the dandelion model – so far, so good tm summit london, january 29 2008 anne mette jonassen hass,...
TRANSCRIPT
The Dandelion Model – so far, so good
TM SummitLondon, January 29 2008
Anne Mette Jonassen Hass, DELTA, [email protected]
TM Summit 2008, © DELTA & Specialisterne, Lisbeth Zornig Andersen, [email protected] Anne Mette Jonassen Hass, [email protected]
”We help ideas meet the real world”
DELTA
TM Summit 2008, © DELTA & Specialisterne, Lisbeth Zornig Andersen, [email protected] Anne Mette Jonassen Hass, [email protected]
We are not all alike
Different things make different people thrive
TM Summit 2008, © DELTA & Specialisterne, Lisbeth Zornig Andersen, [email protected] Anne Mette Jonassen Hass, [email protected]
Our vision
We would like your help in creating a model
that helps you match your personality to a
job where you’ll thrive
and add value to the company and
yourself
We do not have the final answer yet!
TM Summit 2008, © DELTA & Specialisterne, Lisbeth Zornig Andersen, [email protected] Anne Mette Jonassen Hass, [email protected]
Tester skills - overview
Soft skills
Domain knowledge
IT skills
Testing skills
TM Summit 2008, © DELTA & Specialisterne, Lisbeth Zornig Andersen, [email protected] Anne Mette Jonassen Hass, [email protected]
Workshop at EuroSTAR 2007
• Identify ‘negative’ personality characteristics
• Identify activities to be performed by testers,
divided on 4 testing roles
• Match the ‘negative’ characteristics to roles
(if possible)
• Translate the ‘negative’ characteristics to
‘positive’ characteristics (if possible)
TM Summit 2008, © DELTA & Specialisterne, Lisbeth Zornig Andersen, [email protected] Anne Mette Jonassen Hass, [email protected]
‘Negative’ characteristics , version 1
• Anarchistic
• Anxious
• Argumentative
• Arrogant
• Competitive
• Confused
• Demanding
• Dictatorial
• Dishonest
• Disorganized
• Dogmatic
• Inconsiderate
• Introvert
• Irritating
• Jump to conclusions
• Lazy
• Mistrusting
• Naive
• Opinionative
• Overcritical
• Overoptimistic
• Paranoid
• Pedantic
• Pessimist
• Rigid
• Selfish
• Skeptical
• Stubborn
• Tempered
• Uncooperative
• Undiplomatic
• Unhelpful
• Unsatisfied
• Unstructured
• Unsupportive
• Whimsy
• Wishy-washy
TM Summit 2008, © DELTA & Specialisterne, Lisbeth Zornig Andersen, [email protected] Anne Mette Jonassen Hass, [email protected]
Test manager tasks
• Estimation
• Budget
• Planning
• Strategy
• Resources
• Reporting
• Coordinating
• Motivation
• Information
• Communication
• Coaching
• Delegation
• Delegation
• Leading
• Follow-up
• Improvement
• Teaching
• HR
• Self-learning
• RE (? – the authors’ question mark)
TM Summit 2008, © DELTA & Specialisterne, Lisbeth Zornig Andersen, [email protected] Anne Mette Jonassen Hass, [email protected]
Test analyst / designer tasks
• Identify test conditions
• Inspection
• Identify test data
• Selecting test technique(s)
• Clarify ambiguity (requirements)
• Design test cases
• Exploratory testing (charter)
• Communicate with development / customer / shareholder
• Identify test environment
• Review the test basis
• Reporting – test coverage
• Risk identification
• Risk analysis
• Mentor to junior testers
TM Summit 2008, © DELTA & Specialisterne, Lisbeth Zornig Andersen, [email protected] Anne Mette Jonassen Hass, [email protected]
Test environment responsible tasks
• Evaluate tools
• Smoke test (readiness)
• Extract data
• Populate data
• Masking data
• Set up and maintain hardware / interfaces
• Build and deploy software
• Run environment (mainframe / batch / online)
• Release management
• Version handling
• Baseline
• Reset environment to original state
TM Summit 2008, © DELTA & Specialisterne, Lisbeth Zornig Andersen, [email protected] Anne Mette Jonassen Hass, [email protected]
Test executer tasks
• Bug report
• Log test results
• Execute tests
• Improve tests
• Be surprised
• Analysis of observations
• Investigate
• Review requirements and give feed-back
• Read design to understand
• Analysis of quality
• Explore the system
• Communicate
• Hands on
TM Summit 2008, © DELTA & Specialisterne, Lisbeth Zornig Andersen, [email protected] Anne Mette Jonassen Hass, [email protected]
Matching roles and characteristics – 4 hits
Characteristic Manager Analyst Environment Executor
Argumentative x x x x
Competitive x x x x
Demanding x x x x
Irritating x x x x
Mistrusting x x x x
Skeptical x x x x
Stubborn x x x x
Unsatisfied x x x x
TM Summit 2008, © DELTA & Specialisterne, Lisbeth Zornig Andersen, [email protected] Anne Mette Jonassen Hass, [email protected]
Matching roles and characteristics – 3 hits
Characteristic Manager Analyst Environment Executor
Overcritical x x x
Pedantic x x x
Rigid x x x
Lazy (x) x? x
TM Summit 2008, © DELTA & Specialisterne, Lisbeth Zornig Andersen, [email protected] Anne Mette Jonassen Hass, [email protected]
Matching roles and characteristics – 2 hits
Characteristic Manager Analyst Environment Executor
Paranoid x x
Selfish x x
Pessimist x x
Anarchistic x? x
TM Summit 2008, © DELTA & Specialisterne, Lisbeth Zornig Andersen, [email protected] Anne Mette Jonassen Hass, [email protected]
Matching roles and characteristics – 1 hit
Characteristic Manager Analyst Environment Executor
Jump to conclusions x
Introvert x
Dictatorial x
Undiplomatic x
Overoptimistic x
Naive x
Anxious x
Opinionative x
Confused (x)
Dogmatic (x)
TM Summit 2008, © DELTA & Specialisterne, Lisbeth Zornig Andersen, [email protected] Anne Mette Jonassen Hass, [email protected]
Matching roles and characteristics – 0 hits
Characteristic Manager Analyst Environment Executor
Unsupportive
Wishy-washy
Whimsy
Disorganized
Inconsiderate
Tempered
Arrogant
Dishonest
Unhelpful
Unstructured
Uncooperative
TM Summit 2008, © DELTA & Specialisterne, Lisbeth Zornig Andersen, [email protected] Anne Mette Jonassen Hass, [email protected]
Further work
• Getting a ‘complete’ list of ‘negative’
characteristics
• Provide a definition of each of the characteristics
• Provide a ’positive translation’ of the
characteristics
• Provide ‘complete’ list of testing activities
• Provide detailed mapping between characteristics
and activities
• Maybe add ‘positive’ characteristics as well
TM Summit 2008, © DELTA & Specialisterne, Lisbeth Zornig Andersen, [email protected] Anne Mette Jonassen Hass, [email protected]
First feeble attempt
‘Negative’ characteristic
Dictionary explanation ‘Positive translation’
Argumentative Apt to argue / debate
Controversial
Do not give in if unconvinced
Competitive Involving
Based on competition
Want to do the best possible job
Demanding Asking for something urgently or as a right
Expect everybody else to do the best possible job
Let’s get going…
TM Summit 2008, © DELTA & Specialisterne, Lisbeth Zornig Andersen, [email protected] Anne Mette Jonassen Hass, [email protected]
Remember
• Test is difficult
• Test requires overview
• Test requires creativity
• Test requires systematic work
• Test requires imagination
• Test requires courage
• Test is fun