the aloha tableservice solution insert customer name insert channel partner information here (logo,...
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The Aloha TableService Solution
Insert Customer Name
Insert Channel Partner Information Here(Logo, Presenter, etc.)
Our Customers, Your Peers
Corporate Franchise
• High employeeturnover
• Increasing complexityof operations
• Theft and shrink
• Food quality and safety
• Food cost
OPERATIONALPRESSURES
• Increased Competition
• Changing Consumer Preferences
• Convenience
• Health and wellness
MARKETPRESSURES
Restaurant Operator
Speed of ServiceCustomer VisitsSales per VisitSales reporting
SALES GROWTH
Average Check Same Store Sales
Labor costs controlsFood cost controls
Data integrity/SecurityStore level P&L
Exception-based analysis
COST CONTROL
Theft and WasteLabor/Sales
The Aloha Technology Ownership Experience Reliability Ease of Use
Low Total Cost of Ownership Unified Solution – End to end
Implementation
Support / ServicesSupport / ServicesIntegrationCustom
DevelopmentTrainingSupport &
MaintenanceHardware
Field Service
InterfacesInterfaces3rd Party Back Office Electronic Payments AuthorizationAccounting/GL
Above Store Configuration ManagementAbove Store Configuration ManagementPrice & Menu Configuration
ScreenDesign
Menu Scheduling
Promotion Management
Inventory Configuration
Enterprise ReportingEnterprise Reporting
Inventory/Food CostManagement
Back Office
Labor Management
Cash Management
HostingHostingHardwareHardware
Consumer-Facing Solutions
Electronic Payment Processing
POS
Delivery
Kitchen Video
Table Management
Gift Cards
Self Service
Loyalty Programs
Reservations
Cashier/Server-Facing Solutions
Aloha TableService Solution
Delivery & To-Go
Gift Card
Kitchen Video
Loyalty
Back Office
Above Store Reporting
Point-of-Sale
Hardware
Aloha TableService Solution
Easiest to use system
Unified end-to-end solution
Reliability and redundancy
Why Buy Aloha?
Superior return to service model
Lowest total cost of ownership
The Aloha TableService Solution
Aloha TableService Solution
40,000+ restaurant installations
Highest customer satisfaction in the industry
More Aloha trained servers than any other POS system
Easiest to Use
More than 125 restaurant installs per week
Average training time is 1-2 hours, vs. 1-2 days
The Aloha TableService Solution
Aloha TableService Solution
Up to 5 year replacement warranty – fixed cost
Whole unit replacement
Best Reliability & Return to Service Model
Advanced exchange next business day base level service
Radiant auto loader (RAL)
Refurbished units are better than original “like new”
The Aloha TableService Solution
Aloha TableService Solution
BOH server fail-over to FOH terminal
Auto print re-routing to terminal on network failure
Best Software Redundancy
Master terminal and full network failure fault tolerance
“Offline” credit card authorizationSimple return to normal operation
The Aloha TableService Solution
Aloha TableService Solution
Better software support
Lowest Total Cost of Ownership
Best field services model
Lower overall ongoing cost over 5-7 years
Able to demonstrate overall value with TCO comparison
The Aloha TableService Solution
Aloha TableService Solution
Hardware
Hardware maintenance
Point-of-sale software
Unified End-to-end Solution
Back office
Gift card, loyalty, kitchen, delivery and a variety of other modules and interfaces
Above store reporting
The Aloha TableService Solution
Aloha TableService Solution
Delivery & To-Go
Gift Card
Kitchen Video
Loyalty
Back Office
Enterprise Reporting
Point of Sale
Hardware
Aloha Point-of-Sale
Fully redundant
Easy to use
On the fly FOH reporting
Integrated credit card processing
FEATURES
Integrated employee performance measurement
Best in industry check splitting, combining and settlement
Point-of-Sale
Aloha Point-of-Sale
Reduced training costs
Increased speed of service and reduced order error
Management and servers stay on the floor with customers
BENEFITS
Continued operations if a system failure occurs
Point-of-Sale
Aloha eCard
FEATURESSecure, turn-key solution
Unlimited card types for special promotions
Gift card balance printed on customer receipt
Enterprise-wide reporting with scheduled reports deliver via email
Flexible configuration using Web-based “Wizards”
Gift Card
Aloha eCard
BENEFITS
Drives revenue growth
85% redemption rate
Drives new customer acquisition
Increased security over paper gift certificates
Can be sold by any server anytime
Gift Card
Aloha eFrequency
FEATURESMultiple plan types: item, point, frequency, dollar or random
Flexible rewards: instant discounts, gift card credit and “bounce-back vouchers”
Easy set-up at both POS site and corporate level
Enterprise reporting options including customer history and management alerts
Loyalty
Aloha eFrequency
BENEFITS
Stimulate repeat business
Drive sales of high margin items
Develop more effective target marketing programs
Streamline loyalty program administration
Mold customers into profit yielding members
Loyalty
Aloha Kitchen Display System
Enhanced order production mgmt through cook-time routing
FEATURES
Monitoring of key production metrics for improved ticket times
Integrated manager alerts
Advanced expediter functionality
Easy to use and configurable reporting
Kitchen Display System
Aloha Kitchen Display System
Improved production efficiency
Reduced supply cost with elimination of paper tickets
BENEFITS
Reduced counter clutter and equipment needs by eliminating kitchen printers
Reduce kitchen staff training time
Improve guest service by keeping servers and floor manager in the front of the house
Kitchen Display System
Aloha Delivery
Manage delivery/to-go drivers/servers
Caller ID integration
FEATURES
POS-integrated delivery and to-go order management
Maintains customer information and previous order
Delivery/To-Go
Aloha Delivery
Increase driver/server productivity with easy-to-use driver management functionality
Save order entry time with auto-recognition of customer through caller ID
BENEFITS
Move easily from POS order entry to customer and delivery/to go screens
Increase customer satisfaction and service level through customer and order history
Delivery/To-Go
Aloha Inventory Control
FEATURES
Easy to use application interface
Multi-unit capable
Actual vs. theoretical cost
Interfaces to GL applications
Choice of costing methods
Receiving by exception
Multiple stocking locations
Back office
Aloha Inventory Control
BENEFITS
Control product costs and increased profitability
Reduce food and labor costs
Reduce cost through process automation
Control multiple operations with real time reporting and analysis
Back office
Aloha Enterprise
Real-time web-based reporting
Real-time business alerts, based on desired thresholds
Consolidated multi-store reporting with extensive drill-downs
FEATURES
Automated GL integration
Accessible anytime, anywhere
Above Store Reporting
Aloha Enterprise
Always in-touch with e-mail alerts
Significant time and labor cost savings through automation
BENEFITS
Allows proactive management of select controllables
Improved management focus through custom report views
Above Store Reporting
Radiant Hardware
Bright 15-inch touch screen
Widest range of CPU configurations available
Up to eight powered serials ports
Four USB ports
One digital video port
Two PS/2 ports
Two dedicated cash drawer ports
One PCI expansion slot
FEATURESP1500 Series
Radiant Hardware
High brightness 12-inch color display
Biometric login
Four powered serials ports
Four USB 2.0 ports
One DVI-I port
Two PS/2 ports
Two dedicated cash drawer ports
One mini-PCI expansion slot
FEATURESP1200 Series
Radiant Hardware
S336 products offered in basic and advanced configurations
S4500 products offered in secure or standard front panel
All products include the same Intel long-life motherboard
Products differ in CPU, hard-drive, network cards and case options
FEATURESBack Office PC’s
Radiant Hardware
Hardened design with solid state logic
10/100 Ethernet networking
Compact LCD or CRT displays
Hardened 16-button bump bar and support for local kitchen printers
Intel® ARM CPU and Microsoft® Windows® CE 5.0
4 LEDs for network, power and processor support
FEATURESKitchen Production System
Radiant Hardware
Works seamlessly with the Aloha POS
4x20 back-lit LCD display
Wall mounted installation with 10 Base–T networking
Standard numeric keypad, biometric login, function keys for punch/meal/break in and out
80MHz RISC=based processor and Microsoft® Windows® CE 3.0
FEATURESAloha Timeclock
Aloha TableService Solution
Easiest to use system
Unified end-to-end solution
Reliability and redundancy
Why Buy Aloha?
Superior return to service model
Lowest total cost of ownership
The Aloha TableService Solution
The Aloha TableService Solution
Insert Customer Name
Insert Channel Partner Information Here(Logo, Presenter, etc.)