the news from video network services
TRANSCRIPT
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The News from Video Network The News from Video Network ServicesServices
Presentedby
Ken NueblerInterim Video Services
Product Manager
Margaret MelvinITS Regional
Coordinator
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ITS Video Services
Comprehensive set of video and multi-media services
Part of the Telecommunications Services Division of North Carolina’s Office of Information Technology Services
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Telecommunications Services Reorganization
Provides scalability to meet service growth and new services.
All departments reorganized by service function.
VNS staff resides in product management, operations and service delivery.
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Telecommunications Services Reorganization
Original VNS staff is still available to you.
ITS Video Services are alive, well, and GROWING!
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ITS Video Services Offer
Streaming Media Services/HostingEvent Production Services Interactive Videoconferencing
ServicesWeb Conferencing Services
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User Applications
MeetingsWorker TrainingSoftware TrainingDistance LearningPublic InformationEmergency ResponsePress Releases
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Streaming Media Updates
Format supported Windows MediaReal MediaFlashQuicktimeMP3, MPEG-4
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Streaming Media Updates
New stand alone Windows Media Server
Infrastructure SupportBandwidth capacityTechnical monitoringAvailability/Fail Over
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Streaming Media Updates
MP3, MPEG 4 Hosting for PodcastsRSS Feed HostingSSL
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Streaming Stats
Hosting 105 GB 42 subscribers 60 GB additional Learning Object
Repository
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Event Production
ITS staff will consult with any state agency and assist with the planning and technical production of on-line events using any combination of our multi-media services.
Let ITS take care of the technology delivery solutions while you focus on the content !
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Event Production Updates
Accordent Presentation PackageSynchronized video, audio, and
powerpoint presentationArchived for on-demand streaming
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Accordent Presentation with Video, Audio, and Content
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Interactive Video Conferencing Service Updates
High Schools/State Agencies beginning move to NCVIP/H.323
Installing 4 additional NCIH/NCVIP Gateways Installing a second MCU/BridgeFive ISDN Gateways availableEncryption
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Interactive Video Conferencing Service Updates
Eight new community colleges Fifteen new health services agenciesEleven new high schools proposedWildlife Resource CommissionSix BioNetwork rooms plus more to comeAdditional Correctional sites proposed
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Videoconferencing Stats
56,094 hours May 06 - April 07 184 NCVIP sites 97 NCIH sites 281 Total sites in the scheduler 38 Developing sites 23 Sites converting this summer
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Web Conferencing
Web Conferencing provides real-time meeting and interaction from different locations over the web using your Internet browser.
The service provides the user with a virtual online office or classroom that can be joined from anywhere and used to share documents, provide training and education, collaborate, solve problems and make decisions.
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Web Conferencing Interface
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Web Conferencing Updates
License expanded to 150 seatsAudio Full Duplex for 4 participantsFile TransferMonitor how fast an application is viewed at
remote sitesPreview participants’ view of materialsAble to record sessions
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Web Conferencing Stats
Major customers include: NCCCS, MCNC, DOT, DHHS Social Services
450 conferences scheduled since September 2006
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VNS Website Updated
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ITS Service Catalog
Video Services Location
Forms
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ITS Service Catalog
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ITS Service Catalog
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ITS Video Services Provide
Cutting edge technology tools to help North Carolina’s state agencies conduct business more efficiently and effectively
Menu of services designed to meet the business and training requirements of the state’s agencies and institutions
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ITS Service Desk
Report all incidents or servicing issuesService and Information RequestSupport available 24 / 7 / 365Single point of contact
EmailTelephone
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Interested in learning more about how ITS Video Services can help you save money and time while connecting you with a statewide, national or international audience? Feel free to contact any of our staff members.
ITS Service [email protected]
(800) 722-3946
How to Contact?
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Informational URLs
Operational Information www.ncih.net
Service Catalog: Rates, SLAs, Order Forms www.its.state.nc.us
Event Production & Streaming Demoswww.ncih.net/CustomerDemos.htm