the new learning agenda
DESCRIPTION
Laura Overton's slides from the CLC Conference, looking at some incredible stats in L&D within the charity sector.TRANSCRIPT
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The New Learning Agenda
Laura Overton
Laura@towardsmaturity org
Lauraoverton
#bethebest1320th November 2013 CLC conference
Talent:Technology:Change
Realising Potential in the charity sector
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10 years of Benchmark Research
2003/42008
2006
20112010
2012 2013
L&D professionals from 2900 organisations
10,000 + learners
Turning data into insight and insight into action
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What has been the biggest single change the use of learning technology in the last 5 years?
1. 2. 3. 4. 5.
10%13%
65%
6%6%
1. More Social2. More Mobile3. More Video4. More Cloud5. Just more of
everything!
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Mainstream use of technologyincreased
57%
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Charity Sector
0%
10%
20%
30%
40%
50%
60%
70%
Increase Stay the same Decrease
Training budget
Learning Technology budget
12% budget allocated to
technology
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High expectations within the sector
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Learning innovation, done well, delivers bottom line results!
14%
Improvement in productivity
19%Improvement in staff
engagement
17%
Cost reduction
Fact
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Top Learning Companies
TM Index
More ResultsProductivity
AgilityEfficiency
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0% 20% 40% 60% 80%
Learners put what they learn into practice quickly
Learners recommend e-learning to colleagues to improve job performance
We have noticed positive changes in staff behaviour
Managers agree that e-learning delivers additional business benefit
Bottom quartile Sample average Top learning companies
Top learning companies report more engagement:
So what sets them apart?
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Benchmarking works
Cost red
uction
Reducti
on in deli
very
time
Improve
ment in
organisa
tional producti
vity
Increase
d the p
roportion of s
taff le
arning
0%5%
10%15%20%25%30%35%40%45%
CLC membersNon Members
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Realise the potential
• Time for action!
Action
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Technology
• 90% using e-content
• 88% using LMS
• 86% using live online learning
• 71% using mobile
• 30% using cloud
15% or less using Experience API, Open Badges, games
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Formal learning is not deadbut technology is driving change
4%
82%75%74%
5% 3%
22%
13%
21%
Entirely face to face (or classroom based)
A blend of classroom and e-learning Online only
Increase Stay the same Decrease
26% of formal learning is
e-enabled
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How do staff learn best?
3 in 5 learners say the course is effective in helping them learn what they need for the job
88% want to learn at their own pace
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Learning beyond the course86% want to push updated information to staff
94% want to speed up application of learning at work
26% achieving it
19% achieving it
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91% looking to
improve talent and performance
19% achieving it
The bigger Talent picture
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Need for speed
Only
50% say their learning initiatives are being delivered in time to meet the needs of the business.
Rising to 77% In top learning companies
More than 9 out of 10 organisations are looking to respond faster to changing business conditions but ..
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On Average
36% Work with business leaders to define metrics that need to be changed
Less than half revisit those metrics at the end of learning!
16%
71% of top learning companies agree that if something is important
to the business It will be resourced correctly
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What do we really know about our learners?
2/3 want their learning to be recognised
75% are happy to engage with online learning
50% Think their company clearly communicates
23% L&D reward or recognise online learning
40% say staff lack skill to manage online learning
44% have a communications plan
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Learner’s biggest barriers to engaging with online learning?
1. 2. 3. 4.
49%
22%
6%
22%
1. Time2. Uninspiring learning3. Current
programmes not relevant
4. Unreliable IT
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#1 barrier for learners is
Uninspiring content!
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Not surprising given that
69% of L&D teams are developing programmes in house
only 38% agree that they have the internal skills to do it!
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A NEW LEARNING AGENDA
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TalentTechnology
Change
Where learning meets Business
Learning innovation, done well,
delivers results
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Talent
Technology
Change
New Learning Agenda
• New ways of learning for new ways of working
• Transform traditional training
• Simplify!
• Integrate learning and talent
• Support a culture of learning
• Treat learners as customers
• Respond faster, deliver more
• Align learning to business and business to learning
• Equip L&D as agents of change
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The CIPD welcomes Toward Maturity’s New
Learning Agenda as a framework for L&D, HR and business leaders to work together in new ways, in the midst of a rapidly evolving work
context, to deliver great business results through engaged and motivated
staff.
Peter Cheese, CEO, CIPD
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New LearningAgenda
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