the concept of e-collaboration culture
DESCRIPTION
Marco Bettoni, Fernfachhochschule Schweiz (Swiss Distance University of Applied Sciences)TRANSCRIPT
Marco Bettoni,
Fernfachhochschule Schweiz
(Swiss Distance University of Applied Sciences)
III Congresso Nazionale CKBG – Bari, 6-8 aprile 2011Empowerment, Formazione, Tecnologie.
L'Individuo, il Gruppo e l'Organizzazione
http://www.ckbg.org/congresso2011
The Concept of
E-Collaboration CultureModel & Experiences
Failure of E-Collaboration
Why?
Efé children of the Ituri Forest in Zaire (Rep. of Congo, central Africa)
begin the Osani game by sitting in a circle, feet touching, all connected.
… because we focus on technolgy… and neglect the human dimension (individual & social)
Marco Bettoni
Picture: Osani Circle Game ; Source: http://www.connectingdotz.com/osani-circle-game.html
M. Bettoni, 6.4.2011
M. Bettoni, 6.4.2011
Agenda
1. Systemic view
2. Three hypotheses
3. A model: e-collaboration culture
4. Three trends & three experiences @ FFHS
5. Open questions
NEGOTIATED
meaning
M. Bettoni, 6.4.2011
Collaborative Learning SolutionThree Success Factors
Online Community
* systemic view *
structure processes
people
social network
interaction production
* Learning
* Working
* Leading
activitymethod
1. Community
of Practice
2. Web 2.0
Space
toolsmethod
3. E-Collaboration
Culture
M. Bettoni, 6.4.2011
Hypotheses H1, H2, H3
Online collaborative learning, too be successful,
needs:
1. Interaction : Community of Practice
2. Shared space: Web 2.0 as “Cyber Ba”
3. Production : E-Collaboration Culture
M. Bettoni, 6.4.2011
Organizational Culture
Edgar H. Schein (1995)
Visible structures, products,
processes, behaviors(easy to observe, difficult to
interpret)
Explicit strategies, goals,
philosophy(stated values)
Tacit assumptions,
perceptions, thoughts,
feelings
(foundations for values and actions)
Source of picture: http://en.wikipedia.org/wiki/Edgar_Schein
E-collaboration culture
WHAT & WHY?
M. Bettoni, 6.4.2011
Success in
negotiating
meaning
NEGOTIATED
meaning
1. NETWORKED learning Student Perspective
M. Bettoni, 6.4.2011
Drexler, W. (2010) The networked student
model for construction of personal learning
environments: Balancing teacher control
and student autonomy. Australasian
Journal of Educational Technology
2010, 26(3), 369-385.
M. Bettoni, 6.4.2011
1. NETWORKED Learning Model:
IFeL Tetrahedron
Online: http://www.ifel.ch/
Learning process control: shift
from teacher to student
Shift from informal exchange
to cooperative learning
Development from
novice to expert
1. NETWORKED learning
Online course „E-Collaboration 2010“
M. Bettoni, 6.4.2011
2. PARTICIPATIVE working Nature of Work 2010-2020: Ten Key Changes
1. Distributed co-creation moves into the mainstream
Co-creation of products / services
B2C, C2C
Design, develop, market, support
2. Making the network the organization
Networks of employees across „siloed business units“
Social network as „pool of talents“ for projects
3. Collaboration at scale
Growth of knowledge work & knowledge workers
Need to understand knowledge work / collaboration
Technology by itself cannot foster collaboration
Source: Bughin, J. et al., Clouds, big data, and smart assets: Ten tech-enabled business trends to
watch. McKinsey Quarterly, August 2010
M. Bettoni, 6.4.2011
M. Bettoni, 6.4.2011
2. Participative Working Model
Knowledge Cooperation
Bettoni, M. & Eggs, C. (2010) User-Centred Knowledge
Management: A Constructivist and Socialized View.
Constructivist Foundations vol. 5, N°3 , 130-143
www.univie.ac.at/constructivism/journal
Bettoni M., Andenmatten S., Mathieu R. (2007) Knowledge
Cooperation in Online Communities: A Duality of Participation
and Cultivation. In: Electronic Journal of Knowledge
Management , 5 (1), 1-6. http://www.ejkm.com/
M. Bettoni, 6.4.2011
2. PARTICIPATIVE working Idea Management at FFHS
3. FACILITATIVE leading
Nature of Work 2010-2020 - Ten Key Changes
1. De-routinization of Work
2. Work Swarms
3. Weak Links
4. Working With the Collective
5. Work Sketch-Ups
6. Spontaneous Work
7. Simulation and Experimentation
8. Pattern Sensitivity
9. Hyperconnected
10. My Place
Source: Austin, T. 2010, Watchlist: Continuing Changes in the Nature of Work, 2010-2020.
Gartner Research, ID:G00174602
Collective
Leadership: each
member can assume
key roles
M. Bettoni, 6.4.2011
3. FACILITATIVE leading University Hierarchy with a Research Network
M. Bettoni, 6.4.2011
Executive
Director
Research
Director
Director„s office
AdministrationBusiness School
& Engineering
Computer
Science
Teaching TeachingAcademic
Services &
QM
Core Group
CoReRESEARCH
NETWORK
Scientific
board
Board of directors of FFHS
Strategy Group
Research Group
IKIT
IWN
IFeL
ISIP
TaFi
IMI
3. FACILITATIVE leading by ICA (USA)
Facilitative Leaders respectfully elicit the insights, creativity, and wisdom from others
Invite and sustain the active
participation of all members of the group
in depth dialogue and decision making
Use consensus based methods to arrive
at decisions that are owned and
supported by all members of the group
Create an environment where each
individual profoundly respects the
wisdom and contributions of each
member of the group
From: http://www.facilitativeleader.com/m_fl_overview.html
future core
competency will be
“facilitative”, not
“command and
control” leadership
Barry Libert
M. Bettoni, 6.4.2011
E-Collaboration CultureSome Open Questions
Process of negotiation of meaning
…
Process of negotiation of participation
…
Trajectories of progressive belonging
…
Process of individual positioning (Ligorio & Hermans 2005)
…
Construction of a collective identity
….
M. Bettoni, 6.4.2011
M. Bettoni, 6.4.2011
Thank you for your attention!
Picture by: Christian Vogler, www.workonweb.ch
Recent Publications
by the presenter„s team
Bergamin, P., Bettoni, M., Ziska, S. & Eggs, C. (2011) "Reference Course Model: Supporting Self-
regulated Learning by Cultivating a University-Wide Media Culture". In G. Dettori & D. Persico
(eds.) Fostering Self-regulated learning through ICTs. IGI Global, Ch. 20, pp. 334-351.
Bettoni, M. & Eggs, C. (2010). "User-centred Knowledge Management: A Constructivist and
Socialized View". Constructivist Foundations, Vol. 5, number 3, 130-143.
Bettoni, M., Bernhard, W., Eggs, C. & Schiller G. (2010) Idea Management by Role Based
Networked Learning. In: E. Tomé, Proc. 11th European Conference on Knowledge Management,
Universidade Lusíada de Vila Nova de Famalicão, Portugal, 2-3 September 2010, Vol. 2, pp 107-
116. Reading: Academic Publishing Ltd.
Bettoni, M., Schiller, G. & Bernhard, W. (2008) Weak Ties Cooperation in the CoRe Knowledge
Network. In: D. Harorimana & D. Watkins (eds.) Proc. of the 9th European Conference on
Knowledge Management, Southampton Solent University, Southampton, UK, 4-5 September
2008. Reading: Academic Publishing Ltd, 59-66.
Bettoni, M. & Bernhard, W. (2007). CoRe – Linking Teaching and Research by a Community-
Oriented Strategy. In G. Richards (Ed.), Proceedings of World Conference on E-Learning in
Corporate, Government, Healthcare, and Higher Education 2007, Chesapeake, VA: AACE, 2354-
2362.
Bettoni, M., Bernhard, W., Borter, F., Dönnges, G. (2007) The Yellow Tool – Making Yellow Pages
More Social and Visible. In: Martin, B., Remenyi, D. (eds.) Proc. of the 8th European Conference
on Knowledge Management, ECKM 2007, Consorci Escola Industrial de Barcelona (CEIB),
Barcelona, Spain, Sept. 6-7, 2007, 118-124.
M. Bettoni, 6.4.2011
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Connessioni
M. Bettoni, 6.4.2011