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1 Using Clinical Criteria for Evaluating Short Stays and Beyond Georgeann Edford, RN, MBA, CCS-P The Clinical Face of Medical Necessity

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Using Clinical Criteria for Evaluating Short Stays and

Beyond

Georgeann Edford, RN, MBA, CCS-P

The Clinical Face of Medical Necessity

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The Documentation Faces of Medical Necessity

SettingtheStage SSA§1862(a)(1)(A)Coverage “…itemsorservicesnecessaryforthediagnosisortreatmentofanillnessorinjuryortoimprovethefunctioning ofamalformedbodymember.”

SSA§1156(a)(3) “…willbesupportedbyevidenceofmedicalnecessityandqualityinsuchformandfashionandatsuchtimeasmayreasonablyberequiredbyareviewingpeerrevieworganizationintheexerciseofitsdutiesandresponsibilities.”

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PhysicianCertificationFederalRegister/Volume68,No216 “…However,wecontinuetobelievethatthebeneficiary’streatingphysician‐notanytreatingpractitioner‐isbestsituatedtodetermine“inneed”status,bothbecauseheorsheistheprimarycaregiverandalsoisresponsibleforthebeneficiary’soverallcare”

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MedicalNecessityCriteriaInpatientStays

UseofscreeningCriteria QIO’suseInterQualorsimilar NotwithstandingCMS’scharacterizingthedecisiontoadmitas:• Complex• Madebythepatient’sphysician• Basedoninformationavailableatthetimethedecisiontoadmitismade

Conversely,notmeetingscreeningcriteriadoesnotmeanadmissionwasunnecessary

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AMAPolicyHealthcareservicesthataprudentphysicianwouldprovidetoapatientforpreventing,diagnosisortreatinganillness,injury,diseaseorsymptomsthatis: Accordingtogenerallyacceptedstandards

ofmedicalpractice Clinicallyappropriateintermsoflocation,

type,frequency,durationand Notfortheconvenienceofthephysician,

patientoranother.

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InpatientHospitalAdmissionMedicareBenefitPolicyManualdefinesinpatientadmissionas:FormallyadmittedasaninpatientExpectationthatpatientwillremainatleastovernightevenifdischargedortransferredbeforethenPhysicianisresponsiblefordecidingPhysicianshouldusea24‐hourperiodasabenchmark

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InpatientAdmissionContinued

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FactorsPhysiciansShouldTakeIntoAccount: “Thedecisiontoadmitapatientisacomplexmedicaljudgment”• Severityofsignsandsymptoms• Medicalpredictabilityofadverseevent• Canneededtestsbedoneonanoutpatientbasis?

• Availabilityofdiagnosticprocedureswhenandwherethepatientpresents

• NoteabsenceofreferencetoInterQual

ObservationCMSdefinesobservationas:

Periodoftimeinwhichapatientishelduntilsuchtimethatadecisioncanbemadethatthepatientcanbesafelydischargedhomeoradmittedasaninpatientforfurthertreatment. Maximumperiodoftime48hours

Observationisnotanadmissionstatus;it’salevelofcareforoutpatients

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Outpatient

MedicareBenefitPolicydefinesoutpatientas:

Anoutpatientisapersonwhohasnotbeenadmittedbythehospitalasaninpatientbutisregisteredonthehospitalrecordsasanoutpatientandreceivesservices(ratherthansuppliesalone)fromthehospital.

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What’sReallytheDifferenceBetweenInpatientandObservation Notwhetherthepatientisinabed Notthetypeofbedused Nottheintensityofservices Differenceisabilling/coveragedistinction;

Thedifferenceisnotinherentlyadifferenceincare

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InpatientVSObservation

Inpatient Observation Admittedfortreatmentandassessment

Formallyadmittedasaninpatient

AttendingPhysicianisresponsiblefordeciding

Physicianshouldusea24‐hourperiodasabenchmark

Servicesforshorttermtreatmentandassessment

Clinically,patientneedstobeobservedandmonitored

Reassessmentbeforeadecisionismaderegardingapatient’sneedforinpatientadmission

Usuallydecisionismadeinlessthan48hours,mostlessthan24hours

Nolengthoftimethatdeterminesapatient’sstatus

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ReviewCriteria

InterQual®hashadcontractwithCMSsince1999

forallinpatienthospitalservices.

Thecontractwasrenewedin2003andcontinuestobeusedtoday.

ThemajorityofStateMedicaidprogramsutilizepreviousversionsofInterQual

©foritsreviews.

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InterQual® ReviewInterQual® reviewsarefocusedontheintensityofwhichthepatientisbeingtreated

Theinformationisbroken‐downin2ways LevelofCare BodySystem

Furtherbreakdownwithinthelevelofcareandbodysystemareadditionalsubsets

SeverityofillnessorSI IntensityofserviceorIS DischargeScreen

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SeverityofIllnessHowsickarethey? Focusonpatient’spresentationratherthandiagnosis

PresentationClinicalIndicatorsthatrepresentanillness: Mainclinicalissues‐chiefcomplaint Abnormalvitalsigns, Painlocation,type,cause,relief Neurologicalstatusalert,alternatelevelofconsciousness Descriptionofdiagnostictestslabsorx‐rays Consultsorevaluations

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IntensityofService

Typeoftreatmentbeingadministered:

Medicationsrouteandfrequency• IVFluids Blood/bloodproducts Oxygen DietWoundCare

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InterQual® CriteriaComponents

DischargeScreens Criteriathatmustbemetfordischarge

Utilizedwhentheintensityofserviceisnotmetforthatday

Patientisunsafefordischarge.

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ProblematicChiefComplaint

Chestpain‐ Couldbecausedby:• GERD‐ indigestion,reflux• Angina• HeartAttack• Musculoskeletal‐ strain,pulledmuscle• Anxiety‐ unrelated• Respiratory‐ pneumonia,pleurisy• Renal‐ kidneystones

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Chiefcomplaintchestpaincomparisonofdocumentation

Observation InpatientEpisodeDay1

SeverityofIllness

Acutecoronarysyndromesuspected

• Initialcardiacmarkersnegative,continuetomonitor

• EKGnon‐diagnostic

• SystolicB/Patbaseline

• Painresolved/resolving

EpisodeDay1

SeverityofIllness(1)

AcuteMyocardialInfarction

UnstableAnginaandcontrolledpain,

EKG,≥one:

Postobservationlevelofcareandischemiaonstresstest

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çCHESTPAIN

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Intensity of Service Requirements ‐Chest Pain

Observation• Aspirin/Antiplateletadministeredorcontraindicated

• Cardiacmonitoring

InpatientTreatment,ALL• Betablocker/CAChannelblockeradministered/contraindicated

• Aspirinadministered/contraindicated

• Antiplateletadministered/contraindicated

• Anticoagulantadministered/contraindicated

• Cardiacmonitoring

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EpisodeDay2Observation;One:Responder,dischargeexpectedtodayifstablefor12hoursall• NSTEMIandSTEMIruledout

• Painresolved• Objectivecardiacriskassessment,one:Completedpriortodischarge

Lowcardiacriskandscheduledoutpatient

AssessmentnotindicatedasACSruledout

InpatientTreatment,ALL• Betablocker/CAChannelblockeradministered/contraindicated

• Aspirinadministered/contraindicated

• Antiplateletadministered/contraindicated

• Anticoagulantadministered/contraindicated

• Cardiacmonitoring

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SupportingtheAdmission BothSIandIScriteriamustbemettosupportthemedicalnecessityforadmission,observation,oranotherserviceinthesystem.Thesecriteriaaresimilar,butinpatientadmissionSIandIScriteriaindicateahigheracuitylevel.

Thecriteriaforobservationvs.inpatientadmissionarenotalwaysclearcutandfallstophysicianjudgment.

Physiciandocumentationisakeycomponenttosupporthighacuity.

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Documentation Unlikethe“intent”foradmission,

diagnosisneedstobespecifictoaccuratelyreflecttheseverityofillnessandtheresourcesused.

Provideadetailedsystembysystemassessmentincludingvitalsigns,testresults,symptoms

Provideaplanforalltreateddiagnosis.

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LookingForIntentKeyclinicaldescriptorsandassessmentofriskforanadverseeventcanmakethedifferencebetweeninpatientandoutpatientadmissionstatus.

ComorbidconditionsPotentialriskPhysicianOrders

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Example1Jane,a70–yearoldfemale,presentedtotheEDwithseverechestpain. Onemonthduration– resolvedonitsown. Today– non‐resolving B/P188/90,pulse110respirations28,PO294% EKG– STchanges;ageindeterminate Onesetofcardiacmarkersdrawn;normal TreatedwithO2,aspirinandNitrodrip. Painresolved Physicianordered“transfertocardiaccareforobservation”

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WASINPATIENTADMISSIONCORRECT?

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WAS THERE MEDICAL NECESSITY?

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Example2Johna64‐yearoldmalepresentedtotheEDexperiencingadrycoughfor3daysassociatedwithwheezingfor1day. B/P120/72,pulse108,respirations20withanO2

satof84% EKG– normal CBC– normal Chestx‐ray– COPD(chronicobstructivepulmonary

disease) Hewastreatedwithsteroidsandalbuterolinhaler

X3.Hecontinuestohavewheezing.

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OBSERVATIONORADMISSION?

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Example3Arthur,a72‐yearoldmalepresentedtotheERwithahistoryofdizzinessandfaintingfivehourspriortoarrival. VitalsignswereB/P90/60,pulse132,PO2

90% CBC– mildanemia Nasogastrictube– brightredfluid IVstarted150cc/hour Physicianordersforfurthertesting Transferredtomedicalfloor

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INTENT

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InpatientOnlyProceduresAprocedureisdesignatedas“inpatientonly”forthreereasons:• Thenatureoftheprocedure• Theneedforatleast24hoursofpostoperativerecoverytimeormonitoringbeforethepatientcanbesafelybedischarged

• Theunderlyingphysicalconditionofthepatientrequiringsurgery

An“inpatientonly”procedurewillbepaidonlywhenthepatientisaninpatientatthetimetheprocedureisperformed

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InpatientVs.OutpatientAnnually,CMSidentifiescertainproceduresas“Inpatientonly”

• ProceduresgetonthelistbymeansofdataclaimsanalysisofproceduresandtheLOSassociatedwiththem

InterQualalsohasan“inpatientonly”procedureslist

• Theproceduresgetonthelistifsomeonecallsorwritesintoaskaboutaprocedure

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Outpatientvs.ObservationOutpatientSurgicalProcedures

• Normalpostoperativerecoveryperiodis4‐6hours

“Observation”followingoutpatientsurgicalprocedurerequires:

• Adverse/unexpectedevent• Eventmustberecognizedasarisktothepatient• Requiresadditionalobservationandassessmentbeyondthestandardrecoveryperiod

• Hasadiagnosisthatis separateanddistinctfromtheoperativeprocedure

OutpatientProcedureRequiringObservation

Fredawasa74yearoldwhohadacardiaccatheterizationasanoutpatient.Thereisnosignificantpasthistoryotherthanintermittentchestpainandquestionablestresstestresults.Postprocedureinrecoverythepatientdevelopedanintractableheadache.ShewasgivenIVpainmedicationandmonitored.SevenhourslatersheisstillexperiencingseverepainandmetcriteriaforObservationLevelwith:

SeverityofIllness

Postambulatorysurgery/procedure,≥One:

• Pain/Headache/Vomitinguncontrolled

IntensityofService

Medication(s)≥2doses:

• Analgesics

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ContinuedStayThenextdaythepatientcontinuedtohavepain.Shenolongerrequiredtheintensityofservicesprovidedasshewasnowreceivingoralpainmedication.

HOWEVERShecannotbedischargedasshedoesnotmeetthedischargescreenofpaincontrolledandmanageable.AnotherdayofObservationisthecorrectlevelofcareforthispatient.

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Conclusion

Documentationfoundinthemedicalrecordcanprovidetheinformationneededtosupportmedicalnecessityandbeyond.

EHRisnotthepanacea! Utilizingqualitativeclinicaldocumentationcriteriacanbeafriendwhenjustifyingalevelofcare.

2012criteriaisfarmorerigid.

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THANK YOU FOR ALLOWING ME TO SHARE OUR EXPERIENCE WITH

YOU!

Georgeann Edford

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