the development and evaluation of mini-gems – short
TRANSCRIPT
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Title:
TheDevelopmentandEvaluationofMini-GEMs–Short,Focused,OnlineE-LearningVideosin
GeriatricMedicine
AbbreviatedTitle
Mini-GEMs:OnlineGeriatricsEducationalVideos
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ABSTRACT
Background
Mini-GEMs are short, focused, e-learning videos on geriatric medicine topics, hosted on
YouTube,whicharetargetedatjuniordoctorsworkingwitholderpeople.Thisstudyaimed
toexplorehowtheseresourcesareaccessedandused.
Methods
Weanalysedtheviewingdatafrom22videospublishedoverthefirst18monthsoftheMini-
GEMproject.WeconductedafocusgroupofUKjuniordoctorsconsideringtheirexperiences
withMini-GEMS.
Results
TheMini-GEMswereviewed10,291timesover18months,equatingto38,435minutesof
totalviewingtime.Theaverageviewingtimeforeachvideowas3.85minutes.
Learners valued thebrevity and focusednatureof theMini-GEMsand that theywatched
them in a variety of settings to supplement clinical experiences and consolidate learning.
Watchingthevideosledtoanincreaseinself-reportedconfidenceinmanagingolderpatients.
Conclusion
Mini-GEMscaneffectivelydisseminate clinical teachingmaterial toawideaudience. The
videosarevaluedbyjuniordoctorsduetotheiraccessibilityandeaseofuse.
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INTRODUCTION
Theworld’spopulationisageing–by2050twobillionpeoplewillbeagedover60years[1].
Doctorsmustreceivespecifictrainingtomeetthehealthcareneedsofthisgroup.National
survey data from theUnited Kingdom in 2013 found themedian timedevoted to formal
teaching about geriatric medicine was only 55 hours out of a five year programme[2].
Harnessinginnovativeteachingmethods,suchastechnology-enhancedlearning(TEL),may
helptoaddressthistrainingdeficit[3].
TELisincreasinglyusedandacceptedinGeriatricMedicine.Computer-aidedlearning(CAL)in
core Geriatric Medicine topics, used as part of a blended learning approach, has been
associated with improved student examination performance[4]. The Portal of Geriatrics
Online Education (POGOe) provides access to an array of TEL resources[5]. Emerging
technologiessuchastheserepresentaparadigmshiftinmedicaleducation.Amongstmedical
educators there is increasing support for this concept of high-quality, free, open-access
‘Meducation’(FOAM)[6].
Theapplicationofsocialmedia,suchasYouTubeandTwitter[7],isincreasinglybeingusedin
delivery of medical education[8]. Mobile learning, using internet-enabled devices, has
potentialtoimprovethereachofmedicaleducationduetowidespreaddeviceownership[8]
coupledwithawillingnesstousetechnologytoaccesscontent[9]. It iscrucial thatclinical
teacherswhousethesetechnologiesarebothcreativeandcriticalintheirimplementation.
Considering ‘pedagogybefore technology’emphasises rationalapplicationof technologies
withinprovenpracticesandmodelsofteaching[10].
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Againstthisbackgroundwedevelopednovelgeriatricmedicineteachingresourcesoptimised
formobilelearning,distributedviasocialmediaanddesignedtobebrief.MiniGeriatricE-
LearningModules(Mini-GEMs)areshort,focused,onlinevideoslideshowsaimedatjunior
doctorswhocareforolderpeople.Wedescribeheretheirdevelopmentandevaluation.
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METHODS
DevelopmentofMini-GEMs
Aim
Mini-GEMs were developed with to provide an educational resource around Geriatric
MedicinethatfollowedtheprinciplesofFOAM.Theintentionwastobuildalibraryoftopics
with key points, that could be accessed easily and quickly by busy clinical learners. The
primarytargetaudiencewasjuniordoctors,butthematerialswerecreatedwiththeintention
thattheycouldbeofinteresttoawiderangeofclinicalstaffwhoworkwitholderpatients.
Style
PechaKucha(Japanesefor‘chit-chat’)isapresentationformat,developedintheearly2000s,
that specifies speakers use 20 slides, for 20 seconds each[11].Wehypothesised that this
formatwouldfitwellwithmobileopportunisticlearning.
TheoreticalConsiderationsInformingDesign
ThepredominantlearningtheoriesthatinformedthedesignoftheMini-GEMswerecognitive
load[12] andmultimedia design theories. These consider processing of audio, visual and
textual information[13] and describe the capacity ofworkingmemory to be limited,with
learningbecomingmoredifficultifthecognitiveloadofataskexceedsthislimit[14].Mini-
GEMswere designed tominimise cognitive load by restricting information on each slide,
ensuringslidelayoutwasminimalistandprovidingtimeforlearnerstoattendtocontent.
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TargetAudience
Mini-GEMsweredesignedforjuniordoctors.EachMini-GEMisdesignedtocoveraspecific
topic relevant to clinical practice (the Mini-GEMs library is available to view at
aeme.org.uk/mini-gems).
SoftwareandHostPlatform
WechosetohosttheMini-GEMsonYouTube,basedonitspopularityandbroadcompatibility
with internet-connecteddevices,Nologin isrequired,andtherearefewbandwidthissues
withmoderndevicesindevelopedcountries.
Authors&Process
Mini-GEMauthorswereinitiallydrawnfromtheAssociationofElderlyMedicineEducation
(AEME)–anon-profitorganisationseekingtoadvanceeducationofhealthcareprofessionals
caring forolderpatients. Initial topicswereselectedamongst thegroup,basedonclinical
interestsofauthors.Oncetheformathadbeenlaunched,andthelibraryofvideosbeganto
grow,AEMEwerecontactedbyGeriatriciansthroughouttheUKwhowerekeentocreate
theirownMini-GEM.TopicswerejointlyagreedbetweenauthorsandtheAEMEcommittee,
toensureabreadthofcontentthatwouldbeclinicallyrelevanttojuniormedicalstaffworking
witholderpatients.Theelectronicnatureofthematerialmaderemoterecordingofcontent
feasible.TheprocessofcreatingaMini-GEMissummarisedbelow:
1. Authors design their slideshow presentation on their own computer, following
standardisedformattingguidelinesprovided
2. Theslidesareinternallypeer-reviewedbytwo‘editors’atAEMEtoensureclarityand
accuracy-followinganyrequiredrevisions,thepresentationisagreedwiththeauthor.
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3. Theauthorrecordsnarrationforeachslideusingeithervoicerecordingsoftwareon
theirsmartphoneoracomputermicrophone.
4. Theslidesandaudioarereformattedcentrallytoensureuniformityofstyle,andare
thencombinedtoformavideoslideshowwhichisuploadedtoYouTube.
EvaluationofMini-GEMs
Mini-GEMs were evaluated using a synthesis of objective- and participant-orientated
evaluation[15]. Wewerenotseeking todemonstrate thatwatchingMini-GEMs improved
objective knowledge, but rather to describe if, how and why this format of educational
resourcewouldbeutilisedbyclinicians.
Theaimoftheobjectives-orientatedevaluationwastodeterminetheuptakeofMini-GEMs
and viewer characteristics. Data was collected using YouTube’s built-in analytic software
whichprovidedinformationonthenumberanddurationofviews,geographicallocationof
viewers,anddevicesused.
Theaimoftheparticipant-orientatedevaluationwastoexplorehowusersengagedwithMini-
GEMs,andtheirattitudestowardstheresourceshavingdoneso.Thiswasdoneusingafocus
group.Participantswereattendeesat‘GeriatricsforJuniors’-aUKnationalconferencefor
junior doctors interested in geriatric medicine. Delegates were sent invites before the
conferenceaskingthemtojointhefocusgroupiftheyhadusedMini-GEMs.Participantswere
selectedonafirst-come,firstservedbasis.ThefocusgroupwaschairedbyAG,aconsultant
geriatricianindependentoftheMini-GEMproject.Thediscussionfollowedasemi-structured
topicguide(Appendix1),whichwasgeneratedtoexplorehow,whyandwhenusersaccessed
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theMini-GEMsandtodescribetheirexperiencesof,andattitudestowards,them.Thetopic
guide was allowed to develop freely during the focus group as areas of interest arose.
Discussionsweredigitallyrecordedandmanuallytranscribed.
Thematicanalysis followedan interpretativephenomenologicalapproach[16],aswewere
looking to explore and describe participants’ experience of, and interaction with, the
educationalmaterial. Transcriptswere initially reviewedandcoded independentlyby two
researchers (MG, JF), with the aim of identifying patterns and themes in the data. The
researchersthenmettodiscussthecodingframeworksproduced.Consensuswasreachedby
mergingsimilarcodesanditerativejointreviewofthedatauntilafinalthematicstructure
wasagreed.Potentiallycontradictoryevidencewassoughtandconsideredagainstemergent
themes(negativecaseanalysis),aprocessrecognisedasbeingcriticaltorigorousanalysis[17].
Ethics
Ethicalapprovalwasnotrequiredforthisstudy,asparticipantswerealleitheremployedby
oraffiliatedwiththeNHS.Thiswasconfirmedbythe localResearchEthicsCommittee.All
participantssignedaconsentformpriortothefocusgroup,outlininghowthedatawouldbe
gathered,storedandused.
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RESULTS
YouTubeAnalytics
YouTubeanalyticsweredownloaded18monthsafter the initialMini-GEMwaspublished.
Theseshowed22videospublishedby15authorswithacombinedtotalof10,291views,and
38,435minutes of viewing time. Contentwas accessed from 110 countries (76%UK). An
exampleofaudienceretentiondatafromYouTubeanalyticsisshowninFigure1.Thisistypical
ofaudienceretentionpatternsseenacrosstheMini-GEMslibrarywithsignificantaudience
losswithinthefirsttwentyseconds,followedbyamoregraduallossthereafter.Only30%of
initial viewerswere stillwatchingat thevideo’send.Theaverageviewingdurationwas3
minutesand44seconds,equatingto54%oftheavailablevideo.Fullviewingandretention
dataforalltheMini-GEMsisshowninTable1.
FocusGroupData
Thefocusgroupconsistedofsix juniordoctors,withbetween1and4yearspostgraduate
experience,andonefinalyearmedicalstudent,fromacrosstheUK.
Thematic analysis of transcripts identified three main themes, with no significant
disagreementsbetweentheresearchers:
• WhylearnershadchosentouseMini-GEMs.
• HowMini-GEMswereincorporatedintoexistinglearningframeworks.
• TheperceivedimpactofMini-GEMsonclinicalwork.
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WhyuseMini-GEMs?
Participants identified that Mini-GEMs were easily accessible on mobile devices and
contrastedthiswithpreviousexperiencesofTEL:
Theeaseofaccessingthem…forsomeonewho’sgonetodifferenthospitalswhohas
hadtodoonlinemodules…itwasanabsolutepleasuretoliterallypressit,itwason
YouTube,IhaditonmyiPad,itwassosimple,ratherthanputtinginfifteenmillion
passwords...Ipressedplayonceanditworked.(Participant#2).
TheshortdurationoftheMini-GEMswasattractivetojuniordoctorsandenabledthemto
undertakead-hoclearningnotpracticablewithlengthierresources:
IknowthatIhavefiveminutesfreewithaquickcupofteaandthatIcanplayit.But
that if it’s an hour it’s more daunting and I’m like ‘do I have time to do that’?
(Participant#6)
Ithinkthethingaboutthembeingshortisthatitisnotdauntingtogoandsitdown
whenyou’vecomeinfromalongdayatworkandyou’retired.(Participant#3)
Thereliablenatureoftheformat,whereviewerswereawareofthepre-specifieddurationof
thecontent,wasalsoappealing,sincethe‘risk’ofwastedtimewasminimised:
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Youcangetdrawnintothinkingsomethingmightbeusefulandthenrealisingit’snot
quitewhatyou’relookingfor.Whereasthesearepositiveintwoways–they’reshort
enoughsothatyoucouldwatchthewholefiveminutes,andevenifyouthoughtthat
wasn’tusefulit’sonlyfiveminutes.(Participant#7)
Mini-GEMsfocussedoncommonlyencounteredscenariosforhealthcareprofessionalscaring
forolderpeople–viewersspokeabouttheclinicalrelevanceofthecontent,whichtheyfelt
helpedfacilitatetranslationofacquiredknowledgeintopractice:
Becausetheyrelatetopatientsyouseeallthetimeitseemsmorelikelythatit’llstick
inyourhead.(Participant#1)
WhatIreallylikeaboutthemmostisthattheyteachyouhowtoapproachpatients.
Sotheygiveyouanapparatus,asystem,anattitudeorastructuretotakewithyou,
sothatwhenyoudogoandseethesepatients….you(are)intherightframeofmind.
(Participant#5)
ParticipantshighlightedthatMini-GEMsdidnotprovideanexhaustiveoverview.Although
furtherworkwasrequiredtolearnin-depthaboutasubject,participantsspokeaboutthisin
positiveterms:
It’sashort,conciseversionofsomethingthat’sgivingyouconceptsratherthanfirm
detailsof it.So ifyoufindsomethingwhereyouthinkhangon, I’mnotquitesure I
knowthedetailsofthat,youknowyoucangoandlookitup.(Participant#3)
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HowareMini-GEMsbeingused?
Participantsdescribedvariouscontextswheretheyusedthevideos.Theseincluded:priorto
geriatricmedicineattachments;tocomplementrevisionforpostgraduateexaminations;to
aidreflectionfollowingclinicalexperiences;andasanaidememoirpriortoseeinganolder
patient.
Iknewwhatthetopicswere,andthenIgotaskedtoseesomeoneonthewardwitha
fall.SoIthought‘OK,because[there’s]notthatmuchofarush,I’vegotfiveminutes
orwhateverI’llwatchitfirsttogivemyselfabitofarefresher….(Participant#1)
Participants suggested that the Mini-GEMs felt similar to ward-based clinical teaching
deliveredbypeersorseniorcolleagues.
Itwasn’tinapatronisingway,itwasinacomfortingway,almostlikeyouwerebeing
taughtbyoneofyourregistrars,(Participant#2)
ParticipantsseemedtoattachcredibilitytoMini-GEMsbecausethefocusoftheteachingwas
similar to informal ward based teaching by senior colleagues but also because senior
colleagueswithinthespecialtycouldbetrustedtoknowwhattheyweretalkingabout:
Whatgivesthesecredibility?(AG)
Iguessbecausethey’re…donebyregistrarsandconsultantsworkinginthespecialty.
(Participant#1)
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Andwhydoyouassumethattheyknowwhattheyaretalkingabout?(AG)
Youhavetotrustseniorstoteachanditjustkindofcomesdown(tothat).(Participant
#1)
WhatistheimpactofMini-GEMsonclinicalpractice?
Participants reported that Mini-GEMs increased their confidence in dealing with clinical
problems:
[The Mini-GEMs have] given me more confidence in what I previously thought. I
wouldn’tsaytherewasanythingground-breakingontheonesthatIlookedatbutthey
mademefeelabitmorehappy,canIsay,withwhatIwasalreadydoing.(Participant
#2)
Mini-GEMs helped reinforce good clinical practice and in some cases participants felt
empoweredtoactmoreautonomouslythantheyhaddonepreviously.
Ithinkalotofpeopleare,youknow,dealingwithpatientsontheirownmostofthe
timeandyes,youhaveaccesstoaseniororaregistrar,butyouknow,youwantto
makesurethatyou’redoingsomethingforthemyourself.(Participant#5)
In addition to clinical knowledgeand skills, therewasa suggestion thatMini-GEMsmight
inspire viewers to challenge sub-optimal attitudes and approaches to the care of older
patients.
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Iwouldlovetoplaythemtosomeconsultantsthatyou’reontakewithandjustthink
actually,thethreeminutesyoujustspentwiththatpatientisnotanadequateamount
of time… ‘Oh, it’s just a UTI’ or ‘Oh it’s a fall’, kind of simplifying things that are
common in the elderly but beneath them have a whole multitude of causes.
(Participant#7)
Participants reported a willingness to promote and share the resources amongst junior
colleagues and medical students, including those working outside the field of Geriatric
Medicine:
Italkedtomyhousemateaboutthem,sheisinterestedinGeneralPractice–thereare
some similarities… shewas quite interested that therewere these snippets online.
(Participant#6)
I think they’d be useful to show…to some of my colleagues in surgery who feel
medicallyunsupported…asasortofsuccinctsurvivalguide.(Participant#7)
DisadvantagesofMini-GEMs?
Werevisitedthetranscriptsseveraltimeslookingforaccountsofnegativeaspects,or
limitationsoftheMini-GEMs.Whilstitwasclearthatthefacilitatorsoughttoelicit
these,participantsdidnotrespondbyclearlystatinglimitationsoftheformat.
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DISCUSSION
OurstudydescribesthetheoreticalframeworkunderpinningthedevelopmentoftheMini-
GEMsandanevaluationusingrobustmeasuresofuseandusability.Aseparatequalitative
evaluationhelpeddevelopamoredetailedunderstandingofhowandwhyusersaccessed
Mini-GEMsandhowtheybenefittedfromdoingso.Themainfindingsare:
• Mini-GEMs have beenwidely accessed, both in terms of numbers and geographic
distributionofviewership
• Anaverageof36%ofallviewersfollowedtheMini-GEMsthroughtotheirend
• Junior doctors valued them because of accessibility, brevity, simplicity and the
credibilityofpresentersandthematerialpresenteds.
TheMini-GEMswereviewedonmobiledevicesandsharedandaccessedviasocialmedia.
Theconsistentstyleandformatcreatedasenseofbrandfamiliarityamongstusers,enabling
themtoplanhowtoincorporatethemintotheirlearning.Hostingconcisecontentonareadily
accessibleforumincreasedconvenienceforthelearners.
Ithasbeenarguedelsewherethatpromotingaccessibilityofconcise,digestiblecontentmay
leadto‘superficiallearning’,withfailuretointernaliseknowledgeandthatthismightrender
learnersreliantonrevisitingthecontent[18].Againstthis,whilstviewersacknowledgedthat
the brevity of Mini-GEMs limited the amount of content that could be addressed, they
reported that theyused themini-GEMsasa supplement to, rather than replacement for,
othereducationalresources,thusallowingdepthlearningthroughreinforcement.
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TheMini-GEMs were used in a variety of ways. They were used to facilitate knowledge
acquisition during exam revision, before starting elderly care placements and for
consolidationafterclinicalencounters.Mini-GEMsalsoprovidedlearnerswithframeworks
and schemata for the evaluation of an older patient they recognised as generalisable to
broaderpractice.
Mini-GEMsmayhave influenced learners’attitudes towardsolderpeople.Oneparticipant
describedadesiretochallengesub-optimalattitudestocareofolderpeoplewithfrailty.Her
commentssuggestedhigher-levelreflectiononthelearningandthedevelopmentofinsight
that practice could be improved. Negative attitudes about older patients have been
recognised,evenwithindoctorswhohaveexpressedaninterestingeriatricmedicine[19]–
moreworkisneededtoexploreeducationalstrategiesthataddresstheseattitudes.
Mini-GEMs were used ‘on the job’, enabling ‘reactive learning’ - that is unplanned but
intentionallearningwhich“takesplacealmostspontaneouslyinresponsetorecent,current
or imminent situations”[20]. The use of learning videos as refreshers in theworkplace is
established for procedure-based content[21] but we had not anticipated that Geriatric
Medicine resources, which are less protocol-driven, would be used in this manner. This
demonstrates thepotential forTEL tosupplantorcompliment themoretraditionalquick-
referencetextbooksfrequentlyused.
WatchingaMini-GEMmaybeconsideredpassivelearningduetolackofuserinteractionwith
the video. It has been suggested that medical students may prefer passive learning
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experienceswhenfatigued[22].Tostrengthenthesocio-collaborativeelementof learning,
Twitter-based discussion related to the content of newly uploadedMini-GEMs has been
encouraged. Combining theMini-GEMswith other learning resourcesmay producemore
effectivelearning-forexample,the‘flippedclassroom’approachmaybeapotentialwayto
integrateTELandface-to-facelearning[23].
Analysingaudienceretentiondataenabledustounderstandusers’viewinghabits.Theinitial
lossofviewersislikelytorepresentviewerswhorapidlyrealisedthattheyhadnointerestin
thesubjectmatter,orwhohadmistakenlyaccessedthecontent.However,themoregradual
declineincumulativeviewingtimeoverthelengthofeachvideosuggeststhatevenforthose
viewerswhocontinuewatchingbeyondtheinitialintroduction,interestwaslostovertime.
Furtherwork is required todetermine theoptimumduration for this styleof educational
resource.
There is potential for resources such as the Mini-GEMs to be used to support clinical
educationinthecareofolderadultsoutsidethespecialtyofGeriatricMedicine,whichmay
be an important aspect of improving standards of care for all older patients within the
healthcaresystem.
Limitations
Caution is neededwhen interpreting data derived from YouTube’s proprietary software -
there are challenges associated with over-interpreting multiple variables gleaned from a
relatively small cohort. In addition, the truemeaningof someof these variablesmust be
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caveated.A‘view’,forexample,maynothaveactuallyconstitutedatrueviewing.Wehave
norecordofwhatthelearnerwasdoingorthinkingatthattime[24].
Similarly,thedemographicsofindividualviewersisunknown-Itisnotpossibletodetermine
whether the viewers were clinicians or interested members of the public, thus making
interpretationofviewerretentionstatisticschallenging.Insistinglearnersregistertoenable
contenttobeaccessedmayfacilitateprofilingofusers,butdoingsowouldaddabarrierto
accessthatmaydetersomeusersandiscontrarytotheprinciplesofFOAM[6].Theeasewith
whichviewerscouldaccessthevideoswasoneofthekeystrengthsoftheformathighlighted
bythefocusgroup.
Our focus group participants were all UK-based, and were recruited at a conference on
geriatric medicine. As delegates at such a conference, they may already have an innate
enthusiasism for the specialty, and their viewsmaynot be representative of thebroader
community of clinicians accessing the Mini-GEMs, who may have different international
perspectivesandmaybeapproachingthematerialwithlessenthusiasmforthespecialty.
Weacknowledgethatthisevaluationdoesnotprovideevidenceofknowledgeacquisition.
This was by design, sincemeta-analysis level evidence already exists demonstrating that
onlinee-learningisassociatedwithsignificantknowledgegains[25].Instead,theaimwasto
evaluateperceivedstrengthsandweaknessesof the format in the ‘realworld’ (i.e.why it
works)andtoexploreutilisationoftheresource(i.e.howitworks).Cooketal.describedhow
suchresearchquestions(formingso-called‘clarificationstudies’),arerarelyconsideredand
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howitiscrucialthattheyareaddressedifthescienceofmedicaleducationreseachistobe
advanced[26].
ItisimportanttorecognisethatinsightsgeneratedfromYouTubeanalyticsandasinglefocus
group will be limited in terms of generalisabilty to a wider audience. However, these
representmoredetailedevaluationsthancommonlypresentedinarticlessharinginnovative
e-learningpackages(choosesomeparticularlysuperficialPoGoEarticlesfromJAGShere–get
yourownback!)andtheydeliversomeimportantinsightsintoboththeputativeimpactof
theMini-GEMsand suggest somepossibleareas forboth future investigationandproject
development.Ideally,thethematicframeworkthathasemergedfromtheworkundertaken
so far should be further explored throughmore focus groups, and questionnaire surveys
attached to future Mini-GEMs. It would also be interesting to explore the potential for
multiprofessionaland interspecialtyuseof theseresources,andhowtheymight integrate
withmoreformalstructuredtraining.
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CONCLUSION
TheMini-GEM format provides an effective way of disseminating free, concise, focused,
clinicalteachingmaterialrelatingtocaringforolderpatientstoawideaudience.Thevideos
werevaluedbyjuniordoctorsduetotheiraccessibility,easeofuseonavarietyofdevices,
their perceived credibility and limited duration. Mini-GEMs were viewed in a variety of
settingsasanadjuncttootherlearningresourcesandledtoimprovedconfidenceincaring
forolderpatients.Furtherworkisneededtoexploretheoptimumdurationofthevideosto
maximisetheirpotentialaseffectiveeducationalresourcesforavarietyofclinicalstaffthat
workwitholderpatients.
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