the multi-channel, multi- platform challenge the active audience

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channel, multi- platform challenge The active audience

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Page 1: The multi-channel, multi- platform challenge The active audience

The multi-channel, multi-platform

challenge

The active audience

Page 2: The multi-channel, multi- platform challenge The active audience

‘Estimating’ the TV audience

BARB is a non-profit making company funded by the BBC, ITV, C4, Five, BSkyB and the Institute of Practitioners in

Advertising (IPA)

Page 3: The multi-channel, multi- platform challenge The active audience
Page 4: The multi-channel, multi- platform challenge The active audience

The method BARB obtains viewing estimates for 300 itemised tv

channels received in the UK, reported overnight and after 8 days

BARB creates a panel of television owning households, selected to be fully representative of the viewing behaviour of all 27m television owning households in the UK and based on non-overlapping TV regions

Each panel household represents about 5,000 of the population, returning data from 11,000 individuals

Page 5: The multi-channel, multi- platform challenge The active audience

The method Measures analogue, digital, cable,

terrestrial and satellite delivery Measures minute by minute viewing at

normal speed Captures time-shifted viewing from some

other devices if viewed either on the same day or within 7 days

Households are selected from a continuous Establishment Survey involving 53,000 interviews per year

Page 6: The multi-channel, multi- platform challenge The active audience

The Establishment Survey Measures the characteristics of television

owning households Means of TV reception Social demographic Stage of life (young family, elderly etc)

Produces universes for panel control and a list of addresses

Ensures that changes in population are picked up and reflected in the panel makeup

Page 7: The multi-channel, multi- platform challenge The active audience

The Lifestyle Insights Survey 2010 Analyses viewer behaviour in relation to

their interests and activities Survey includes responses to attitudinal

statements Eg: “I often buy things on impulse”

Asks about holidays, newspapers, shopping habits, car, mobile phones etc

So if an advertiser wishes to target a particular group, data is available to examine their viewing habits

Page 8: The multi-channel, multi- platform challenge The active audience

The Panel

Completely new panel in operation from January 2010 Better ethnic profile Improved representation of multi platform

homes Better geographical balance between

metropolitan, urban and rural

Page 9: The multi-channel, multi- platform challenge The active audience

How? Once a household agrees to take part, a small

black box is plugged into all the household televisions, and other equipment viewed through a television eg games consoles

Electronic data includes which channel is being watched, what programme, what time, and the type of person watching

Page 10: The multi-channel, multi- platform challenge The active audience

How? Each individual in the household, and any guests,

register their presence when they’re in a room with the TV set switched on by clicking on a handset

When they leave the room, they click again

Page 11: The multi-channel, multi- platform challenge The active audience

So you always press the button, huh?

Page 12: The multi-channel, multi- platform challenge The active audience

So you’re really watching television, huh?

“There was a lot of sleeping, snoring, chatting, necking,

wandering in and out, scrapping over the remote

control”

Collett, P. And Lamb, R. (1986) ‘Watching people watching television: final report to the IBA,’ Oxford: University of Oxford, Department of Experimental Psychology

Page 13: The multi-channel, multi- platform challenge The active audience

‘The Future into View’BARB, April 2006

BARB concerned it doesn’t measure all viewing on all platforms

Doesn’t accurately pick up time shifted, out-of-home viewing, viewing on mobiles, hand held screens or on PCs

http://www.barb.co.uk/content/futureIntoView

Page 14: The multi-channel, multi- platform challenge The active audience

‘The Future into View’BARB, January 2009

BARB concerned that the data captured 94% of all viewing

By 2018 that could fall to 85% Because:

Of the growth in time shifted viewing Personal Video Recorders (PVR) eg Sky+ and Video on

Demand (VOD) The changes in viewing platform

People watch via a PC or laptop Technology advances make broadcast-to-mobile phone

more attractive

Page 15: The multi-channel, multi- platform challenge The active audience

2010 BARB begins testing a new meter that will

measure television content viewed over a laptop or PC

A panel of 75 homes recruited to pilot the system from August 2010

Aims to extend reporting of a wider range of content via a wider range of devices, including games consoles

Page 16: The multi-channel, multi- platform challenge The active audience

Television audiences…

Have fragmented and segmented People watch television on average for about 30

hours each week 8.28 hours a week is taken by BBC1 and BBC 2 ITV 4.53 hours a week C4 and C5 take 3.28 hours per week ‘Others’ take 12.44

Source: BARB Week ending Sunday Feb 6 2010

Page 17: The multi-channel, multi- platform challenge The active audience

Source: BARB at http://www.barb.co.uk

Page 18: The multi-channel, multi- platform challenge The active audience

Source: BARB at http://www.barb.co.uk

Page 19: The multi-channel, multi- platform challenge The active audience

Source: BARB Bulletin March 2009

Page 20: The multi-channel, multi- platform challenge The active audience

Source: BARB Bulletin March 2009

Page 21: The multi-channel, multi- platform challenge The active audience
Page 22: The multi-channel, multi- platform challenge The active audience
Page 23: The multi-channel, multi- platform challenge The active audience

Time-shifted viewing

Page 24: The multi-channel, multi- platform challenge The active audience

Time shifted viewing

Page 25: The multi-channel, multi- platform challenge The active audience

Week ending February 6 2011

Coronation St (Mon 1930) – 10.1m (1) Eastenders (Mon) -9.75m (3) Dancing on Ice – 8.4m (8) Big Fat Gypsy Weddings – 7.49m(15) Countryfile – 6.71m (22) BBC News at Ten (Wed) – 5.16m (36)

Page 26: The multi-channel, multi- platform challenge The active audience

Further Reading Kinsey, M. (2008) ‘Eyes, Ears and Clicks:

The Battle for an Audience’ in Chapman, J and Kinsey, M. (eds) Broadcast Journalism: A Critical Introduction

Starkey, G. (2004) ‘ Estimating Audiences: sampling in television and radio audience research,’ Cultural Trends, 13 (1): 3-25

Henry, G. (1990) Practical Sampling, New York: Sage

Page 27: The multi-channel, multi- platform challenge The active audience

Essay – choose one of four

Broadcast audience measurement techniques are inadequate and/or inaccurate. Discuss in relation to EITHER television or radio.

Page 28: The multi-channel, multi- platform challenge The active audience

Essay – choose one of four

‘Successful newspapers reinforce the prejudice of their readers.’ Discuss this in the context of two national titles, first analysing what you consider to be the prejudices/attitudes/editorial mindsets of each and then illustrating how this is demonstrated in specific items taken from each paper

Page 29: The multi-channel, multi- platform challenge The active audience

Essay – choose one of four

Explain and evaluate ways in which digital technology is changing the way audiences ‘consume’ radio and televisionnews.  Make particular reference to trends in national and global availability of programmes

Page 30: The multi-channel, multi- platform challenge The active audience

Essay – choose one of four

Discuss the measurement of sale and audience of newspapers or magazines using published data and explaining how figures can vary depending on what is measured. Include the difference between ‘circulation’ and ‘readership’ and the importance of demographic data to publishers. Give specific examples

Page 31: The multi-channel, multi- platform challenge The active audience

Next week Wednesday March 2

Peter Genower on Magazines

11-1pm Lecture Theatre 1 St Georges

Note – it’s two hours instead of one!