the future of work: ross piper, vice president, enterprise strategy, dropbox
DESCRIPTION
Ross Piper, Vice President of Enterprise Strategy at Dropbox, discussed how the global workforce is becoming increasingly mobile during a Thought Leadership Spotlight Presented by Dropbox at the 2014 Chief Information Officer Leadership Forum in Chicago on June 19. In his presentation, “The Future of Work,” Piper noted the average mobile device user leverages three devices, and this average could rise over the next few years. Piper said data storage has been problematic for many mobile device users. Because email attachments and USB drives provide only a limited amount of storage space, Piper said, many organizations will look to the cloud to provide unlimited storage. Piper noted his company has been successful because it delivers anytime, anywhere access to data: “If you’re using Dropbox at work, we want you to be able to do it in the managed solution that gives you all the admin control, auditability and sharing capability that you’d expect within a business. That’s our mission.” In addition, Piper pointed out the user experience is critical for his company’s data storage solution. He noted all of the personal information is owned by the individual, which makes it simple for users to avoid data management and storage problems: “All of the work content is managed, controlled and really owned by the admin … All the personal data is owned by the individual. But we do it in a way that’s simple for people so that they don’t have those big obstacles.” - See more at: http://www.argylejournal.com/functions/thought-leadership-spotlight-presented-by-dropbox-the-future-of-work-ross-piper-vice-president-enterprise-strategy-dropbox/#sthash.zT4kDtAa.dpufTRANSCRIPT
EVOLUTION OF WORKRoss Piper
June 19, 2014
WORK AND SHARING HAS EVOLVED
chisel & rock paper & mail print & fax PC & email sync & share
FILES HAVE BEEN TIED TO OUR PRIMARY TOOL
3 DEVICES PER PERSON TODAY, GOING TO 5 BY 2017
TOOLS EVOLVED
Source: Sophos and Cisco
BUT THE FILE SYSTEM HASN’T EVOLVED
WORKAROUNDS WERE NOT THE ANSWER
SYNC & SHARE USHERS IN A NEW ERA
94%
82%
85%Email
28%
43%
35%
File sync & sharing tools 52%
35%
35%
Team document
sharing sites
SYNC & SHARE HAS BECOME CENTRAL TO WORK
Smartphone
Tablet
Computer
Other
It takes time out of business processes that require rapid and per-vasive access to content
It supports sales by allowing me to exchange content externally with customers/prospects
It supports sales activities by providing content in a more timely manner in a sales setting
It helps to provide better customer service
It helps me to work more effectively with external partners, con-tractors, etc
It keeps me productive when away from the office
It makes me more efficient in all aspects of my day to day work
1%
41%
44%
46%
47%
55%
56%
60%
BENEFITS ARE MEANINGFUL
IMPACT IS MEASURABLE
Source: Commissioned Study Conducted by Forrester Consulting on Behalf of Dropbox, December, 2013
91%OF COMPANIES
INCREASE PRODUCTIVITY
NATIONAL GEOGRAPHICEMPOWERS PEOPLE EVERYWHERE
DROPBOX EVOLUTION300M
USERS
4M BUSINESSE
S
300K APPS
2007 TODAY
OVER 300,000 APPS
WITHCONFIDENCE
of security& success
DROPBOXFOR
BUSINESS
USER LOVE
ITGOVERNANCE
EMPOWERPEOPLE
with the app they know and love
DROPBOX FOR BUSINESSEMPOWER PEOPLE WITH CONFIDENCE
SEAMLESS SEPARATION OF WORK AND PERSONAL
USER EXPERIENCE IS SIMPLE & INTUITIVE
Didn't have any special training
I went through some training to make sure I knew how to follow compliance
procedures
Training was required to learn how to use the service
0 10 20 30 40 50 60 70 80 90
% of Respondents
USER SUCCESS IN PRACTICEU
SER
S
OCT 11 JAN 12 APR 12 JUL 12 OCT 12 JAN 13 APR 13
JUL 13 OCT 13
JAN 13
CONTRACT SIGNED
INITIALPILOT
INITIALRELEASE
“Shadow”Official
single sign-on
two-step
verification
directory
integration
admin console
audit log
sharing controls
work/personal
remote wipe
account transfer
compliance
ONBOARD MANAGE OFFBOARD
CONFIDENCE OF MANAGEMENT & CONTROL
ACROSS THE USER LIFECYCLE
Compliance
• SOC2 Type 2
• Safe Harbor (US-EU, US-Swiss)
• ISO 27001 (coming soon)
DROPBOX SYSTEMS ARCHITECTURE
Control & Visibility
• Identity Management
• Two-Step Verification (2SV)
• Activity Logs
• Permissions and Policies
Infrastructure
• Distributed, scalable, secure
• Reliable: N+2 redundancy, nine 9s durability, backups
Data Security & Privacy
• Encryption in transit (SSL/TLS) & at rest (256-bit AES)
• Secure applications
• Security policies and procedures
BCBG EMPOWERS PEOPLE WITH CONFIDENCE
Dropbox is very easy to use, accepted by our users, and
gives me the security features that I needed
Halleluiah! I couldn’t imagine doing our job
without a tool like DropboxChristiaan Gunther
Style Editor
“ “ “ “
Karl MaGlobal Security
& Compliance
REAL-TIME…
REAL-TIME ARCHITECTURE
REAL-TIME PUBLISHING
REAL-TIME ENGINEERING
REAL-TIME DESIGN
THANK YOU!!!!