carbonfive.com

The Human Element

Courtney Hemphill & Janet Brunckhorst

@chemphill @janakin @carbonfive

Organizational Assessments to Improve Team Performance

Wasting human effort is deeply disrespectful.

What problems are we facing?

“Leadership requires creating conditions that enable employees to do the kinds of experimentation that entrepreneurship requires”

- Eric Ries, The Lean Startup

Psychological Safety

ClearGoals

Product Oriented

Build Learn

Measure

Build Learn

Measure

MeasureFind your focus

Goals are measured as decisions made and released

to the real world.

Area of Focus

Build Learn

Measure

LearnThese are not “soft” skills

Retro

5 why’s5 Whys

Hypothesis

Build Learn

Measure

BuildTake action

Reversible Risk

Pairing

Experiment

Build Learn

Measure

Measure

Before After

A great culture is to employees as a great product is to customers.

carbonfive.com

Thanks!Courtney Hemphill & Janet Brunckhorst

@chemphill @janakin @carbonfive

Resources● Radical Candor: be a Kick-Ass Boss Without

Losing Your Humanity by Kim Scott● Radical Focus: Achieving Your Most Important

Goals with Objectives and Key Results by Christina Wodtke

● Deloitte Millenial Survey 2017● Product dartboard