the patient center medical home: is it the future?
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The Patient Center Medical Home: Is it the future?. Mark B. Mengel, MD, MPH Vice-Chancellor, Regional Programs June 15th, 2012 - PowerPoint PPT PresentationTRANSCRIPT
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The Patient Center Medical Home: Is it the future?
Mark B. Mengel, MD, MPHVice-Chancellor, Regional Programs
June 15th, 2012(Some of these slides were borrowed from presentations provided by Dr. James McConnell, OHSU, Dr. Joseph
Thompson, ACHI, Becky Hall, (Delta-AHEC), Pat Vannatta, (AHEC Central), Dr. Robert Gabbay, Penn State Hershey Diabetes Institute, the Advisory Board, and Dr. James Marsh, (UAMS)
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Thanks
• Bob Price, Ph.D. and his team at the Central Office
• AHEC PCMH teams• AHEC Clinical Leadership Council• Sterling Moore, Jessica Ellis, AHEC business
managers, and our back office folks who continuously improve our practice management operations
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AHEC PCMH Goals
• By the end of June 2012, be able to achieve level II NCQA accreditation.
• By the end of December 2013, be able to achieve level III NCQA accreditation.*
*Will be accelerated if we participate in the CPCI CMS innovation grant.
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We Need a Better System of Care:The Patient Centered Medical Home
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The time barrier in primary care
• 10.6 hours-amount of time it would take the average primary care doctor to provide all evidence-based chronic disease care to an average panel of 2,500 patients, (10 most common chronic diseases)
• 7.4 hours-preventive care• 4.6 hours-acute care• 22.6 hours-total, (that does leave 1.4 hours for
sleep!)References: 1. Østbye T, Yarnall KS, Krause KM, Pollak KI, Gradison M, Michener JL. Is there time for management of patients with chronic diseases in primary care? Ann Fam Med. 2005;3(3):209-214.2. Yarnall KS, Pollak KI, Østbye T, Krause KM, Michener JL. Primary care: is there enough time for prevention? Am J Public Health. 2003;93(4):635–641.3. Stange KC, Zyzanski SJ, Jaén CR, et al. Illuminating the ‘black box’. A description of 4454 patient visits to 138 family physicians. J Fam Pract. 1998;46(5):377–389.
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Today: Providing Care for the Sick
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Tomorrow: Keeping Patients HealthyMulti-Disciplinary Team
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TransforMed Learnings
• PCMH is a transformation of a practice, (3 to 5 years), not a small incremental change
• Requires capability for organizational learning and development, (Leadership is key!)
• Change in relationships, (with patients, staff, other providers)
• Supportive health care neighborhood • Reimbursement model changes-care
management fees and shared savings
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Strengthening Primary Care and Care Coordination in Medicare: Distribution of 10-Year Impact on Spending
-$9.1
-$193.5-$156.9
-$4.1-$23.4
-$250
-$200
-$150
-$100
-$50
$0
$50
$100
Systemwide FederalGov't
State andLocal Gov't
PrivatePayer
Households
Source: C. Schoen et al., Bending the Curve: Options for Achieving Savings and Improving Value in U.S. Health Spending, The Commonwealth Fund, December 2008.
Dollars in billions
SAVI
NGS
COST
S
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2002 2003 2004 2005 2006 2007 2008 2009 20100.0%
2.0%
4.0%
6.0%
8.0%
10.0%
12.0%
14.0%
16.0%
18.0%
11.5%
2.5%
17.0%
3.7%
12.7%
8.8%
Annual Percent Change in Medicaid Expenditures2002 - 2010
North Carolina Georgia National Average - Kaiser Commission Study
Georgia imple-ments managed
care
CCNC Implements ABD Program
CCNC expands across North Carolina starting in 1998. Between 2002 and 2005 expansion increased from 17 to 93 counties. By 2007, all 100 counties were under the CCNC umbrella organization.
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Clinical Process ImprovementStatewide Quality Improvement
(n= 140 practices)Diabetes Measures Average Abs. %
Difference:Foot Exam +26%Eye Exam +12%Diabetic Nephropathy +18%Self-Management Goal Setting
+32%
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Clinical Outcomes ImprovementIMPROVED CLINICAL OUTCOMES
(n= 140 practices)
Diabetes Measures Average Abs % Change
BP <130/80 +7%BP <140/90 +13%LDL <100 +6%LDL <130 +11%HbA1C >9% -5%HbA1C <7% +7%
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AHEC PCMH Costs
• Decreased productivity• Additional Team members not currently
present• Purchase and on-going operational costs of
EMR’s and other IT tools• Time for staff to meet to design and
implement new workflows• Education and marketing to patients
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AHEC PCMH IT Costs
• Initial purchase and license fees; lost productivity; training and consultants; server virtualization: $3,487,6000 (can offset with meaningful use money-AHEC estimate: $3,264,750)
• Annual maintenance and IT personal costs: $703,316
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Additional Team Members
• Health Psychologist (1)• PCMH Nurse Coordinator (1)• Medical Assistants or Care Coordinators (2 or 3)• Outreach Workers (2 or 3)• Central Office support: IT Project Manager (1), RN Case
Manager (3), Nutritionist (1)• (AHEC’s have NP’s, except AHEC-NE, and Pharmacists,
already.)• TOTAL AHEC Annual Implementation Costs: $3,164,438.
(For the Equivalent of 35.96 FTE Providers in our FMC’s.)
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Total PCMH annual costs
• $703,316 + $3,164,438=$3,867,754.• Per AHEC: $644,625• Per FTE Provider: $107,437
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Estimated PCMH incremental costs
• $100,000-$115,000 per primary care clinician, • $78,000 per health coach; 56 percent load for
coaching tools (data collection, telephones, IT systems, etc.);
• 33 percent FTE data manager at $65,000 per data manager;
• and $5,000-$20,000 for health IT and Web site technical support annual maintenance.
*Deloitte Center for Health Solutions. The Medical Home: Disruptive Innovation for a new Primary Care Model. 2008.
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Figure 2: Vision for 21st Century Health Care Delivery in Arkansas
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CMS Innovation Center’s Comprehensive Primary Care Initiative
• 7 Markets selected, AR (state-wide) included• Insurance involved: Medicare, Medicaid, QualChoice, and
Blue Cross and Blue Shield• 4 year pilot project of 75 adult primary care practices in
Arkansas– EMR– 150 eligible Medicare beneficiaries– 60% of revenues generated by payers participating– Level 1 MU perfered; NCQA PCMH level 1, 2, or 3 preferred or
document performance of comprehensive primary care functions
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Comprehensive Primary Care Functions
• Risk-stratified case management• Access and continuity• Planned care for chronic conditions and
prevention care• Patient and care giver engagement• Coordination of care across the medical
neighborhood
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CPCI Case Management Fees• Medicare: Average $20 per patient per month first two year,
risk adjusted. Decrease to $15 on average in year 3 and 4.• Medicaid: preliminary estimate $7 per patient per month,
not risk adjusted, includes kids.• QualChoice: $3 per patient per month, not risk adjusted.• Blue Cross and Blue Shield: $5 per patient per month, not
risk adjusted.• SHARED SAVINGS: Only in year 3 and 4, no rules, yet.• CONCLUSION: Only Medicare will cover PCMH capacity
costs.
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Are others on the PCMH train?
• Recent MGMA survey: 36% of FM practices moving toward PCMH
• Recent MGMA survey: 20% of practices, including multispec groups, have achieved PCMH NCQA accrediation
• Ark BCBS pilots (7)• UAMS Center for Primary Care: PCMH’s in FM,
Gen IM, and Geriatrics (along with Smart Care).
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NEJM | March 30, 2011 |
It’s already starting
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NEJM | March 30, 2011 |
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CURRENT AND EXPECTED VACANCIES FOR PRIMARY CARE PHYSICIANS IN ARKANSAS, 2011
Family PracticeInternal Medicine
PediatricsOBGYN
0
50
100
150
200
250
300
350
400
450
500
282
104
89
36
473
176
125
87
Current
5 Year
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Closing thought
31
“Making systems work in health care-shifting from corralling cowboys to producing pit crews-is the great task of your and my generation of clinician and scientists.”
Atul Gawande, M.D.Harvard Medical School
CommencementMay 26, 2011