the cardholder experience 5412 7512 3456 7890 · 2019-11-27 · with fintwist, you can have your...

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With Fintwist, you can have your wages direct deposited to your card every payday! Your Fintwist card is yours, not your employer’s, even if you leave your job. You can set up paychecks from your next job to be direct deposited to your Fintwist card with your account numbers. • Free in-network ATMs • Free text and email alerts* • Loyalty and rewards programs • 24/7/365 phone support • Access to online shopping and payments With Fintwist, you’ll enjoy features like: Card Features • See what you spend • Know when you get paid • Restrict your card if it’s lost • Send money to anyone • Pay your bills Download the Fintwist mobile app in the App Store or in the Google Play store. Mobile App Features There are something things cash can’t do. With Fintwist, you can enjoy modern conveniences such as: • Online shopping • Renting a car • Booking a flight or hotel online Online Shopping Your card works with apps and subscriptions like: *Standard data and text messaging rates from your wireless provider may apply Get acquainted with the benefits of the Fintwist digital payments solution. The Cardholder Experience The Comdata MasterCard is issued by Regions Bank, pursuant to a license by MasterCard International Incorporated. MasterCard, Cirrus and Maestro are registered trademarks of MasterCard International Incorporated. fintwist.com 5412 7512 3456 7890 01/25 Lee M. Cardholder

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Page 1: The Cardholder Experience 5412 7512 3456 7890 · 2019-11-27 · With Fintwist, you can have your wages direct deposited to your card every payday! Your Fintwist card is yours, not

With Fintwist, you can have your wages direct deposited to your card every payday! Your Fintwist card is yours, not your employer’s, even if you leave your job. You can set up paychecks from your next job to be direct deposited to your Fintwist card with your account numbers.

• Free in-network ATMs • Free text and email alerts* • Loyalty and rewards programs• 24/7/365 phone support• Access to online shopping and payments

With Fintwist, you’ll enjoy features like:

Card Features

• See what you spend• Know when you get paid• Restrict your card if it’s lost• Send money to anyone• Pay your bills

Download the Fintwist mobile app in the App Store or in the Google Play store.

Mobile App Features

There are something things cash can’t do. With Fintwist, you can enjoy modern conveniences such as:

• Online shopping• Renting a car• Booking a flight or hotel online

Online Shopping

Your card works with apps and subscriptions like:

*Standard data and text messaging rates from your wireless provider may apply

Get acquainted with the benefits of the Fintwist digital payments solution.

The CardholderExperience

The Comdata MasterCard is issued by Regions Bank, pursuant to a license by MasterCard International Incorporated.MasterCard, Cirrus and Maestro are registered trademarks of MasterCard International Incorporated.fintwist.com

5 4 1 2 7 5 1 2 3 4 5 6 7 8 9 001/25

Lee M. Cardholder

Page 2: The Cardholder Experience 5412 7512 3456 7890 · 2019-11-27 · With Fintwist, you can have your wages direct deposited to your card every payday! Your Fintwist card is yours, not

Connect With Us Online

Monitor and manage your Fintwist Payroll

Mastercard® account without breaking a sweat.

Register on our online self-service website,

www.fintwistsolutions.com. You can access your

account, suspend and unsuspend your card,

transfer money from your card to a bank account

and sign up for exclusive benefits for Fintwist

payroll cardholders.

Use the App For When You’re On the Go

Download the free Fintwist Mobile App from the

Apple® or Android® app stores and in no time

you’ll be managing your pay on the go. Check your

spending, pay bills, locate surcharge-free ATMs or

even send payments to friends and family right

from your mobile device.

Sign Up For Helpful Text Alerts

Want instant confirmation of your transactions

and balance? Sign up for text alerts to receive

a message each time your card is used or

loaded with funds. Each text message will

also include your current card balance.

Sign up for alertswhen activating your card,

or at www.fintwistsolutions.com.

Note: Bill Pay and P2P features are not available in all states.

Your Money — Whenever You Want ItYou can access Fintwist anytime – by phone or by web. Fintwist puts you in full control of your money from the comfort and ease of your smartphone.

The Fintwist Mastercard is issued by Regions Bank, pursuant to a license by Mastercard International Incorporated. Mastercard, Cirrus, and Maestro are registered trademarks of Mastercard International Incorporated.

For more information, please contact 888.265.8228 or visit www.fintwistsolutions.com

Page 3: The Cardholder Experience 5412 7512 3456 7890 · 2019-11-27 · With Fintwist, you can have your wages direct deposited to your card every payday! Your Fintwist card is yours, not

Fintwist: Quick tipsAt Fintwist, we’re here for you. We’re dedicated to helping you make the most out of your money.

You want to activate your card first

• Call 888.265.8228 to activate your card before use to avoid a fee. Save the Fintwist Customer

Service number in your phone. Note: The pound key

is [#] and the star key is [*]. Press [*] to return to

the automated system previous menu. Press [9] to

access the main automated system menu. Press [0]

to speak with a customer service representative.

• Enter your activation code, which your employer

will define. This may be your date of birth, your

employee number, your phone number, or another

corporate defined number. For example, if your

employer selected date of birth as the activation

code, and your birthday is April 7, 1970, your

activation code will be 04071970.

Always select the checking option when using an ATM machine to withdraw cash

Avoid ATM withdrawal fees by finding an Allpoint®

ATM near you in the Fintwist mobile app or cardholder

web, or by calling 888.265.8228.

You can cash out the card for the full amount – for free

Or you can cash out your card for an amount of your

choice at banks that are Mastercard® members. While

you have the ability to cash it out, we recommend

keeping funds in your Fintwist balance so you can

schedule payments and track spending, all which lead

to better money management.

Do’s and Don’ts

• Do call Fintwist Customer

Service and speak with a live

agent at 888.265.8228, if a

transaction has been declined

or if your card has been stolen,

blocked, or lost.

• Do use your card like cash

and enjoy making purchases

anywhere Mastercard is accepted.

• Do remember your PIN, if entered

incorrectly three times, the card

will be blocked.

• Do register on the website

and download the Fintwist app

to get full access to all the

money-saving features.

• To avoid fees, do not continue

to use your card when your

transaction is declined.

• To avoid fees, do not check your

balance at an ATM.

• Do not use your payroll card

to pay for gas at the pump.

You must go inside and prepay

for the gas.

The Fintwist Mastercard is issued by Regions Bank, pursuant to a license by Mastercard International Incorporated. Mastercard, Cirrus, and Maestro are registered trademarks of Mastercard International Incorporated.

For more information, please contact 888.265.8228 or visit www.fintwistsolutions.com

Page 4: The Cardholder Experience 5412 7512 3456 7890 · 2019-11-27 · With Fintwist, you can have your wages direct deposited to your card every payday! Your Fintwist card is yours, not

Connect With Us Online

Monitor and manage your Fintwist Payroll

Mastercard® account without breaking a sweat.

Register on our online self-service website,

www.fintwistsolutions.com. You can access your

account, suspend and unsuspend your card,

transfer money from your card to a bank account

and sign up for exclusive benefits for Fintwist

payroll cardholders.

Use the App For When You’re On the Go

Download the free Fintwist Mobile App from the

Apple® or Android® app stores and in no time

you’ll be managing your pay on the go. Check your

spending, pay bills, locate surcharge-free ATMs or

even send payments to friends and family right

from your mobile device.

Sign Up For Helpful Text Alerts

Want instant confirmation of your transactions

and balance? Sign up for text alerts to receive

a message each time your card is used or

loaded with funds. Each text message will

also include your current card balance.

Sign up for alertswhen activating your card,

or at www.fintwistsolutions.com.

Note: Bill Pay and P2P features are not available in all states.

Your Money — Whenever You Want ItYou can access Fintwist anytime – by phone or by web. Fintwist puts you in full control of your money from the comfort and ease of your smartphone.

The Fintwist Mastercard is issued by Regions Bank, pursuant to a license by Mastercard International Incorporated. Mastercard, Cirrus, and Maestro are registered trademarks of Mastercard International Incorporated.

For more information, please contact 888.265.8228 or visit www.fintwistsolutions.com

Page 5: The Cardholder Experience 5412 7512 3456 7890 · 2019-11-27 · With Fintwist, you can have your wages direct deposited to your card every payday! Your Fintwist card is yours, not

© 2019 Comdata Inc. Private and Confidential. All Rights Reserved. 1

THE COMDATA DIFFERENCE:

Purchases (not using PIN)

FREE

Card to Bank Transfer

FREE

Portability: Deposits from Other Employers

or IRS Tax Refund

FREE

Convenience Checks (w/ Free Cashing at

Walmart)

$3.00

Fuel/Wellness Discounts, ID Theft Assistance, Fin

Education

FREE

24/7/365 IVR & Live Multi-Lingual Customer Service

FREE

PIN Debit, including cash back from purchase1

$.50

Personalized Companion Card

$5.00

In-Network Allpoint ATM Withdrawal

FREE

Text Alerts*/ Mobile App*/ Cardholder Website

FREE

ATM Balance Inquiry2 or Decline

$3.95

International Transactions Currency

Conversion

1.1%

Bank Teller Withdrawal

FREE

Personalized Paycard Replacement, first per

year

FREE

Out-of-Network ATM Withdrawal3

$3.95

Inactivity: Month After 180 Consecutive Days

of No Activity

$2.95

* Carrier fees may apply | 1 Sign for purchases to avoid fee at point of sale | 2 Use one of 5 FREE ways to check account balance | 3 FREE Options: Allpoint ATM, cash-back at POS, or bank teller withdrawal