the impact of digital on business, people and society
TRANSCRIPT
@jcaudron
HOW D I G I T A L IS CHANGING B U S I N E S S , P E O P L E AND S O C I E T Y
Hi, I’m Jo Caudron Active in digital since 1993
Internet entrepreneur involved in 20+ start-ups.
Founding Partner of Duval Union Consulting
@jcaudron [email protected]
We are business consultants for a digital
world.
Our mission is to help organization transform.
@jcaudron
Sold in +45 countries!
BUY NOW! www.digitaltransformationbook.com
Expect a smack in the face…Digital Disruption is real
1995+ Music Photography Video Rental …
2005+ Print Media TV Travel HR …
2015+ Retail Banking/Insurance Healthcare Automotive Education Telco Food/FMCG/CPG …
2025 All Safe havens will be subject to digital disruption …
WAVES OF Disruption
THE IMPACT OF D I G I T A L
@jcaudron
CUSTOMER RELATION
ORGANISATION
PRODUCT BUSINESS MODEL
Foundati
on
Innovatio
n
@jcaudron
CUSTOMER RELATION
ORGANISATION
PRODUCT BUSINESS MODEL
Foundati
on
Innovatio
n
DIGITIZATION
@jcaudron
CUSTOMER RELATION
ORGANISATION
PRODUCT BUSINESS MODEL
Foundati
on
Innovatio
n
TRANSFORMATION New product - old business model Old product - new business model New product - new business model Direct client relationship
@jcaudron
INSTANT GRATIFICATION
FREECONOMY
THE ON-DEMAND ECONOMY
@jcaudron@jcaudron
ECOSYSTEMS
ACCESS OVER OWNERSHIP
ACCESS OVER OWNERSHIP
ACCESS OVER OWNERSHIP
@jcaudron
NEW WAY OF WORKING
PRODUCTION 3D-PRINTING
PRODUCTION FACTORY 4.0
PRODUCTION ROBOTICS
VIRTUAL WORLDS
IA AND KNOWLEDGE
@jcaudron@jcaudron
HUMAN VERSUS MACHINE
HEALTHCARE
SMART EVERYTHING
@jcaudron
AND ALL OF THIS: DOMINATED BY NEW PLAYERS
@jcaudron
THE IMPACT ON JOBS
Disruption of jobs
WHITE COLLARBLUE COLLAR
@jcaudron
BLUE COLLAR
BLUE COLLAR
BLUE COLLAR
BLUE COLLAR
WHITE COLLAR
WHITE COLLAR
WHITE COLLAR
WHITE COLLAR
WHITE COLLAR
Don’t worry, we’ve got a PLAN
@jcaudron
YOU NEED TO Scan YOUR
ENVIRONMENT @jcaudron
DETERMINE THE IMPACT
@jcaudron
CREATE A North Star VISION
@jcaudron
DEFINE A Transformation STRATEGY
@jcaudron
DEFINE A Transformation STRATEGY
@jcaudron
BUILD A ROAD MAP
@jcaudron
BUILD a new ORGANIZATION
From an outdated MOTHERSHIP
From an outdated M o t h e r s h i pTO A modern
F L E E T
D I G I TA L
Leadership@jcaudron
BUSINESSES PEOPLE SOCIETY
INSIGHT 1: DIGITAL CHANGES…
OPPORTUNITIES THREATS
INSIGHT 2: DIGITAL HAS 2 FACES
INSIGHT 3: BECOME FUTURE PROOF
SCAN INNOVATIONS
DETERMINE IMPACT
NORTH STAR VISION
BUILD ROADMAP
INSTALL DIGITAL
LEADERSHIP
BUILD DIGITAL ORGANIZATION
WAKE-UP CALL IMPACT ANALYSIS
FUTURE SCENARIOS NORTH STAR VISION
TRANSFORMATION STRATEGY DIGITAL AGENDA
ROADMAP DEFINITION DIGITAL GOVERNANCE
CHANNEL HACKING DATA STRATEGY
BUSINESS STRATEGY
FUTURE PROOF ORGANISATION
FUTURE PROOF RELATION
FUTURE PROOF PRODUCT
FUTURE PROOF BUSINESS
DIGITAL LEADERSHIP Asses, contain and develop
digital savviness
ARCHITECTURE BLUEPRINT Map current and future people,
processes, platforms & information
EXPONENTIAL ORGANISATION Reshape your organisation
for faster growth
SOCIAL MEDIA STRATEGY Make social an intrinsic part
of the business
CUSTOMER EXPERIENCE 2.0 Continuously optimise your journey,
pain points and touch points
GROWTH HACKING Implement smart techniques
to scale our business
SERVICE DESIGN Define new style products & services
with the right user experience
PLATFORM MAPPING Build an extensive overview of possible
(technology) solutions and requirements
DIGITAL COLLABORATION Define and set up the new way of working
for optimal sharing and collaboration
HACKATHON / INCUBATOR PROGRAM Stimulate internal creativity and bottom-up innovation
START-UP BOOTCAMPS Think, plan, act like a start-up and build
the minimum viable business case
CORPORATE ACCELERATOR Drive outside-in innovation via collaboration
with start-ups
EXECUTIVE JOURNEY
DIVING DEEPER
TREND WATCHING
BUILDINGTHE …
CONTINUOUSLY SCANNING THE MARKET FOR NEW TRENDS
Find my slides on www.speakersbase.com/jo
Need help? Book me and my team to consult you! www.duvalunionconsulting.com @jcaudron [email protected] 00 32 475 43 80 98
@jcaudron
HOW D I G I T A L IS CHANGING B U S I N E S S , P E O P L E AND S O C I E T Y