8/17/2019 The Five Dialogue Skills

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PRESENCE1. Don’t multitask when in dialogue with

others

2. Meditate regularly to develo andstrengthen your mind!ulness.

". #ntera$t regularly with di%erent eole

to oen your mind to new erse$tives.&. Show genuine $uriosity in e'loring

what others have to say.

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RESPEC(1. )e in$lusive o! others regardless o!

what diversity searated you.

2. )e dilomati$ and don’t $riti$i*e or use +udgmental la,els.

". -$$et that you need your oonent’s

erse$tive to make otimal de$isions.&. Re$ogni*e that you’ll need ea$h other

either now or later.

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-)SR)1. /at$h eole’s ,ody language to $he$k i!

it validates what they are thinking.

2. Mirror what others say and ask a related0uestion to deeen your understanding.

". isten to other’s !eelings to understandtheir erse$tive and un$over their intent.

&. Re$ogni*e e%e$tive dialogue results !romgood 0uestions rather than good answers.

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SSPEND1. Demonstrate oenness to new ideas

and interest to su,+e$ts not your own.

2. Susend your oinions a,out othereole’s oinions.

". #nvestigate and understand your

assumtions.&. 3ind $omassion !or others and

a$$et everything is inter$onne$ted.

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E4PRESS#N1. Seak your mind and share your

!eelings without rage5 anger5 or

le$turing.2. Don’t wait to know it all or get right

,e!ore you seak u.

". se 6#7 messages to talk a,outatterns o! ,ehavior rather thanone8o% events.

&. State what you mean and what you’