the missing link in aec firms

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The Missing Link in AEC Firms By Ellen Valentine [email protected] Evergreen Marketing 1

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This presentation proposes adding a rigorous marketing discipline on top of the branding and business development disciplines that currently exist in Architecture, Engineering and Construction (AEC) Firms.

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Page 1: The Missing Link in AEC Firms

The Missing Link in AEC Firms

By Ellen [email protected]

Evergreen Marketing

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Page 2: The Missing Link in AEC Firms

The ‘Shifts’ are hitting the fan!

• BIM• Recession• Committee Decisions• Dramatic Rise in Number of Proposals/Opportunity

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Page 3: The Missing Link in AEC Firms

It Starts with A Relationship

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Page 4: The Missing Link in AEC Firms

Staying Close: ‘Building’ the Relationship

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Page 5: The Missing Link in AEC Firms

Monitoring and Proposing

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Page 6: The Missing Link in AEC Firms

Branding

Relationship Management

Business Development

The Current 3 Legged Stool of Firm Growth

A Focus on ‘Image’

A Focus on “The

Solicitation”

A Focus on “The Top”

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Page 7: The Missing Link in AEC Firms

Branding

Relationship Management

Business Development

Dodge Reports

Photography& Project Library

Proposal Boilerplate

Meetings

Website

Collateral

Iconography

Conferences

Golf

SpeakingEngagements

The Current Tools

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Page 8: The Missing Link in AEC Firms

Current Focus

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Page 9: The Missing Link in AEC Firms

Winning an award

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Page 10: The Missing Link in AEC Firms

But.....

What do you do with prospects

that are not ready to buy now?

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Page 11: The Missing Link in AEC Firms

Consider the entire target market

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Page 12: The Missing Link in AEC Firms

Staying in Touch with ALL influencers andALL the ‘Not Ready’

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Page 13: The Missing Link in AEC Firms

Without Continued Nurturing of ‘ALL’

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Page 14: The Missing Link in AEC Firms

Branding

Relationship Management

Business Development

A Focus on “Visitors &

Image”

A Focus on “The

Solicitation”

A Focus on “The Top”

A New Approach

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Page 15: The Missing Link in AEC Firms

Research & AnalysisPRSocial MediaWhite PapersEMailDirect MailWebcastEventsAdvisory GroupsWebsite (Dynamic)

Direct Marketing Continuum

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Page 16: The Missing Link in AEC Firms

Branding

Relationship Management

Business Development

Direct Marketing

A Focus on “Visitors &

Image”

A Focus on “The

Solicitation”

A Focus on “The Top”

A Focus on “Nurturing”

CreatingPreference

A New Approach

CreatingPreference

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Page 17: The Missing Link in AEC Firms

Goal: Direct Marketing to ALL

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Page 18: The Missing Link in AEC Firms

Ex. 12 month Nurture campaign to ALL

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Page 19: The Missing Link in AEC Firms

Expanded Focus

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Page 20: The Missing Link in AEC Firms

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Page 21: The Missing Link in AEC Firms

Direct Marketing in Action:Scientific Building Design

• Build a Database: University Scientific Building Constituents -

- Faculty

- Facilities Management

- Construction

- Finance

• Deploy a 12 month campaign to nurture ALL relationships and establish the firm as the ‘go to’ firm for scientific building design and lab planning:

- Email

- White Papers

- LinkedIn Group

- Webcasts

- Events

- Lab Planing Advisory Group

- Website (Support)

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Page 22: The Missing Link in AEC Firms

Direct Marketing in Action:Data Center Construction

• Build a Database: Data Center Constituents: Past, Present and Future

- IT

- Facilities Management

- Construction

- Finance

• Deploy a 12 month campaign to nurture ALL relationships and further establish the firm as the ‘go to’ firm for data center construction:

- Email

- White Papers

- LinkedIn Group

- Webcasts

- Events

- Data Center Planning Advisory Group

- Website (Support)

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Page 23: The Missing Link in AEC Firms

Nurturing Relationships with ALL Influencers

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Page 24: The Missing Link in AEC Firms

Nurturing Relationships with ALL Influencers

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Page 25: The Missing Link in AEC Firms

Expanding Future Executive Relationships

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Page 26: The Missing Link in AEC Firms

Distinctive Competence

DirectMarketingStrategy

Lists Database

OffersLead

HandlingFormatVenue(s)

Reporting Analysis

Creative

Critical Success Factors

Build

Test

Deploy

Assess

LOGICAL

EXECUTI

ON

(c) LICA Partners LLC

Taking Your Firm to the next Level - Beyond Branding & Business Development:

Direct Marketing- An Integrated Methodology

Program Design

Systems

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