L. Gary Boomer, CPA, CITP, CGMA

Visionary & Strategist

The Business Capability Model …from status quo to innovation!

L. Gary Boomer Visionary & Strategist

• CPA.CITP, CGMA

• Founder of Boomer Consulting, Inc.

• Accounting Today’s Top 100 Most Influential

• IPA’s Top 10 Recommended Consultants

• CPA Practice Advisor Top 25 Thought Leader

• My Passion – Your Success & Future Readiness

• Chair of the AICPA LIDP Committee

• Member of AICPA Council

• Contact - LGBoomer@boomer.com

About today’s speaker

To make you more successful and future ready.

Your Action Plan

The Agile Firm

The Business Capability Model

Game Changer Mindset

The New Game

Agenda

Transformation

Source: The Game Changer by Dan Sullivan, Founder of the Strategic Coach®

Someone's sitting in the shade today

because someone planted a tree a long

time ago.

-- Warren Buffett --Barry Melancon

Transformation of the Professions

Energy Healthcare Water

Time

Education Money

Resources

Scarcity

Visioning

Be Do Create Experience Have

Value Proposition

Menu of Services

Strategic

Performance

Compliance

Client buys what they want and need

Target Clients

Trusted Business Advisor

Sourced Accounting and IT

Cloud Based - Secure

Mobile Access - Collaborative

Packages Starting at...$______

10 X Strategy

Filters

Niches

The Team

Processes

Leader

Client Service Representative

Unique Abilities

Sources

Project Management

Eliminate data entry

Collaborate

Lean 6 Sigma

Think Real Time

The CAS Roadmap Packaging & Pricing

Value – Fixed Fee

Matrix Pricing

Upfront Conversations

Value Creation Letters

Elevate your thinking.

The problem is never the problem, but rather how you think about the problem.

Thin

kin

g

4. Thinking

3. Thoughts

2. People

1. Things

Digitized Deceptive Disruptive Dematerialized Demonetized Democratized

6D’s of Exponentials

T h i n k i n g

Exponential Growth

Day Amount

1 $ .01

7 $ .64

14 $ 81.92

21 $ 10,485.76

28 $ 1,342,177.28

31 $10,737,418.24

Bigger Future

Team Player

Willing to Change

Improve Processes

Life-long Learner

Growth

Connected

“Clients today don’t know what they want, because the things they most want are things they don’t yet know

are possible. Give your clients the ability to do what they can’t

currently do, but would want to, if they only knew it was possible.”

--Daniel Burrus

Serv

ices

Level 3 - Advisory

Strategic $$$

Strategic Planning

Succession Planning

Trusted Advisor Foresight-Progress

Mergers & Acquisitions

Level 2 - Advisory

Performance $$

Business Advisory

Wealth Advisory Trusted Advisor Insight-Progress

Family Office

Level 1

Compliance $

Tax

Assurance Technical Advisor Hindsight-Perfection

Accounting Services

Motivation-Business Capability Model

• Abundance 360 (Convergence)

• Mindset by Carol S. Dweck, PH.D.

• Flash Foresight by Daniel Burrus

• Life After the Death of Selling, by Tom Searcy

• BCI SamePage Project

• EWC/PwC – Steve Brown

Business capability is the expression or the articulation of the capacity, resources and expertise an organization needs in order to perform core functions. Enterprise architects use business capabilities to illustrate the over-arching needs of the business in order to better strategize IT solutions that meet those business needs.

Business Capability Model

Planning People

Processes Platform

The P4CM

The Business Capability Model

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• Scheduling

• Workflow

• Workforce Management

• Office Management

Firm Operations

• Contact Management

• Project Management

• Quality Management

• Client Satisfaction

• Tax

• Audit

• Advisory

Services/ Products

• Brand Strategy

• Service Offerings

• Pricing Management

• Campaign Management

• Loyalty Management

• e-Commerce

• Communities

Marketing

• Sales Process Managements

• Business Development

• Pipeline Management

• Change Orders

• Referrals

• Renewals

• Reporting

Sales

• IT Roadmap

• Platform/ Application Management

• Helpdesk

• Security

• Infrastructure & Networking

Technology

• General Ledger & Reporting

• Payroll-Benefits

• Accounts Payable- Bill Payment

• Accounts Receivable- Invoicing

• Financial Planning

• Forecasting- Data Analytics

Financial Operations

• Recruitment & Retention

• Talent Development

• Benefits Administration

• Performance Management

• Compensation

• Compliance

HR/ Talent

• Licensing

• Leases

• Contract Management

• Insurance

Legal / Compliance

• Sourcing & Procurement

• Vendor Management

• Demand Planning

• Shipping & Receiving

Business Partners

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Shared Vision - Plan People - Right

Mindset

Processes-Project Management

Accountability

The Agile Firm

Technology Platform - Ecosystem The Accelerator

The Self- Managed Firm Processes & Tools

Firm Checkup Question Answer

Does your firm have a shared vision?

Does your firm have a current strategic plan?

Does every employee have a growth plan?

Does the firm have a growth projection that includes retirement and need for additional partners and managers?

Does your firm encourage people to work outside of the office? (Clients, home and on the road)

Has your firm completed a LSS project?

Who is in charge of technology?

Does your firm have an IT Plan that integrates with the strategic plan?

Firm Checkup Question Answer

Does your firm utilize 90-Day Game Plans for accountability?

Are insurance policies adequate and current?

Does your firm sell traditional services and then advisory services or do they sell advisory services and then traditional services?

Does your firm have succession plans in place for key leaders?

Does your firm have billing and collection issues?

Is your firm under capitalized?

Does your firm have clients they should terminate?

Does your firm have niche markets that generate over $1M in fees annually?

How often does your firm review employees and partners?

Does your firm encourage people to work outside of the office? (Clients, home and on the road)

Is your firm prepared to play above the line?

Does your firm want to: Increase Revenues? Attract Business Clients? Sustain or increase margins? Leverage technology? Attract young talent?

Is your Advisory Services Division: Offering the services clients want? Led by the right person? Utilizing the right technology? Utilizing resources properly? Packaging and pricing consistently

across the firm?

A Dozen Questions

1. Who is responsible for IT in our company/firm?

2. What is our vision in 1-3-5 years?

3. Where are our technology needs, wants and priorities?

4. Do we know what is available today – within 3 years?

5. How do they fit in our IT Roadmap?

6. Who are the providers?

7. Are they in the Cloud?

8. Who do they integrate with?

9. Are the applications mobile?

10.Do we need a process review prior to selecting the applications?

11.Who/where are the resistant IT users?

12.What are the training requirements?

Action Plan

1. Update firm vision & strategic plan

2. Identify & train project managers

3. Identify teams

4. Prepare a reasonable budget

5. Hold each other accountable

Charlie “Tremendous” Jones: You will be the same person in five years, except for the people you meet and the books you read.

Questions?

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Thank You

Our website is the best place to learn more about our services. Visit: www.Boomer.com