phase Description:

    TheAnalyzePhaseoftheDMAICmethodologyisconstructedtointroduceimportantSixSigmatoolsforisolatingcriticalfactors.Thereare9modulesinthisphase:

    Welcome to Analyze

    X Sifting

    PerformaMulti-VariAnalysisInterpretandaMulti-VariGraphIdentifywhenaMulti-VariAnalysisisapplicableInterpretwhatSkeweddatalookslikeExplainhowdatadistributionsbecomeNon-normalwhentheyarereallyNormal

    Inferential Statistics

    ExplainthemeaningofthetermInferentialStatistics.DescribethebasictenetsoftheCentralLimitTheorem.Describetheimpactofsamplesizeonyourestimatesofpopulationparameters.ExplainStandardError

    Intro to Hypothesis Testing

    ArticulatethepurposeofHypothesisTestingExplaintheconceptsoftheCentralTendencyBefamiliarwiththetypesofHypothesisTests

    Hypothesis Testing Normal Data Part 1

    DetermineappropriatesamplesizesfortestingMeansConductvariousHypothesisTestsforMeansProperlyAnalyzeResults

    Hypothesis Testing Normal Data Part 2

    BeabletoconductHypothesisTestingofVariancesUnderstandhowtoAnalyzeHypothesisTestingResults

    Hypothesis Testing Non-Normal Data Part 1

    ConductHypothesisTestingforequalvarianceConductHypothesisTestingforMediansAnalyzeandinterprettheresults

    Hypothesis Testing Non-Normal Data Part 2

    CalculateandexplaintestforproportionsCalculateandexplaincontingencytests

    Wrap Up & Action Items

    LSS Black Belt Improve Phase

    Phase Description:

  • TheImprovePhaseoftheDMAICmethodologyisconstructedtointroduceimportantLeanSixSigmatoolsforproperlycontrollingsolutions.Thereareeightmodulesinthisphase:

    Welcome to Improve

    Process Modeling Regression

    PerformthestepsinaCorrelationandaRegressionAnalysisExplainwhenCorrelationandRegressionisappropriate

    Advanced Process Modeling

    PerformNon-LinearRegressionAnalysisPerformMultipleLinearRegressionAnalysisDeterminethereasonforexperimentingDescribethedifferencebetweenaphysicalmodelandaDOEmodelExplainanOFATexperimentanditsprimaryweaknessShownMainEffectsPlotsandinteractions,determinewhicheffectsandinteractionsmaybesignificantCreateaFullFactorialDesign

    Experimental Methods

    BeabletoDesign,ConductandAnalyzeanExperiment

    Full Factorial Experiments

    UnderstandhowtoCreateBalanced&OrthogonalDesignsExplainhowFit&Diagnose&CenterPointsfactorsintoanexperiment

    Fractional Factorial Experiments

    Explainwhy&howtouseaFractionalFactorialDesignCreateaproperFractionalFactorialDesignAnalyzeapropermodelwithaliasedinteractions

    Wrap Up & Action Items

    LSS Black Belt Control Phase

    Phase Description:

    TheControlPhaseoftheDMAICmethodologyisconstructedtointroduceimportantLeanSixSigmatoolsforproperlycontrollingsolutions.Thereareeightmodulesinthisphase:

    Welcome to Control

    Advanced Experiments

    UsetheresultsofaDOEtodeterminehowtofurtheroptimizeaprocessusingthesteepestascent/descentmethod

    Capability Analysis

    UnderstandtheimportanceofCapabilityAnalysisasitisappliedintheControlPhaseSelecttheappropriatemethodforCapabilityAnalysisbasedonthetypeofdatadistributionofyourprocessInterprettheoutputofMINITABTMsCapabilityfunctionsUnderstandhowtheuseforCapabilityAnalysismayalterthroughtheDMAICphases

    Lean Controls

    Review/refresher

    Defect Controls

    Review/refresher

    Statistical Process Control - SPC

  • DescribetheelementsofanSPCChartandthepurposesofSPCUnderstandhowSPCranksindefectpreventionDescribethe9SteprouteormethodologyofimplementingachartDesignsubgroupsifneededforSPCusageDeterminethefrequencyofsamplingUnderstandtheControlChartselectionmethodologyBefamiliarwithControlChartparametercalculationssuchasUCL,LCLandtheCenterLine

    Six Sigma Control Plans

    Understandthe5phasesoftheControlPlanTrainingDocumentationMonitoringResponseAligningSystemsandStructures

    Wrap Up & Action Items

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