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The options available when a J.P. Morgan Asset Management client dies

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Page 1: The options available when a J.P. Morgan Asset Management ...€¦ · with J.P. Morgan Asset Management, including their valuation at the date of death, to the notifier of the death

The options available when a J.P. Morgan Asset Management client dies

Page 2: The options available when a J.P. Morgan Asset Management ...€¦ · with J.P. Morgan Asset Management, including their valuation at the date of death, to the notifier of the death

We are here for you

PERSONAL REPRESENTATIVESThis guide is primarily designed to help anyone who is responsible for managing financial arrangements after an investor with J.P. Morgan Asset Management has died – such as personal representatives, executors, administrators and next-of-kin.

BENEFICIARIESThis guide may also be useful for beneficiaries who have been gifted J.P. Morgan Asset Management investments and are considering their investment options.

We hope this guide tells you everything you need to know. If there is anything you are unsure about, please call our dedicated line on 0800 20 40 20 or +44 1268 44 44 70 from abroad.

We will do our best to help, but please bear in mind that we cannot discuss specific account details until we have received a death certificate and the account has been updated.

Please also note, the guide only relates to investments held with J.P. Morgan Asset Management. For any other investments you will need to contact the relevant product provider.

Furthermore, J.P. Morgan Asset Management cannot give personal legal, tax or financial advice. We’ve therefore provided some useful sources of information at the back of the guide if you have any questions on these matters.

A glossary of terms used throughout this guide can be found on page 15.

Finally, throughout this guide we have referred to executors or solicitors handling an estate as personal representatives.

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J .P. MORGAN ASSET MANAGEMENT 3

Today’s bond market: Interest rates still near historic lows

Table of contents

Step-by-step: The process 4 • Additional Permitted Subscriptions• Jointly held investments

Step one: Notification of death 5• Deaths abroad

Step two: Confirmation and valuations 6

Step three: 7• Applying for probate• Small Estates process

Step four: Passing investments to beneficiaries 9• Option one: Transfer shares to a beneficiary’s Investment Account• Option two: Reinvest into a beneficiary’s ISA• Option three: Sell holding

Additional Permitted Subscription allowance 11

Useful information for beneficiaries 13

Certification requirements 14

Glossary of terms 15

Sources of advice and information 16

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4 A GUIDE FOR PERSONAL REPRESENTATIVES AND BENEFICIARIES

Step-by-step: The process

Here are the key steps to ensure J.P. Morgan Asset Management investments can be passed to beneficiaries. We understand this can be a stressful period. Therefore, please don’t make any important decisions until you feel ready to do so – and take professional advice if necessary.

We have included a checklist below so you can easily track your progress.

STEP ONE: NOTIFICATION OF DEATH See page 5

You will need to notify us of the death in writing, including the death certificate and details of the deceased’s holdings if known. We will return any legal documents to you.

Tick once sent

STEP TWO: CONFIRMATION AND VALUATION See page 6

Upon receipt of the death certificate we will send you a value of the investment(s) as at the date of death and cease any regular monthly contributions if applicable. All holdings will remain invested.

Tick once valuation received

STEP THREE: APPLYING FOR PROBATE See page 7

When it is available, you will need to send us a sealed copy of the Grant of Representation from the Probate Registry or the necessary documents for our Small Estates process.

Tick if Grant of Representation issued

Tick if Small Estates process followed

STEP FOUR: PASSING INVESTMENTS TO BENEFICIARIES See page 9

Once the personal representatives are ready to settle the estate, we will distribute all J.P. Morgan Asset Management holdings in accordance with their instructions.

Tick once estate settled

Additional Permitted Subscription (APS) allowance See page 11

The surviving spouse/civil partner of a deceased ISA holder can receive an additional ISA allowance in addition to their own ‘personal’ annual ISA allowance.

Jointly-held investmentsMost of the information in this guide relates to investments held in a single name. If investments were held jointly, the holding(s) will automatically be transferred to any surviving holder(s) once we have received written notification and the death certificate (we require an original copy issued by the Registrar’s office). Any bank details for income purposes will need to be updated, so we will require these to be confirmed in writing by the surviving account holder. It would be best to send us a voided cheque or an original/certified bank statement dated within the last 3 months to verify any new bank details.

We can then use these bank details to make payment, should you or the surviving holder(s) wish to sell the investment(s).

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J .P. MORGAN ASSET MANAGEMENT 5

Step one: Notification of death

Before we can take any action, we need some essential documentation from you notifying us of the death.

CONFIRMATION IN WRITINGYou may have telephoned us to inform us of the death. We now need written notification so we can update the account, including any of the below documents.

We need to know any client reference number(s) or account number(s) so that we can locate any account(s). You will be able to find these on our investor statements.

If you are unsure, please simply send us as much information as you can about the deceased (name, address and date of birth) and details of any J.P. Morgan Asset Management holdings that you are aware of.

Be sure to request sufficient copies of the death certificate from the General Register Office as the cost does increase over time. For up to date prices, visit www.gov.uk. You can also order copies online at www.gro.gov.uk.

If at any point throughout the process you would like to speak to a member of our dedicated bereavement team, please contact us on 0800 20 40 20.

DEATH CERTIFICATE OR GRANT OF REPRESENTATION

If you have not yet obtained the Grant of Representation:Please send us the original copy of the death certificate.

If you have already obtained the Grant of Representation:Please send this with the written notification in place of the death certificate. You will need to send an official copy to us bearing the Seal of the Court.

If you do not intend to apply for Grant of Representation:Please include this in your written notification, along with the original copy of the death certificate and also let us know whether there is a Will. It is important that you check you are eligible so please see our Small Estates criteria on page 8.

If you currently hold an Interim Death Certificate:Please note if you provide us with an interim death certifcate we will be able to register the death, however we will not act upon any instructions or provide any information until we receive sight of the subsequent final death certificate.

If the death certificate or Grant of Representation has been issued overseas: Please call us on +44 1268 20 40 20 or +44 1268 44 44 70 to discuss our requirements. Please ensure you have the account number and other details to hand when calling.

PLEASE SEND ALL CORRESPONDENCE TO:

J.P. Morgan Asset Management Client Administration Centre PO Box 12272 Chelmsford Essex CM99 2EL

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6 A GUIDE FOR PERSONAL REPRESENTATIVES AND BENEFICIARIES

Once we have received notification of death and the death certificate, we will take the following steps:

1. We will update the accounts(s) and send full details of the deceased’s investments with J.P. Morgan Asset Management, including their valuation at the date of death, to the notifier of the death.

This valuation can be used to help calculate the value of the deceased’s estate for inheritance tax purposes and to complete the forms required to apply for a Grant of Representation, if applicable. Please keep this safe as it may be requested by the tax authorities in the future.

2. We will cease any regular savings arrangements that the investor may have had with us, if applicable.

3. Upon receipt of the Grant of Representation or Small Estates form we will add the personal representatives to the investment and unless notified otherwise by all named on the document, correspondence will be sent to the first named representative.

What happens to the investments?Throughout the process, the holdings will remain invested where they can continue to benefit from potential investment growth and J.P. Morgan Asset Management’s investment expertise. Management charges will continue to be deducted. Please note that the value of investments may fall as well as rise, and you may get back less than the amount originally invested.

Any investments held in a tax-efficient Individual Savings Account (ISA) will also continue to have the potential to grow in value. According to rules prior to 6th April 2018 their tax-sheltered status will cease at the date of death. Any income tax reclaimed since the date of death will be recovered and paid to HMRC.

From 6th April 2018 the tax-sheltered status of an ISA would be extended to a limited period after the death of the account holder, with the period ending when the ISA is closed or three years after the account holder’s death. During this time the personal representatives and beneficiaries should not incur income tax or capital gains tax on investments retained in the ISA. Additional subscriptions to the ISA will not be permitted during this period.

Please note, in an ISA the underlying investments are treated as part of the individual’s estate for inheritance tax purposes.

If a beneficiary would like to hold the investments in their own ISA and enjoy tax-sheltered status for the investment, this is possible by selling the shares, and once settled, buying them back within the beneficiary’s ISA, depending on their remaining annual ISA allowance.

Please see page 9 for details on passing investments to beneficiaries.

IncomeOnce we have been notified of the death of a client, income payments to a nominated bank account will cease.

Income payments will be held in a bank account until we receive the Grant of Representation. A cheque for all outstanding payments is then issued, which is usually made payable to the first named personal representative unless advised otherwise.

If any funds held were accumulation share classes, we would not have paid income direct to the investment holder for these funds. Instead, the fund(s) retain any income generated, which we take into account when producing the value. The share price will reflect this.

Step two: Confirmation and valuations

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J .P. MORGAN ASSET MANAGEMENT 7

Step three: Applying for probate

Before we can distribute investments to beneficiaries, we need to receive either the Grant of Representation or, if the value of the estate is quite small, you may be able to use the Small Estates process. See page 8.

GRANT OF REPRESENTATIONA Grant of Representation or Certificate of Confirmation (in Scotland), is the official document from the Probate Registry to confirm that the named personal representatives or administrators have legal authority to distribute an estate.

The Grant of Representation can take a number of forms:

• If there is a valid Will, the executors named in it need to obtain a Grant of Probate

• If no valid Will was made, one has been made but doesn’t name executors or they are unwilling or unsuitable, the next of kin need to obtain Letters of Administration

The personal representatives will need to complete an application form from the Probate Registry and provide a death certificate and the original Will. They may then be interviewed to confirm the information given. The Grant will then be prepared.

Please speak to a solicitor if you require guidance on this process. It is also important to be aware that it may not be possible to receive a Grant of Representation until some/all of any inheritance tax charge on the estate has been paid.

Once a Grant of Representation has been given, you will need to send an official copy to us bearing the Seal of the Court. We will return this to you as soon as possible.

If the Grant of Representation has been issued overseas please call us on +44 1268 20 40 20 or +44 1268 44 44 70 to discuss our requirements.

Identity verification for Personal RepresentativesIn accordance with UK legislation relating to the prevention of money laundering we are required to verify the identity of investors and personal representatives. When sending us the Grant of Representation you agree to let us confirm your identity and address electronically. This search should not affect your credit rating.

Please be aware that in some instances we may require further information from you, which may include providing documentation to confirm your identity and address. This may delay your instruction.

If required, we will contact you separately with details of our acceptable documents. Please see page 14 for certification requirements.

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8 A GUIDE FOR PERSONAL REPRESENTATIVES AND BENEFICIARIES

Step three: continued Small Estates Process

If you are not planning to apply for a Grant of Representation it may be possible to use the Small Estates process if the total value of the estate is less than £25,000. If you meet the criteria and do not intend to apply for Grant of Representation please let us know as soon as possible so we can confirm what documentation we require from you.

Documentation requiredBefore following the Small Estates process, please ensure you have provided us with the death certificate. We can also accept an original interim death certificate but will later require sight of the subsequent final death certificate.

Statutory declaration formThis is a legal document that the personal representative will sign to confirm that they do not need to obtain Grant of Representation and that they indemnify J.P. Morgan Asset Management against all demands, claims, liabilities, costs and expenses that may be incurred in consequence of any payment or transfer made. Signatures are required for each personal representative and should be certified by a Solicitor, Notary Public, Commissioner for Oaths or a Justice of the Peace.

Identity verification for Small EstatesIn accordance with UK legislation relating to the prevention of money laundering we are required to verify the identity of all personal representatives. By completing the Small Estates Identity Verification form you agree to let us confirm your identity and address electronically. This search should not affect your credit rating.

Please be aware that in some instances we may require further information from you, which may include providing documentation to confirm your identity and address. This may delay your instruction.

If required, we will contact you separately with details of our acceptable documents. Please see page 14 for certification requirements.

You can contact us on 0800 20 40 20 to discuss the options available to you and request any relevant forms.

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J .P. MORGAN ASSET MANAGEMENT 9

Step four: Passing investments to beneficiaries

There are three options for passing J.P. Morgan Asset Management investments to beneficiaries, in line with the wishes of the deceased and the preference of the beneficiary. If you have any questions about these options or require further information please call our dedicated line on 0800 20 40 20.

You may also wish to seek tax advice relating to these options.

Before acting on any of the below instructions, we will require confirmation that all beneficiaries have read and understood the relevant investment documentation, which can be found on our website or by calling us on 0800 20 40 20.

OPTION ONE: TRANSFER SHARES TO A BENEFICIARY’S INVESTMENT ACCOUNT OR DIRECT OEICThe holding will remain invested and will be re-registered in the name(s) of the beneficiary or beneficiaries. The investment can continue to benefit from potential investment growth and J.P. Morgan Asset Management’s investment expertise. The beneficiaries should note, however, that the value of investments may fall as well as rise, and you may get back less than the amount originally invested.

• If transferring to an Investment Account, the personal representatives will need to complete section A of the transfer form.

• The beneficiary or beneficiaries will need to complete section B of the transfer form, if they are a new client. No transaction charges will apply.

• Please be aware that to transfer an OEIC on a J.P. Morgan Asset Management account you will need to complete a Stock Transfer form – one form is required per fund, per beneficiary. If the beneficiary or beneficiaries are not existing J.P. Morgan Asset Management client(s), they will also need to complete an OEIC Application form. This information can be found on the date of death valuation letter.

OPTION TWO: REINVEST INTO A BENEFICIARY’S ISA The investments can be sold and the proceeds invested in an ISA chosen by the beneficiary (provided they haven’t already opened a Stocks and Shares ISA with J.P. Morgan or another provider in that tax year). The beneficiaries should note, however, that capital gains tax may be payable on the proceeds, that the value of investments may fall as well as rise, and they may get back less than the amount originally invested.

• The personal representatives will need to complete section A of the Beneficiary ISA form.

• The beneficiary or beneficiaries will need to complete section B of the Beneficiary ISA form, even if they are an existing client.

• Charges may apply when selling and/or investing the deal proceeds. For more information on charges please read the Key Features, Terms and Conditions or Fund Prospectus documents as applicable. These can be located on our website www.jpmorgan.co.uk/investor or by calling us on 0800 20 40 20.

Identity verificationIn accordance with UK legislation relating to the prevention of money laundering we need to verify the identity of all beneficiaries.

By completing the ‘Transfer shares to a beneficiary’s Investment Account/ISA’ form you agree to let us confirm your identity and address electronically. This search should not affect your credit rating.

Please be aware that we may require further information from you, which may delay your instruction.

The forms above can be found by selecting “How to Buy” at www.jpmorgan.co.uk/investor or by calling us on 0800 20 40 20.

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10 A GUIDE FOR PERSONAL REPRESENTATIVES AND BENEFICIARIES

OPTION THREE: SELL HOLDING The holding can be sold and the cash proceeds can then be paid to the Personal Representative or Solicitor’s firm to pass on to the beneficiary.

• The personal representatives will need to send an instuction to J.P Morgan Asset Management – this will need to be signed by all personal representatives.

• The holding can be part sold and part transferred if requested. Please contact J.P. Morgan Asset Management for details of how to do this.

• The proceeds can be paid by one of the following methods:

A personal representative’s account in the name of the deceased

A bank account in the name of one or more personal representatives only

A solicitor’s client money account

Cheque (made payable to either a solicitor’s firm or a Personal Representative only)

The proceeds will normally be paid within the relevant settlement cycle providing all documentation has been received. We can only pay to a bank account where appropriate verification documents have been received. Please see page 14.

If you do not instruct us otherwise, our default payment method is to pay proceeds to the first named representative via cheque.

Charges may apply depending on the type of account and the investment(s) held.

The cost of selling will be deducted from the proceeds of the investment.

• J.P. Morgan Investment Trusts incur a £10 brokerage charge per Trust for encashment. For more information on charges please read the Key Features and Terms and Conditions document

• There are no charges for selling OEICs held in J.P. Morgan Asset Management products.

• Capital gains tax may be due on any cash proceeds

Please see the useful information for beneficiaries section on page 13 to find out more about the investment options available.

Step four: continued Passing investments to beneficiaries

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J .P. MORGAN ASSET MANAGEMENT 11

Additional Permitted Subscriptions (APS) allowance

In addition to the annual Individual Savings Accounts (ISA) subscription allowance, an Additional Permitted Subscriptions (APS) allowance is available to the surviving spouse/civil partner of a person who has died and who held an ISA with us or another ISA manager at the date of their death.

You will be entitled to make Additional Permitted Subscriptions if the following apply:

• You are the surviving spouse/civil partner of an ISA holder who died on or after 3 December 2014; and

• You were living together at the time of their death

The amount of the Additional Permitted Subscription which you may make will be either equal to the deceased’s ISA value as at the date of their death or the continuing account at its point of closure. This is known as your ‘Additional Permitted Subscription Limit’.

• You will be entitled to the higher of these two values unless prior to the closure of the continuing account:

• You have already made an APS payment (either full or part)

• You have already transferred your APS allowance (date of death value) to another ISA manager

In either of these scenarios you will only receive the date of death value.

The APS allowance can be used to invest into a stocks and shares ISA.

In certain circumstances, an additional amount may be incorporated into the APS allowance; if the date of death fell on or between the ex-dividend date and pay date of the fund(s) held by the deceased ISA investor, the resulting income distribution amount, net of tax, is added to the value at the date of death to get the full APS allowance. This is not available on accumulation share classes as accrued income is already reflected in the share price.

Please see further information on page 12 for how to transfer an APS allowance and the time frames for using it.

It is important to understand that when the word ‘transfer’ is being used in the context of an APS ISA, it is being used in the sense of the transfer of an allowance and not the actual transfer of the assets held within the deceased’s ISA.

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12 A GUIDE FOR PERSONAL REPRESENTATIVES AND BENEFICIARIES

The APS allowance is available to use up to three years from the date of death; or 180 days from completion of the administration of the estate.

Once an APS has been made with an ISA manager any further subscriptions to that APS allowance must continue to be made with the same ISA manager.

The surviving spouse or civil partner can open an APS ISA by utilising the APS ISA allowance available to them, either with the same ISA manager as their deceased partner, or they can arrange for the APS allowance to be transferred to or from another ISA manager.

How can a spouse use their APS allowance with J.P. Morgan? The spouse can contact J.P.Morgan Asset Management to request the necessary APS valuation and Transfer form(s).

Upon receipt of the valuation and form, if they’re using their own money to invest, the spouse must send in a cheque with the form.

If the spouse wants to use the money from the late client’s J.P. Morgan Asset Management investment(s) to pay for the J.P. Morgan APS ISA, then they must send us in a covering letter signed by the executor/personal representative confirming that they would like to withdraw all/part of the holding and invest that into the APS ISA. This must be sent in with the application form. This will be a two day process.

Please note that the ability for a surviving spouse to be able to utilise the APS allowance is not dependent on who the assets of deceased’s estate are left to. For instance, if the assets held within the deceased spouse’s ISA are left to someone else (e.g. their children) the surviving spouse can still transfer the APS allowance to their chosen ISA provider. When they do this they will then be able to invest up to this APS allowance within the permitted time periods. The completion of the deceased’s estate can progress as a completely separate action.

How can a spouse transfer their APS allowance from another plan manager to J.P. Morgan?The spouse will need to complete a ‘Request to transfer an Additional Permitted Subscription Allowance to J.P. Morgan (available via our website or by calling our helpline). This form then needs to be sent to us and we will then send it to the existing plan manager to request the APS value.

Once we have the APS value and have confirmed this to the spouse, they will need to complete an application form and send this in with a cheque to place the investment.

How can a client transfer an APS allowance from J.P. Morgan to another ISA manager? Please contact the new ISA manager who will provide you with the relevant transfer forms.

When can a spouse use their Additional Permitted Subscription (APS) allowance?

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J .P. MORGAN ASSET MANAGEMENT 13

Investing with J.P. Morgan Asset Management – Useful information for beneficiaries

We understand that dealing with the affairs of a loved one is not easy and sometimes the decisions required seem overwhelming. Although we are unable to offer advice we have outlined some information below on investment options with J.P. Morgan Asset Management that we hope will be useful for beneficiaries.

As a beneficiary you may also have received other cash amounts, and you may wish to consider the investment options below.

AN INVESTMENT ACCOUNT, ISA OR DIRECT OEIC An Investment Account allows you to invest directly in a wide range of our Investment Trusts.

An Individual Savings Account (ISA) provides an easy and tax-efficient way for you to build up your long-term savings pot. You don’t pay UK income or capital gains tax on investments held within an ISA.

A Direct OEIC allows you to invest directly into our Open Ended Investment Company range outside of the ISA tax-effiecient wrapper

SELECT FROM A WIDE CHOICE OF INVESTMENTS

J.P. Morgan Asset Management offers a wide range of pooled investment funds and investment trusts designed to provide diversified exposure to stocks and shares.

Please note that the value of investments may fall as well as rise, and you may get back less than the amount originally invested. For more detailed information, including investment risks, pre-sale cost and charges, please refer to the Prospectus, Key Investor Information (KIID), Key Information Document (KID) and either the Supplementary Information Document (SID) or Key Features and Terms and Conditions, copies of which can be found at www.jpmorgan.co.uk/investor.

THE ABILITY TO SAVE REGULARLY

You can set up a regular monthly payment into any of the J.P. Morgan products from £50 a month per fund.

Investment Trust from £50

Individual Savings Account (ISA) from £50

Direct OEIC from £100

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14 A GUIDE FOR PERSONAL REPRESENTATIVES AND BENEFICIARIES

Certification requirements

IDENTITY VERIFICATION Copies of the documents need to be originally signed and certified by a UK solicitor or barrister (registered at the bar), banker, post office representative, authorised financial professional, registered chartered accountant, Councillor or local government official, Justice of the Peace, Police Officer, Member of Parliament or an embassy, high commission or consulate. We will not accept documents certified by retired professionals.

Each certified document should contain the following:

• “This is a true copy of the original (document) I have seen”

• “The photograph is a true likeness of the holder” (where applicable)

• The stamp of the certifying body and should state the name, address and telephone number of the certifier as well as their profession, signature and date

• The date on the certification must be within the past 12 months

BANK VERIFICATIONTo verify a bank account we require one of the following:

• A voided cheque

• A certified copy of a bank statement detailing the account holder’s address

• An original bank statement detailing the account holder’s address

• Paying in slip

We will return all original documentation to you as soon as possible.

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J .P. MORGAN ASSET MANAGEMENT 15

Glossary of terms

Beneficiary A person nominated in a Will to receive something from an estate.

Certificate of Confirmation Scottish equivalent of a Grant of Representation.

Death certificateAn official document issued by the Registrar of Births, Marriages and Deaths when the death is registered at the Register Office.

Estate All the assets owned by an individual on death.

ExecutorPerson nominated by an individual to administer their Will and distribute their estate.

Grant of Probate Name given to the Grant of Representation when a valid Will is available.

Grant of RepresentationDocument giving legal authority to an executor or other appointed representative to get assets released (eg from banks and investment managers) and distributed to beneficiaries.

Inheritance tax Tax payable when an individual dies.

Inheritance tax nil-rate bandThe first part of an estate’s value that is not liable to inheritance tax (£325,000 in nil rate band in tax year 2017/18).

Intestacy rulesThe rules for distributing an estate among next-of-kin if the deceased has not left a valid Will.

Intestate Where an individual dies without making a valid Will.

Individual Savings Account (ISA)Savings wrapper that can shelter investments from income tax and capital gains tax; but not inheritance tax.

Investment TrustAn investment fund structured as a public limited company whose shares are traded on the London Stock Exchange.

Letters of AdministrationName given to the Grant of Representation when no valid Will is available or the nominated executors are unwilling or unsuitable.

Open-Ended Investment Company (OEIC)A type of investment fund, managed by professional fund managers, that pools together investors’ money and invests it.

Personal representativeAn executor or solicitor responsible for handling a deceased’s estate, as named on the Grant of Representation.

ProbateThe process of getting legal authority to administer and distribute a deceased’s estate.

Probate RegistryThe government office that deals with probate matters. There is a central office in London and local offices.

Registrar of Births, Marriages and Deaths A public official responsible for keeping a record of births, marriages and deaths in their district.

WillA legally-recognised document that sets out how an individual wants their assets to be distributed after their death.

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Sources of advice and information

Getting advice Find an IFA: Find an independent financial adviser (IFA) close to where you live or work. You can specify one that specialises in tax. www.unbiased.co.uk

Society of Trust and Estate Practitioners (STEP): The leading professional body for experts in trusts and estate planning and related tax issues. Offers an online search facility to help you locate STEP members in your area. www.step.org

The Law Society: Representative body for solicitors in England and Wales. Provides online service to find a solicitor in your area and guidance on choosing the right solicitor for you. www.lawsociety.org.uk

The Law Society of Scotland: The governing body for Scottish solicitors. Provides online service to find a solicitor specialising in Wills and estate planning. www.lawscot.org.uk

GOVERNMENT BODIES HM Revenue & Customs: The government’s tax site provides extensive information on inheritance tax, including all current rates and allowances and a customer guide. You can also download most inheritance tax forms. www.hmrc.gov.uk

The Probate Service: Provides useful information and forms for applying for probate in England and Wales and provides answers to common queries about the probate process. Also lists all probate registries in England and Wales. www.gov.uk/wills-probate-inheritance

General Register Office: Information on registering births, marriages and deaths. Allows death certificates to be ordered online. www.gro.gov.uk

OTHER INFORMATION AND SUPPORT Citizens’ Advice Bureau: Free independent and confidential advice on tax and other financial matters in over 3,000 locations in the UK. Not suitable for complex estate-planning queries. www.adviceguide.org.uk

Age UK: Provides information and easy-to-read guides on financial planning in later life – with regular news updates on legislation that may affect senior citizens. www.ageuk.org.uk

Cruse Bereavement Care: Leading charity in the UK providing support and information for bereaved individuals. www.cruse.org.uk/

J.P. Morgan Asset Management is the brand name for the asset management business of JPMorgan Chase & Co. and its affiliates worldwide. To the extent permitted by applicable law, we may record telephone calls and monitor electronic communications to comply with our legal and regulatory obligations and internal policies. Personal data will be collected, stored and processed by J.P. Morgan Asset Management in accordance with our EMEA Privacy Policy https://am.jpmorgan.com/gb/en/asset-management/gim/per/legal/privacy-policy. Investment is subject to documentation (Prospectus or Investment Information Document, Key Investor Information Document, Pre-sale Costs & Charges document and Key Features and Terms and Conditions or the Supplementary Information Document (SID), copies of which can be obtained free of charge from JPMorgan Asset Management (UK) Limited. This communication is issued by JPMorgan Asset Management (UK) Limited, which is authorised and regulated in the UK by the Financial Conduct Authority. Registered in England No: 01161446. Registered address: 25 Bank Street, Canary Wharf, London E14 5JP.

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NEXT STEPSIf you require any help or information, please contact us:By phone: 0800 20 40 20Overseas: +44 1268 44 44 70

By mail:J.P. Morgan Asset ManagementClient Administration CentrePO Box 12272 Chelmsford Essex CM99 2EL

Online: www.jpmorgan.co.uk/investor