the hospitality sector continues to grow year-on …... the hospitality sector continues to grow...
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The hospitality sector continues to grow year-on-year as competition drives standards of service and amenities higher. Hotel Management International ensures that the most influential decision-makers in the industry are kept abreast of the latest strategic and technological developments by exploring the most up-to-date ideas, opinions and solutions.
Published since 1996, this leading quarterly publication serves the needs of the world’s hotel industry and related services, bringing together current knowledge and informed opinion on key issues including hotel investment, business management and development, design, maintenance, IT, food and beverage, and personnel.
Hotel Management International is supported by www.hmi-online.com, ensuring your products and services receive plenty of exposure.
An official publication of the European Hotel Managers Association
Event partner
An of� cial publication of
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Summer 2015
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Europe in the frameIHG’s Angela Brav targets continental expansion
Amid the roubleWhat next for operators
in Russia ?
Mind the gapThe need for more
female leaders
Hotel Footbal • EHMA in Geneva • Rezidor Development • Morgans Hotel Group
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Autumn 2015
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The nature of luxuryFrank Marrenbach outlines his
plans for Oetker Collection
Iberian outlook • Mobile platforms • Sustainable luxury • Room service
An of� cial publication of
In his elementMatteo Thun’s Venetian vision
The disruptersWhat does Airbnb mean
for established operators?
HMI064_Cover.indd 1 09/10/2015 12:38
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Winter 2015
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In the ascendancyArne Sorenson takes Marriott International to new heights
EH Awards • Healthy hotels • Lighting round table • Technology trends
An of� cial publication of
Complexity of designMKV’s Maria Katsarou Vafiadis
Community consciousHow best to forge a local identity
HMI065_Cover.indd 1 18/12/2015 14:21
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Spring 2016
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Down to a fine artThierry Despont discusses a design philosophy founded in tradition
An of� cial publication of
In the driving seatWolfgang Neumann applies
the accelerator at Rezidor
The outsidersCharting the rise of
third-party operators
Greece focus • Serviced apartments • Hélène Darroze • Hotel Buddy
HMI066_Cover.indd 1 05/04/2016 16:07
Summer 2016
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Clear visionBarceló’s Raúl González on new brands and global growth
Soft branding • EHMA in Cyprus • Albert Adriá • Modular construction
Green shootsHow sustainable is Ireland’s
hospitality boom?
Search for answersThe potential impact of Destinations on Google
www.ehma.com
An of� cial publication of
HMI067_Cover.indd 1 13/07/2016 15:40
We continue to invest heavily in the circulation of Hotel Management International and have created a powerful international readership. Our database of key decision-makers in the hotel industry accounts for approximately 80% of all purchasing authority.
Hotel Management International has an ABC-audited average net circulation of 10,811 and a projected readership of over 67,500 (publishers’ survey). Hotel Management International reaches a target audience of industry peers with the highest levels of purchasing and decision-making power.
GeoGraphical breakdown
Job Function
type oF orGanisation
what level oF purchasinG involvement do you have?
Corporate Owners and Presidents 30%
Independent Hotels 35%
Readership
Architects/Interior Designers 8%
Hotel Management Companies 7%
Hotel Chains 40%
General Managers 30%
Operations Manager 8%
Banqueting Managers 5%
Purchasing Directors 5%
Architects/Interior Designers 5%
Consultants 2%
50
40
30
20
10
0
Ext
rem
ely
high
Hig
h
Mod
erat
e
Low
%
UK 17%
Spain 10%
Switzerland 5%
Benelux 10%Scandinavia 4%Central & Eastern Europe 9%
France 15%
RoW 2%
CIO/IT Directors 5%
Heads of Hotel Finance/Heads of Hospitality 10%
Financial Institutions/ Real Estate 10%
Member of the Audit Bureau of Circulations
Germany 14%
Italy 10%
US 4%
Digital edition 20,000 copies will be sent via email to senior decision-makers who buy, specify and recommend products at major companies worldwide.
High impact Your advert will be placed in an environment in which the reader already has an interest and that will stimulate a strong impulse to buy. However, the real value comes when major decision-makers suddenly find a focused journal, specifically dedicated to their needs, that they can easily share with their peers and teams.
The digital edition will provide links to your website, which will allow instant access or ordering. In addition, your advertisement or editorial can be enhanced with animation or video for greater impact and response.
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Through a combination of exclusive interviews and contributions from leading fi gures within the hospitality sector, Hotel Management International off ers unique analysis with unparalleled insight into the latest developments across Europe and beyond.
Editorial agenda
winter 2016 Features
Foreword
news & stats�� STR Global - Our partners at STR Global give us the
rundown on the latest European performance metrics.
�� EHMA - industry comment from the president of the European Hotel Managers Association.
big interview�� Accor CEO Sebastien Bazin has long portrayed the hotel
industry as a self-infl icted victim of inertia, having failed to respond to the technological change and the emergence of the sharing economy. His solution? To turn Europe’s largest hotel group into the biggest disruptor of all.
business management & development �� In a year that has witnessed the seismic shock of
Brexit, terrorist attacks on the continent and ongoing concerns about the long-term outlook for the Eurozone, we hear from Deloitte’s Nick van Marken and a number of hospitality luminaries, including Wolfgang Neumann, president and CEO of The Rezidor Hotel Group, Mark Hoplamazian, president and CEO of Hyatt, and James Riley, CEO, Mandarin Oriental Hotels Group, about opportunities and challenges as we enter 2017.
special report�� With a portfolio boasting landmark luxury properties
across the globe, Fairmont Hotels & Resorts has been providing fi ve-star experiences for over a century. Following the fi nalisation of the group’s $2.9 billion acquisition earlier this year, we travel to San Francisco, home of the fi rst property to bear the Fairmont name, and speak to senior FRHI leadership about what the deal means for the future of the brand and the changing nature of luxury.
regional focus�� The Nordics remains relatively underrepresented in the
portfolios of the big international players, but performance, especially in the region’s capitals, is buoyant. Is such performance sustainable and what segments present the greatest potential for growth? We sit down with Frank Fiskers, president & CEO of Scandic Hotels Group, Christian D. Kielgast, partner, Nordic Hotel Consulting, and Peter Tengström, CEO of Midstar, to fi nd out.
design�� Heading up designs for the £85 million restoration of the
Mandarin Oriental Hyde Park is only the latest instalment in a portfolio of prestige projects for Adam Tihany, which includes the Four Season Dubai, Casa MANNI in Rome, the Beverley Hills Hotel and Mandarin Oriental Geneva. In an exclusive interview, Tihany outlines a design philosophy fi rmly grounded in the value of local aesthetics and cultures.
operations�� In a crowded marketplace dominated by buzz-terms such as
“experiential”, “social hubs” and “service-driven”, where even economy brands sell themselves as lifestyle brands, does the idea of boutique hotel still hold any currency? Design Hotels founder Claus Sendlinger, Room Mate Hotels founder and president Kike Sarasola, and Filip Boyen, chairman of Small Luxury Hotels of the World, join the debate.
Guest amenities�� Removing standard check-in desks and designing more
social public spaces is a focus throughout the hotel industry, with huge efforts being invested in getting guests out of their rooms and into communal areas, and also harnessing local communities and scenes. We discuss how to make the lobby a destination in its own right with CitizenM COO Michael Levie, Ron Swidler of the Gettys Group and Anne Golden of Morgans Hotel Group. Group and Anne Golden of Morgans Hotel Group. Group and Anne Golden of Morgans Hotel Group. CitizenM COO Michael Levie, Ron Swidler of the Gettys Group and Anne Golden of Morgans Hotel Group.
industry, with huge efforts being invested in getting guests out of their rooms and into communal areas, and also harnessing local communities and scenes. We discuss how to make the lobby a destination in its own right with CitizenM COO Michael Levie, Ron Swidler of the Gettys Group and Anne Golden of Morgans Hotel Group. Group and Anne Golden of Morgans Hotel Group.
�� We look back over some of the biggest hotel spa openings and renovations of 2016, and ask what we can expect in the wellness space over the year ahead.
Food & beverage�� As international director of the Michelin Guides, Michael
Ellis oversees publications that have the potential to make or break established and emerging chefs and restaurants. But what efforts is the little red book making to keep up to speed with shifting dining demands and, in the information age, how does one keep the guide relevant with so many other sources available? Ellis answers these questions and more in an exclusive interview.
technology�� Whether it’s through membership schemes, online booking
or mobile platforms, the hotel sector has long collected huge amounts of customer data. However, the argument has been made that many have long underused it, failing to deliver the personalisation of service that guests increasingly demand. We go though the numbers with Billy Turchin, VP for CRM & Customer Experience at IHG, and Jim Holthouser, Hilton Worldwide’s EVP of global brands.
event�� The European Hospitality Awards have gone from strength
to strength in the past seven years, a fact underlined by the quality of shortlisted candidates competing across 11 categories and a judging panel that includes EHMA president Hans Koch, Leading Hotels of the World CEO Ted Teng and Jones LangLaSalle Hotels global CEO Mark Wynne Smith. We reveal this year’s winners.
the insider�� LEAF Review talks to uperstar architect, designer and
sculptor, Santiago Calatrava.
Editorial content is subject to change.
In our annual readership survey, Hotel Management International invited readers to complete a short questionnaire telling us who they are, what their level of responsibility is, how often they use the publication, what they liked about it, and to include any other comments. The findings highlighted the following benefits of the publication: �� 99% of participants stated that they believed Hotel
Management International to be a reliable source of information, with 43% having sourced a supplier or vendor via the publication in the last 12 months.
�� 35% recommended the purchase of a product or service as a result of an article read in Hotel Management International.
�� 83% of our readers will visit a company website for more information as a result of an advertisement. Significantly, nearly half of those who were driven to take action due to an advertisement did so by recommending the purchase of a product or service. This figure equates to 25% of all participants.
�� 49% of participants have been motivated to take action in response to an advertisement in the publication; 67% stated that they had been motivated to take action in response to an article.
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Benefits of advertising
100
90
80
70
60
50
40
30
20
10
0
Visited a company website for more information Recommended the purchase of a product or service Discussed the advertisement with a colleague Filed for future reference Researched a new industry development or trend
%
what Form did this action take? (advertisements)83% visited the company
website
99% believed Hotel Management
International to be a reliable source of information
100
90
80
70
60
50
40
30
20
10
0
Visited a company website for more information Recommended the purchase of a product or service Discussed the advertisement with a colleague Filed for future reference Researched a new industry development or trend
%
what Form did this action take? (articles)
49% had been motivated to take action in response
to an advertisement
Hotel Management International is supported by www.hmi-online.com, which enables easy and thorough communication, and brings together a global community of industry professionals and a wealth of market knowledge.
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Spring 2016
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Down to a fine artThierry Despont discusses a design philosophy founded in tradition
An of� cial publication of
In the driving seatWolfgang Neumann applies
the accelerator at Rezidor
The outsidersCharting the rise of
third-party operators
Greece focus • Serviced apartments • Hélène Darroze • Hotel Buddy
HMI066_Cover.indd 1 05/04/2016 16:07
Spring 2011
East meets west: Swire Hotels in the UK
The 21st-century general manager
New green technology
An offi cial publication of
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London’slost landmark St Pancras Renaissance: a classic reawakened
David Collins on his design ambitions
PLUS:
The aesthete
Four Seasons CEO Kathleen Tayloron shifting markets and new realities
Eastern horizons
Back in businessThe players and opportunities in Lebanon and Syria
Winter 2010/11
Sex, ecology and style: Mexico’s Habita
2011 trends from The Future Laboratory
Pierre-Yves Rochon on The Savoy
PLUS:
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Autumn 2013
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New perspectivesAn of� cial publication of
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Published in association with
A change at the topThe shifting role of
the general manager
Green rootsScandic’s CEO on developing
sustainable DNA
Middle East focus • Technology trends • Suite success • Jason Atherton
Frits van Paasschen discusses a leadership team on the move
Summer 2013
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Yann Caillère discusses his rise to CEO of Europe’s largest hotel group
Accor ascensionAn official
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Published in association with
Room with a viewThe secrets behind selecting
hotel artwork
Spa manNeil Howard reveals the latest trends in wellness
UK regional focus • Sustainable luxury • Hotel bars • Choice Hotels in Europe
HMI055_Cover.indd 1 02/07/2013 11:06
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Summer 2016
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Clear visionBarceló’s Raúl González on new brands and global growth
Soft branding • EHMA in Cyprus • Albert Adriá • Modular construction
Green shootsHow sustainable is Ireland’s
hospitality boom?
Search for answersThe potential impact of Destinations on Google
www.ehma.com
An of� cial publication of
HMI067_Cover.indd 1 13/07/2016 15:40