the all star award developer of the year – reader’s...

The All Star Award 2017 Developer of the Year – Reader’s Choice

LBS owes its roots to its humble beginnings. It

started with a simple vision from the founder,

Dato’ Seri Lim Bock Seng, “To be a leading

developer without forgetting to give back to

the community from which we come from.

We need to be people focused.” He has

inculcated this value and Tan Sri Lim Hock

San has taken this vision and evolved it in

various ways. Dato’ Seri Lim Bock Seng

This is because in LBS, we believe that in order to

affect and impact the communities around us, we

first need to reflect the change and progress. So

this is reflect in the leadership provided, the

training, and the improved corporate internal

communications, so that every LBS staff has the

same platform of opportunity to rise above

themselves.

In LBS we believe in building and

nurturing people. The combination

of people within an area

constitutes its very own form of

community.

The first and most important

community to build and nurture is

the community within LBS itself.

Therefore, LBS has continued to

hone and grow its existing talent.

Taking them from strength to

strength. In achieving new

outlook. New responsibilities. New

skills. Ultimately, we take them to

new heights - both personally and

professionally.

Example of some of the long term

institutions that we have supported over the

years are as below:

From inception, LBS believed in

giving back to the community

especially one from which it came

from. LBS started in Sungai Way and

we owe our success to the support

from the community as well. These

efforts are not one off or adhoc

activities to gain publicity but long-

term efforts that weaved through

time to affect real change. Real

change is cultivated over time and

LBS has been and will continue to

be part of their journey from

progress to progress.

SJK (C) Sg Way Over 40 years

SMJK KATHOLIK, PJ Over 12 years

(Catholic High School, PJ)

Taking this motto

into the 3 segments

Corporate Social Responsibility


LBS has been a strong supporter of KDSF for 10 consecutive

years and in 2016, LBS was the Premier Sponsor, contributing

RM120,000. LBS aim to help to enable KDSF-NC to help more

children in our community who are born with genetic

condition of Down Syndrome.

The incidence of Down Syndrome is 1 in every 660 live births

(Malaysia). 30%-50% of individuals with Down Syndrome

have heart defects and 8-12% have gastrointestinal tract

abnormalities present at birth. Most of these defects are

correctable by surgery

We believe in the Early Intervention Programme provided

for, in KDSF-NC Centre, to help children with Down

Syndrome to achieve higher potential that can change

their their destiny.

1. KIWANIS DOWN SYNDROME FOUNDATION


Part of The Star's NiE (Newspaper-in-Education), Step Up is

a 24-page bilingual education pullout for Chinese primary

school pupils from Year Four to Six. The Step-Up

Programme consist of 2 pullouts for primary and

secondary students, aiming to make learning English fun

which is inline with Education Ministry syllabus.

LBS believes that children are the pillars to our country’s

future, hence it is outmost essential to strengthen their

academic foundation in schools. Therefore, LBS has been

a faithful sponsor since 2012 with a sponsor value of

RM60,000.

RM60,000 sponsorship comprises of 100,000 copies of

materials:

- 50,000 copies to primary schools

- 50,000 copies to secondary schools

2. STAR STEP-UP PROGRAMME

SJK Sungai Way students with the Step-Up pullout 2016

Mock Cheque Presentation 2016


D’ Island Residence in Puchong is a conservation

project, developed on a precious plot of land on

an ex-tin mine. Although there were a wealth of

fallacies surrounding properties built on ex-tin

mines, the developers chose to develop this

parcel which would have otherwise been left to

waste with no positive use to the community. The

outcome of this development is a first-of-its-kind

island resort themed township, surrounded by a

vast man-made lake that was restored by the

developers.

With this conservation project, the developers also

wanted to make an impact to the environment

by ensuring environmentally friendly construction

methods, energy efficient designs and fittings

were used throughout the development of this

project.

3. CONSERVATION PROJECT – D’ ISLAND RESIDENCE

D’ Island Residences also played host to the

2016 AquaX jet ski race at the lake, where

the powerboats used are recognized by

the “Sijil Alam Sekitar ISO14001”, US

Environmental Protection Agency, the

California Air Resources Board and

European Union. After each race, the

organizers, P1 Powerboats, will monitor and

review the race’s impact to the water and

on land.

Good Customer Service

Good Customer Initiatives

We have also implemented feedback avenue for our products and

services from our purchasers to ensure that we provide the best to them,

which will ultimately benefit us and our stakeholders. Hence, with the

increasing population in Bandar Saujana Putra and D’ Island Residence,

LBS initiated an Annual CNY Gathering 3 years ago, with the intention to

bond with the residents and also to receive their feedback.

Other efforts that LBS does to build rapport with the BSP residents are

through organizing annual events such as BSP Carnival, Gotong-royong or

Football tournament.

While the D’Island Residence population is slowly building up, we have

had our first meet and greet session in 2014 with the same intentions as

well as a CNY Gathering in 2016.

1. ANNUAL CNY GATHERING


LBS strongly believes that happy employees also equals to happy

customers. Therefore, we believe that they are the most valuable asset

to an organization. Therefore, LBS also invest in building good rapport

with staff.

- One key activity that we undertake is that we encourage the Heads

of Department in LBS to mingle with all staff. Therefore, weekly lunch

get-togethers within the department has now become a normal

occurrence.

2. WEEKLY LUNCH WITH STAFF


LBS believes that two-way communication is the essential to a successful

organization management. As a responsible home developer, LBS

constantly listens to its customers, appreciating their input, gauging their

needs, and looking forward to grow with customers.

The numbers of loyal customers are increasing as LBS expands its business

ever since LBS implemented CRM.

3. CUSTOMER RELATIONS MANAGEMENT

Customer Relationship

Efforts are put in place.

Ang Pow Packets that are given out yearly.

Good Staffs Engagement Activities

Good Staff Engagement Activities

Apart from good bonding and building relationships, LBS also believes in

ensuring that all staff is clear on the vision of the company and its yearly

objectives. Therefore, LBS organizes a yearly Internal Communication

Briefing in the beginning of the year. LBS invites all staff to ensure that they

are aware of the company’s direction as start off the year.

With this in place, staff are welcomed to share their thoughts and

suggestions with the management.

1. GOOD RAPPORT WITH STAFF

Internal Communication Briefing 2016


Activities outside the office responsibilities and environment allow a

different avenue of interaction between the staff. It also ensures that we

create a work life balance. Therefore, annually the following activities are

planned for the staff:

Bowling Tournament

Treasure Hunt

Employee Birthday Celebration throughout the year

Therefore, through creating a fun environment, team spirit and unity is

created.

2. TEAM ACTIVITIES

Annual Treasure Hunt

Bowling Tournament 2016

Staff Birthday Celebrations 2016


Fair reward system is implemented across LBS to reward all performing and

loyalty employees such as bonus, career advancement opportunity,

promotion within company.

Activities organized are: Employee Share Option and Employee

Appreciation Night.

3. REWARDS SYSTEM

CNY Staff Appreciation Night 2015



Thank you

the all star award developer of the year – reader’s...

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