the cardholder experience 5412 7512 3456 7890 · 2019-11-27 · with fintwist, you can have your...
TRANSCRIPT
With Fintwist, you can have your wages direct deposited to your card every payday! Your Fintwist card is yours, not your employer’s, even if you leave your job. You can set up paychecks from your next job to be direct deposited to your Fintwist card with your account numbers.
• Free in-network ATMs • Free text and email alerts* • Loyalty and rewards programs• 24/7/365 phone support• Access to online shopping and payments
With Fintwist, you’ll enjoy features like:
Card Features
• See what you spend• Know when you get paid• Restrict your card if it’s lost• Send money to anyone• Pay your bills
Download the Fintwist mobile app in the App Store or in the Google Play store.
Mobile App Features
There are something things cash can’t do. With Fintwist, you can enjoy modern conveniences such as:
• Online shopping• Renting a car• Booking a flight or hotel online
Online Shopping
Your card works with apps and subscriptions like:
*Standard data and text messaging rates from your wireless provider may apply
Get acquainted with the benefits of the Fintwist digital payments solution.
The CardholderExperience
The Comdata MasterCard is issued by Regions Bank, pursuant to a license by MasterCard International Incorporated.MasterCard, Cirrus and Maestro are registered trademarks of MasterCard International Incorporated.fintwist.com
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Lee M. Cardholder
Connect With Us Online
Monitor and manage your Fintwist Payroll
Mastercard® account without breaking a sweat.
Register on our online self-service website,
www.fintwistsolutions.com. You can access your
account, suspend and unsuspend your card,
transfer money from your card to a bank account
and sign up for exclusive benefits for Fintwist
payroll cardholders.
Use the App For When You’re On the Go
Download the free Fintwist Mobile App from the
Apple® or Android® app stores and in no time
you’ll be managing your pay on the go. Check your
spending, pay bills, locate surcharge-free ATMs or
even send payments to friends and family right
from your mobile device.
Sign Up For Helpful Text Alerts
Want instant confirmation of your transactions
and balance? Sign up for text alerts to receive
a message each time your card is used or
loaded with funds. Each text message will
also include your current card balance.
Sign up for alertswhen activating your card,
or at www.fintwistsolutions.com.
Note: Bill Pay and P2P features are not available in all states.
Your Money — Whenever You Want ItYou can access Fintwist anytime – by phone or by web. Fintwist puts you in full control of your money from the comfort and ease of your smartphone.
The Fintwist Mastercard is issued by Regions Bank, pursuant to a license by Mastercard International Incorporated. Mastercard, Cirrus, and Maestro are registered trademarks of Mastercard International Incorporated.
For more information, please contact 888.265.8228 or visit www.fintwistsolutions.com
Fintwist: Quick tipsAt Fintwist, we’re here for you. We’re dedicated to helping you make the most out of your money.
You want to activate your card first
• Call 888.265.8228 to activate your card before use to avoid a fee. Save the Fintwist Customer
Service number in your phone. Note: The pound key
is [#] and the star key is [*]. Press [*] to return to
the automated system previous menu. Press [9] to
access the main automated system menu. Press [0]
to speak with a customer service representative.
• Enter your activation code, which your employer
will define. This may be your date of birth, your
employee number, your phone number, or another
corporate defined number. For example, if your
employer selected date of birth as the activation
code, and your birthday is April 7, 1970, your
activation code will be 04071970.
Always select the checking option when using an ATM machine to withdraw cash
Avoid ATM withdrawal fees by finding an Allpoint®
ATM near you in the Fintwist mobile app or cardholder
web, or by calling 888.265.8228.
You can cash out the card for the full amount – for free
Or you can cash out your card for an amount of your
choice at banks that are Mastercard® members. While
you have the ability to cash it out, we recommend
keeping funds in your Fintwist balance so you can
schedule payments and track spending, all which lead
to better money management.
Do’s and Don’ts
• Do call Fintwist Customer
Service and speak with a live
agent at 888.265.8228, if a
transaction has been declined
or if your card has been stolen,
blocked, or lost.
• Do use your card like cash
and enjoy making purchases
anywhere Mastercard is accepted.
• Do remember your PIN, if entered
incorrectly three times, the card
will be blocked.
• Do register on the website
and download the Fintwist app
to get full access to all the
money-saving features.
• To avoid fees, do not continue
to use your card when your
transaction is declined.
• To avoid fees, do not check your
balance at an ATM.
• Do not use your payroll card
to pay for gas at the pump.
You must go inside and prepay
for the gas.
The Fintwist Mastercard is issued by Regions Bank, pursuant to a license by Mastercard International Incorporated. Mastercard, Cirrus, and Maestro are registered trademarks of Mastercard International Incorporated.
For more information, please contact 888.265.8228 or visit www.fintwistsolutions.com
Connect With Us Online
Monitor and manage your Fintwist Payroll
Mastercard® account without breaking a sweat.
Register on our online self-service website,
www.fintwistsolutions.com. You can access your
account, suspend and unsuspend your card,
transfer money from your card to a bank account
and sign up for exclusive benefits for Fintwist
payroll cardholders.
Use the App For When You’re On the Go
Download the free Fintwist Mobile App from the
Apple® or Android® app stores and in no time
you’ll be managing your pay on the go. Check your
spending, pay bills, locate surcharge-free ATMs or
even send payments to friends and family right
from your mobile device.
Sign Up For Helpful Text Alerts
Want instant confirmation of your transactions
and balance? Sign up for text alerts to receive
a message each time your card is used or
loaded with funds. Each text message will
also include your current card balance.
Sign up for alertswhen activating your card,
or at www.fintwistsolutions.com.
Note: Bill Pay and P2P features are not available in all states.
Your Money — Whenever You Want ItYou can access Fintwist anytime – by phone or by web. Fintwist puts you in full control of your money from the comfort and ease of your smartphone.
The Fintwist Mastercard is issued by Regions Bank, pursuant to a license by Mastercard International Incorporated. Mastercard, Cirrus, and Maestro are registered trademarks of Mastercard International Incorporated.
For more information, please contact 888.265.8228 or visit www.fintwistsolutions.com
© 2019 Comdata Inc. Private and Confidential. All Rights Reserved. 1
THE COMDATA DIFFERENCE:
Purchases (not using PIN)
FREE
Card to Bank Transfer
FREE
Portability: Deposits from Other Employers
or IRS Tax Refund
FREE
Convenience Checks (w/ Free Cashing at
Walmart)
$3.00
Fuel/Wellness Discounts, ID Theft Assistance, Fin
Education
FREE
24/7/365 IVR & Live Multi-Lingual Customer Service
FREE
PIN Debit, including cash back from purchase1
$.50
Personalized Companion Card
$5.00
In-Network Allpoint ATM Withdrawal
FREE
Text Alerts*/ Mobile App*/ Cardholder Website
FREE
ATM Balance Inquiry2 or Decline
$3.95
International Transactions Currency
Conversion
1.1%
Bank Teller Withdrawal
FREE
Personalized Paycard Replacement, first per
year
FREE
Out-of-Network ATM Withdrawal3
$3.95
Inactivity: Month After 180 Consecutive Days
of No Activity
$2.95
* Carrier fees may apply | 1 Sign for purchases to avoid fee at point of sale | 2 Use one of 5 FREE ways to check account balance | 3 FREE Options: Allpoint ATM, cash-back at POS, or bank teller withdrawal