the ibm open client solution

®

IBM Software Group

© IBM Corporation

The IBM Open ClientSolution

May 2007

Pino Ferrari, WW SWG Linux Sales Worldwide Sales IBM Software on Linux Program [email protected]

Pino Ferrari, WW SWG Linux Sales Worldwide Sales IBM Software on Linux Program [email protected]

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Agenda

Linux Market Update & Evolution

Today’s Desktop Environment

Why Linux on the Desktop

IBM Open Client Solution

Customer Adoption

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Life SciencesResearch, drug discovery, diagnostics,

information-based medicine

Cross SectorDigital Media

IT OptimizationEnhanced Business

Resiliency & Security

Industrial

Chemical and Petroleum – Upstream Exploration

Automotive – AEIF (Automotive Engineering

Innovation Framework

Public Sector Scientific research, classified/defense,

weather/environmental sciences, Public Safety and Security, Government access

Higher Ed

Financial Services ABB (Analytical Back Bone)

Risk and ComplianceCustomer InsightPayment Systems

DistributionOpen, cost-effective platform

designed to help enhance POS operations

Businesses in All Industries are Choosing Linux

ElectronicsAdvance process technology and

manufacturing software. Help solve clients most important technical

problems

TelecommunicationsNext Generation Networks

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The Linux market is (Still) on Fire!

The sum of community innovations with the Linux operating system far exceed what any single vendor could create

0.0

1.0

2.0

3.0

4.0

5.0

6.0

7.0

8.0

9.0

$ B

illi

on

s

In Q306, Linux Revenue Growth was:►8X Total Server Market ►5X Windows

Source: Gartner Quarterly Statistics Rolling 4 Quarters 3Q06

Worldwide Linux Server Revenue (All Vendors) Linux market is over $7.5B Growing 5x the $19B Windows market!

Q306 YoY Revenue Growth (based on Rolling 4Q)

-10.0%

0.0%

10.0%

20.0%

Linux Windows UNIX Other TotalMarket

8X5X

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Customers are Increasing their Adoption of Linux

September 2006 Survey of readers of IBM Open Source & LinuxLine newsletter

Source: IBM Open Source and LinuxLine Survey, October 2006. Source: IBM Open Source and LinuxLine Survey, October 2006. Conducted by Unisphere Research for IBMConducted by Unisphere Research for IBM

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For each of the following Operating Systems, please indicate if your organization is increasing, decreasing or maintaining same level of use over the next 12 months ?

Customer Survey Show’s Planned Operating System Usage

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Factors Driving Linux . . .

Lower cost of Linux Linux is reliable Linux performs and scales Linux is secure Linux is about choice and flexibility Linux drives business goals

• Reduce costs• IT Simplification• Improve application service levels• Promotes innovation• Internally change business process

and drive contribution to business Linux is an excellent path to SOA and

On Demand Computing

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Reduced TCO - Increased Flexibility and Performance - Shared Infrastructure - Scalability

IBM Virtualization EngineTM PlatformEnterprise Workload Management, Usage and Accounting

Resource Management, Discovery and Mapping

NetworksStorageServer

System x and BladeCenter

Open Movement into Virtualization

Private Source Virtualization

Device EmulationRobust VC

Trusted VMT

ProprietaryVirtualization

Partner w/XenSourceto support Linux+Xen

MicrosoftVirtual Server

IBM ProductsSupported

VMWareIBM Partner

System p, z and i, Storage Network & Non-IBM systems

Open StandardIBM Advanced POWER

Virtualization, z/VM, San Volume Controller

VLAN, VIO

IBMAdvanced

VirtualizationOpen Source

Paravirtualization Tight OS IntegrationEmbraced by Novell,

and Red Hat

XenIBM Contributed

to Xen

Linux: Customers are leveraging a blend of open and private source virtualization approaches to scale savings with Linux

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IBM Linux Middleware Key enabler of missions critical solutions

#1 in Collaboration market share

New Workplace support for Linux clients

Robust, full life-cycle software development both on and for Linux

Eclipse: "Suddenly IBM is cool” - Slashdot

Mission critical for customers

#1 in Application Server market share

#1 in Portal market share

#1 scalability and performance on Linux

Apache Derby used in 70+ IBM projects

#1 systems management provider on Linux

60M user licenses of Tivoli Access Manager

Evaluation copies of IBM middleware can be downloaded from:http://www-106.ibm.com/developerworks/offers/linux-speed-start/index.html

Linux Product Matrix can be downloaded from:http://www-306.ibm.com/software/os/linux/software/index.jsp

Over 500 Linux Offerings . . .

Systems Managementand Security

Information Management & Doc Mgmt

Process & TransactionManagement

Collaboration

Software Development

Build

WebSphere DB2 TivoliRational

Run Manage

Lotus

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IBM Linux Middleware Key enabler of missions critical solutions

Over 7000 Services

Professionals

Strategic partnership with

Red Hat and Novell

Linux Runs AcrossAll IBM eServer™

Platforms

Linux Runs AcrossAll IBM eServer™

Platforms

Novell

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IBM Global Technology Services for Linux

Linux Distributions Red Hat or SUSE IBM & Non-IBM Platforms Enterprise Release

Linux SupportLine & Subscriptions

IBM selling Red Hat & Novell 1 & 3 years subscriptions WW with IBM delivered local & remote usage and defect support for Linux avail 8x5 to 24x7

Linux Training Red Hat and SUSE (LPI) On-line, On-site, Class Room Unix to Linux Quick Starts Worldwide

Linux Security Ethical Hacking Tools Selection Assessment to

Implementation

Linux Performance Performance Engineering Scalability Optimization Response Time Validation

Linux Systems Management Backup & Recovery Problem & Change Mgt Tools Selection

OrganizationProcess DataCUSTOMERSUPPLIER SUB-PROCESS

REQUIREMENTS REQUIREMENTS

INPUTS OUTPUTS

MEASUREMENTS

FEEDBACK

FEEDBACKFEEDBACK

Systems / Tools

Linux Infrastructure Server Consolidation Rollouts & Deployments Hosting Business Continuity and

recovery

Solaris

OS/2

Windows

LinuxHPUX Linux ApplicationsCustom Application DevelopmentLinux Package ApplicationsApplication Porting/MigrationApplication Hosting

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Agenda





Customer Adoption

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Evolution of desktop software

DOS

App App App

Windows 3.1

App App App

Network toolNetwork toolNetwork tool

1985-1991 1992-1996 1996-2006 2007+

Windows32

App App App

Microsoft OfficeOffice 2007

+Windows

Vista

APP

APP

APP

Microsoft progression

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Customer concerns - from Press and Analysts 1.1. Why upgrade to Vista?Why upgrade to Vista?

– Costs: software, hardware, training, deployment, value Costs: software, hardware, training, deployment, value – Existing application compatibilityExisting application compatibility– Device driver supportDevice driver support

2.2. Why upgrade to Office 2007?Why upgrade to Office 2007?– Cost, training, deployment, valueCost, training, deployment, value

3.3. Getting locked out of innovationGetting locked out of innovation– Why pay all this money for Vista while the Why pay all this money for Vista while the

whole world is going to Web 2.0whole world is going to Web 2.04.4. Why sign Microsoft Enterprise Agreement?Why sign Microsoft Enterprise Agreement?

– Can save 60% of cost of MS EA: buy a la carte. Can save 60% of cost of MS EA: buy a la carte. Say no to Buffet . . .Say no to Buffet . . .

5.5. Getting locked into proprietary formats?Getting locked into proprietary formats?– Need flexibility and choice – ODF, Linux, other Need flexibility and choice – ODF, Linux, other

open standardsopen standards– Interoperability frameworksInteroperability frameworks

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IBM Open Client Solution offers the same programming model that has been successful on the Server with Middleware – write once, run on multiple client platforms

DOS

App App App

Win 3.1

App App App

Network toolNetwork toolNetwork tool

1985-1991 1992-1996 1996-2006

2007+

Win32

App App App

MS Office

Office 2007+

Windows Vista

APP

APP

APP

Microsoft progressionLinux, Windows,

*Mac

APP

APP

APP

Client Middleware

2006+

Open alternative

*Notes 8 availability planned in the future

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Windows Vista License is 4 to 7 times More Expensive than a SUSE Enterprise Desktop 10 Subscription

Source: Microsoft, Novell, July 2006

SUSE LinuxEnterpriseDesktop 10

License/ Subscription Fee

Maintenance (per year)

Total(one year)

$500

$400

$300

$200

$100

$299

$50 N/A $50

Windows Vista

+$86

$557

Total(three years)

$600

$0

$385

$125

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SUSE Linux Enterprise Desktop 10: Provides 90% of the Functionality at 10% of the Windows Vista Price

Source: Novell, June 2006

Feature SUSE Linux

Enterprise Desktop 10 Windows Vista

Usability tested user interface Design First Methodology Extensively Tested Interface

Integrated search Beagle Vista Integrated Search

Complete Web browsing Firefox Internet Explorer

Multimedia support

RealPlayer from RealNetworks Macromedia Flash Player

Banshee F-Spot

Microsoft MediaPlayer

3-D rendered interface Xgl 3-D Graphics Aero Glass

Productivity applications OpenOffice.org w/VB support

Evolution, Tomboy Gaim

Office 2007 Outlook Express

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Desktop Cost Reduction Potential

$338

$199 RRP ($171 Enterprise)

$26

$85

$61

$28

$144

$0 Linux (no support)$50 SUSE

$179 Red Hat

Potential Desktop Cost Reduction

MS Desktop Software Costs

Windows Desktop Upgrade

Windows Server CAL

Microsoft Office

Microsoft SharePoint CAL

Microsoft Exchange CAL

Microsoft SMS CAL

Microsoft LiveComms CAL

Windows Upg, Linux, or MAC

Desktop

Lotus Notes 8

- Real-time Collab

- Messaging

- Collaboration

- Basic Document Management

-Office Productivity Editors (Compatible with MS Office files

and ODF)

-Composite Applications

IBM Open Client Solution - Desktop Software Costs

Desktop is Approx US$1069 RRP

Desktop is Approx US$144 - $323 RRP Note: All prices are approximate RRP prices in US$

70% - 90% Potential Saving

Microsoft Outlook 2007 $76

$37

SQL Server CAL $148

Ent

erpr

ise

CA

LsS

ha

rep

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t a

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Exc

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e

$31

$68

New

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Agenda





Customer Adoption

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IBM Open Client Solution includes Software and supporting Services

* Notes 8 availability planned in the future

Lotus Collaboration Software• Notes*, Domino• Sametime• Expeditor• Productivity editors• WebSphere Portal (Express)

Software Services – delivered by LIC and ISSL

• User Segmentation• Open Client value assessment• Pilot• Application Migration• Deployment

Software Management:• Yast Tools• RH Network Tools• Tivoli for Management

Lotus Expeditor

BrowserBrowser AccessAccess& Portal,& Portal,

Connections Connections AppsApps

Lotus Notes 8Lotus Notes 8 Lotus Sametime Lotus Sametime 7.57.5

Editors Editors

RichRich ThinThin

Other

Partner, ISV or Partner, ISV or CustomerCustomer

Applications

SU SE SU SE YaSTYaST

R H N U M &PR H N U M &P

Open Open -- YU MYU M

T ivoli T ivo li Provisioning Provisioning

M anagerM anager

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“With Open Client and other initiatives, IBM's now seeking to differentiate its Lotus Collaboration Software from Microsoft's Exchange offering by stressing its multiplatform capabilities.”

IDG News Service

“IBM aims to lower cost of using Linux, Apple PCs“ Reuters

“Dana Gardner, an analyst with Interarbor said the IBM offering has promise for businesses that want more choice of user operating systems”COMPUTERWORLD

Client Collaboration: IBM’s Open Client Solution offers flexibility and choice built on open source and open standards

Lotus Expeditor

BrowserBrowser AccessAccess& Portal,& Portal,


Lotus Notes 8Lotus Notes 8 Lotus Lotus Sametime 7.5Sametime 7.5

Editors Editors

RichRich ThinThin

Other


Applications

Choice of Operating SystemChoice of Operating System

Mac OS XMac OS XWindowsWindows LinuxLinux

SU SE SU SE YaSTYaST

R H N U M &PR H N U M &P

Open Open -- YU MYU M

T ivoli T ivo li Provisioning Provisioning

M anagerM anager

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The IBM Open Client Solution is comprised of both IBM software and IBM software services

* Notes 8 MAC OS 10 availability planned in the future** Sametime on Linux Server – Available Now

Client• Lotus Notes: RHEL4 (Notes 7),

SLED 10, Windows, Mac*• Lotus Sametime: RHEL4, NLD9,

SLED10, Windows, Mac*• Lotus Expeditor: RHEL4, SLED10,

Windows, Mac*

Server• Lotus Domino: Multiple platforms • Lotus Sametime: Multiple platforms,

Linux**• WebSphere Portal: Multiple

Platforms

Lotus Expeditor

ManagedManagedBrowserBrowser AccessAccess& Portal,& Portal,


Lotus Notes 8Lotus Notes 8 Lotus Lotus Sametime 7.5Sametime 7.5

Editors Editors

RichRich ThinThin

Other


UnmanagedUnmanagedBrowserBrowser AccessAccess& Portal,& Portal,


Applications

The supporting Services are delivered as a services engagement by Linux Integration Center (LIC) and IBM Software Services for Lotus (ISSL)

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Lotus Notes / Domino

Lotus Notes/Domino: Messaging and Collaborative software

Key Benefits:• Secure access to e-mail, calendar and

collaborative applications• Remain productive even when disconnected• Seamless integration with collaborative

applications and business• ODF compliant document authoring tools• N/D 8 Adds support for server managed

Clients*

Sparklers:• 67 of the Fortune 100 use IBM Lotus Notes

and Lotus Domino• Notes/Domino - sold more than 130 million

licenses


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Sametime -- Unified Communications & Collaboration PlatformKey Benefits:• Bring together geographically dispersed individuals • Enable faster, more informed decision making with Web

conferences• Flexible communications with VoIP• Reduce travel time and costs• Leverage embed presence awareness and instant

messaging into other apps

Sparklers:• Proven, scalable, market-leading solution - most deployed

enterprise IM solution • Over 24 companies deploying Sametime to more than 100,000

seats • 27 of the Global Fortune 50 use Sametime • 8 out of the top 10 worldwide banks use Sametime • 8 out of the top 10 U.S. pharmaceutical firms use Sametime

Lotus Sametime

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Lotus Notes: Productivity editors

Choice of Productivity Editors: IBM editors, Open Office, Microsoft Office, etc. for documents, spreadsheets, presentations

Benefits:• Leverage full-function word processing,

presentation and spreadsheet capabilities• Open attachments in context within the IBM

Notes 8 client• Export content directly to

Adobe Acrobat• Centrally provision, manage and update

Sparklers:• 12 countries, 6 regional governments in the

process of adopting ODF based policy• 50 federal agencies and state/local bodies

across the globe are using office applications that support ODF (http://opendocumentfellowship.org/government/precedent)

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WebSphere Portal

WebSphere Portal: Roles-based portal – wins against SharePoint

Benefits:• Improved operational efficiency by enabling self-

management, disconnected use• Increased organizational productivity with

improved user experience • Accelerated deployment of content, applications

and processes through SOA• Reduced costs of IT administration and

management

Sparklers:• IBM WebSphere Portal is number one in

enterprise portal software market share

• More than 4,000 customers have purchased WebSphere Portal

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Notes/Domino 8* – Server Managed Clients

BUSINESS PROCESSESBUSINESS PROCESSES

FRONT-ENDINTEGRATION

BACK-ENDINTEGRATION

Monitoring Workflows

Business Context& Activities

Collaboration Services

Interaction &Access Services

Managed ClientServices

Rich client

Browser

Mobile Clients

INFORMATIONINFORMATION

Search, Analysis Integration

Application Adapters

Data and Content

Managed ClientsManaged Clients

Single, Consistent User

Experience


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Notes/Domino 8* – Benefits of Server Managed Clients

Built in Data Management & Security§ Using local and server managed encrypted

data stores§ With robust policy managed access and

control

Rich Client experience§ Disconnected use and synchronization services§ Power of client software – i.e. drag-n-drop, improved

responsiveness, UI control§ Support of new Productivity Editors (Word Processor,

Presentation, Spreadsheet)§ Componentized and Contextual§ Embedded Doc Management

Multi-Platform Client Support§ Linux, Windows and Mac OS desktops§ Leverage existing Notes, Browser, Java, Net,

C++ applications and Office documents

§ Standards-based interoperability

Extensible client platform for:§ Collaboration, including mail, calendaring and scheduling, instant

messaging, team workspaces…§ Document management§ Existing Web, Java and Lotus Notes Applications§ New Applications – IBM, Business Partners and ISV’s

No Touch Deployment – Low TCO§ Server-managed delivery of Brower or Rich Clients

to end user communities (Dynamic downloads keep Rich Clients current)

§ Centralized administration, setup and client updates (Also Backup & recovery)

§ Provision capabilities when needed – on demand

*Notes 8 availability planned in the future

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The IBM Open Client Solution Provides Real Flexibility and Choice

1. Editors: IBM productivity editors, Open Office, Microsoft Office, others2. Applications

• Choice of Rich and Thin Client applications• Access or Migrate existing applications or create new applications:

Access .Net applications using Mainsoft tool Access Windows applications from the server using Ericom or Citrix Migrate Visual Basic applications using Diamond Edge Migrate existing/create new applications using Lotus Expeditor (Eclipse RCP) Create composite applications and/or Mashups Leverage Business Partner applications

3. Operating System: Linux, Windows, Mac*4. Devices

• Laptop, Desktop, mobile devices, appliances, thin client

5. The IBM Open Client Solution Saves Money and Improves TCO* Notes 8 availability planned in the future

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IBM Open Client Solution Services* User Segmentation

• Segment the end users based on their role and associated business processes and application needs

Open Client value assessment• Hardware and Software assessment (get ready for POC/Pilot)• ISSL technical assessment for adopting the IBM Open Client Solution• A complete Linux Value Assessment (LVA) is available upon request from the

SWG that provides a complete financial assessment, includes relevant analyst / industry data, customer references / examples and is available at no-charge for qualified clients

• Microsoft License Analysis – no cost 1 or 2 day Project Liberate assessment (where available)

Pilots• Pilot mutually agreed upon set of Open Client Solution capabilities to a defined set

of users with associated metrics• 3 Models of Service – Basic, Basic Plus and Premium

Application Migration• Migrate existing applications and/or create new applications

Deployment• Deploy open client solution in production

* Delivered as a services engagement by Linux Integration Center (LIC) and IBM Software Services for Lotus (ISSL) unless other wise noted

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Agenda





Customer Adoption

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DaimlerChrysler Services FleetBoard – Uses Lotus Expeditor

Solution: Provides access to truck data, allowing for service planning and other

logistics along with clear and reliable voice communications.

Result: With the new system’s availability and scalability, FleetBoard can offer

service level agreements (SLAs) which successfully meet the needs of its clients.

The system permits constant communication between trucks and office, allowing greater efficiency and time savings, as data no longer has to be recorded manually.

Customers have complete overview of transport operations, contributing to flexibility, reliability and adherence to delivery dates.

Challenge: Provide high availability and quality telematic services that permit constant communication between trucks and offices

.

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Solution: Everyplace Deployment used to extend enterprise SOA.

At the beginning of the day, customer prospects are synchronized onto a tablet PC.

The Web application is used in front of the customer to create an insurance policy.

At end of day, the policy forms are mechanically posted

Result: Deployed for 85,000 insurance agents Execution within months Eliminated time needed to transcribe forms Fewer errors Improved customer experience

Challenge: Agents would transcribe information obtained on a customer call at the office, incurring extra time and transcription errors

Nissay Insurance mobilizes Claims Management Processing - Using Lotus Expeditor

• Basic Information• Total Premium• Amount Covered and

Option Selection

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Key Benefits : § Fewer administrative resources required at 20 locations§ All clients are updated on central servers at Höffner’s headquarters§ Administration and maintenance is more cost efficient§ Technicians can pinpoint potential server or network problems without

having personnel on site§ Reduced down time with a reliable secure end to end infrastructure

Solution:§ All 4,600 wireless Linux clients deployed with a

pre-tested, and preconfigured workstation image§ High availability clustered i5 servers§ System x servers in each store location§ Tivoli for monitoring systems & remote locations§ IBM BladeCenter server farm for Citrix § All backed up with an IBM storage solution

Challenge§ Höffner is the largest German furniture retailer§ Replace Windows client PCs at 20 retail locations deploying a secure, low cost, flexible thin client architecture with centralized servers

“If we were to install 4,600 fat clients instead of thin clients the cost would explode.”

- Ulrich Froehlich, CSP GmbH

Client Collaboration: Höffner deploying Linux based clients to replace PCs and gain advantages with costs, control, security, and flexibility

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Key Benefits*§ Enabled alternative while reducing costs § Access to existing Notes Domino applications from

any desktop (Linux, Windows) including thin clients

Solution§ IBM Lotus Notes 7 for Linux , Lotus Sametime 7.5 running on

Novell SLED 10 Linux§ Started with 10 desktops, expanded to 80, and now deploying 300 § By year-end, will be growing to 3500 and by end of 2008 to 20,000

Challenge§ Peugeot has ~75,000 Windows 2000 Professional clients§ To provide a lower expenses and easier alternative for

people who only need standard functionality§ Keep Microsoft licenses within optimal range

* Will be posted on LotuSphere website

Client Collaboration: PSA Peugeot Citroën

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Top 10 Reasons for Choosing IBM Open Client:10. Customer wants flexibility and choice 9. ISVs, VADs, SIs, Solution providers want to make more $$$ 8. Alternatives for application migration using user segmentation 7. Lower TCO – migrate from Exchange to Domino on Linux 6. Vista upgrade costs – software, hardware, training, deployment 5. 80% of the users leverage 20% of functionality! 4. Office 2007 costs – software, training, deployment; Value? 3. Save more than 60% of cost of Microsoft Enterprise Agreement 2. Government policy – open standards, ODF, Linux 1. Customer wants to innovate

In Summary

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WEB 2.0 - Quick and simple “social tools” with different functionality and business impact

Source: Forrester Research, Inc

DHTML - as in Dynamic HTML.

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the ibm open client solution

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