©copyright business information technology corporate profile statement of capability corporate...

©Copyright Business Information Technology

Corporate ProfileStatement of Capability

Corporate ProfileStatement of Capability

Business Information TechnologyBusiness Information Technology


Regulatory & Financials

Raison D’etre Reason for Being

Credentials & Achievements

Business Focus

Integration Services Division

• Communications

• Security

• Systems / Data Centre

Software Services Division

Managed Services Division

Services

Clients

Regulatory & Financials

Raison D’etre Reason for Being

Credentials & Achievements

Business Focus


• Communications

• Security

• Systems / Data Centre



Services

Clients

AgendaAgenda

Business Information Technology (M) Sdn BhdBusiness Information Technology (M) Sdn Bhd


Business Information Technology (M) Sdn BhdBusiness Information Technology (M) Sdn Bhd

Focus

People

Process

Technology

Focus

People

Process

Technology

Credentials & Achievement: The Company

Credentials & Achievement: Our PeopleITIL, CMMI, Cisco & Microsoft Certifications

DesignInstallOperateMaintain

Advanced Technologies (Security, Unified Communications, Storage, Disaster Recovery)

Credentials & Achievement: The Company

Credentials & Achievement: Our PeopleITIL, CMMI, Cisco & Microsoft Certifications

DesignInstallOperateMaintain

Advanced Technologies (Security, Unified Communications, Storage, Disaster Recovery)

ITIL FrameworkSupport Structures (NOC, Helpdesk, CC)


RegulatoryRegulatory

Business Information Technology (M) Sdn Bhd (361777-H)

25 Jalan USJ 9/5M, UEP Subang Jaya47620 Selangor Darul EhsanTelephone: +603 - 80241461 Fax: +603 - 80241464HelpDesk: +603 –80242946URL: www.bit.com.my

2nd October 1995

1. Mohamed Hasbi Yaacob2. Shukheri Abd Manaf

Shareholders: 100% BumiputraEmployees: 100% BumiputraNo. employees 95

Business Information Technology (M) Sdn Bhd (361777-H)

25 Jalan USJ 9/5M, UEP Subang Jaya47620 Selangor Darul EhsanTelephone: +603 - 80241461 Fax: +603 - 80241464HelpDesk: +603 –80242946URL: www.bit.com.my

2nd October 1995

1. Mohamed Hasbi Yaacob2. Shukheri Abd Manaf

Shareholders: 100% BumiputraEmployees: 100% BumiputraNo. employees 95

Regulatory

Name

Registration No

Business Address

Date of Incorporatn

Directors

Status

Regulatory

Name

Registration No

Business Address

Date of Incorporatn

Directors

Status


FinancialsFinancials

Paid-up Capital: MYR 2,000,000.00Authorized Capital: MYR 5,000,000.00

Total Bank Facilities: MYR 13,000,000.00 CIMB Bank Berhad31 – 1, Jalan USJ 9/5FUEP Subang Jaya47620 Selangor D.EAccount No.: 1209 – 0000315 – 05 – 0

Malayan Banking BerhadNo.39, Jalan USJ 10/1GUEP Subang Jaya47620 Selangor D.EAccount No.: 562366102320

Al Rajhi Bank BerhadSubang Jaya Branch147 Jalan SS 17/1A47500 Subang JayaAccount No.: 128001080611444

Paid-up Capital: MYR 2,000,000.00Authorized Capital: MYR 5,000,000.00

Total Bank Facilities: MYR 13,000,000.00 CIMB Bank Berhad31 – 1, Jalan USJ 9/5FUEP Subang Jaya47620 Selangor D.EAccount No.: 1209 – 0000315 – 05 – 0

Malayan Banking BerhadNo.39, Jalan USJ 10/1GUEP Subang Jaya47620 Selangor D.EAccount No.: 562366102320

Al Rajhi Bank BerhadSubang Jaya Branch147 Jalan SS 17/1A47500 Subang JayaAccount No.: 128001080611444

Capitai

Banks

Capitai

Banks


Raison D’etre “Reason for Being”Raison D’etre “Reason for Being”

By 2010, we will be the preferred Malaysian network-centric solution provider serving major and strategic institutions.

“To be a world-class network-centric solution provider that would enhance the connectivity, communication and collaboration capability of our customers”

Growth through ProfitabilityRaise the BarEmbrace ChangeATruth, Talent, Trust & Teamwork

"We will achieve customer satisfaction by consistently meeting their requirements through continuous improvement of our processes, competencies, products and services."

By 2010, we will be the preferred Malaysian network-centric solution provider serving major and strategic institutions.

“To be a world-class network-centric solution provider that would enhance the connectivity, communication and collaboration capability of our customers”

Growth through ProfitabilityRaise the BarEmbrace ChangeATruth, Talent, Trust & Teamwork

"We will achieve customer satisfaction by consistently meeting their requirements through continuous improvement of our processes, competencies, products and services."

Vision

Mission

Values

Quality Policy

Vision

Mission

Values

Quality Policy


1996

1997

1998

1999

2000

2001

2002

2003

2004

2005

2006

2007

2008

BIT founded

Asia Pacific CISCO Tech MasterMind Champions 2007Cisco Reseller

Performance of the Year 2005

Cisco Reseller Performance of the Year 2006

TM PLATINUM Partner

Credentials & Achievements: The CompanyCredentials & Achievements: The Company

2009


Business Information Technology (M) Sdn Bhd

Chief Executive Officer



Sales & Marketing Division

Corporate Services Division

Project Management

Office



Enterprise Communication Services Enterprise Communication Services

Partner

Cisco

Specialization

Partner

Cisco

Specialization

Cisco Systems

Express Unified CommunicationsCisco Systems has recognized us as an expert in selling, designing, installing, and supporting a Unified Communications solution.

Express FoundationCisco Systems has recognized us as an expert in integrating key solutions for Cisco routing, switching, wireless, unified communications and security products.

SMBCisco Systems has recognized us as an expert in high-level skills required to successfully design and deploy Cisco SMB solutions. The SMB Specialization gives us the skills to identify customers' routing, switching, security, and wireless network needs and recommend and implement proven solutions.

Cisco Systems

Express Unified CommunicationsCisco Systems has recognized us as an expert in selling, designing, installing, and supporting a Unified Communications solution.




Communication Services Communication Services

Consultancy ServicesConsultancy Services

Prepare Phase• Business and technology requirements

Plan Phase• Network Architecture services to assess current network

infrastructure, understand your current and future networking needs, and formulate a network strategy and solution design to meet customer e-business needs.

Design Phase• Develop a comprehensive detailed design that meets business

and technical requirements

Implement Phase• Network Integration services to plan and implement customer

networking solution, including project management, installation planning, product installation and customization.


Plan Phase• Network Architecture services to assess current network

infrastructure, understand your current and future networking needs, and formulate a network strategy and solution design to meet customer e-business needs.

Design Phase• Develop a comprehensive detailed design that meets business

and technical requirements

Implement Phase• Network Integration services to plan and implement customer

networking solution, including project management, installation planning, product installation and customization.


Communication Services Communication Services


Operate Phase• Develop System Management Process• Change Management Plans• Performance Management

Optimize Phase• Optimization Planning – Business functionality gaps and

improvement• Optimization Execution - Execution to devise, test and implement

solutions

Operate Phase• Develop System Management Process• Change Management Plans• Performance Management

Optimize Phase• Optimization Planning – Business functionality gaps and

improvement• Optimization Execution - Execution to devise, test and implement

solutions


Reference Communication Projects Reference Communication Projects

Government

Service Provider

Financial Institution

Others

Government

Service Provider


Others

Ministry of Defense• Mindefnet (115 sites nationwide)• Dental (52 sites nationwide) • Cyber Warfare (1 site)

Royal Malaysian Police• Communication & Logistic (195 sites nationwide)

Ministry of Information• IP Communication (HQ)

TM• DC and DR site DWDM

Bank Rakyat• HQ and DR sites

LSG Sky Chefs Brahim• KLIA & Penang site

PIDM• HQ site



Ministry of Information• IP Communication (HQ)

TM• DC and DR site DWDM



PIDM• HQ site


Credentials & Achievements: Our PeopleCredentials & Achievements: Our People

CCIE Cisco Certified Internetwork Expert (Voice) Written

CCNP Cisco Certified Network Professional

CQS Cisco Qualified Specialist – Cisco IP Telephony Support Specialist

CCNA Cisco Certified Network Associate

MCP Microsoft Certified Professional

Omnisec Military Grade IP Security Specialist

CCIE Cisco Certified Internetwork Expert (Voice) Written


CQS Cisco Qualified Specialist – Cisco IP Telephony Support Specialist




Hilmi Yaacob Principal Consultant Hilmi Yaacob Principal Consultant



CCDP Cisco Certified Design Professional

CQS Cisco Qualified Specialist – Unified Communications Express Specialist

CQS Express Foundation for Systems Engineer

CCDA Cisco Certified Design Associate




Cisco TECH MASTERMIND Champion 2007 (Asia Pacific)

CCDP Cisco Certified Design Professional

CQS Cisco Qualified Specialist – Unified Communications Express Specialist

CQS Express Foundation for Systems Engineer






Mohd Shahnaz Mohd Zaki Consultant Mohd Shahnaz Mohd Zaki Consultant







Ab Fazmi Bakar Network Engineer Ab Fazmi Bakar Network Engineer

CQS Cisco Qualified Specialist – IP Communications Express Sales Specialist


CQS Cisco Qualified Specialist – IP Communications Express Sales Specialist


Noor Azlina Md Norani Network Engineer Noor Azlina Md Norani Network Engineer

CCNA Cisco Certified Network AssociateCCNA Cisco Certified Network Associate

Mohd Zairulhisham Zakaria Network Engineer Mohd Zairulhisham Zakaria Network Engineer


Enterprise Security Services Enterprise Security Services

Partners

Cisco

Specialization

Partners

Cisco

Specialization

Cisco Systems F-Secure

Advanced SecurityCisco Systems has recognized us as an expert in selling, designing, installing, and supporting comprehensive, advanced and integrated network security solutions. This specialization enables us to address a wide range of customer needs--from enterprise-scale organizations to small and medium-sized business (SMB) customers



Cisco Systems F-Secure

Advanced SecurityCisco Systems has recognized us as an expert in selling, designing, installing, and supporting comprehensive, advanced and integrated network security solutions. This specialization enables us to address a wide range of customer needs--from enterprise-scale organizations to small and medium-sized business (SMB) customers






Our Security Consultancy Services adopt lifecycle service approach to ensure service excellenceOur Security Consultancy Services adopt lifecycle service approach to ensure service excellence





Plan Phase• Security Posture Assessment (SPA)• Security Risk Assessment• Corporate Security Policy

Design Phase• Network Security Design

Implement Phase• Solutions Framework

Operate Phase• Managed Security Services

Optimize Phase• Network Security Optimization


Plan Phase• Security Posture Assessment (SPA)• Security Risk Assessment• Corporate Security Policy

Design Phase• Network Security Design


Operate Phase• Managed Security Services

Optimize Phase• Network Security Optimization



Solutions FrameworkSolutions Framework

Threat ControlActively and collaboratively control and contain known/unknown threats

• Firewall• Intrusion Prevention System• Anomaly Guard & Detection• Security Management System• Security Monitoring System• Identity Management

Secure CommunicationsProtect the privacy and integrity of information through your business communications

• Virtual Private Network (VPN)

Network Admission ControlEnforce security policies on all managed and unmanaged endpoint devices

• Network Admission Control (NAC)

Regulatory ComplianceMeet regulations for confidentiality, integrity, availability and auditing

• Policy Compliance Management

Threat ControlActively and collaboratively control and contain known/unknown threats

• Firewall• Intrusion Prevention System• Anomaly Guard & Detection• Security Management System• Security Monitoring System• Identity Management

Secure CommunicationsProtect the privacy and integrity of information through your business communications

• Virtual Private Network (VPN)

Network Admission ControlEnforce security policies on all managed and unmanaged endpoint devices

• Network Admission Control (NAC)

Regulatory ComplianceMeet regulations for confidentiality, integrity, availability and auditing

• Policy Compliance Management


Reference Security Projects Reference Security Projects

Government

Service Provider


Others

Government

Service Provider


Others



Ministry of Health• Data Centre, HQ & Hospitals (158 sites nationwide)

TM• DR site (TTDI)



PIDM• HQ site




TM• DR site (TTDI)



PIDM• HQ site



CCIE Cisco Certified Internetwork Expert (Security) Written

CCSP Cisco Certified Security Professional

CQS Cisco Qualified Specialist – Cisco Security Field Specialist

CQS Cisco Qualified Specialist – Firewall Specialist

CQS Cisco Qualified Specialist – IPS Specialist

CQS Cisco Qualified Specialist – VPN Specialist

CQS Cisco Qualified Specialist – Foundation Express Field Specialist


CISP Cisco Information Security Professional

CSE Cisco Sales Expert

CEH Certified Ethical Hacker

CCIE Cisco Certified Internetwork Expert (Security) Written






CQS Cisco Qualified Specialist – Foundation Express Field Specialist




CEH Certified Ethical Hacker

Ibrahim Inzuddin Hussain Principal Consultant Ibrahim Inzuddin Hussain Principal Consultant



CQS Cisco Qualified Specialist – Cisco Security Solution Design Specialist








CQS Cisco Qualified Specialist – Cisco Security Solution Design Specialist








Faiz Shazwan Shukheri Security Engineer Faiz Shazwan Shukheri Security Engineer




CQS Cisco Qualified Specialist – IOS Specialist









Harizah Sazali Security Engineer Harizah Sazali Security Engineer


Enterprise System Services Enterprise System Services

Partners

Microsoft

Competencies

Partners

Microsoft

Competencies

Microsoft, HP, IBM, HDS, EMC, UNISYS

Advanced Infrastructure SolutionsExpertise in high-availability complex infrastructure solutions. Areas of specialization for this competency are Active Directory, Storage Solutions, Systems Management and Windows Desktop Deployment.

Information Worker SolutionsExpertise in developing collaboration and group productivity solutions around the Microsoft Office system, including collaboration and messaging, portals and content management, project and process management and business productivity tools

Custom Development SolutionsExpertise in custom-developed (application) solutions to customers who require value-added capabilities to optimize business and operational effectiveness

Networking Infrastructure Solutions Proven proficiency in implementing solutions based on the Windows Server or Windows Small Business Server platforms

Microsoft, HP, IBM, HDS, EMC, UNISYS

Advanced Infrastructure SolutionsExpertise in high-availability complex infrastructure solutions. Areas of specialization for this competency are Active Directory, Storage Solutions, Systems Management and Windows Desktop Deployment.

Information Worker SolutionsExpertise in developing collaboration and group productivity solutions around the Microsoft Office system, including collaboration and messaging, portals and content management, project and process management and business productivity tools

Custom Development SolutionsExpertise in custom-developed (application) solutions to customers who require value-added capabilities to optimize business and operational effectiveness

Networking Infrastructure Solutions Proven proficiency in implementing solutions based on the Windows Server or Windows Small Business Server platforms

http://images.google.com.my/imgres?imgurl=http://www.albany.co.uk/news/images/gold_partner.jpg&imgrefurl=http://www.albany.co.uk/news/pr_microsoft.htm&h=124&w=220&sz=27&hl=en&start=11&um=1&tbnid=uUmJAmvgLO92RM:&tbnh=60&tbnw=107&prev=/images?q=microsoft+gold+partner&um=1&hl=en&sa=N




Plan Phase• Systems Infrastructure Assessment • Corporate IT Policy

Design Phase• Systems Design


Operate Phase• Managed Services

Optimize Phase• Systems Infrastructure Optimization


Plan Phase• Systems Infrastructure Assessment • Corporate IT Policy

Design Phase• Systems Design


Operate Phase• Managed Services

Optimize Phase• Systems Infrastructure Optimization




Core InfrastructureCore infrastructure with integrated management and security solutions that reduce system complexity to help control costs, improve service levels and increase business agility

• Server Operating Systems (Windows and Linux)• Directory Services• Virtualization• Server Consolidation

Business ProductivityEmpower people in a changing workplace with a unified infrastructure that simplifies the way people communicate, share expertise, gain business insight and find information High Availability

• Messaging• Proxy & Authentication• Project Management

Core InfrastructureCore infrastructure with integrated management and security solutions that reduce system complexity to help control costs, improve service levels and increase business agility

• Server Operating Systems (Windows and Linux)• Directory Services• Virtualization• Server Consolidation

Business ProductivityEmpower people in a changing workplace with a unified infrastructure that simplifies the way people communicate, share expertise, gain business insight and find information High Availability

• Messaging• Proxy & Authentication• Project Management





Business AvailabilityResilient operations via high availability, disaster tolerance, data protection and recovery

• High Availability• Disaster Recovery

System ManagementUnified, extensible management system for the physical and virtual infrastructure; ensure that the servers, applications, services, desktop and devices remain available

• System Management System

StorageImprove storage performance, efficiency and continuity by optimizing storage resources, managing multivendor environments and evolving to open architectures

• Storage Ares Network (SAN)• Disk Storage Systems• Tape Storage• Storage Software

Business AvailabilityResilient operations via high availability, disaster tolerance, data protection and recovery

• High Availability• Disaster Recovery

System ManagementUnified, extensible management system for the physical and virtual infrastructure; ensure that the servers, applications, services, desktop and devices remain available

• System Management System

StorageImprove storage performance, efficiency and continuity by optimizing storage resources, managing multivendor environments and evolving to open architectures

• Storage Ares Network (SAN)• Disk Storage Systems• Tape Storage• Storage Software


Reference System Projects Reference System Projects

Government

Service Provider


Others

Government

Service Provider


Others

Ministry of Defense• Dental (52 sites nationwide)



Ministry of Education• LPM Data Centre

MSC Telehealth• Data Centre

TM• Main (Kelana Jaya) & DR site (TTDI)

Bank Rakyat• HQ, DR & 110 branch sites


Ministry of Defense• Dental (52 sites nationwide)



Ministry of Education• LPM Data Centre

MSC Telehealth• Data Centre

TM• Main (Kelana Jaya) & DR site (TTDI)

Bank Rakyat• HQ, DR & 110 branch sites




MCSE+I Microsoft Certified Systems Engineer + Internet

MCSE Microsoft Certified Systems Engineer

MCSA Microsoft Certified Systems Administrator

MCP+I Microsoft Certified Professional + Internet


MPS Microsoft Product Specialist

CIW Certified Internet Webmaster

HPSTAR HP Certified Technical Professional

MCSE+I Microsoft Certified Systems Engineer + Internet



MCP+I Microsoft Certified Professional + Internet


MPS Microsoft Product Specialist

CIW Certified Internet Webmaster

HPSTAR HP Certified Technical Professional

Ibrahim Inzuddin Hussain Principal Consultant Ibrahim Inzuddin Hussain Principal Consultant


Software Services Software Services

Partner

Microsoft

Specialization

Partner

Microsoft

Specialization

Microsoft

Microsoft .NET FrameworkThe .NET Framework is Microsoft's comprehensive and consistent programming model for building applications that have visually stunning user experiences, seamless and secure communication, and the ability to model a range of business processes.

SharePoint Product And TechnologiesSharePoint provides a site framework, based on web part technology, to rapidly build sites by non programmers and developers to share information easily and quickly. SharePoint is comprised of two different technologies: Windows SharePoint Services and SharePoint Portal Server

Microsoft Business Solution (Dynamic Ax)Microsoft Dynamics AX is a comprehensive business management solution that help organization to improve productivity. The solution is built to make it easy to do business across locations and countries by consolidating and standardizing processes, providing visibility across your organization.

Microsoft

Microsoft .NET FrameworkThe .NET Framework is Microsoft's comprehensive and consistent programming model for building applications that have visually stunning user experiences, seamless and secure communication, and the ability to model a range of business processes.

SharePoint Product And TechnologiesSharePoint provides a site framework, based on web part technology, to rapidly build sites by non programmers and developers to share information easily and quickly. SharePoint is comprised of two different technologies: Windows SharePoint Services and SharePoint Portal Server

Microsoft Business Solution (Dynamic Ax)Microsoft Dynamics AX is a comprehensive business management solution that help organization to improve productivity. The solution is built to make it easy to do business across locations and countries by consolidating and standardizing processes, providing visibility across your organization.



MethodologyMethodology




Microsoft .Net Framework Solution ProviderProviding solution based on .NET framework and technologies ranging from consulting, architectural design and application development.

Enterprise Resource Planning SolutionERP solution based on Microsoft Dynamic Ax covers comprehensive process automation for an enterprise.

• Financial • Human Resource • Asset and Inventory Management• Material Management• Service Management

Application Integration Services Integrating disparate systems using robust and proven tools like Microsoft Biztalk server. While for Healthcare domain, we provide integration based on IHE standardization using HL 7 or DICOM protocol.

SharePoint Product and Technologies ProviderImplementing SharePoint product and Technologies include configuring a browser based collaboration tools, web part development and implementation of document management workflow.

Microsoft .Net Framework Solution ProviderProviding solution based on .NET framework and technologies ranging from consulting, architectural design and application development.

Enterprise Resource Planning SolutionERP solution based on Microsoft Dynamic Ax covers comprehensive process automation for an enterprise.

• Financial • Human Resource • Asset and Inventory Management• Material Management• Service Management

Application Integration Services Integrating disparate systems using robust and proven tools like Microsoft Biztalk server. While for Healthcare domain, we provide integration based on IHE standardization using HL 7 or DICOM protocol.

SharePoint Product and Technologies ProviderImplementing SharePoint product and Technologies include configuring a browser based collaboration tools, web part development and implementation of document management workflow.


Reference Software Service Projects Reference Software Service Projects

GovernmentGovernment Ministry of Defense• Dental Readiness Management System (nationwide) • Microsoft SharePoint Portal • HRMIS-DRMS Integration Services• Material Requisition and Inventory Management

Royal Malaysian Police• Messaging Application (Nationwide)

Ministry of Defense• Dental Readiness Management System (nationwide) • Microsoft SharePoint Portal • HRMIS-DRMS Integration Services• Material Requisition and Inventory Management

Royal Malaysian Police• Messaging Application (Nationwide)









Badrul Hisham Shaharuddin Principal Consultant Badrul Hisham Shaharuddin Principal Consultant

MCP Microsoft Certified ProfessionalMCP Microsoft Certified Professional

Zamri Yusoff Principal Consultant Zamri Yusoff Principal Consultant







Azizul Halimi Husain Systems Engineer Azizul Halimi Husain Systems Engineer





Ahmad Fairoz bin Muhamed Systems Engineer Ahmad Fairoz bin Muhamed Systems Engineer





Helme Mohd Yusop Systems Engineer Helme Mohd Yusop Systems Engineer



MCAD Microsoft Certified Application Developer




Jefrizal Jaafar Systems Developer Jefrizal Jaafar Systems Developer





Noor Azree bin Hussin Systems Developer Noor Azree bin Hussin Systems Developer





Mohd Norazlan Mohd Noh Systems Developer Mohd Norazlan Mohd Noh Systems Developer

http://images.google.com.my/imgres?imgurl=http://www.oneapex.com/images/MCAD-RGB.gif&imgrefurl=http://www.oneapex.com/mcad.asp&h=104&w=224&sz=4&hl=en&start=6&um=1&tbnid=8oj28t9yqQZzDM:&tbnh=50&tbnw=108&prev=/images?q=mcad&um=1&hl=en&sa=N









Solehah binti Zuraka Systems Developer Solehah binti Zuraka Systems Developer





Haizrunnizam bin Harun Systems Developer Haizrunnizam bin Harun Systems Developer

MCP Microsoft Certified ProfessionalMCP Microsoft Certified Professional

Nurul Majdi Md Ali Systems Developer Nurul Majdi Md Ali Systems Developer




Managed Services Managed Services

Partners

Specialization

Partners

Specialization

TM PLATINUM Partner

TM Platinum

ITIL as best practise(Information Technology Infrastructure Library)V3Progressing for ISO 20000-1 ( IT Service Management )



ServicesServices

IT Infrastructure Support Services.Servers and Desktops, LAN/WAN, Security, Database, e Mail etc

IT Helpdesk and Facility Management Services End user desktop support and Asset Management

Remote Infrastructure Management Services Availability, Monitoring and Incident Management

Datacenter Management Services Setting up, Managing and DR/BC Hosting

Managed Security Services Security and Audit Compliance and Services

BPO/Customer Care 24x7 Telephone Support , Product FAQ, Tickets booking


MethodologyMethodologyInformation Technology Infrastructure Library (ITIL)

Approach




Approach

• A set of concepts and policies for managing information technology (IT) infrastructure, development and operations.

• Focused on the management of IT service processes

• Two main components:

Service Support – five processes that provide support for day-to-day operation of IT services

Service Delivery – five processes that focus on long-term planning and improvement of IT services

• These two components are linked together through the Service Desk – a function that provides a single point of contact that focuses on rapid restoration of normal service operations to users




Service Level Management

FinancialManagementAvailability

Management

IT Service Continuity Management

Capacity Management

ServiceDelivery

Service Desk

Change Management

ReleaseManagementIncident

Management

Configuration Management

Problem Management

ServiceSupport


Reference Managed Services Projects Reference Managed Services Projects

GovernmentGovernment Customer Name Project Name

Royal Malaysian Police • AMHASNET maintenance• AMHASNET system Upgrade

Ministry of Defense • Partnership with TM • WAN IPVPN• SIAP Maintenance• SIAP Upgrade

Construction Industry Development Board

• Server, Network, Desktop and Printer Maintenance

Malaysia Deposit Insurance Corporation

• Technology Upgrade

Ministry Of Domestic Trade and Consumer Affairs

• Partnership with TM • WAN IPVPN

Ministry of International Trade and Industry

• Partnership with TM • WAN IPVPN


Reference Managed Services Projects Reference Managed Services Projects

PrivatePrivate Customer Name Project Name

Bank Kerjasama Rakyat Malaysia

• network, server and desktop maintenance• CS – Mars Maintenance• Host IDS Maintenance

LSG Sky Chefs Brahim • Exchange Upgrade 2003-2007• network and server maintenance

Telekom Malaysia IPSEC VPN for SUK TerengganuIPSEC VPN for NAZAIPSEC VPN for MOH FOSIMIPSEC VPN for MOH SPPDIPSEC VPN for MEPS

Indah Water Konsortium • network, server and desktop maintenance


Onsite SupportOnsite Support

Nationwide Support Coverage

K. Baru

Kuantan

Subang Jaya

Ipoh

Seberang

Jaya

Kota KinabaluSandakan

Kuching

Johor Bahru

Sibu

Headquarters

Service Centre

Tawau

Melaka

Alor Setar

K. Trengganu

Miri


BIT Network Operation CentreBIT Network Operation Centre



ITIL Service Master

ITIL Management – Foundation

The range of services covers from installation, support and maintenance to a full managed services model.

Roslan has over 20 years experience in the IT and Telco industry. He spent the first 17 years of his career in Telekom Malaysia where his last major post there was as the Head of TM Net Operations. He then gained further industry experience by working for a KLSE-listed company prior to joining BIT.

Roslan has a Degree in Electrical Engineering from University of Queensland and an MBA from Cranfield University.

Cisco Advanced Security for Account Managers

Cisco Sales Expert

ITIL Service Master

ITIL Management – Foundation

The range of services covers from installation, support and maintenance to a full managed services model.

Roslan has over 20 years experience in the IT and Telco industry. He spent the first 17 years of his career in Telekom Malaysia where his last major post there was as the Head of TM Net Operations. He then gained further industry experience by working for a KLSE-listed company prior to joining BIT.

Roslan has a Degree in Electrical Engineering from University of Queensland and an MBA from Cranfield University.

Cisco Advanced Security for Account Managers

Cisco Sales Expert

Mohamed Roslan Sallehudin GM, Managed Services Mohamed Roslan Sallehudin GM, Managed Services








CQS Cisco Qualified Specialist – Cisco IP Telephony Design Specialist



ITIL Management - Foundation






CQS Cisco Qualified Specialist – Cisco IP Telephony Design Specialist



ITIL Management - Foundation

Basri Mohd Ghazi Service Operation Manager Basri Mohd Ghazi Service Operation Manager




CQS Cisco Qualified Specialist – IP Telephony Operations Specialist


ISO Qualified Auditor

CMMI Qualified Auditor

CCIE Lab Preparation Program under MDEC-Cisco


CQS Cisco Qualified Specialist – IP Telephony Operations Specialist


ISO Qualified Auditor

CMMI Qualified Auditor

CCIE Lab Preparation Program under MDEC-Cisco

Mohd Hakimi Yaacob Technical Service Manager Mohd Hakimi Yaacob Technical Service Manager





CQS Cisco Qualified Specialist – SMB for SE Specialist







CQS Cisco Qualified Specialist – SMB for SE Specialist





Mohd Fadzli Abu Bakar Security Engineer Mohd Fadzli Abu Bakar Security Engineer



FSPMA F-Secure Certified Policy Manager AdministratorFSPMA F-Secure Certified Policy Manager Administrator

Azril Shah Abdul Azis Security Engineer Azril Shah Abdul Azis Security Engineer

MCP Microsoft Certified Professional MCP Microsoft Certified Professional

Asybuhari Hakim Systems Engineer Asybuhari Hakim Systems Engineer

MCP Microsoft Certified Professional MCP Microsoft Certified Professional

Mohd Shafiq Ariff Systems Engineer Mohd Shafiq Ariff Systems Engineer


Our ClientsOur Clients


©Copyright BIT Sdn Bhd 2008BUSINESS INFORMATION TECHNOLOGY (M) SDN BHD25 Jalan USJ 9/5M, UEP Subang Jaya47620 Selangor Darul EhsanTelephone: 603 - 80241461 Facsimile: 603 - 80241461

Produced in Malaysia 05-08 All Rights ReservedBIT, the BIT logo and the CISCO logo are trademarks or registered trademarks of Buisiness Information Technology Sdn Bhd and Cisco Corporation in the United States, other countries, or both.Other company, product and service names may be trademarks or service marks of others.References in this publication to BIT products or services do not imply that BIT intends to make them available in all countries in which BIT operates.

Terima KasihThank YouShukranDanke Shen

©copyright business information technology corporate profile statement of capability corporate...

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